I was looking for a new hair stylist as I had become complacent with mine but was very tired of not…read moregetting what I was asking for. I feel like it is always hard to look for a new stylist because it can be hard to know where to start. Sometimes referrals from friends are great, but because the Charlotte area is large, the last thing I want is a commute for getting my hair done, that process always takes enough time! I went back to yelp again, and found Southern Roots. While they only had a few reviews, they were all great. I called in and Tiffany actually answered, but had to book me with Donna because of the day I was requesting. She was very kind in trying to set this up for me. When I went to Donna the first time, I asked for my usual cut, a little off the bottom and plenty off the layers, as I love to see my layers. I also asked for my hair color to pop. Unfortunately this is where things went wrong. Everyone can interpret their definitions differently, and my thought of pop was different than Donna's. That is my fault for not going further into likes/dislikes. My hair is naturally brown and she added in blonde highlights that were way too bright and blonde for me. I hated how I looked and hated the contrast. While I did receive compliments on my new look, I did not like the shade of blonde in my hair. However, I loved the cut. I finally received a cut that I had been asking for! As I stated before, I love to see my layers, so I always ask for much shorter layers, and for some reason, other hair stylists only seem to go about an inch above my longer length even though I always ask for much more. Since I got the cut and realized my communication was poor on my likes/dislikes and what I wanted out of color, I decided to go back. At the second appointment, I told Donna I hated the color from the first visit. She was very kind in taking my hatred and even suggested I should have come back, but I really just wanted to try to get used to it, maybe I would eventually like it. I found pictures off the internet of colors that I liked and had them saved for this second visit. I showed Donna a couple, and she picked right up on the colors! She added in some red to my brown while darkening up the blonde from the last visit. My color was spot on! And to me, adding in the red and darker blonde, was my pop. It looked great, along with the cut! I just went back this weekend for a third visit. I confirmed my love for the looks from the second visit and we updated the red and brown this time. After we finished with the cut/color, I pointed out what I loved so that she could make notes on what to do and how to update the different colors for next time. My hair is naturally curly, but I probably style my hair curly half the week and half the week I style it straight. I love that Donna is willing to take the time to style it straight so that I can see the layers and see the cut, that way I can ask for a little bit more if needed. I am happy to say and excited to say, I have found my new stylist! I think it is great someone is willing to listen to my critiques and wants me to be happy. While I can't say anything about Tiffany here, I can say Donna is great and I would recommend her easily!

After this Covid-19 thing, I went to Tiffany for the first and last time. I shared I went through…read morea color correction and I brought pictures of my hair before coloring and after beginning just less then a handful of years ago. I left cash and a tip on a hair color job that nearly three long weeks later is so much darker than I am comfortable with that I still can't believe what I see in the mirror. She missed the mark on me. I'm not playful with my hair color... I wasn't trying to play with it. I loved it - even in its faded, sad post crisis condition it was "my" color. What I have now is a deep dark strange head that even my young children still can't figure out. My eye brow pencil is too light for my new Tiffany given color. Be warned and fore-armed about paying cash for such services. Tiffany apologetically and frankly unapologetic business manner won't do anything for me to adjust or fix this color "because of my hair history." So now my budget is spent and there isn't anything that can be done... I still look like "crisis hell". ....I'm just sad, mad, and feel entirely unlike myself - - mismatched to this dark mop -- just ugly.

Love my color! Always see Avery or Mollie they are both so friendly and do an amazing job! Will…read morenever go anywhere else

DO NOT GO TO PLANET 21 SALON…read more I trusted Eric, the owner, with my hair and deeply regret that decision. I walked into the salon with healthy hair and left looking like I had an unintended mullet. The crown of my head was cut extremely short, uneven, and over-texturized. Multiple stylists have since looked at my hair and told me there is very little they can do to correct it because too much hair was removed. The only solution is to wait for it to grow back. What makes this experience so upsetting is that Eric claims to have decades of experience. Based on the result, I simply cannot understand how a seasoned stylist could produce a haircut like this. During the appointment, I became uncomfortable and wanted to leave. If Eric felt that I was not the right client for him, the professional thing to do would have been to end the appointment. Instead, he continued cutting my hair. The final result was so extreme that, to me, it almost feels vindictive. That is how shocking and severe the outcome was. I am now facing many months, and likely close to a year, of growing my hair back before it can be properly corrected. Women should proceed with extreme caution before trusting Eric with their hair.

I was really disappointed by my experience at this salon. The atmosphere felt unwelcoming and…read morejudgmental rather than professional or kind. It also became clear that the owner encourages staff to only accept or prioritize "high-end" clients who fit a certain image, which I found very discouraging. For example, the owner prioritizes hair extension services as if it's a high end salon in New York City. On top of that, it was uncomfortable to hear clients being discussed after they left -- something that should never happen in a professional environment. There's been a lot of staff turnover recently, and it's not hard to understand why. It's sad to see this kind of culture in a small community like Waxhaw, where most salons take pride in treating everyone with respect.

I am so glad I found The Parlor! I see Katie and she does such a beautiful job with my fine, blonde…read morehair. The salon itself is beautiful and everyone is so friendly. I've been able to get an appointment easily around my busy schedule. My hair has grown so much and gotten much healthier while maintaining my blonde. I'm so glad I found The Parlor!

