Kayla A is THE BEST!!! She has been cutting my hair since 2018. I'm very picky about certain aspects of my cut (a bob), and she nails it every time. She is also so kind and she feels more like family than just my stylist! read more

Element 5 Salon - Hair Salons Near Me - Charlotte, North Carolina

This unfortunately has to be a NO for me. For a few reasons - - ITCHY SCALP FROM PRODUCT Some folks may like an Aveda salon and their products, but, the clean 'ammonia free' products they claim to use, need to sit on your head for TWICE as long (not good!) and my scalp was ITCHY for dayssss after my appointment! The color did NOT hold or stay vibrant and faded pretty fast. HUGE PRICE INCREASES The prices here seem to fluctuate quite a bit every couple of months. When I questioned it, I was given the brush off. It went from 150 to 165 to 180 and now 200 for the SAME SERVICE within a few year period...? Im sorry, WHAT. NEW BOGUS FEE - is now added on to ALL services. As a "service fee"...beware of this! They add it on without your knowledge. FRONT DESK GIRLS UNFRIENDLY i've noticed a gradual downhill service with the people that check you in. Not friendly. Did not like when I questioned the consistent price increases. Just plain rude. HALF EMPTY SALON Another note to point out- every time I would come here the salon would have literally 5-6 people in it. With chairs set for 30 clients... more than half empty is not a good look. There are so many other, better salons in the area. I would highly advise to spend your money elsewhere! read more

Reid at Element 5 has been cutting my hair for the past 9 years and always does an excellent job. The salon is very accommodating and I would recommend it for quality men's cuts at a reasonable price. read more

When I first started going to Element 5, I was very happy with my experience. I was working with Brittney Rubac, who was extremely friendly and gave me flawless haircuts for the first six months. After that, however, the quality of my cuts declined significantly, and I experienced a number of recurring issues. Here are a few of the reasons for my negative review: 1) After the first few visits, Brittney inexplicably stopped shampooing my hair. I do prefer dry cuts, but it's still customary to wash and shampoo the client's hair at the end before blow-drying and styling it. A few times I even reminded her by asking, "Are you going to wash/shampoo my hair?" Unless I reminded her, she simply wouldn't do it. I eventually got tired of having to ask every time and just let it go because it wasn't worth making a big deal out of. 2) Brittney started rushing through my haircuts to the point where they were basically done in 20-30 minutes. I came in late one Thursday evening, and I was literally out of the chair in 20 minutes. When she brought me to the front desk, the receptionist said, "Wow, 20 minutes--that's a new record." Brittney just laughed and said, "I was in the zone!" That really didn't sit well with me because when you're charging top dollar for a haircut (and getting tipped 25%), the last thing you want to hear is someone joking about how quickly they got you out the door. It felt like Brittney's focus had clearly shifted from giving quality cuts to getting through appointments as quickly as possible. I know that she has a long commute home, but spending 20 mins on someone's cut is absurd. 3) Over time, Brittney just genuinely seemed to stop caring about the quality of my haircuts and instead made excuses for shoddy work. Her go-to excuse was that the humidity was affecting how my hair was laying or styling. Once that excuse no longer worked during the winter, she switched to telling me that "your hair is changing." I'm sorry, but my hair did not suddenly change after 6 months, it was the quality of my haircuts that changed. 4) After months of subpar cuts, Brittney gave me another haircut that I wasn't happy with, and I let her know how I felt. Her response was to immediately call the owner and ask that I no longer be serviced at the salon. I'm disappointed that not only did I receive poor haircuts for well over six months, but when I finally expressed my frustration, the solution was simply to stop serving me as a client. I never raised my voice at Brittney, or used foul language, or did anything that could be conceived as inappropriate - I just simply expressed dissatisfaction which Brittney did not want to deal with. Honestly speaking, I don't think Brittney is a bad hairstylist, but I do genuinely think she lacks the experience and attention to detail needed for men's haircuts. The owner even mentioned that men's cuts aren't something Brittney does frequently and that she only sees a handful of male clients per week. if you're looking for a quality men's cut, please avoid Brittney Rubac and this salon. read more

