This used car dealer runs their business in a very strange way, shifting their inventory problems onto customers. I happened to see a 2017 Range Rover they had for sale and went to test drive it, but it turned out the vehicle needed repairs -- there was a strong humming noise from underneath that was clearly felt inside the cabin. I refused to consider it further. A few days later, one of their employees suggested that I pay out of pocket to diagnose the issue with that same 2017 Range Rover. I explained that pushing their problems onto a buyer is unacceptable and frankly ridiculous, especially since the car is advertised as being in proper working condition. Then, a few days later, the same employee called again and said they had another Range Rover, this time a 2018 model. I scheduled a test drive in advance, but when I arrived on the appointed day, an employee named Anton told me the car was supposedly in service. After waiting for some time, it became clear I would not see the vehicle at all, so I left -- having wasted about three hours of my time, as well as money on gas and tolls for the trip there and back. Also, be careful with their pricing -- in both cases, the price listed on their website was about 10% lower than the price they quoted upon arrival. read more

HONEST REVIEW - PLEASE READ BEFORE BUYING The salesman asked me and my fiancé (who was not the buyer) to leave a 5-star review before I even drove the car off the lot. This explains why there are so many 5-star reviews. Do NOT leave a review until the dealership has fulfilled their promises. El vendedor me pidió una reseña de 5 estrellas antes de que yo me llevara el carro. NO LO HAGAS hasta que cumplan con su parte del trato. My experience with BM Motor Cars (Mike Gil & David - Service Director) Friday 10/31 - Initial Visit I went to see a vehicle and immediately noticed: * Tire pressure warning light ON * Strange noises (I suspected alignment issues) I told the salesman Mike Gil, and he told me the issues would be fixed before pickup. Saturday 11/01 - Pickup Day When I arrived, the issues were NOT fixed. Mike then told me the service department was closed on weekends and that I needed to make an appointment with David, the Service Director. Wednesday 11/05 - First Service Visit Before meeting with David, I took the car to a private mechanic. Their diagnostic showed multiple issues. On my way to the dealership, the car began shaking above 30 MPH. I showed David the mechanic's diagnostic. He briefly looked at it and told me he would take care of everything listed. Thursday 11/06 - After First Repair I picked up the car and: * The TPMS light was still on * David told me to "drive it 30 minutes" for the light to go away and it did not go away * The shaking issue was still present 11/21 - Picking Up Plates I told David the problems were still happening. He told me to come back Monday 11/24 at 10 AM. 11/24 - Second Visit I arrived at 10 AM, but David was not there. He called me instead and told me to drive the car to a mechanic 13 minutes away. At the mechanic he sent me to: * They fixed the TPMS light * They discovered the inner tie rod was damaged, the steering rack boot was detached, and told me the vehicle was unsafe to drive in that condition * They also told me they could NOT make that repair there Because of the safety concern, I drove carefully to another mechanic who could fix the issue. I texted David to let him know the car needed to stay at that mechanic. He said he would get back to me once he reached his office. I also messaged Mike Gil asking for a supervisor's email, and I was left on read. Today: 11/26 I have not received any response from anyone. My car is still at the mechanic, and I am paying out of pocket for repairs that should have been addressed before the vehicle was sold. Conclusion Based on my experience: * Promised repairs were not completed * Communication after the sale was poor * The car had serious safety issues that were not properly inspected * I was left without support once I reported problems Please be cautious and make sure all promised repairs are fully completed before finalizing a purchase. read more

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do not buy a car from this place. i taught i could trust them by buying a car on line without going to the dealer. i was wrong. when i received my car, the windshield was cracked no front brakes no back brakes the hood had a terrible paint job no blades in rear wiper car was dirty buy somewhere else dont trust them. read more

Lack of Honesty - Bad Experience BM Motor Cars sold us a vehicle under "as-is" terms but failed to inform us of existing issues that they clearly knew about. After the purchase, the problems started showing, and by then it was too late. We asked questions before buying, but we never got straight answers. They left out key information that any honest dealership should disclose. It was a shady experience and we felt taken advantage of. Be very cautious if you decide to shop here. read more

