Just opened a bank account here at credit union in whittier. Had the best experience with Dayanara,…read moreshe was amazing. I felt very comfortable and she was very trustworthy. I would highly recommend coming to this branch and seeing Dayanara for an amazing experience.

I have been a credit union member for years , these past few months the credit union seems to…read moreexperience a lot of technical issues. This weekend bill pay and Zelle was down , this morning their app is down again. It's disappointing because I use these apps to pay bills and other services. I'm thinking of researching other banks with less hassle.

There was not enough tellers to help out customers. Seemed like people in line had already been…read morewaiting for a while and no help was sent to relieve the line on the contrary they were sending people on breaks. Wait was long to be helped. They should know it's the first of the month and have plenty of tellers to help with the amount of people coming in to do transactions.

My husband - Jeffrey P. and I visited this Chase Bank location today. The instant we walked in,…read moreI sensed that customer service was one of their priorities. Mind you, I have an account with WF Bank so I was pleased with the response we received at another financial institution. S. Isaac P. and Karsyn S. were professional, knowledgeable and detailed orientated in regards to our requests. Isaac went the extra step to try and problem solve a difficult task that was required for the documents at hand. Also, they both gave us the opportunity to voice our concerns rather than being another Chase account holder(s). Overall, the banking experience was pleasant and productive. Thank you !! #Disclaimer - this is our personal experience and opinions.

We came in on Halloween and at first I thought I had finally lost my mind lol. All the employees…read morewent all out and dressed as pilots. Made the entire place look like an airport. So cool! We were also helped by Ronnie. He as patient, kind and beyond helpful. Long story short- He helped add me onto my husbands account and noticed that there was a returned check from the SchoolsFirst from my work with my name on it. I hadn't been added to my husbands account yet so out of caution the bank returned my direct deposit to my work. Before I had the change to ask about it at all-he noticed and jumped into action to help. I just assumed there was nothing that could be done about it so I hadn't mentioned anything... he fixed the issue without being asked and helped me tremendously. That to me is above and beyond. He didn't have to, but he did. Highly suggest this branch. Thanks so much!

I am glad I am a member here at this credit union. They are so helpful…read morewith all of my accounting needs. Whenever I have a question or need assistance, someone is always willing and available to assist right away. I like that they are open until six pm on Friday, and they have late hours as well on Saturdays.

Came to open my nephews first savings account and was helped by Valerie. Was treated completely…read morevery professionally and kindly.

Valerie was very kind and professional when assisting me in opening my son's first savings account…read more I will definitely recommend others to open an account with LA Financial.

Jennifer is great really helpful and gets things done. Sometimes I know it could get a little slow…read morebut it's because they put attention to Customer people go there asking a lot of questions and they take their time and answering them so thank you for that.

This Bank of America was nice and big. All the staff were helpful and moved the line quickly, even…read morethough they had only 2 tellers--plenty of parking around the Bank.

Citi not friendly with customer and don't care if u wait a long time don't recommend this bank to…read moreanyone

They just reopened this Citibank. I went in to open an account and I signed in to be seen. I waited…read more40 minutes and no employee even acknowledged me waiting or asked they will be with me soon. I got up and asked one of the employees if there was anyone else helping. He said not at the moment and said he is booked all day. Which doesn't make sense to have a sign in sheet if no one will be attending walk in's. I understand they get busy but customer service goes a long way. I had 2 employees walk back and forth and not even bother to look at us or notify us on how long was the wait. Also the way the employer told us he was busy is not a proper way to treat a customer. He seemed bothered because we asked and didn't even offer to get someone to assist us. Never again will I bother to come to this bank.

Called ahead of time to see if this location was open due to the pandemic as all banks are not…read moreopen. They were open for banking. There customer service here is beyond excellent!!!! Plenty parking , all safety protocols are in place. Only down fall is if there is a line there is no shelter in case weather changes.

I had a very disappointing experience at this Wells Fargo branch today. I came in to get statements…read moreand information for my closed business accounts. Instead of trying to help, the banker I spoke with was dismissive, had an attitude, and told me to come back another day simply because I didn't know the exact date I opened my account--which is exactly why I came to the branch for assistance. What made it more frustrating was that another employee, Astrid, was able to help me almost immediately. She scheduled an appointment, gave me my account numbers, and provided the branch manager's contact information. That showed my request could have been handled from the beginning. I want to thank Astrid for being professional and helpful. Unfortunately, my interaction with the other banker left me feeling dismissed and unwelcome. I hope Wells Fargo addresses how customers are treated because no one should feel like they're being brushed off when they're simply asking for help.

I was here at this location today when a member was told to leave the credit union. I'm going to…read moresay I'm glad this member was told to leave as he was incredibly rude to the teller assisting him. I heard this member tell the teller "to eat sh*t". I was shocked to hear such language used when conducting business. Parents need to do a better job raising their children to be better members of society. All the staff is very helpful and go above and beyond to help their members. As well as maintain a safe space. Good job so cal credit union staff. I hope that member sees this review

Everything it's just that runs easy. I haven't had any complaints. No problems with customer…read moreservice. The ATM is kind of weird. I prefer to go in because the ATM always gives me problems other than that nice and cool clean and welcoming.

Always so many people in line. When I got here there was 8 customers. Two tellers. They really…read moredon't want us to bother them any more

Took forever for my appointment to be over. I went in for a simple account switch and it took over…read more2 hours (not including the waiting we did before we even got into the appointment) the assistant manager was little to no help, on the other hand the main manager was very kind and helpful.