Beware, very bad business practice. The service was a shampoo blow dry & style, I paid additional for the "style" because she curled my daughter's hair, this was common and I was perfectly fine with doing this. They charged my card, I didn't realize they did not give my daughter the receipt, so she went back in to retrieve the receipt. I noticed the total was off from what we normally pay. They added a fee that I was not made aware of and was never previously charged this fee. No apology, I was told it's a "new policy" and it's a fee for using the products. How is anyone supposed to know that when you request for a shampoo blow dry & style, you need to pay additional for the shampoo, conditioner & styling products? You would think that in a service that is called a "Shampoo Blow dry & Style that this would be included. It's unfortunate, I liked our service provider, Brianna but the customer service or lack of customer service is the reason I decided to cancel the remaining appointments. The girl that canceled my appointments did smile while doing so and was happy to cancel them for me. Very disappointing. read more

Got a haircut here two months ago and I've hated my hair since. The stylist, Reid, was very nice but gave me a very disappointing cut. She cut off close to 3 inches when I told her I was growing my hair out. She also gave me the most boring straight edge cut that has been so difficult to style. I should've known something was off because she had me faced away from the mirror the entire cut, which I thought was so odd. Typically, I leave a salon feeling better about myself but left this place ready to cry. I was also charged $25 more than what my friend pays for this stylist, but I should've confirmed her price on the phone. The staff are pleasant, the salon is clean, and Reid was very nice--hence the two stars. But I should not have been so hasty and should have just waited for an appointment with my regular stylist at Fresh Salon. Do not recommend and will not return. read more

Called Ballantyne Location with no answer so I called Southpark location and got an appointment the same week. Jessica was super friendly and gave me exactly what I asked for. read more

What a life-changing experience. I have lost trust in this salon altogether. Long story short, they fried and killed the integrity of my hair. I walked away crying by the end of my appointment. This has been such an emotional trauma for me. In all honesty they deserve no stars at all. When I initially set my appointment, the gal who was supposed to do my hair was a no show. Then they assigned me to "an up an coming stylist" that was personable but damaged my hair really bad to the point where my hair keeps falling off. It's brittle! She also did a horrible job at washing my hair throughout the process. The owner refunded my money but that's beside the point, you can't reverse the damage that has been done! I strongly Recommend you steer away from this salon regarding color services. Becky is great at haircuts! The location is neat and organized. read more

Element 5 Salon - Hair Salons Near Me - Charlotte, North Carolina

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Mixed. I had a great experience with Amelia at the Southpark location. Excellent color. With Sharon- Sr. Stylist , Vidal Sassoon trained I had a very expensive bowl cut. Was very surprised at the treatment I received when I went back for a redo within the allotted time- on a Tuesday. When I called to make that redo appointment, the receptionist checked the calendar to be sure it was within the window and she fit me in on a Tuesday, after the redo, which wasn't so great I just think Sharon didn't get my hair. When I was leaving, I was asked to pay. I was surprised because I said I thought we agreed this was a redo. And they said well no we blew out your hair to. If I knew you were charging me for a whole new cut I'd have blown it out myself. they proceeded to charge me for the appointment. I said can we meet in the middle on this because I clearly thought this was a redo I would not have made the appointment on a Tuesday. A word of caution - if someone gives you a bad haircut, the best advice is do not go back to that person for a redo. It did nothing to improve my haircut. Did it make it worse? I'm not sure but it certainly didn't fix it. . It was a waste of time. I also explained I would've done it closer to the weekend if it was a full haircut blow dry I was in for. With attitude Sharon agreed for me to pay half when I left. I just felt this wasn't right. I mean, it was clearly not a good Haircut. Someone actually laughed at me when she saw my hair like what happened to you? You look so round you have a round face anyway. When I drove away, I just thought that wasn't right. I should not have had to have paid half for a redo. My hair does not look good. It didn't look good after the first expensive cut and now I've paid again.? I just felt so bad about it. I called the owner and the owner said I guess we'll have to part ways. We're just not a good fit. I'm happy to part ways with Sharon. I'm sure she's good at cutting hair for some people, but not for me at all, and her attitude was insulting. Too bad for Amelia. She would've had a color client. read more

Great salon!!! Cute look, great stylists, fair prices. They are in touch with all the latest trends if you're looking for that, but also great cuts and colors in general. read more

Brittney at the SouthPark location is amazing! The first appointment I had was for a wash and blowout. I can honestly say, my hair never looked so good. I left there extremely happy! Brittney has trimmed and styled my hair a few times and I always am amazed at the beautiful transformation she is able to give me. read more