All the way awful. Spend 10k on a vehicle for it to have issues within 2 weeks. Now, 5 months with no resolve it needs an engine, 10k worth of repairs. Unethical. Unsafe. Cannot even pass inspection this whole time. Misrepresentation is unlawful, my lawyer will explain soon enough since no one wants to respond. ​ read more

"Fully inspected" as described apparently means nothing. Ebay rating is not for sold cars, very deceptive. Never received 2nd key as promised, CEL fault for cat. converter ($1,500 - $2000 repair), left side (drivers) mirror had wood screws that fell out before delivery, right rear window will not go down. Wheel size was incorrectly listed (was actually larger). Once the CC had been received a "don't care" attitude quickly surfaced. I don't recommend buying a car from this lot, certainly not online. read more

1 Star - BEWARE of BM Motorcars - Classic Bait-and-Switch Tactics If you're considering buying a vehicle from BM Motorcars in Linden, NJ, we strongly urge you to think twice. We were serious buyers -- willing to pay their full asking price, travel 250+ miles, and had our financing lined up. But this dealership took advantage of our trust and wasted our time and money. We asked repeatedly -- eight times -- to speak with a manager, finance officer, or someone in authority. Every request was ignored. Their salesperson, Anton, convinced us to apply for dealer financing by claiming that Wells Fargo would beat our credit union's 6.29% interest rate. He later told us we were approved at 5.9% -- so we booked flights, got a certified check, arranged insurance, and prepared to drive home in our new truck. Only after it was too late to make other arrangements did Anton finally send the paperwork -- with a 7.1% interest rate. When questioned, he flat-out denied ever quoting 5.9%, despite having said so clearly. This was a classic bait-and-switch. They delayed sending us the paperwork until the last possible moment, knowing we were committed -- flights, check, insurance, time off work -- so we'd have no way to back out or arrange alternative financing. They also padded the deal with over $1,200 in fees, on top of the inflated interest rate, which they profit from directly. BM Motorcars fits every stereotype of a shady used car dealer: evasive, manipulative, and dishonest. They knew exactly what they were doing -- and they hoped we wouldn't catch on until it was too late. We can't warn people strongly enough: AVOID BM Motorcars. read more

Save yourself the headache and go to another dealership! I worked with Toly (or Tony, whatever his name is). At first, he comes off as super nice, helpful, and eager to get you into a car. But the second you drive off the lot, all that changes. If you follow up with any issues, he no longer cares and will even be rude. Don't waste your time with him or this place. Do yourself a favor and go to a dealership that actually values their customers. read more

BUYERS BEWARE. Mike was great to work with. Communication was great UNTIL the sale was completed I went up after several calls and texts, almost 2 hours away, and he was very professional until sale was completed. Even though I was buying a car, as is, There were a few things they promised to take care of and do before delivery of the vehicle. One was fill the tank up. Two was repair the brakes. Three was attempt to recharge the AC. They did not do anything with the brakes the brakes are identical as when I test drove the vehicle and they knew there was a problem. The vehicle was supposed to have a full tank of gas it arrived with under a quarter of a tank so cost over $100 to fill up. When i texted the sales rep he texted back "my fault, i was supposed to tell you couldn't for transport" But they knew they were transporting when the agreed THREE times. The AC, they claimed they tried to recharge it. LIES. i recharged it myself and it works. Imagine if they just did what they promised. The delivery guy was wonderful and dealing with them in the beginning was good. They're on hold music should make people question the company. It has wrong information on their address, their showroom, and their inventory and their service Bays. Apparently it was an old location with somebody else now they are in a an area that is not enclosed and very misleading. I would think twice. IT doesn't matter what they put in written, they lie. BUT, since I have it in writing the NJ AG's office, which has several complaints, can look into it. read more

Found a Silverado online for $17,700. Called the dealer and a lady answered to tell me it was on the lot but when I showed up (40+ minute drive) it was not there and with a price change of $18,900 in 12 hours but toly said the $17,700 price would be the right one since I found it at that and showed proof. Came back when the vehicle did show up and there is excessive damage on the body especially the front bumper having a cut deep enough to need body work as well as other damage around the mirrors/sides and a hanging front lip under the bumper. Anton tells me he has to talk to the boss now about the price... which then cannot be changed from $18,900. They would not even allow me to test drive the vehicle without running all info. There was dirt/mud caked up underneath and in the fender wells but rust also showing on the frame. Service was horrible and drove up there 2 times for 2 different lies. Not worth the asking price especially with the damage. "Clean title" vehicle. read more

