Vanessa is fabulous with color and cut. I am very happy with my hair and my daughter's hair read more

HŪE Salon Ballantyne - Beautiful root touch up. - Hair Salons Near Me - Charlotte, North Carolina

Unexperienced, uneven, overcharged, extremely rude Brought my daughter in for basic haircut- just to trim a few inches off of straight, unlayered hair. Aaliyah took a long time to blow dry her hair, but thought all was ok. When I went to check out they added $21 to the $59 bill because she has long hair. I thought $80 was very steep for this casual salon and junior stylist, but I paid it and left. At home I noticed my daughter's hair was completely uneven. Went back next day and manager tried to fix the haircut, but because it was cut so unevenly she would have had to cut maybe 4 more inches off to fix it, which she said would grow back in a month. I don't know anyone whose hair grows that fast. When I said my daughter was upset with me because she just wanted to get an inexpensive haircut at Supercuts, she laughed. My response was they could not have done a worse job than what we received at Hue. No refund or anything was offered and it seemed like we were laughed at. If they were able to fix it, a refund is not necessary, however if the haircut is unfixable a refund should be offered. Aaliyah was nice, but I don't feel like you can charge $80 for an obviously brand new stylist who can't trim straight hair. read more

I LOVE this salon, Kendall is amazing and I highly recommend her to anyone who wants a great cut, color, and service too! I've been with her for a couple years now, during that time she did wedding hair for myself and my entire wedding party. She always does a wonderful job and she's super personable too! read more

Salon requires an in-person consultation prior to services - a waste of time. Salon requires customer to sign liability paperwork stating that customer can't complain if they don't like their styling after it occurs. Salon requires a portion of pre-payment prior to any service rendered. Salon made an appointment for consultation, confirmed it multiple times, then called to change the confirmed the time. Salon quoted prices above the prices quoted on their website. Stay away at all costs. read more

I was a loyal customer at this salon for nearly a year and a half, visiting every six weeks for various services. I always arrived on time, tipped generously (20%), and although I'm particular, I upheld reasonable expectations while being kind and respectful. While the staff were generally pleasant, several business practices left me feeling frustrated. Persistent Upselling and Pricing Issues - On multiple occasions, the salon added their Fusio Dose conditioning treatment ($30) to my ticket without consulting me. One time, an assistant began applying it at the wash station without my consent, insisting it was already on my service ticket. Despite my refusal, she proceeded, and I was charged for it--though I later called and secured a refund. Additionally, service/pricing inaccuracies occurred at least once or twice due to having multiple staff members involved in the appointment (stylist, assistant, and reception). On my most recent visit, an extra charge was added for additional color that was used, despite my hair being on the thinner side and above shoulder-length. Inconsistent Experience Due to Training Environment - As a training salon, less-experienced assistants often worked alongside my stylist (and on their own for the second half of the appt.) and often seemed unprepared--both in terms of technical skill and customer service. Limited Styling Options Without Additional Charges - While the salon provided a standard blowout, any curling required an extra charge. Given that services often totaled between $200-$400 (plus tip), I would have appreciated the option to leave feeling fully styled. The time spent using a round brush to smooth and curl my hair seemed less efficient than quickly blow-drying and curling. Despite these concerns, I continued visiting the salon due to my appreciation for my stylist's work and the difficulty of finding a new one. However, my final appointment sealed my decision to move on. After receiving a smoothing treatment at another salon a few weeks prior, my color turned out much darker and cooler toned than usual. Despite informing my stylist that my hair might process differently, she did not take any extra care such as checking on my color/foils while I processed, or when the assistant added my toner. While I understand that color can be complex--especially after external treatments--there was little effort to collaborate on adjustments after we saw the results. When I followed up two days later (after researching more on the smoothing treatment and aftercare), she wasn't willing to make any tweaks to my hair and did not offer a meaningful solution. I also expressed dissatisfaction in the placement and style of my highlights as I wanted a balayage look, but she insisted that it was given. Ultimately, after spending $400 (plus tip) on my final appointment, I was left very disappointed. I am now searching for a salon that prioritizes customer care and ensures a more seamless experience. read more

Emma is great. Love my new look. Now I have some color. I wasn't ready for white hair.