Moving down from CT and going to the same stylist for YEARS, I didn't think I would find a stylist I could love but it happened. Jenna in the Southpark location is phenomenal! She is great with all colors and various textures from what I've seen. I've never left the salon unhappy and on top of that, she is very personable. You will not be disappointed if you book with Jenna read more

Element 5 Salon - Recent balayage - Hair Salons Near Me - Charlotte, North Carolina

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This salon is fairly sleek and very spacious, which I love...plus, it's good for staying many feet away from other customers. They also exercise stringent safety measures, starting with a check-in questionnaire...and of course, masks are required. Unlike the fiasco in my former salon, Planet 21, where a certain stylist used the physical ailment card to avoid wearing a mask, I haven't seen a single stylist that was walking around maskless here. Overall, I appreciate their dedication to safety...and I really like their cool-yet-cozy vibe here. My stylist, Nancy, is friendly, professional, and she does an excellent job sticking with my request! You may think that's a weird compliment, but in numerous salons I've been to over the years, following a client's request seem to be harder than you may think. I've had many occasions where I asked for 2 inches, and have gotten 6 inches cut off...or asked for cool-tone Red hair, and ended up with Orange hair. Also, she did a great job in cutting my near stick-straight hair. For many years, I've been going to several high-end salons in Charlotte, where I've paid 100-plus bucks for a simple, straight-line haircut (and I've felt ripped off once too often). So for the past several years, I've been searching for a reasonably priced salon like this for a simple haircut like mine. No color, no nothing...just a straight line cut, without dipping forward or back. Well, now that I've had 2 haircuts here, am thinking this place may be a keeper. Thanks, Nancy! read more

Based on Yelp reviews I made an appointment for a cut and an appointment for color. **Think of Princess diaries when Mia Gets her princess makeover and her big transformation! ** That is how I felt leaving the salon! My Confidence went up and I feel absolutely beautiful! It's funny how your hair can either make you or break you! So thank your stylist and tip them well! Also 10+ recommend my hairstylist Kayla! I don't have any pictures of my hair before due to always wearing it in a bun. Put picture long pin straight thick hair with bad color My after hair is a little wind blown but I love the messy beach waves along with everything else!! read more

Element 5 Salon - Thank you for my hairstylist Kayla for my cut and color - Hair Salons Near Me - Charlotte, North Carolina

Wow!!!! Looooove my cut and stills! Bree KILLED it! I went from ultra long to a collarbone and it turned out gorgeous. She was even kind enough to teach me how to do waves in my hair! Very clean salon, ultra friendly staff. read more

Element 5 Salon - Hair Salons Near Me - Charlotte, North Carolina

I got my haircut by Sharon and she left me with a lopsided haircut. Towards the end of my appointment, she mentioned she had to go outside and talk to her next client because she was "running way over." It made me feel rushed and very uncomfortable. For this reason, I didn't fully inspect my hair before leaving. As soon as I got home I noticed it was totally lopsided. The photo is exactly how she sent me home. There was like a 1.5-2" difference. I wanted to shower and wash it to see if it was just how she blew it out. By the time I was done, they were closed. I called in the morning at 10ish and talked to Amanda. Sharon wasn't there that day. Amanda assured me either she or the owner would call me back. At 3ish I still had not received a call back, so I called and spoke to Reid and she also assured me I would get a call back. Guess what? No call back. I called the next day at 3ish when I still hadn't heard from anyone and spoke to Melissa. Within 15 minutes the owner called me back and refunded me. The fact that I was sent home with lopsided hair that is also 2" shorter than I very explicitly asked for, and then I had to chase them with multiple phone calls to get a call back shows complete and total disrespect and disregard for their clients. They refunded me the cost of my haircut but I'll never go back. Horrible experience all around. A bad bad bad experience was made even worse by horrendous customer service. read more

Element 5 Salon - Lopsided haircut - Hair Salons Near Me - Charlotte, North Carolina

Element 5 is great! Madison does my hair perfectly every time :) Everyone is so nice and they really spend time working with you.

