Very nice business with honest upfront individuals. Brian and Angela are definitely some of the nicest people that I know and they don't overcharge or make up issues like some other business around the area. read more

The people at BnM are great they are fantastic at their job and are beautiful people very caring and very reasonable i want to thank them very much for a job well done. :) read more

I take all my vehicles to Brian at b&m he does excellent exhaust work. And he stands behind all his work. If he fixes something and the issue isn't resolved bring it back in and he will make sure it gets fixed. I have nothing to say but good things about his shop, and he's usually cheaper than anyone else around here. read more

They were friendly and professional, did not charge me for the diagnostic because they haven't used the computer, that was honest and fair of them, thanks again! read more

Been a great experience getting our cars repaired for the last several years. They have repaired all of the cars we brought in with variety of service needed from electrical to mechanical issues. If it something they can't repair, such as an alignment, they tell us who to go to. Those referrals have also worked out great. Great value for a reasonable price as well. read more

Brian McKinney has never done a restoration job before. He quoted me $2,500 and kept changing price, finally two weeks ago we settled a price and I came into make a final payment after he called me in to pick up car because he was done. When I came in, he car was not done. They threw away my hood and lost parts to my hood that are incomplete. The paint isn't right color on the hood and side mirrors. I have a stencil for the hood and it is painted wrong on the hood. And my graphics were never put on. With all this Brian said that I now have to pay $1,200 dollars more because he has more in it. We had an agreement and he changed it. I called him a liar and he said "yes I am, but what are you gonna do about it, pay it in 30 days or the car is mine". I argued with Brian and he told me to get off his property I said it was unfair. It all ended with Brian hitting me with his car and driving off!!! He currently has criminal charges against him and soon a lawsuit. Do not do business with this man!!!!! read more

Bnm Auto Repair - This is 20 seconds before he hit me with his car - Auto Repair Near Me - Martinsburg, West Virginia

They installed two catalytic converters on my 2001 dodge dakota for less than I was quoted for one at another shop. Very professional and great service. I just found my garage for future repair. Just had a new 02 sensor installed also. Great price. read more

Friendliness all over around! Prices are perfect and all staff members are trustful, efficient work with high quality. Highly recommended to everyone. read more

I called for an estimate on removing an broken o2 sensor i couldnt remove myself and to have a hanger installed for my old one had rusted out and left a hole,understandably said they couldn't give a price without seeing the vehicle. i also was ask if i had the new sensor and i said that i did and id be able to install myself just needed old one removed . Made an appointment and dropped my vehicle off the night b4 my appointment and ask that i be contacted with the estimate. Calling back the evening of my appointment for i hadnt heard from them, they informed me my car was finished and ready for pick up. So i ask how much i owed and what was done and he informed me that they fixed the leak and replaced my upstream o2... (my good sensor)... and simpley welded my other sensor hole closed due to the fact that i have performance exhaust and dont have a converter. So telling them i wanted the down stream sensor removed not the otherone he informed me that my check engine light was on for the first sensor heater. Engine light was really on because or the other sensor heater i unplugged and needed removed. So ok how much do i owe... almost 400 bucks due to the high cost of the sensor which is fine if i needed the sensor but now im looking at a check engine light and have no place to install my sensor to cut the light back off. The work preformed was very professional and all the exhaust work ive had done in the past was great with no problems and excellent service. However i was treated rudely and kinda snapped at when i told him i knew what the codes were in my car and he was wrong about the sensor they replaced. So now im making another appointment at another shop to have an o2 bong welded in so i can install my missing sensor. read more

Getting what you've paid for should not be an unrealistic expectation, particularly when the business owner not only represents themselves as a professional but also as a committed Christian. My experience with B&M Auto Repair has been frustrating and unprofessional. The first impression was extraordinary. Mr. Brian McKinney, owner of B&M Auto Repair, represented himself and his business with directness and integrity. Rarely do you encounter business' that proudly proclaim to love and serve God. Boldly proclaiming to honor God with his life, business, and service to others was refreshing and inspiring. However, very shortly after services were rendered, it became very clear that the initial impression was a great misrepresentation. After a long drawn out process it has been determined that B&M Auto Repairs misrepresented nearly every aspect of service that he was paid for. B&M lied about the service that was rendered, the purchase, the place which the purchase was made, and about the warranty that was provided. After repeated returned visits, for services that were supposed to be under the warranty, we were charged. I would have been charged more frequently if I hadn't objected each time he suggested a fee for the returned visits. We consistently received contradicting information, from pricing, to the parts required to complete the repair, to identifying and correcting the repair. After paying a significant amount of money that included a warranty in case of any unforeseen issues, it was appalling to be charged for the additional services that were supposed to be covered in the warranty, Thinking it couldn't possibly get worse, to find that we didn't even get the parts that we paid for to start with was absurd and completely unacceptable! In today's time and society it is sad to realize that this type of business practice is not unheard of. However, the fact that someone goes to such extreme to proclaim the love and service unto God, yet provides such deceptive, dishonest, and unethical business conduct is repulsive. It is scenarios just like this that make it so difficult for unbelievers to have faith. Misrepresenting your business has a momentary impact, however misrepresenting God, has a much greater effect that can have eternal consequences. read more