"I don't usually leave reviews, but I felt compelled to write this one." You can skip to the TL;DR version at the bottom. I'm a first-time car buyer, and I was in the market for an Acura MDX 2022 model. Upon entering the dealership, I was greeted by Tony, a young, ambitious salesman who aspires to compete in the Olympics--shout out to Tony! From the start, he confidently claimed he would sell me the car, and in the end, he did. After spending some time examining the vehicle, I noticed two paint chips at the rear but proceeded to discuss pricing inside. [+ One Star] The Pricing Process: The dealership charged a $899 Proc/Doc fee and an additional $1,456.69 "Accessories Fee" for pre-sale reconditioning. This covered servicing and cleaning the car, which felt a bit steep, but Tony offered a small $500 financing deal, which helped. Negotiations with Tony and his manager were a back-and-forth process. Despite my efforts, the manager refused to lower the price by $500, justifying it by mentioning overheads and their support for a local high school (which seemed irrelevant). Overall, I felt neutral about the final price--neither thrilled nor upset, which, in car buying, is probably a win. We agreed on the price under the condition of a full tank of gas, two keys, and the scratches being buffed out. [- One Star] Communication: After finalizing the deal and signing the paperwork, I spent days trying to get in touch with Tony to sort out my finances, insurance, and documentation. Reaching him was a nightmare, as calls were routed to a call center, transferred, and often unanswered. After hours of waiting and repeated attempts, I finally got his personal contact. Despite this, Tony was unresponsive to texts and often gave me incorrect information, which delayed the process of getting my car. The poor communication really hurt my experience. [- Three Stars] The Pickup Experience: When I finally went to pick up my car, expecting a quick exit, I ended up waiting from 6:00 PM to 8:30 PM. Tony was busy juggling multiple clients, but the other staff members, while friendly, did nothing to expedite the process. Worse, the car wasn't ready--there was no gas, and the scratches hadn't been buffed out as promised. One of the other salespeople eventually buffed the car, but Tony failed to follow through on what he promised during the sale. To add insult to injury, the manager sent someone to inform me that it's "not their policy" to provide a full tank of gas, despite having used that as leverage to close the deal. The whole process felt like false advertising, and after waiting over two hours, I left without the full tank of gas or a proper resolution. In the end, the company failed to uphold basic promises, and it felt like I was misled into signing the deal. The lack of accountability from the management was frustrating, and the poor communication made an already stressful process even worse. While I understand that dealerships may have certain policies, it's unethical to promise things during a sale and then backtrack after the contract is signed. TL;DR: Fair price on the car, but poor communication and unfulfilled promises soured the experience. Overzealous and disorganized sales tactics, with the manager failing to resolve key issues. Shout out to the assistant manager and the two other salesmen who were genuinely helpful and cool. Unfortunately, I wouldn't recommend BM Motors based on this experience. read more

My mistake. I actually thought these were nice people. Saw the car, bought it 2 days later...easiest client they could have Paid ALL cash, did not even negotiate. Asked to have the vehicle Titled and Registered. Title comes ONE DAY before temporary expires....NO REGISTRATION. I come to fine out taxes were not paid therefore no registration.l NO ONE SAID A WORD. Call the dealership, speak to 2 people before the "GENERAL MANAGER JOHN" I will not lie, I was livid. He did not like the fact that I explained as a fellow salesperson, I would have to make good if I made a mistake which cost a client money. HE HUNG UP ON ME!!!!! NEVER in my business life have I hung up on a client. It should be an embarrassment for whomever the actual owner is. Pretty sure if I was a man he would never have done that. I even originally asked that they find a more expensive car for me. I am so sorry I came here DON'T MAKE THE SAME MISTAKE!!!! read more