I saw Christiannah for the first time today, she was absolutely amazing! Usually I dread going to get my hair done because it takes so long but she really made the experience enjoyable & the time flew right by! She's the sweetest, so fun to talk to, and gave me exactly what I wanted. I'm obsessed with the result, she did an incredible job. After this experience, I can't imagine going to any other stylist, I'll definitely be back read more

Element 5 Salon - Hair Salons Near Me - Charlotte, North Carolina

Jenna is great. On top of the fact that she's friendly and nice, she is talented and gives you what you ask for! I'm very picky with my hair and I'm happy with how she does mine!! :) read more

Every experience at Element 5 Salon with my stylist Brittney has been amazing. When I started seeing her, my hair was over-processed and I had gotten too far from my natural color. She listened to all my concerns and got my hair back to looking it's best. My friends and family now compliment my hair and say it's the prettiest and healthiest it's looked in years :) She's done an awesome job with my highlighted light blonde/brown hair and nails the cut (especially my bangs which can be tricky!!) every single time. It's impressive how she can get my hair to look just like the photos I show her. Brittney is very personable, professional, and she gives the best and most relaxing shampoos / scalp massages. She's also very flexible and understanding with my crazy work schedule and I'm really grateful for that. read more

Element 5 Salon - Hair color (not styled by Brittney here, but this shows off the color well!) - Hair Salons Near Me - Charlotte, North Carolina

Great hair, customer service...meh. I've gotten a copper color balance there 3 times and 2/3 times...after washing my hair several times there is dye on my pillow cases. They went to the extent of getting me in contact with their boss...then Aveeda Corp. but at the end of the day all they could offer me was a "free clear gloss" to lock in the color. Well... they also said I could drive my pillows over so they could try and get the stain out... but I live 30 minutes away so I'm not trying to dedicate hours of my time to a "maybe." So now I'm left with 1 dyed shirt, and 2 dyed pillows. A $150 service x3 but now at least $60-70 in damages. I've been getting my hair done for 8 years and this has never happened. 2 stars because my hair stylist was amazing and I don't blame her, I just blame Aveeda products and the overall way this situation was handled. read more

Element 5 Salon - Pillow from 3rd appointment - Hair Salons Near Me - Charlotte, North Carolina

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Carah S. consulted with me before starting on my hair and made recommendations. She took her time washing, cutting, and styling my thick hair (very time consuming!). She was easy to talk to, confident in her skills, and made me feel comfortable, which is a stark difference to recent haircuts I've had at other salons around Charlotte. I would definitely return to Element 5 (SouthPark), especially for Carah. read more

Unfortunately, this salon does not know how to cut and style naturally curly, course or thick hair. Came in for a haircut and I left with a puffy mushroom cut. The stylist just did a blow dry and minimum styling. I will be going back there again. read more

Carah is the BEST! I was going for a blonde balayage look and she nailed exactly what I wanted! She was so kind and sweet the whole appointment. I walked out of the salon with a new confidence and the perfect hair! If you need a fresh look with confidence it will be what you asked for, Carah is your girl! read more

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Best experience ever! My hair had been ruined but Jessica rescued me. I will be a repeat customer.

I did something I promised myself I would never do and I let a new apprentice, almost fresh out of school, stylist color my hair....I was sooooo glad I did! Jenna was very approachable, thoughtful and simply awesome. She asked me what I wanted (do we ever know exactly what we want when it comes to our hair) and I told her to just fix the color. Jenna told me what she would like to do in her beautiful salon language and made my hair gorgeous. I'm over-the-moon with how great my color turned out...so many compliments, nothing boosts a girl like a nice compliment about her hair. read more

My first experience with this salon was amazing. Nadine did my hair and she did a great job. I was looking for a different look to start this new year and I walked out as a new person. I really do recommend Nadine, she even cut my hair and now it has more volume. Thank you so much Nadine, I'm really happy with my new look!!! read more

Element 5 Salon - Element 5 South Park - Hair Salons Near Me - Charlotte, North Carolina

Kenzi is AMAZING! Im new to the area and was referred to her by a friend. She completely understood what I wanted and helped me feel like I had been going to her for years! Highly recommend her read more

Element 5 Salon - Hair - Hair Salons Near Me - Charlotte, North Carolina

If are looking to get your hair done, whatever the style may be, book your appointment with NADINE at their SouthPark location. She is a MAGICIAN. Nadine is hands down the most efficient and accurate hair stylist that has ever touched my hair. She delivers mirroring results in less than a few hours. In addition, she is flexible and accommodating with scheduling. She will squeeze you in if you need an emergency fix like I did. I will never go to a different salon for my balayage appointments again. See for yourself - Instagram: paintedbynadine read more