This is in my neighborhood and I drive by it all the time, not sure why it took me so long to make an appointment. Christie J is my new stylist and she is so nice and perfect for me. I love the deep condition I get, it makes my hair soooo soft. I had the pandemic hair that hadn't been cut in a year and when I left it was just lovely. I had bangs a long time ago and had let it grow out and decided I wanted them back. After the 2nd appointment they are starting to lay back where they are supposed to, lol. The service is great, from the front desk to all the stylists, they are all so friendly. I had been using different brands of shampoo/conditioner trying to get some frizz under control. The L'Oreal Professional line that they sell seems to do the trick for me. I highly recommend this salon. read more

Came in as a first timer- not only did they give me a gift for me being a new client but they were extremely friendly. I got my hair done for a wedding and it was great. Loved how my hair came out read more

I don't even know where to start this review. The lady doing my hair didn't know how to BRUSH hair. I was doing a balayage so after my foil was ready to go, she washed my hair with extremely HOT water ( didn't asked if was too hot or anything ) but well I ignored that until she started ripping my hair off with the brush!! My hair was extremely healthy before this and wasn't that damage until she started breaking all of it. She was 0 gentle she started brushing my hair from the roots to the ends freshly bleached and washed hair, yes, then she started to blow dry my hair and didn't even know how to hold the brush, I didn't know if laugh or cry atp. Leave my hair dull, super frizzy and attempt to do waves with a square edged flat iron are you guys kidding isn't this a professional? I left the salon almost crying with no words. My boyfriend even left her 20$ tip for that? This was the first time I leave the salon and got home to wash and blow dry my hair myself. It was that awful that the lady took a picture of the before but not the after. I don't know what else to say. read more

HŪE Salon Ballantyne - This was my hair before - Hair Salons Near Me - Charlotte, North Carolina

I get my hair done every few months and it's the only time I get to myself being a stay at home mom. I expect great service with a good result. Went in to get highlights and 4 hours later, I was told my hair was "too damaged" for blow dry and style. I paid extra for olaplex and have never had any problems with my hair from the many years I've been getting highlights. I read amazing reviews and got Facebook recommendations on the salon, but was not happy at all going here. I never received a welcome package so many people raved about. I didn't leave the salon feeling refreshed and great about my hair, instead, I left with wet hair and stressed about how much money I had just spend just to leave unhappy. I will not be returning. read more

Dana has been my hairdresser for years - I have tried others but when it comes to curly hair, she always makes it look good as I walk out of the salon! She is conscious of what looks good and if you are open to it, she will give her recommendations. read more

I had a consultation recently. JC and Ashley were courteous and welcoming. I have a color and cut appointment coming up. I went back for my appointment. Ashley did a great job and I love my hair color. She was professional, efficient and very knowledgeable about the color correction that I needed. I have already made my second appointment with Ashley, I highly recommend this hair salon. read more

Found this place through YELP... While staying in the Ballantyne area, on a whim, I decided it was way past time for my full blonde highlights and I wanted it done before for the holidays. I was looking for something close to my hotel. I came across Hue but they were closed because it was a Monday. So, I decided to reach out via email hoping someone would see it. Sure enough, within the hour, someone called me and agreed to fit me, in the very next morning. Once there, I was so relieved to walk into a very professional yet relaxed atmosphere that put me right at ease with my choice. My appointment had been scheduled with Ashley. She was very inquisitive about my vision and upfront about the cost.... no surprises, which was nice. The end result... Unbelievable color and texture. I absolutely love it and I have had so many compliments. Another bonus... although, it didn't feel rushed, this was one of quickest process... in and out in under 3 hours is a record from past experiences. read more

