My Mum (Mrs. Shirley Back), had to have an ultrasound here yesterday (21st Sept. 2017)…read more.. We got there extra early, to find the department. Looking at the map, a lovely porter stopped and directed us and then a man in a light green shirt, just asked us where we were going, and practically took us there. All the staff we met, were friendly and professional. We arrived 15 minutes early, and got seen in 5.... What a great hospital, keep up the good work!

Luckily, for me, this is the first time I have needed to visit A & E of this hospital after an…read more'episode'. On arrival by ambulance I was immediately taken to triage and passed through the various departments with total efficiency. I say efficiency but this doesn't lose the fact that there was a lot of joking banter and friendliness with the total professionalism of all the staff. I cannot speak highly enough of all the nurses and doctors in A & E. Thank you guys for making this traumatic experience a lot easier to accept.

999 brought an ambulance with two amazing young medics to our door who spent considerable time over…read moreblood tests and ECG, liaising with central over unusual features, then took me to the hospital, returning once (not too far luckily) because I had left home with my disabled wife's phone. I was quickly allocated a bed and assured I was well away from Covid area. Seen by several nurses and doctors including a CAT scan and allowed to go home after maybe 6 hrs max. Everyone so pleasant, efficient whilst remaining friendly and approachable, explaining all procedures in advance, and appearing to be one happy high efficiency team all working as one.

They are in the process of a refurb at the moment so it has been a bit chaotic in the A&E…read moredepartment. The new waiting area is clean and smart although the lights are extremely bright to the point that they hurt your eyes. The staff are all generally helpful especially the staff in pediatric A&E. I would recommend the maternity section of the hospital, the midwives were lovely.

A travesty of treatment for my mother-in-law. As an American with private healthcare, the NHS of…read morethe UK pales in the extreme. Even in comparison to the treatment of my father in a similar circumstance under Medicare, again the lack and shortfall of care, the severe example of no compassion that played out in the last 48 hours of her life, was simply tragic. I sure hope and pray I do not get sick as I attend the funeral as I want to avoid this institution at all costs!

I think they do well with the limited resources the NHS allow nowadays. However the corridor floor…read morewas pretty grubby. the toilet in the eye unit was far from clean, well the pan was fine but there was old used loo roll on the floor & bin was full. the staff on reception were so busy they couldn't stop to breath. my medical treatment was excellent though & that's what counts. I had to see a specialist here today a few months after i wrote this review. the care i received was excellent and the staff i met jolly and helpful. however the toilets in reception were still not up to standard. the disabled one and a cubicle in the ladies were out of order. Out patients 2 and the pharmacy were lovely and clean. There is even a tv in the pharmacy now to pass the time. It is a good hospital but the cleanliness in the loos worry me especially as they have had MRSA outbreaks.

Fraudulent advertising as a centre of excellence. In reality they do not provide standard of care…read moreservices such as ventricular assist devices. Go somewhere else for cardiac care. At least one lawsuit in progress against one of their egotistical surgeons

I have to give this hospital a 5*, particularly after the way they looked after me following my…read moreheart attacks. Their professionalism, compassion, understanding and approach were second to none. Even as a fellow professional I felt special and cared for. The food was excellent, better than some hotels I've been in. Can recemmend this hospital 500%..more. AND They love giving you good news!!!!! Thank You

My husband and I ended up here at about 11pm after I had not been feeling well. The wait was quite…read morelong and we were finally seen at around 2:45 am- the wait, although long, was not unpleasant nor unexpected. I was seen by a sweet Doctor that (although clearly busy and slightly rushed) was attentive. Overall a pleasant experience (as much as visiting and Emergency room can be).

All credit to the MFU Dept, who assessed, advised and gave me excellent treatment. Top marks for…read moretheir attention and service. There may be criticisms of this hospital, but the attitude, care, understanding and help I witnessed whilst waiting to be seen was outstanding. Future patients should not be put off by such reviews. Than you MFU, and ALL staff

