Mario is very knowledgeable about plumbing and also an expert electrician. He explains things very…read moreclearly before starting the work, and do very quick clean work. I recommend him highly.

I have recently worked with Mario to diagnose and replace the valves for our wall-mount bathroom…read moresink faucet and to service our tankless water heater. The valve replacement was tricky as he had to access it through the other side of wall behind the faucet. Mario did a wonderful job! Throughout the process he communicated effectively, arrived promptly, and, most importantly completed the job efficiently, professionally and with minimal disruption to our household. Pricing was very reasonable too. I highly recommend The Water Heater Tech - Mario.

I called Matthew after a leak detection company found moisture readings under my bathroom tile. I…read morewas nervous about what they might find. Matthew came out promptly, assessed the shower, toilet area and surrounding space thoroughly and found no active moisture. Rather than recommending unnecessary work, he was completely honest about what he saw and didn't see. If you're looking for a plumber who tells you the truth even when it's not the easy answer -- Matthew is your guy. Rare find. Highly recommend! One tip -- Matthew is a one-man operation so give him a day or two to respond to calls. He's worth the wait!

Matthew is great. Quick and easy resolution at a fair price. Came out quickly and unclogged the…read moretoilet pretty quickly.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

Thomas from The Water Heater Company just finished installing a new unit for us, and the experience…read morewas excellent. He was on time, highly professional, and very responsive throughout the entire process. Beyond just the installation, he answered all of our questions and took the time to teach us how the new unit operates. He worked hard and left our home clean once the job was done. If you need a new water heater, I highly recommend Thomas and his team.

Shellback Plumbing and Drain is hands-down fantastic! If you're dealing with a water heater issue…read morein Santa Clarita, do yourself a favor and call them. My water heater had been giving me trouble over the last couple of months, shutting off sporadically. While I was usually able to reset it myself, it finally gave out completely. There was no gas coming through the line, and it just wouldn't ignite. I called Shellback, and within two hours, Moises arrived at my place. He was incredibly responsive, immediately diagnosed the issues, and gave me a clear breakdown of the work needed and the estimated timeline. The fix required replacing both the thermal pilot assembly and the gas control valve. Since the parts were covered under the manufacturer's warranty, he had to source them from an authorized dealer. To make sure we weren't left completely out in the cold, Moises got the gas ignitor working temporarily on day one. By 9:00am the very next morning, he had already picked up the warrantied parts and finished the permanent replacement! As a great bonus, he also flushed the water heater for routine maintenance before wrapping up. I was blown away by the turnaround time. From my initial call to a fully repaired, flushed system in under 24 hours. Exceptional service from Moises and the team. Highly recommended!

They have nice trucks and uniforms but they stole the 4 inch ABS pipe off the main vent pipe on the…read moreroof and moved it to the gas vent pipe. Also obsolesces, they installed a new sink for washing hands and attached the vent pipe to another vent pipe. That's not allowed. They had to come back and install a new vent pipe for the sink. This costing extra monies, extending many months of opening, and many months of lost rents. This causing hungry employees, new restaurant owner to suffer because of thief, poor management from Shellback regarding obsolesces and landlords to have a big loss. So sad, !!!

We've been using Kirk and his team for years and I wouldn't use anyone else! They've always been…read moreprofessional, on time and reasonably priced. Kirk has often taken the time to personally call and walk me through minor plumbing issues that I just couldn't figure out on my own, even taking time out of his weekend to come over on a Saturday night when I couldn't get my water shutoff valve to turn back on. Highly recommend for any large or small plumbing needs!

We had blocked drains in our backyard. With the potential epic El Nino coming this year I was…read moreconcerned about our backyard possible flooding our house. After a lot of research I determined that Hydro Jetting is the best way to open our drains. Another plumber referred Plumbing by Kirk for this. I called them, their prices were fair, and they were able to schedule me quickly (3 days). I am so happy I went with them. Kirk and his team have EXTENSIVE experience hydro jetting. Not only did they come out and knock out the job within the 2 hour minimum but they did it with Joy. They actually love clearing drains :)

We wanted to replace our gas water heater with a Heat Pump. Before calling Erick I got two bids…read morefrom highly rated 5 star companies. I am sure either of them would have done a very good job, but I would have paid between $1000 and $1500 More! I added Erick to my cell phone contacts and will highly recommend him to friends and family.

