Juliana was super helpful made the process of getting a new a count super easy, In addition getting…read moreher help with app set up and direct deposit made it easier for me in the future

We had an outstanding experience at OC Credit Union thanks to Nohemi Moya and her manager. She was…read moreincredibly friendly, professional, and genuinely committed to helping us, and made the entire process easy and stress-free. Her manager was equally supportive, making it clear that excellent customer service is a priority at this branch.

Mario Castillo was extremely helpful and very kind to us, the process was fast and smooth I highly…read morerecommend him for any car purchases. Definitely recommend this dealership. I'm one happy customer :) !!!! Thank you Mario!!!

The online price looked competitive, but the sales process was incredibly misleading. I…read morespecifically asked whether there were any dealer add-ons or hidden fees and was told "no." Then I learned the vehicle already had thousands of dollars in "optional" accessories installed (GPS, ceramic coating, door edge guards, etc.) that I would have to pay for. When I pointed out that they're no longer optional if they're already installed on the car, the salesperson wouldn't answer directly. That's not what "optional" means. I also asked for their best price over the phone. Instead of giving it to me, I was told they could "probably negotiate" if I came into the dealership. It's a classic bait-and-switch sales tactic designed to get customers in the door before discussing the real price. If a car is advertised for $29,000, then the dealership should be upfront about the actual selling price instead of advertising one number and requiring thousands in pre-installed "optional" add-ons. Transparency goes a long way, and unfortunately, I didn't find it here.

John sold me a Jaguar 2011 xj. In bad condition. I fix some off the problem on the cart. He bay…read moreback the card and I have to pay him to take the card back. No he has the car for sale again. If you happen to bay a Jaguar XJ 2011. Be shure to check for steering rack. Need new one. Picture the work order is more then $7000. Don't Buy cars. From AutoWorld Alamo.

An experience we would have ever expected. Words can't even describe how they made us feel. We felt…read morelike family. Never did we even feel we were being sold. Zero pressure and amazing service. On top of the incredible service and oh yeah we even found the truck we had been searching so long for. Thank you Guys at Auto World we will recommend everyone we know to you.

Joanna was very helpful with this purchase. Would recommend…read moreher to others Lots of funny jokes

I had an amazing experience at the dealership, and I have to give a huge shoutout to Fernando…read moreSilva! From the moment I called in, Fernando made time for me and was incredibly professional, helpful, and attentive to exactly what I was looking for. He helped me find the exact car I wanted, worked with me to get a great amount of savings, and walked me through the financing process so I felt comfortable with everything. He also made sure my car was fully ready and turned the whole experience into something genuinely special. When I came to pick it up, he had the huge red ribbon ready, took photos for me, and made the moment feel like a celebration. Even after the purchase, Fernando took the time to teach me how to use the car and all of its technology. The test drive was amazing, and he made sure I understood all the features instead of just sending me on my way. 10/10 experience. If you're looking for a new car, go see Fernando Silva. He'll take care of you, listen to what you want, and help you level up!

I am a used car dealer in Ventura county for past 16 years and been working with Lobel financial…read morefor all these years in GLENDALE branch . All the staff in this branch are a group of people who know what they are doing and from branch manager ZINNEN  to every one in the office and Priscilla Arango also one of the sharp and smart and kind  person in this branch, every one will do anything to get the job done and dealer get paid in time .   I want to thanks every one in this office  Hazel Ramon  Marco, Alex ,ANGELA  who are there for me when i need them to help to get the job done and get paid on time . Auto master group dealership and all staff will thanks you guys for all your help  perfection and professional job you do in this office . AUTOMASTER GROUP  IN VENTURA .

This is the absolute worst company to deal with. Besides the fact no one speaks proper English or…read moreunderstands proper English. They do NOT have any customer service or account agents that you can deal with. They sent me a letter to verify my car insurance. I followed all the instructions, and they denied my documentation but did not call me or tell me why. I have called many many times and had to go back and forth and do the same things. The only time they returned my call was when I did not make my car payment which is wild. I have tried over and over and over. This is the absolute worst company I have ever worked with!!! The website is a dinosaur that only accepts payments, doesnt allow document uploads, no agent is assigned that you can reach. When you have to verify anything you arent allowed to talk to that department. The worst year plus EVER. FINANCE WITH ANYONE ELSE!

I went in last Wednesday to do an address change from a house we experienced DV in, and I…read moreemphasized repeatedly how important it would be for my replacement credit card for my business to NOT be sent there. I didn't receive it by Friday despite paying overnight. Only to hear the following Monday that they sent it to the old address and didn't even overnight it. I am floating cash out of pocket for my business operations while I wait for this replacement card. It has been one week later, and I am STILL waiting. Despite being put on hold for a total of 2+ hours at this point, I'm still waiting for a callback for a solution. Nobody seems to wish to own this failure, but it's costing me time and money. I am hoping they find this message

Insanely slow service. I am waiting a hour and 7 minutes and…read morecounting to be seen, for them to deposit a check. Get a different bank or pray you don't have to wait for someone who knows something! No sense of urgency. Before the holidays you would think, maybe I should have more than 2 people working. Mind you I am the only one waiting to see a non teller. 5 years of loyalty.... Smh After me, the lobby is now full waiting for non useless tellers...... If I waited over an hour, I feel bad for the others........ No compassion or consideration that people don't sit around all day, let's spend the day at the bank.....

I'm 63 years young, been a car nut since childhood, consider myself an expert on relentlessly…read moreresearching and buying good deals on used cars. Probably have done so 30 times or more over 40+ years. I see a few, very few negative reviews on here. Yes, Sammy is is very direct and blunt, but is a good guy. Cars are worth what he offers them to you for. Good cars from the not so nice but very low cost basic transportation cars in his back lot to the nicer ones out front. Was looking for an inexpensive commute car. Always bought from private parties, never took small lots serious but probably found one of the best buys ever at Sammy's. One owner, clean Carfax woman driven (name of owner was in the original manual package), always garaged 2004 Infinity I35...with 23,700 miles. That is 1,370 miles a year. Flawless interior and just a few minor flaws outside. Literally looks like a new car and drives like one. At a time when the used car market is way over price this was like a new car for $8,900. Love it, people ooh and awe over it. Jason and Mike, his two helpers, are not typical salespeople, good guys as well. Check them out, may be well worth your time.

Bought my car here a few years back. It was a quick sell and they were super nice and friendly. I…read morestill own that car right now and still runs great. Just thought I leave a good review for them.

Excellent service and very professional staff (Tabassum was very helpful and professional; very…read morenice working with you).

We worked with the representative and her name was sarwat. She was super responsive and very…read morepatient with us she helped us across all of our needs and made sure that our home is closed correctly and in a given amount of time. We would super recommend her as a person or an agent to anybody who's new to this process of buying a home and would like to do Islamic financing. She is very knowledgeable and very patient with folks who are new to this business and are anxious about buying a new home. She made our process very easy and we hope that she succeed in her future endeavors.

Yohan was super helpful especially as a Canadian trying to lease a car in the US. Extremely…read moreattentive and made the process easy.

Got exactly what I needed in amazing timing. Saved me hours of ruining someone's day at the…read moredealership lol Ask for Broneel 10/10 would buy again