DO NOT BUY FROM HERE. I had so many problems, here's a list . 1. I purchased a car recently, about 24-36 hours after I got home I had 2 flat tires, I called BM motorcars and let them know I would be taking my car in to get my tires replaced. Because I have 4WD I had to replace all 4 tires, I got a decent price of $750 to replace everything. I was told a manager would reach out to me about compensating me for the issue since I had just purchased the car 2 DAYS BEFORE... Well this never happened. 2. My permanent license plate and registration still has not arrived, despite my temp license plate and registration now being 10 DAYS EXPIRED. I've called multiple times about this and been given multiple false dates of when I will receive these documents. 3. I am currently sitting in a garage waiting on AAA because both my battery and ignition lights turned on a few days ago and I haven't been able to take my car in yet because of my work schedule. This is 5 WEEKS after I purchased this vehicle. I will have to take my car back into a shop to get it looked at and quoted for repairs once again. 4. These are smaller issues but still very frustrating. My alignment was very messed up, and windshield wipers were smudging my windshield. So I also had to pay for both of those to be repaired. My volume button in the car is also cracked and I have a 4 from the 4x4 decal in the back missing (these last 2 would not bother me had so many other things not been messed up with this vehicle) I have had nothing but headaches since purchasing this vehicle, and am attempting to save other people from having to deal with the same stress I'm currently undergoing. While the manager has now been responding to me and kind over the phone. He has told me that the owner/his boss, is unable to help me in any way. Save yourself the time, money, stress and anger and look for a vehicle somewhere else. Edit: I've now been told by AAA that my battery is bad and needs to be replaced, that's another $300-$400 I will be spending. read more

Amazing job, by Eddy and Sage putting me in a great truck. I was in and out in 1 hour. Great work guys, I really appreciate everything you got done read more

BM Motor Cars - Auto Detailing Near Me - Linden, New Jersey

DO NOT BUY! I bought a 2018 Q5 from this dealership. I found a good price and it was what I was looking for. At signing, I was hit with a $3,000 "accessory charge" in addition to the asking price that was never disclosed until signing. Ultimately, i was invested in this car and negotiated the price down and ended up buying it. This dealer is as stereotypical as it comes, a bunch of shady liars with no principle whatsoever. It's truly a shame that places like this exist and refuse to conduct business in an ethical and transparent manner. Their practices are truly predatory. For example, in addition to the unsolicited charge, I was told 2 keys came with the vehicle. The vehicle was shipped with only one key and then the manager Jon hung up the phone on me when I called to confront the situation. All I wanted was for them to do the right thing and rightfully give me the second key or reimburse me for the price as that's what I was told before signing. Not only this, but my salesman told me the dealership TOOK AWAY HIS COMMISSION from the deal because of the misrepresentation pertaining to the 2 keys. Yes, they just took away the commission even though there was no monetary adjustment made for the missing key. That is theft. Additionally, they do not check their cars either. I sent the car for a pre purchase inspection and somehow both the local Audi dealership and BM missed a massive coolant leak in the car. I was unable to drive the car for a week after it arrived as a result and the leak was clear as day (see pictures). Overall, these guys are unethical, shady, and know no principle. If I could give one simple piece of advice, DO NOT BUY from them. There are plenty of cars out there, don't take the risk. read more

BM Motor Cars - Auto Detailing Near Me - Linden, New Jersey

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I'd give 0 stars if possible...stay away, trust me. Awful people, awful business. Prices were not as advertised, thousands of dollars in hidden fees. Again....Stay Away from this place! read more

We had a terrible experience at this dealership. We were quoted a price, it was put on several emails in our correspondence, we were ready to pay cash and said so, but when we got to the dealership after driving 3 hours they wanted to charge us almost $3000 more for a ' accessories" charge. when we strong play complaint they eliminated that charge but then added $1000 because we were not financing. In addition, they kept us waiting a long time and had terrible customer service, except for a lovely and professional young woman who is clearly a victim of the bad work environment. read more