I'm sooo thankful for Janet and Ashley! They always do a phenomenal job with my hair. It's hard when you're a mom to find a balance where you're not getting too crazy with your style, but you definitely don't want the "mom" haircuts either. These ladies get it! They always give me options and they also help me make the best decisions for what I want while also balancing it with what my hair needs. I get so many compliments and questions about who does my hair. I'm happy to always refer them to these ladies!! read more

HŪE Salon Ballantyne - Janet and Ashley always keep my hair looking great! - Hair Salons Near Me - Charlotte, North Carolina

Jessica is great! She does a fantastic job with figuring out what I want even when I can't exactly explain what it is that I'm looking for. Highly recommend!! read more

Dana did a fantastic job with a unique cut. Janet was scheduled to color my hair but spent time with me discussing the texture, color, etc. and we both agreed it would be better NOT to color. I can honestly say, that's never happened before. These gals REALLY know their craft and are experts. I've found my new HOME!!! read more

HŪE Salon Ballantyne - Hair Salons Near Me - Charlotte, North Carolina

Its my first visit here and Audrey did a great job in correcting a color issue my other person had made and providing me with corrected color, highlights, trim and style. The salon provided a nice little welcome gift that was fun. Everyone seems very friendly and low drama which is awesome and the salon is not oversized or crowded. They use L'Oreal product which I have had success with before so I'm hoping for good results once again. I'll be back for sure! read more

I want to start by saying I am from Miami and was in NC for a wedding and was a bit worried because I needed my hair done and had never been to NC so I yelped and found HUE salon and I read the reviews and saw the pics and made an appointment and I'm soooo glad that I did wow the service the attentiveness and Kyle was amazing from when I walked through the door sat down, shampoo and style I was super satisfied and the head massage they give before they start was amazing I have been doing my hair for years and I've never received that I can say if I ever return to NC I will be doing my hair at HUE salon I almost wish I lived here lol lovedddd and extremely happy I picked this salon read more

This is the BEST salon I have been! Janet and Jessica are very very good ! Janet colored my hair as the exactly same result from the picture what I show to her, and even much better and surprised me with how pretty of my hair color now! Jessica is very nice ! The products they are using make my hair softer and much better! read more

This salon helped bring my hair back to life after it was over processed at another salon. As a lifelong user of Aveda, I was slightly apprehensive but the color was rich and nourishing. Janet and Dana are true professionals and experts in their field. Janet was my colorist and defined a plan for recovery and the color I really wanted, like a detective she was able to figure out what my prior stylist (not the one who color fried me) had been doing and replicate it. Dana gave me an awesome haircut and was very focused on creating a style that matched my description. They gave me a welcome gift which included samples and chocolates as well as discounts for my 1st, 2nd, and 3rd visit. Skip the over drying experience at other salons and try them for your next color/cut! read more

I moved here recently and have gone to Hue twice. Fantastic service, cut and customized color foil. Dana is exceptionally knowledgeable and personable. My only complaint is the price. $230 for two-color foil for top half of my head and a razor cut on short hair is twice what I had been paying. I just don't know if I should continue to spend that much? read more

We needed a last minute bang trim for my twins. I called a different salon and they couldn't fit us in , but we called this salon and not only did they fit in both of my twins in a timely manner, everyone was super friendly , and Kyle Grable was wonderful , did an amazing job, and was super patient with my children. I would highly recommend this salon and we will be going back again. read more

Followed my colorist from Carmen Carmen to her new business last year. Hue has top notch stylists and colorists and excellent products that are different from those overpriced Aveda products at the former place. Competitive reasonable prices - excellent staff and always highly recommend Janet for color! read more

Jen and Dana are the best!! I just stopped in yesterday for a cut and color after allowing my hair to get very long to donate. They knew exactly what I wanted and took consideration for my different textured hair. read more