NOTE: My review is based on the services received from Denise, my brow specialist…read more Ambience: The salon is located in a small strip mall off Elm in Ballantyne, look for Sugar doughnuts, it's two doors down. The salon is a nice size, updated fixtures, clean and well lit. There are about 6 stations, shampoo bowls and a few dryers. Denise is located in the back of the salon, in a cute private room, used for waxing and facial services. Service: I've come a few times and haven't had much of a greeting by the staff or front desk team member. I'm usually greeted with "Are you here for Denise? She'll be out shortly." (rarely does anyone tell her I'm there, I've had to inform her via text) Denise is a brow whisperer. She is the ONLY person in Charlotte who touches my brows. I'd walk around looking like Oscar the Grouch before letting anyone else touch them. She is gentle and knowledgeable and if needed will put you on a regimen for growth/shaping. She's got a great personality and is easy going. Love her! Pricing: Denise's prices are reasonable and competitive. They vary depending on service. She offers everything from waxing to microblading. Overall I can't say much for the salon, but I will shout Denise's name from the rooftops. If you're in need of some brow love, holla at Denise.

I originally came here on a recommendation from a local friend who had her hair cut by a stylist…read morewho's no longer here. Had highlights, keratin & cut done satisfactorily twice. Then was upset when there were brassy, orange areas in my long hair. Wanted to have Carole, the owner, do it since I'd seen some of her highlight work that was good. Couldn't fit into her appointment schedule as she was traveling and had Cherry do it. Was dissatisfied with the color & appearance of "zebra" stripes near the scalp as it grew. I called Carol, who said she'd take a look. She said it looked like 8 week's growth, but checking it she realized it was 4 weeks old. (Normally lasts 10 weeks between coloring). I was charged full price (which should have been discounted since it only lasted 4 weeks. I was happy that Carol was doing it, figuring she'd be the best colorist experience-wise. But it wasn't...same orange spots scattered through, she left the toner on too long to cover the orange and then the hair was way too dark. She was busy re-doing another clients highlights while doing mine & must've lost track of time. She then trimmed my bangs way too short and totally slanted...and, to add insult to injury...told me i had a cowlick & that's what the bang slant was. I'm 68 & have never had a cowlick in my very straight hair in my life! I called her as soon as I got home and told her again she cut the bangs crooked. I had paid another $145 + tip for what looked like a botched do it yourself at home job. At this point I told her I wanted my money back. Her answer: no, I used product! Beware of this salon! And Carol Alexander, the owner! Priced higher than the Ballantyne Hotel and sarcastic & sassy to boot! Sincerely, Eileen Johnson

I LOVE MITZI We had the best time…read moreMy hair looks AMAZING We discussed what I wanted She ABSOLUTELY knows what she's doing BEST BEST BEST

When I tell yall Mitzi saved my life (my hair)!!! I was sooo unhappy with it and my last cut/color…read more(not done at Papillon) and I just felt so frumpy and my hair was sooo heavy! I told Mitzi what I wanted, and that is exactly what she served up!! A perfect golden blonde with dimensional color and the most perfect hair cut I have ever had! I will forever be going to Mitzi at Papillon! Thank you for making me feel like me again!

Ashley is great!! I was trying to find a new salon closer to home. And found salon south on google…read more I requested an appointment and was emailing Ashley. My schedule is super crazy so I am limited when I'm able to schedule something. Ashley is great at keeping in touch and updating me on when she had an opening. She is super fast at getting back to you. Doesn't keep you hanging. She did an awesome job with cutting me hair and cut it exactly how I wanted it. Thank you so much Ashley! I'll definitely will be back.

5 stars for Salon South!! Chelsea did an amazing job on my extensions. I went from 5 rows on my…read morehead with a previous stylist to 2, with the exact same thickness and volume!!! They are so flat that I can barely even feel the rows when I rub my head. She takes her time and is a perfectionist which I love and what made the experience that much more enjoyable. I've been getting extensions for over 15 years, and I can confidently say she's installed them the best. Already booked my next appt!

Fast and available service when I called. Extremely friendly staff and stylists. Clean and open…read morelayout- very welcoming. Shampoo cut and style was worth every penny. I'll be back!

Very nicely decorated salon space. Love the natural vibe. Jackie did a great cut and style. Looking…read moreforward to my next appointment.

HUGE MISTAKE. I thought I had found my place - I was so excited by the fun color work on their…read morewebsite and loved the salon atmosphere. The first red flag (that I ignored) was that the stylist refused to provide any kind of estimate for time or cost. I trusted her and the process and now, just returning from my fourth visit and more than a thousand dollars lighter, I wish I had never set foot in Salon Piper Glen. I was very upset after my last visit but because we ran out of time and the stylist was working on another client already, I decided to wait until my next visit to address my concerns. Rather than providing a solution, the stylist had two answers: 1) I was my fault for not speaking up in front of her client or calling the next day and when I mentioned that the lavender color I asked for was not applied to the proper places, or really applied at all... 2) it would've washed out anyway Which is NOT the point. The point was that it was never applied to my hair to begin with. There are so many ways she could've handled things to salvage the relationship or at least so I wasn't furious when I left, but rather than saying "this is what I can do for you today to fix it, would that work?" When I told her my budget she just shrugged and then charged me full price for a haircut and let me walk out the door in tears. At one point, I even said, if I were you, I would've at least offered to tone my hair and reapply some of color I asked for (again, not for free, but within the budget I was willing to spend today). But it just came back to how it was all my fault and how the color would've washed out (had it ever been applied). Reddit told me to go to Bishops. I wish I had listened. I hate confrontation and should've just not returned. Instead I had the most uncomfortable, miserable, depressing hair appointment of my life. BUYER BEWARE!

Tara is so kind and sweet. Plus she's very good at what she does. I went almost a year with no…read morehaircut and I'm so glad I came in to see Tara. She did amazing. I'm so happy with my gorgeous layers!