They purposely try any tactic to get you in the door and then try to pull one over the customer. After being told that a 2013 Chrysler Town & Country was no longer available, Extania referred me to a much more expensive 2016 Honda Odyssey on their website listed for $13,900, $2k over KBB value and offered the "Very Good" KBB value of $12,000 before looking. Then I received an email from Brandon McClain who told me that they can't accept offers online but if I came in they would definitely be able to make it happen. I went in today to take a look and test drive and told them that due to the deep scratches, dents in the hood and fender and loose bumper I would offer the "Good" KBB value for $11,500. Roman then drafted a sales offer at the original online price of $13,900 PLUS an additional $1975 in "accessories" that Roman described as a way for them to compensate for their "super low" prices. When I told him I would not pay the "accessories" fee and nothing higher than $12,000 he said he'd go ask his manager and came back saying no deal. They obviously thrive on tricking customers to come in and hope to somehow trick you into paying a higher price and extra "dealer fees". read more

BM Motor Cars - $1975 extra "Accessories" fee that they try to charge and explain it as a a way for them to compensate for their "super low" prices. - Auto Detailing Near Me - Linden, New Jersey

Excellent service. Sergio was polite, patient, and professional. You will be treated well here. Thanks again, Sergio. read more

BM Motor Cars - 2006 Honda CR-V - Auto Detailing Near Me - Linden, New Jersey

dont buy tesla on this shop because they have issues. it will cost you more money after!! never trust this people most especially anton! he didnt want me to test drive and told me to run my credit first before to check on the car. i change sales person and having ended buying a the tesla. when i was driving home. there is a strong vibration on the steering whell and called them about it and ignored me!it supposed to be under warranty cuz i called them the following day. becareful!! not worth the rsk!! read more

BM Motors was extremely helpful and patient when it came to my down payment. They provided all information and explained any fees that I was uncomfortable with. The manager displayed professionalism and respect. The sales team was not aggressive but assisted me with my needs. Pleasant experience. 2020 VW Cross Sport read more

DO NOT GO HERE SCAMMERS AND MONEY HUNGRY. Geno is a money hungry person and try's to manipulate you into buying the car. So many hidden fees which doesn't make ANY SENSE. Was not budging down, when they took $1000 bucks 2 days prior of my appointment. These ppl ONLY WANT YOUR $$. Also Jon the manager charged me since I'm a person time financing he charged me 8% on hidden fees . Just so him and geno can make money. It's very sad how these companies are legal to work in America they should all be shut down for FRAUD DO NOT GO HERE Save your time and stress THESE GUYS SHOULD BE SHUTDOWN read more

EDIT: The sales manager Vlad worked closely with me to get the financing issue sorted out. It's too bad I was not able to hold onto the vehicle, but it could have become a much worse situation. Thanks to Vlad and the rest of the sales team, the problem was smoothly resolved. BEWARE THIS DEALERSHIP!! They sold me a car they did not own! Called me a month after I signed the contract to tell me they're unable to register the car because they could not get the title. Even though I was upset I worked with them to return the car. They gave me a refund on the down payment, but they're dragging their feet with paying off the financing which I am still being held responsible for! Moreover, the car is now being sold at another dealership, so now I'm financed for a someone else's car!! Stay away! read more

BM has been the absolute BEST. I bought my car from Val- he was helpful and available for questions from start to finish. After I bought the car I found it had a few issues but when I brought them to their attention, they took care of them as fast as they could (a few days bc tricky parts) and Paul the service mgr or director kept me informed whenever I requested info. I was texted when my plates were ready- they really made this whole process as easy as could be. They even provided my ubers when I needed to drop it off. Thank you guys! Thank read more

BM Motor Cars - My baby! - Auto Detailing Near Me - Linden, New Jersey

Not a great experience. Drove over an hour, ready to buy the listed vehicle for the price they confirmed over email. I did not expect the extra $2,500 accessories fee (on top of their $900 doc fee- which was at least listed in small print on the listing so I was prepared for it). This pushed the 14K car well above what we were willing and able to pay. Ended up being a wasted day; now after reading other reviews from people who actually did buy, it's probably for the best. read more

DO NOT trade in your car here , DO NOT shop here if you live out of state. It might take them months to pay off your trade in, they might never. It's been 2 months and the loan they opened on a LEMON car I gave back after 1 day is still open. Oh and they still haven't registered my new car as promised....never return phone calls nothing.... They have some great cars and very fair pricing but wow everything after my purchase has been an EXTREME HASSLE read more