I recently had these guys out to replace my water heater, and they absolutely knocked it out of the…read morepark. Their communication was lightning-fast--texts and calls were answered quickly, and they made scheduling super easy. They got me in for an appointment much sooner than I expected. The tech arrived right on time, explained everything clearly, and got the entire job done in under an hour. Seriously--professional, efficient, and no mess left behind. The price was very reasonable for the quality of work and speed. I highly recommend this plumber to anyone needing water heater service (or really any plumbing work). They're going straight onto my speed dial for anything plumbing-related in the future. Top-notch service! Thanks again!

After 11 years of faultless service my Navien NPE-240A tankless water heater threw an error code…read moreand needed emergency service. The installer was unavailable to evaluate it today so I put it out for the Yelp Pros which is how I got in touch with Payless. Michael int the office reached out to me promptly. Gave me the service fee up front and said they could have a tech present between 10-12 today. Joseph was at my house at exactly 11:00am and went right to work. With the help of a factory tech at Navien, Joseph was able to quickly diagnose and correct the problem associated with that code and didn't require an new parts to make that happen. As I am not a professional, I would have taken Joseph's direction if he had wanted to up-sell me, but he did NOT exploit that opportunity. His honesty, competence and desire to invest in repeat business overrode the pure profit motive and that will serve both he and his company very well. I would not hesitate to contact them again should I need any further service in the future. It's rare to find such honesty in the trades these days.

I had a great experience with both technicians, Danny C and Evan B! You will be so lucky if either…read moretechs get sent to your house because you can tell they're very honest and very hardworking. They take their time to diagnose what issues you may be having with your water heater and they're sooo patient in explaining it to you. They were detailed in their explanation, respectful of the work space, and thorough in the clean up afterwards. They also explain all of the options you can have in terms of repair and/or replacement, financing or not financing -- without any pressure to go either route. We've decided to go with a full replacement of our water heater, which we confidently feel that they will do a great job on. Will come back with an update on how the installation goes after it is completed! **UPDATE** Derrick did an amazing job on the installation of our new tankless water heater! He helped me download the app afterwards and took the time to explain how I could control the temp through the app. I wanted to wait for about a week before I updated my review, just to make sure everything was running smoothly. And we haven't had a single problem since! And I will never take hot water for granted ever again. Thank you, Payless and all of your great techs that helped me with my water heater. Will definitely be referring them to friends and family.

Mike from Die Hard has worked with us through thick (slab leak, water main rupture) and thin…read more(faucet work) for the last four years and it has been truly a blessing for our family to have come in contact with Mike and Die Hard. Communicative, legit, thorough, honest, and quick services. We have never felt nickled & dimed for these services... fair, reasonable pricing for their high quality work. I want to gatekeep but due credit needs to be given for their excellent services.

After messaging several plumbers through Yelp, Die Hard Plumbing By The McLains stood out right…read moreaway--they were the only ones who got back to me promptly and kept in touch without any lag. They dispatched Chris immediately, and despite being 41 miles away, he showed up in under an hour. Chris did a fantastic job clearing my clogged toilet. He worked quickly, explained everything clearly, and even offered helpful suggestions to prevent future problems. He was also very personable and respectful, which made the whole experience even better. Super impressed with the responsiveness and quality of work. I'd definitely recommend them and would use them again without hesitation.

Sam did a great job replacing our water heater and Jeff was very easy to talk to and ask questions…read morebefore we even scheduled installation. Great team and all very nice.

These guys came in and did what they needed to. They didn't try to overcharge me or sell me…read moreanything crazy. They charged what they were supposed to and I appreciate that and they were able to get my water heater repaired before my busy week. If you want a fast and no bs type of service these are your guys.

Jeremy saved me hundreds of dollars on a repair by honestly telling me it was something I could…read morehandle myself. Another local plumber had quoted me a much higher price, but Jeremy took the time to answer my call and even reviewed a video another plumber had sent me. Within minutes, he explained exactly what needed to be done to fix the issue. That level of honesty and professionalism is rare these days. When Jeremy provides a service, you're paying for a true expert in his trade--but he's not the type to dig into your pockets unnecessarily. Trust me when I say he's one of the good ones.

These guys do good work and their prices are very reasonable. They've done a couple of jobs for me…read morenow and they've earned my trust.