MATERNITY: Having given birth to my first 2 children in the US - where everything is covered by…read moreHealth Insurance and you get to control most things about your birth experience (because you're paying), I'll admit it was with some trepidation that I undertook the NHS version of obstetrics. However, having been put off by Queen Alexandra's Hospital in Portsmouth by their lack of physical tour (you have to get by with a substandard YouTube video), and also feedback from others that it was a busy hospital and somewhat akin to a sausage machine (I had one story of someone being in and out in 12 hours - and they didn't necessarily want to be processed so quickly), I decided to opt for Chichester. It was the right choice - indeed quieter, albeit a bit older looking, but still fit for purpose. This maternity ward is very well run, the midwife was very good and I got the epidural that I wanted (needed!) for my third baby. I would definitely recommend this hospital to any nervous mums. Getting the tour and having a chance to ask questions and familiarize oneself with the layout was really helpful in orientating me to the NHS way and allaying any fears/answering questions. My only pick up point was infant security. As I left the hospital the receptionist let me swan out - no outgoing checks, no bracelet checking, no escort to the door, nothing. It made me wonder what the protocol was should there be an attempted baby theft...

Next time I go to the Royal Sussex, I'm planning to take a ball of string so I can find my way out…read more Really. Over the last few decades, Brighton's flagship hospital has had so many extensions and new buildings attached to it that it now resembles a maze. I usually go in through the main entrance and find myself leaving an hour later, through a completely different exit on a different level and different wing. I've tried asking porters, nurses, doctors and complete strangers for directions and nine times out of ten, the only directions they can give is to follow the complicated Way Out signs. Of course, I think it's amazing that England still had hospitals like Royal Sussex - where you can go for free treatment, MRI scans, surgery and advice. I'm all for the NHS and health-care for everyone. I'd just like someone, somewhere to design a decent, colour-coded guide and some clear signage that allows people to navigate their way through Royal Sussex.

Nurses are ok. Doctors are questionable. The food on wards is little and cold. And if you are…read moredischarged you are sent to the discharge lounge to wait hours-5, for medication. Then you go home on patient transport if you qualify.. Patients are not patients just numbersyou're processed, treated,then pushed out.

not a bad place overall. The drop in blood test place is pretty good, and if you look carefully…read morethere are places to park for free nearby. Buses stop right outside, but there isn't a A&E department, you have to go to Worthing for that

Splendid customer service with positive energy attitude. Appreciated the kindness heart Amenread more

When my mom fell and broke her hand while we were on vacation, we looked for just a walk-in urgent…read morecare clinic for her to go to, but found that they were inside the hospitals in England. We had a full day + a travel day left in our trip, so wanted to get it take care of as soon as possible. Unfortunately, St. Thomas was unable to help us due to their absolutely extreme and unacceptable wait times. We arrived around 8 PM and waited in an outdoor but tented queue for about 45 minutes before being checked in to the emergency room. Signage was not very clear, so we really weren't sure we were in the right place until we got to the front of the line. There were people in line with us with all types of absolutely terrible ailments, and a few that looked like they needed to be lying down, or at least sitting, but all wheelchairs were full. When we finally made it inside, a lovely nurse named Elle checked us in. She was fantastic and so helpful and friendly. She took some notes down, and offered medication if needed. We sat for about 20 more minutes before being called to another station where we told another person all the same things, and were sent down the hall to "urgent care" where they warned us it would be a 3-4 hour wait. And there we sat. And sat. And sat for about 3.5 hours - observing only 4 people being called back, having x-rays, and then coming back to the waiting room to sit. They made several announcements over the intercom during our visit asking people not to ask reception for a wait time update as it only hinders their ability to work through the line. I believe we only saw 2 people leave with, what appeared to be, a solution to their injury. After nearly 4 hours and absolutely no end in sight, we decided to call it quits, and try to wait and seek help when we returned to the States. Before we left, the receptionist had us go in and speak to the nurse practitioner on-duty who gave us some tips and a sling. She was lovely as well, and seemed sorry that she wasn't able to help us. I know that England's healthcare system plays a role in the terrible experience that we received here, but we sat in this waiting room for hours in hard plastic chairs (still with plastic walls separating them, by the way, making it impossible to talk to the person next to you), and the water jug was completely empty. The ER waiting room had vending machines, so I ended up going back there at one point to get a drink, but my goodness, they aren't even providing the bare minimum here. My mom was in a lot of pain, but there were people here with all sorts of wounds, waiting all night just for a few stitches. After returning home to the US, my mom was able to visit an urgent care and only wait about 15 minutes to see a doctor. She's all squared away now (or on the way to it, at least) but this is such an extremely terrible way to do things as she was in a lot of pain for days.