Anton was amazing to work with. and jon the finance guy. fair price on trade. anton responded via text easy to work with

Buyer Beware! I purchased my vehicle online and it has been an awful experience. These people are dishonest and unprofessional. Extania was the salesperson and she was dishonest about damage/discoloration to several parts of very light oyster colored seats. After calling several times, it still took over 2 months to receive my paperwork for new plates. I had to pay for a 2nd set of 45 day tags. Finally, I was totally misled about the coverage provided under an extended warranty and Jon the finance person has refused to process my written request to cancel. I am currently filing a complaint with the NJ State Attorney's office regarding the warranty issue. These people definitely took advantage of me being out of state and unable to confront them directly. Dealerships like this need to be held accountable for their actions. read more

Sold me a shitty ass bmw that I have to continue making payments on not to mention the price to address certain issue made a huge mistake dealing with these people i called about the sunroof cover came off track and had to schedule myself a appointment to bring In smh "super convenient" on top of the lady over the phone had an attitude like it's my fault they sold me a piece of shit only drove it for a month and already the shit is breaking down save your self the trouble don't make the same mistake I did in trusting people that only cares about their pockets!! read more

I meant to add this a long time ago, but apparently I forgot. Be weary of positive reviews on here, Moe continued to text me after I told him I was not interested in doing business anymore. He went on to say he was very upset that I mentioned him by name in my post. He said management would be on his case if I left the review up, and offered me a $300 check to change my review to positive. I reported it to Yelp when it happened, but I don't know where that goes. read more

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I purchased a Chevy Volt at the end of May. Val was my salesperson and he was pretty nice, and so was Randy (finance supervisor?). We negotiated a pretty good deal with the car and trade in. I only had one issue and that was I knew the car had been in some sort of front end incident. Even though they were unaware until I pointed out said damage, it wasn't a deal breaker. I was promised by Randy that the things I pointed out would be addressed. Fast forward a month. I drop the car off on July 1st to have the bodywork done. I literally leave for Alaska, and was gone for 3 weeks. When I got back, I called to pick up the car, and was told they weren't authorized to do the work. In short, they did nothing. I went to pick up the car and found it on a public street where it looked to basically had been for the entire time at their shop. I was PISSED. As I was collecting my keys, Randy saw me and wanted to know what was going on. I explained and he took ownership of the situation. It was explained that they had let go of a few people in their service department (because of theft) and in turn, they retaliated by deleting ALL of their service records for their customers. Petty, but since I too am petty, I understood and wasn't too mad. Randy turned me over to another person (Paul) who was pretty nice and seemed like he was helping out. Fast forward a week and I came in to check on the status of parts that they were ordering. Paul mysteriously is no longer with the company and no one knows anything about my car in service. I was pretty angry. I was then turned over to Jeremy. I'm not exactly sure of his title, but he took over. He quickly set up a rental, followed up with me almost daily, and made sure ALL my concerns were addressed. He even had my car detailed (car looked brand new when I picked it up). When I returned the rental, there was no fuss about being reimbursed. I was issued a check on the spot. I was apologized to and basically treated with 5 star service. This started good, got kinda ugly in the middle, but it ended very well. I have to thank Jeremy, and Randy for actually keeping their word. There is a bit more to add to this. Even though BM Motor Cars promised they would fix the hood, (and they eventually did along with a bunch of other things) they weren't obligated to fix "the other things". It wasn't until after I drove away and had the car for a few days that I noticed the other issues I later brought up and they agreed to address. Legally, I signed a "we owe" and technically, they didn't owe me anything more than just the hood repair. Now, morally, thats another story. However, if they would have said no from the jump, I would have been "ok" with it because I missed those things before purchasing the car. I feel that this should be mentioned to be fair to them, because they went above and beyond, and I'm more than pleased. I more than likely will visit this dealer again when it comes time to make another purchase because of what Randy, and (Jeremy) executed in the end to make me happy. read more

BM Motor Cars - My Chevy Volt - Auto Detailing Near Me - Linden, New Jersey

I never write reviews but this place really f'd me over, to be quite honest my experience with you guys was not good at all, there were holes in the convertible roof of the car, the battery was dead but the hood wouldn't pop because it was broken, I asked pretty explicitly on the phone to have all of the information before making the hour drive to see it. Very unfortunate experience. read more

