I was a little hesitant with how this was going to go as far as an experience when I was checked…read morein. Initially, I didn't get a warm and fuzzy feeling that I was going to be taken care of however it all ended well. When I walked into the lobby I see the wood and leather adorned waiting area with plenty of chairs and magazines to keep one busy. I was greeted and quickly checked in. The concern of how the visit was going to go was mainly based on the receptionist seemed pretty busy and somewhat distracted. Once I watched her in action I realized it was me reading into it and a non issue. I was offered and served a drink and quickly whisked away with the stylist who did an amazing job. She took time to notice my neck needed trimming, a bald guy with a beard rarely notices the back of his neck, and she took care of it. Most places would have done what was asked and moved on. I like the vibe, the decor, the prices and the Yelp check in discount$$$

Maya did an incredible job! Easy to book and setup for a hair cut and beard trim. Highly recommend!read more

Please don't come to Roosters for your hair care needs. If you and your friends all start coming…read moreI'm afraid the care and attention I receive during my visits may deteriorate. I've been getting wonderful service from Alexandra, head shaves and beard trims, for over four years now. There are now several men's grooming places and barbers who are closer but it's such a pleasure receiving the perfect cut, every time, from Roosters. So please don't book an appointment here or walk-in. Go somewhere else. Or maybe let your hair grow out; it looks good on you that way. Yeah, you should definitely stay home.

I called several times to try to book an appointment or see if there would be a wait. No answer…read more I arrive at the location. No one attends you. Took them 45mins to start attending people. Waited for that long for them to tell me that they could see me in 3hrs.

Lily did an amazing job on my hair! I recently moved from New York and have tried several hair…read morestylist down here and none were able to match and give me the blonde I was used to... until Lily! She did an amazing job coloring and toning my blonde to exactly where I want it! Amazing customer service skills and the salon itself is beautiful! Will be regularly going back to her! If you need highlights or blonde, or really any coloring see Lily!

I'm usually really picky about where I get my hair cut and highlighted. I've had many bad…read moreexperiences (and often ended up with botched color jobs), but I hate spending a lot of money; I'm a mom on a tight budget. I found this salon using a Groupon and so happy I bought it. Alison is my new stylist and she's fantastic. The prices are good, the salon is top notch, they offer drinks and wine, and I couldn't be more pleased. It can be hard to find (it's among the townhouses behind the shopping center), but try it and you'll be very happy!

Tatiana is amazing! I get keratin that lasts…read more Highlights, color and cut there Fabulous service, great location and very clean

Rude, and rough , would push my head to the side. Barely spoke English …read more Would not recommend ! Had highlights and came out looking the same . Barely showed any highlights kept telling me that when I wash my hair , highlights will be brighter and will show.

Two years later - this is still my favorite Barbershop in all of Charlotte. This is no…read moreexaggeration. We actually ended up taking a break from visiting due to how far our travel was for this place. So we tried many - make that several barbershops that were closer to home. And every time we would leave one - my son would be complaining. They scratched him, they grabbed his head to hard or something. And he's only 7 now - but he should still be treated with the same respect that any other customer would be treated with. So after months of him begging, I finally took him back and he was the happiest kid I had seen in a long time. His hair is fresh again. We actually didn't see Danny because man was his schedule booked for the times we wanted. I tried to get in with Leon too but he was booked up. (These guys are popular - and understandably for a good reason.) Luckily, I was able to get in with another barber and he still did a good job with my son. If you are looking for a great barber, then honestly - you do not need to look any further. Clean shop, great people and great work! They stay busy - so book an appointment when you can!

Extremely disappointed after being cancelled 4 times for various excuses by Danny the owner. He…read moremade no attempt to reschedule when he returned. It was left up to me to reschedule with between a 1 and 2 week wait. I even attempted to have another barber in his shop to cut my hair since it needed it after all the cancellations, but he cancelled that appointment since I did message him that I was disappointed and would probably look elsewhere.

Cass is an amazing stylist. She is a perfectionist with her work, ensuring every detail is just…read moreright. She has also given us so many hair care tips We drive an hour each way just to get a haircut from her. Highly recommend!

