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    Intermountain Utah Valley Out Patient Center - Self check in kiosks

    Intermountain Utah Valley Out Patient Center

    3.5(4 reviews)
    1.8 mi

    My wife had an appointment to get a CT scan and she needed a Biopsy on her lung plus see her heart…read moredoctor on the 10th. We stay in Roosevelt Utah, I started calling on the 6th of April to see if we could get all this done in one day the staff that was working on this called to say yes its all set first appointment is at 8am so we go up and spend the night and bring a friend to help wife in and out of car because I to am disabled we get a room for 3 on the 8th I got a call back from a staff member who said that my wife could not have the biopsy because she was on blood thinners, so we go get the ct scan done saw the heart team come home today April 12th, phone call is from Utah Valley Biopsy doctor who wants to know if we can come back no the 14th for the biopsy I say we was told she had to be off the blood thinner for 5 days he says let me call her heart doctor calls back it OK you can come in, if the hospital had to refund people for mistake like this I am sure they would check and cross all the Is

    we came in to get our baby tested for jaundice. They were updating their system so they weren't…read moreable to get us back for sometime even with an empty lobby. I understand that this was nobody's fault there. I did make a couple comments about how I was concerned about my baby. upon leaving though one of the people at the desk, whose name is Isaac, was mocking me as I left saying over updating the system oh no, your baby might die. Our last baby did die very unprofessional. I don't think that this flamboyant gentleman deserves to be working where he is very insulting. Very dissatisfied with my visit.

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    Intermountain Utah Valley Out Patient Center

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    Cognitive FX - Me performing cognitive therapy tasks

    Cognitive FX

    4.8(13 reviews)
    2.0 mi

    The treatment may have worked. The clinical experience did not match what was sold. And no doctor…read moreeven worked there the entire week. Our family member is a 19-year-old high performing athlete who has had daily headaches and post-concussion symptoms since October. After five months of neurologists finding nothing on standard MRI, we flew to CognitiveFX for the EPIC treatment week. The fNCI scan was genuinely illuminating -- the most objective picture of what was wrong that we'd had in five months. The treatment protocols were sophisticated and specifically mapped to her scan results. Her before and after scores moved dramatically. We believe something real happened this week. But here's what didn't happen. On day one I asked explicitly: by Friday we need an honest clinical assessment of when and if she can return to sports. That was the single most important ask. Friday's end-of-week review was conducted by a nurse and a trainer. No physician was available at any point during the entire treatment week. The doctor whose name is on her scans we have still never spoken to. In fact, we were told three of the four doctors listed at the clinic do not come in, and one wasn't coming in the entire week we were there. No doctors -- at all. We had to push hard just to get a Tuesday Zoom scheduled with the physician of record-- after the week was over and we were already on a plane home. There's more. CognitiveFX ordered a cervical spine MRI on day two of treatment. The radiologist found degenerative disc disease out of proportion with vertebral wedging from chronic axial loading. Nobody mentioned this to us during the week. We found out from a chiropractor we saw on the way to the airport Friday afternoon. CognitiveFX had that report for three days and said nothing. We also requested CognitiveFX's own return-to-sport specialist, who had committed to being part of the end-of-week process in a pre-treatment meeting be included in Friday's review. He wasn't there either. No one was but a thoughtful nurse. For what this week costs, the clinical consultation piece should not require a parent to fight for it after the fact. The diagnostic tool is real. The treatment protocols are real. The therapists and trainers were professional and clearly skilled. But a medically supervised program needs physicians who are actually present and accountable. That part was not delivered. I'll update this review based on how Tuesday's follow-up call goes.

    I am so grateful that I had the opportunity to come to CognitiveFX for 2 weeks. I think this…read moreprogram is AMAZING. I decided to come because I could either pay the price by continuing to live my life with post-concussion syndrome or I could pay the price to come to the best place in the world for treatment and then enjoy the rest of my life. I went to my local medical center and saw their neurologist and speech and memory therapist as well as had physical therapy. I was not getting better. A friend saw me in my condition and decided to research what was out there that could help me. I had no idea that there was a place like CognitiveFX. I made the best decision and flew to Provo Utah for treatment. The therapists cared so much about me and helping me get better. The patient care coordinators are very skilled and are very fun to work with. I connected with so many of them. I heard that they were world renowned before I came here and that absolutely is true. There were patients from several different countries here as well as local people and people from within the United States. Today is my last day and I really hate to leave this wonderful place. It feels like am leaving family. I'm pretty sure that you'll feel the same way when you make the prudent decision to come here for your concussion treatment.

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    Cognitive FX - I had many occasions to rest in a recliner under a weighted blanket listening to alpha waves.

    I had many occasions to rest in a recliner under a weighted blanket listening to alpha waves.

    Cognitive FX - A therapist who said she loved me!!!  We are doing all kind of brain exercises.

    A therapist who said she loved me!!! We are doing all kind of brain exercises.

    Cognitive FX - 3 of these 4 doctors don't even come to the clinic.  1 comes 1 day a week and never showed up.

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    3 of these 4 doctors don't even come to the clinic. 1 comes 1 day a week and never showed up.

    Kicks and Giggles

    Kicks and Giggles

    4.8(18 reviews)
    1.6 mi

    Our first experience with Kicks and Giggles was in September. I went in for the DNA & Donuts to get…read moremy blood drawn. They were running late and ended up compensating it by offering the 24h return without extra charges. I was amazed to find out that we were having a girl at only 11 weeks. In October my mom came to visit from Brazil, so we did an elective 2D ultrasound for her to see the baby because she was going to miss the 20week scan. We got several cute pictures of our little one wiggling around. I scheduled the 3D ultrasound right after Christmas, unfortunately the baby didn't want to cooperate, but we rescheduled it. Second time... nothing, she had a bunch of cord and her arms by her face. On the third attempt she FINALLY moved her hands away from her face for a few seconds and even the tech was excited and happy about it. Both reschedules were free of charge and all techs worked really hard to try and get her to move and give us the best experience ever. I couldn't recommend this place more!

    I only gave them a one star so that we could post this comment. We just had a horrible experience…read morewith a person that claims he is the owner of this franchise location. I see that other people have struggled with the same individual. My daughter tried to make a booking less than 24 hours ago for an appointment 48 hours from the time she made the booking. She may have made an error and booked for the next day instead. The only thing she got was the message from them saying that she missed her appointment and was being charged full price. She called them to try and make arrangements to adjust the schedule. This man was absolutely horrible in his customer service and was willing to make my pregnant daughter cry over $50. We don't care about the money as much as the principle of the matter. And all this guy cares about is the 50 bucks. We have five daughters that go to this place consistently but we will be going somewhere else in the future. We invite all others to please find a different alternative than this location. Absolutely horrible customer service. This man should not be in the service industry, and especially dealing with pregnant women!

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    Kicks and Giggles
    Kicks and Giggles
    Kicks and Giggles

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    BlueRock Imaging - diagnosticimaging - Updated June 2026

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