This place was disorganized and duplicitous - someone named Anton answered and proceeded to schedule an appointment to look at a BMW 3 Wagon then, after having 5 different people contact me via email, text and phone, called me while I drive through New Jersey traffic, 5 minutes before the appointment to say there was no wagon and it was 'on loan' to another dealership. It sounded like a total scam, he thought I was coming all the way from DC because of my area code, and that I would still come even though I had driven 4 hours. Thankfully I could just turn around but what a bush league sleazy place. DON'T GO THERE!!! read more

Also the price you see on the internet is not going to be the final price you will pay. They add accessory fee, documentation fee... we were surprised to find out they added $2000 unto the advertised price. Shady! read more

If I could give them a zero I would. My sister purchased a vehicle from them and had to get it fixed because there were rodent feces under the hood of the car. The manager is so nasty and rude, save your money and go to a reputable car dealership, do not go to a place that scams and deceives their customers. read more

would give less than one star if possible. bought a car on-line from them, was guaranteed it ran perfectly. as soon as I drove it the first time the check engine light came on. I called the previous owner who laughed and said "they knew that, didn't they fix that yet?" When I spoke the the manager at BM, he told me I should have purchased a warranty. Didn't deny that they had cleared the check engine light DO NOT TRUST. Sleazy group that makes used car dealers look bad. read more

The ~$2k of dealer coverage is laughable. One car ran out of gas during a test drive, another's engine was dead. 600 for docs? On the steep side. I get they need to make money and they use under market postings to lure people to Rahway, but customers are going to be frustrated when the fees build up. Is it any better anywhere else? I don't know. I left in a storm of rage and went and bought a new car instead. read more

Great experience. I dealt with Manan who was my sales consultant and he was marvelous. He took me on 2 test drives with cars I wanted to compare. I'm a very picky person and he took his time with me to make sure I got the car I not only loved, but was very comfortable with. Jon is the finance manager at BM and he was one of the nicest people I've ever came across, he broke down the pricing to the t, and also got me extended warranty on my car to make sure I was good for the time that I financed my new beautiful blue Cadillac ATS! read more

BM Motor Cars - Auto Detailing Near Me - Linden, New Jersey

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Danny was extremely helpful, and well informed about the car I purchased. All of the terms were clearly explained in detail - and as a first time car buyer, I had plenty of questions. Danny made my car shopping experience a pleasure! I came away with the car I wanted, and with financing at the best rate available. Danny, thank you for being so patient and helping me find my way through this process! I'm so excited to have such a fun, sporty ride as my first car. If I want to change it up, I'll be sure to find you again in the future! read more

BM Motor Cars - Auto Detailing Near Me - Linden, New Jersey

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Shady shady shady. Saw the car on TrueCar with price of $16,369 plus $599 in fees; this was sent as 'certificate' from BM/Truecar. Show up and tried to get me to sign order of $17,250, plus $599 in fees and $1,895 for 'accessories'. I asked what the accessories were and he said "we sell under book value, that is for our time in cleaning up and checking it out". Shady shady shady I showed him the doc he honored the original quote and cut the $1,895 to $800. I knew i should have walked away, but it was still cheaper than the other car I was looking at another dealer. I told him I was financing thru my own bank, next thing he told me was I was approved from their finance company - he told me they get paid by finance company. the rates were a little off and it saved me a trip so I let it slide. But when it came for contract, they tried to slide completely different terms. It was corrected, but I'm sure it was not an honest mistake. Then when it is all said and done with, he hands me the key, it was a single key with no remote. He gave some horse crap story of they are in the back and he will send the remotes the next day. Of course he never returned my call. I went to the Subaru dealer and spent $500 on keys/remotes. Who the heck sells a car with a single key?? The amazing thing is that I told him I am looking for 2 other lesser cars for my kids that just got their license... and he still screwed me. Listen it was my decision ultimately, and the cost was just under or even with a car with more miles, but I just wish I wasn't in such a rush. I would have rather overpaid for a trustworthy dealer than save a grand with theses shady dudes. shady shady shady Stay away! read more