Element 5 Salon - Hair Salons Near Me - Charlotte, North Carolina

Back at it again with another review!! I've changed my stylist, no reason besides availability, to Katie and my oh my I love her! First of all, I'm not much of a talker when I get these kinds of services mainly due to my introverted self but I love talking with Katie, she's very social and laid back. Besides her awesome social skills, she has magic hands as well! I trust this girl to get the job done every single time. Here's a couple photos of my most recent touch ups with her: read more

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I called Element 5 yesterday at 9am after a botched balayage appointment at another studio. They brought me in at 10am for a consultation and the stylist, Rachel, was able to help me out 2 hours later. She was so understanding and took such good care of me! She fixed my hair and did not cause any additional damage. When leaving I received so many compliments and I felt so confident. I will be returning and requesting Rachel! She's amazing! read more

I went to get a balayage on Nov 6 and I was really happy with the result. The staff is professional, friendly and they have a lot of knowledge about what they do! read more

Element 5 Salon - Balayage - Hair Salons Near Me - Charlotte, North Carolina

I went to Kendall the day of my maternity shoot pictures and she totally rocked! I was super nervous as I had never been before. She did the most amazing transformation on my hair and even styled it for me!! read more

I have been seeing Jamie for almost a year and I have never received so many compliments on my hair. The cut and color are consistently perfect. She recommended some highlights and I was always afraid to do it, but I decided to try it. I LOVE it!!! A lot of stylists gave a hard time "shaping" short hair but Jamie is a true artist. I am an executive so I asked for something professional but kind of sassy, and I wanted something that looks professional at work but cute on the weekends. She hit the mark! read more

Element 5 Salon - Hair Salons Near Me - Charlotte, North Carolina

What ever you do DONT go to the South Park location. Unless you want to be treated like a second rate citizen and talked down to. They REFUSED "didn't feel comfortable" doing my hair because I had some baby hairs growing in. In 25 yeas of getting my hair done and NEVER having any issues I've never ever heard of being refused. I'm paying good money and it blows my mind. I'll never be back and tell everyone I know to stop going going there. And the "sr stylist" mr know it all was the worst. read more

Moving to a new city and finding a hair dresser who "gets" my Asian hair is almost impossible. After multiple bad haircuts, I took a chance and sent reservation request via Yelp. Tracie with Element 5 Salon responded right away and I was booked on the next day. And there she was! Jasmine was my hair dresser and she was amazing! She covered my grays perfectly and she gave me this bob that I absolutely love! My hair feels light and soft, and it's totally manageable! Thank you so much, Jasmine! Of course I already booked my next appointment:) read more

Element 5 Salon - Hair cut - Hair Salons Near Me - Charlotte, North Carolina

I get my hair done by Allison at Element 5 and she always does a great job! It can be hard to find a stylist that does perfect blonde highlights and color, but every time I visit Allison I leave a happy, refreshed blonde! She's also helped me achieve a beautiful silvery-purple tone in the past and I received many compliments on it. Allison is friendly, easy to talk to and a great colorist (she gives great cuts, too!). The atmosphere and service at Element 5 is wonderful as well, I always look forward to my visits. read more

Element 5 Salon - Color & cut by Allison W - Hair Salons Near Me - Charlotte, North Carolina

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First off, I'm only in town for this week before moving to Cali and this salon responded to my email over the weekend first thing Monday morning and was able to squeeze me in the same day. They scheduled me with Jessica for a balayage correction. I had balayage done in Boston (I'm a travel nurse) and didn't quite turn out the way I'd hope and became too orange for my liking. I told Jessica what I wanted and she executed exactly what I was looking for. She did an amazing job on my hair and I can finally say I have a go-to hair stylist! Would definitely recommend her!! Thanks again so much Jessica! read more

Element 5 Salon - After by Jessica - Hair Salons Near Me - Charlotte, North Carolina

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Allison is honestly one of the most talented hair stylists I've ever seen. I've never had someone take my color goals and exceed every expectation! She's a total expert in her field and would recommend her to my closest friends. read more

Element 5 Salon - Hair Salons Near Me - Charlotte, North Carolina

Element 5 is amazing. They are professional, clean and provide above and beyond customer service. I have been a client for years and every hairstylist I have used has exceeded expectations. Jasmine is my current stylist and I couldn't be happier with the service. Best haircut ever! read more

Element 5 Salon - Element 5- was stations with plexi glass between - Hair Salons Near Me - Charlotte, North Carolina