"I had an excellent experience with BLANCA GUZMAN at CU SO CAL from custoner service. She was…read moreincredibly professional, knowledgeable and efficient. I was particularly impressed by her thoroghness in asking security questions to verify my indentity-it me feel very confident that my personal information and accounts are safe. She made necessary security process feel quick and seamless. Highly recommend!"

Just opened a bank account here at credit union in whittier. Had the best experience with Dayanara,…read moreshe was amazing. I felt very comfortable and she was very trustworthy. I would highly recommend coming to this branch and seeing Dayanara for an amazing experience.

My husband - Jeffrey P. and I visited this Chase Bank location today. The instant we walked in,…read moreI sensed that customer service was one of their priorities. Mind you, I have an account with WF Bank so I was pleased with the response we received at another financial institution. S. Isaac P. and Karsyn S. were professional, knowledgeable and detailed orientated in regards to our requests. Isaac went the extra step to try and problem solve a difficult task that was required for the documents at hand. Also, they both gave us the opportunity to voice our concerns rather than being another Chase account holder(s). Overall, the banking experience was pleasant and productive. Thank you !! #Disclaimer - this is our personal experience and opinions.

There was not enough tellers to help out customers. Seemed like people in line had already been…read morewaiting for a while and no help was sent to relieve the line on the contrary they were sending people on breaks. Wait was long to be helped. They should know it's the first of the month and have plenty of tellers to help with the amount of people coming in to do transactions.

We came in on Halloween and at first I thought I had finally lost my mind lol. All the employees…read morewent all out and dressed as pilots. Made the entire place look like an airport. So cool! We were also helped by Ronnie. He as patient, kind and beyond helpful. Long story short- He helped add me onto my husbands account and noticed that there was a returned check from the SchoolsFirst from my work with my name on it. I hadn't been added to my husbands account yet so out of caution the bank returned my direct deposit to my work. Before I had the change to ask about it at all-he noticed and jumped into action to help. I just assumed there was nothing that could be done about it so I hadn't mentioned anything... he fixed the issue without being asked and helped me tremendously. That to me is above and beyond. He didn't have to, but he did. Highly suggest this branch. Thanks so much!

I am glad I am a member here at this credit union. They are so helpful…read morewith all of my accounting needs. Whenever I have a question or need assistance, someone is always willing and available to assist right away. I like that they are open until six pm on Friday, and they have late hours as well on Saturdays.

Came to open my nephews first savings account and was helped by Valerie. Was treated completely…read morevery professionally and kindly.

Valerie was very kind and professional when assisting me in opening my son's first savings account…read more I will definitely recommend others to open an account with LA Financial.

This Bank of America was nice and big. All the staff were helpful and moved the line quickly, even…read morethough they had only 2 tellers--plenty of parking around the Bank.

This location refuses to answer the phone. I just had a super quick, simple question about my…read moreaccount, but instead of just asking on a phone-call, I guess I'll have to go in and wait in line for who knows how long just to ask someone..

Citi not friendly with customer and don't care if u wait a long time don't recommend this bank to…read moreanyone

They just reopened this Citibank. I went in to open an account and I signed in to be seen. I waited…read more40 minutes and no employee even acknowledged me waiting or asked they will be with me soon. I got up and asked one of the employees if there was anyone else helping. He said not at the moment and said he is booked all day. Which doesn't make sense to have a sign in sheet if no one will be attending walk in's. I understand they get busy but customer service goes a long way. I had 2 employees walk back and forth and not even bother to look at us or notify us on how long was the wait. Also the way the employer told us he was busy is not a proper way to treat a customer. He seemed bothered because we asked and didn't even offer to get someone to assist us. Never again will I bother to come to this bank.

Called ahead of time to see if this location was open due to the pandemic as all banks are not…read moreopen. They were open for banking. There customer service here is beyond excellent!!!! Plenty parking , all safety protocols are in place. Only down fall is if there is a line there is no shelter in case weather changes.

DONT GO TO THIS WELLS!!! The workers made me feel super unwelcome, I went in about 2 weeks to…read moredeposit a check and they said they couldn't help me, they said " Go to Bank of America " I was pissed off why lie, Not to mention I've had an account with wells since 2012!!! so I end up going to the wells in Cerritos by the mall and they helped me out rite away no questions!! TERRIBLE SERVICE HERE !!!!

Everyone is so nice and Friendly. I like that. They're open on Saturdays and never a long line.read more

Excellent service with everyone In the credit union all…read moredoing a great job taking care of each Member.

Always so many people in line. When I got here there was 8 customers. Two tellers. They really…read moredon't want us to bother them any more

0 stars. Whoever "JC" is , was an unpleasant human to interact with. The young lady he was training…read moreI'm assuming was kind, she smiled super pleasant. The individual who identified as JC stated extra unhelpful information all because I stated I didn't have a bank account with Bank of America. He stated "respectfully" at the beginning of his response with the ugliest face expression rather than "I apologize maybe give an extra thought to opening account with us unfortunately we are unable to cash your check due to exceeding our limit" rather than go to your own bank if you have a bank at all and etc.