This unfortunately has to be a NO for me. For a few reasons…read more- - ITCHY SCALP FROM PRODUCT Some folks may like an Aveda salon and their products, but, the clean 'ammonia free' products they claim to use, need to sit on your head for TWICE as long (not good!) and my scalp was ITCHY for dayssss after my appointment! The color did NOT hold or stay vibrant and faded pretty fast. HUGE PRICE INCREASES The prices here seem to fluctuate quite a bit every couple of months. When I questioned it, I was given the brush off. It went from 150 to 165 to 180 and now 200 for the SAME SERVICE within a few year period...? Im sorry, WHAT. NEW BOGUS FEE - is now added on to ALL services. As a "service fee"...beware of this! They add it on without your knowledge. FRONT DESK GIRLS UNFRIENDLY i've noticed a gradual downhill service with the people that check you in. Not friendly. Did not like when I questioned the consistent price increases. Just plain rude. HALF EMPTY SALON Another note to point out- every time I would come here the salon would have literally 5-6 people in it. With chairs set for 30 clients... more than half empty is not a good look. There are so many other, better salons in the area. I would highly advise to spend your money elsewhere!

The Antifa looking girl butchered my sons hair, he was in tears, she maybe spent a total of 5…read moreminutes cutting it and its super thick and long....well it isn't now but I dont even see a way to fix it, never again! I would add a pic but he won't let me, just go somewhere else.

Hard to make appointments... good, not great, stylists...online booking only 24 hours in advance…read more.. works well for those who are not busy... not for me

Came here today and I booked an appointment for 6:30pm, I was greeted by Russ and Leyle as I sat…read moredown they asked if I booked an appointment, I stated yes with confidence. I didn't realize they were closing at 6:00pm and last call for a haircut was at 5:30pm. I felt really bad because being new to the area and the hours on here said 8pm. Luckily Leyle said she was able to give me a haircut, and honor the appointment. As I sat down I told Leyle what I wanted and I must say she did an awesome job at cutting my hair. She did exactly what I wanted, damn didn't know I had so much volume on the top of my hair(thanks Leyle). We were chit chatting about where we were from and it was very nice knowing a barbershop is nearby if I need to get a haircut. Please check these two out they are very friendly, kind, and amazing at what they do. Coming from NY didn't know the price of a haircut was so reasonable, I will come back here again knowing Leyle killed it with cutting haircuts. Just an FYI their hours of operation is M-Sat 9:30-6:00pm and Sunday is 10:00am or 10:30-2pm. Overall great experience will come back cheers to Leyle and Russ for their hard work.

Great service and haircuts! Owners and staff are always very accommodating! Thank you!read more

Been waiting for the last 20 minutes for a quick cut in an empty barbershop and instead of moving…read moreon to the next customer, I am still sitting here waiting for the available barber to get through with thier 15 minute conversation on hookers and girls with a customer thats been finished. Didnt even get noticed or recognized once and I was the only person sitting there!!!! Dont waste your time or money unless you enjoy juvenile conversation instead of an actual haircut... Id add a picture of them still chatting but it seems the app wont allow it.....

They never answer phone calls ! Wanted to book for hiR it. Called several time's in two days and…read moreduring working hours. No one picked or called back. Could not leave a voice mail message cos the voice mail inbox was full. You can imagine how many people experience thesame. Very poor customers service and retention policy

Vanessa is fabulous with color and cut. I am very happy with my hair and my daughter's hairread more

Unexperienced, uneven, overcharged, extremely rude…read more Brought my daughter in for basic haircut- just to trim a few inches off of straight, unlayered hair. Aaliyah took a long time to blow dry her hair, but thought all was ok. When I went to check out they added $21 to the $59 bill because she has long hair. I thought $80 was very steep for this casual salon and junior stylist, but I paid it and left. At home I noticed my daughter's hair was completely uneven. Went back next day and manager tried to fix the haircut, but because it was cut so unevenly she would have had to cut maybe 4 more inches off to fix it, which she said would grow back in a month. I don't know anyone whose hair grows that fast. When I said my daughter was upset with me because she just wanted to get an inexpensive haircut at Supercuts, she laughed. My response was they could not have done a worse job than what we received at Hue. No refund or anything was offered and it seemed like we were laughed at. If they were able to fix it, a refund is not necessary, however if the haircut is unfixable a refund should be offered. Aaliyah was nice, but I don't feel like you can charge $80 for an obviously brand new stylist who can't trim straight hair.