This was the perfect girl's day out! When I tell you this was one of the most fun experiences I've…read morehad in the DMV, that's no lie. We were walk ins and didn't have to wait long for our custom experience. While we waited, we started deciding what fragrances were most appealing. Almost every seat was filled when we arrived, but we only had to wait about 15 min for people to finish and make space for us. It's such a cute little shop! However, if you more than a couple people in your group, try to make a reservation in advance. The previous to make the fragrance was really cool. The associate who helped us listened and made helpful recommendations that resulted in us making the perfect fragrance. Is really cool too that every custom scent is saved in their database, so if you ever want to get more out make the scent into a soap, lotion, spray, etc, they can recreate it for you. 10/10 recommend!

I definitely enjoyed creating my own perfume. Diamond was such a great help and gave me some…read morerecommendations to find the scent that I truly love at first when you step in the fragrances are really strong so the team recommends to smelling the fragrances outside to better help you create your own perfume. I will definitely come back when I'm visiting in DC.

Le Labo Georgetown was a disappointing experience. I stopped in to purchase a new fragrance, but…read morethe two sales associates were engaged in a personal conversation. I wasn't asked if I needed help, offered any recommendations, or guided through the fragrances--which is a big part of the Le Labo experience. Customer service felt inattentive and unprofessional. I ended up leaving without making a purchase.

Shaquana is probably the BEST sales rep I have ever came across in my experience of retail…read moreshopping. She was very welcoming, personable, and patient while I smelled each fragrance all while being indecisive on which fragrance I really liked. She has a great personality that makes you want to spend your money. That for me is an A++ in my book.

Diptyque Georgetown was one of the most disappointing retail experiences I've had. I visited for…read morecandle refills and stood in the store for over 15 minutes without being acknowledged. One sales associate eventually helped me after finishing with another customer, which I appreciated. However, two other associates behind the counter did not acknowledge me at all. What made the situation particularly concerning was that when white customers entered the store, they were immediately greeted and assisted. As a Black customer, the difference in treatment felt noticeable and uncomfortable. At a brand like Diptyque--where customer experience is part of the product--this kind of disparity is unacceptable. I've visited Diptyque locations in multiple countries and have never experienced this level of disregard. This visit felt dismissive and unwelcoming, and it has significantly changed my perception of this location.

amazing experience. Jenna and Jessica are so knowledgeable. Thank you so much Diptyque!!read more

Todd was extremely helpful in finding my shade match. He was very sweet and made me feel very…read morecomfortable. He was able to find the perfect shade match for my skin type which not many others will able to do. I would DEFENITLEY recommend him.

Todd is amazing! Love him. Best customer service ever!! He is friendly, knowledgeable, honest and…read morenever pushy. Always a treat to stop in and shop with him!

Pink, Bright, Open space, Vibrant are the characters of this shop. Very inviting. Staff were super…read morekind and friendly. We like the products , transparent ingredients, quality goods, especially like how they displayed the ingredients of what the products were made of. Price is on the high side, but you get what you paid for. There are nearby parking garages for convenience since street parking is extremely difficult to find.

Nice store set up. No merchandise at the entrance and the items are on the second floor. A staff…read morelets you try the scents and asks you if you want sweet , woidy or eatthy. The ladies in pink help you if you have any questions.

I had a wonderful experience here this afternoon! The lady who helped me was so knowledgeable and…read moreanswered all my questions while I was browsing and explained ingredients/reformulations that I had been wondering about. I've been a long-time fan of L'Occitane and occasionally drop into stores but this is the first time I had a really warm/homey person help me with everything I needed and I didn't feel rushed or pressured. I wish I could have bought a couple more things but I couldn't because I was on my way to catch a flight/TSA and my bags are full! But thank you again, I hope you are recognized for providing wonderful customer service!

Now, this is my favorite place to buy my skin care products, especially those containing olive oil…read more I love their shave products and the scent of them is "oh so wonderful!" Another plus for these guys is they are knowledgeable, do not try to rip you off, and their prices are reasonable. Love it and you can not go wrong here. 5.0 stars:-)!!

If you wander past Take Care, it might appear to just be a retail shop (natural skincare and beauty…read moreand wellness brands), albeit one with a lot of style. But it's more than that, too - it's also a holistic spa. I stopped to take care of myself the weekend after Thanksgiving and really enjoyed my experience! The spa menu is is varied - facials, microdermabrasion facials, lymphatic drainage facial, buccal facial,...! They also do some work with crystals, Reiki, and sound baths, which isn't my thing but may be really helpful to others. I had the manual lymphatic drainage facial - which is a quick facial followed by a very thorough face massage intended to address puffiness and dullness in the skin. I enjoyed my service very much. The facial was very relaxing, and the space (minimalist, clean, and bright) added to that experience. I live in Baltimore, where prices for just about everything are much lower than in DC, so Take Care was a bit of a splurge compared to the facials I get at home. But it was a treat, and it really did feel like I was taking extra good care of myself during the stressful holiday season. I probably couldn't do facials at Take Care too often, but I would happily return for future services to treat myself. My birthday is coming up!!

I have been going to Erin for the Soothing Replenishment Facial for years. She is intentional,…read morethorough, and gentle. I always feel so relaxed and taken care of by her, and each time is exactly the same quality of service. She puts 100% effort into this facial and it shows! I highly recommend going here if you are looking to relax and rejuvenate your skin.

This was legitimately the worst customer service I've ever experienced. First, the staff in the…read morestore treated me like I was shoplifting - when I was looking at the sunscreen near the window, the lady appeared and was like "here, let me hold it for you at the counter" to the product I was holding onto. She recommended a cheaper option like she thought I couldn't afford the CE ferulic acid, which was kind of insulting. And last but not least, when I mentioned I didn't have a bluemercury account, she said "really? Never?" It was so judgmental! I got no recommendations on the product at all since it was my first time buying it, no one even asked. And then to top it off they misspelled my email so now I don't have a receipt! Awesome time. I spent the entire time seething after I got out of the store. I will not be taking my money there and will rather buy from the website direct than face this judgmental customer service. Sephora does a way better job and glossier next door was some of the kindest customer service I've received.

Check dates (use check fresh or similar website) on everything you buy here. Blue mercury is…read morebetter than Sephora in terms of clean products and about the same as Nordstrom/Bloomingdales/Saks in terms of old stock.

I stopped by to smell some of their candles and fragrances, and I was pleasantly surprised. Every…read morescent I tried was amazing, and I honestly had a hard time picking a favorite. The staff was incredibly friendly and welcoming. They took the time to share the history of the store and explain the different fragrances, which made the experience feel more personal and enjoyable. I ended up purchasing three fragrance samples to take home. My only complaint is that the samples cost $7 each. In my opinion, samples should be complimentary, especially when customers are trying to decide on a fragrance purchase. After testing the scents, I ended up ordering a fragrance for my wife's birthday, and she absolutely loved it. Overall, I had a great experience and would definitely return to explore more of their fragrances in the future.

Went in to try some new fragrances. Ended up purchasing a roll on of one that caught my attention…read more The gentleman who helped us explained the different sizes and let us explore the different scents. We got to watch him mix them for us which was cool. The scents are more mature in my opinion, and pricey. It could be fun to take your friends on a day out.

I love Cosmic Energy (née Fragrance World). I've gotten personalized perfumes for myself and…read morefriends and they last a long time, and are a fraction of the cost of what you get in the store.