Honestly the best service I can say we ever had at ANY eye place. The doctor, I am sorry I forgot…read morehis name, made a special trip from Slippery Rock, PA to get us contacts during the Convid19 problems. This is CUSTOMER SERVICE at its best. ...Also dealt with Megan when we got glasses and she is excellant at her job. Great person!

From the owner: As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens…read morelab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Steven's is an excellent company, focused on customer service. They were a referral from a…read moresatisfied customer. Doc took a lot of time to explain all the choices in lenses and how they would help my vision. I'm a photographer and understand optics. It was great to find an optician who spoke on the same level, rather than just saying, this is what you need. Good things cost money. Doc did not offer to sell me cheap junk. The prescription was right the first time, and improved my quality of life. The office staff helped me with my insurance, and made calls oin my behalf. Thank you guys, for helping me finally get a pair of glasses that actually work!

If I could give 0 stars I definitely would. I had an exam done at this facility only because my…read morenormal eye doctor was closed due to covid. Upon my arrival I waited over an hour past my appointment time to get in to have my exam. Upon checking out I was given (2) Pair of trial contacts and asked for $120. I owed $120 for the exam, contact & prescription exam & lenses that were trials. Mind you THIS WAS ON TOP OF THEM CHARGING MY INSURANCE ALL OF MY ALLOWANCE FOR THE YEAR! So I Paid $120 Dollars and then they claimed every bit of my yearly allowance for 2 trial pair of contacts. Upon leaving their facility I could immediately tell my prescription wasn't right as everything was blurry. I then used those 2 pair of trial lenses to make it to my normal eye doctor once he opened back up. Upon going to my normal eye dr to have an exam I paid the $85 dollars for the exam & prescription and told the cashier I should have an allowance towards lenses being that I only received trial lenses. She then told me that I have no allowance for anything until 1/1/2021! I contacted Stevens optical and to my complete surprise I was treated like a complete idiot! The moment I began speaking with the Gentleman there he was immediately on Defense mode & wanting to argue. His tone was as if he was annoyed & put out of his way to deal with my concern. He began telling me the charges that are seperate for the contact exam & eyeglass exam. I then told him "The prescription is the same how is there a difference in that". Once I said that his response was "WELL IF YOU CANT COMPREHEND THE DIFFERENCE BETWEEN A CONTACT LENSE EXAM & EYEGLASS EXAM I AM NOT SURE HOW WE ARE GOING TO BE ABLE TO CONTINUE THIS CONVERSATION". I said "Oh thats nice Insulting my intelligence, I will just contact the BBB". He THEN HUNG UP ON ME! After a few minutes he called me back on my work phone & got my boss WHO HAS DEALT WITH THEIR COMPANY & GOT SCREWED AS WELL! My Boss told him I am not available to talk as I was with a customer & Hung up on him. I wouldnt recommend this place to absolutely anyone! If you are looking to get taken advantage of & spoke to like an idiot ... This Is your Place!

Office is terrible , they don't listen I told them I was not in there for an eye exam I had a…read moremedical issue because I don't have insurance they charged me for an eye exam and after 2 years are still sending me a bill . I told them three or four times I was not there for an eye exam and the old man gave me one anyway and charged me

She doesn't care about her patients after surgery. When you have a problem after surgery she never…read morecall back. Next day after surgery she went on vacation.So had to see another doctor.

Heather was an amazing sales staff/ assistant manager; took the time to find the best insurance…read moreoptions for us, and made us laugh so hard -- even while we were spending money --that is rare and unique skills and talent! Thank you for such a positive experience!

I was referred to this location by a LensCrafters nearer to my home that was not able to…read moreaccommodate my urgent and very specific eyeglass repair. Amber and Megan did a phenomenal job handling my problem on the phone and in person, from locating my account info and hunting down the correct frame, to making the actual repair and getting the adjustments just right. I am so impressed with both their kindness and competence that I am strongly considering driving the (significant) extra distance to have my future glasses made here as well. They certainly went the distance for me today! Thank you both!!

Very laid back, but professional demeanor. He makes getting an eye exam very easy. It is fast and…read moreaccurate.

I recently made an appointment with Eye Catchers Optical in hopes of improving my vision with…read morecontacts. I had a phenomenal experience from the moment I entered the building for my appointment. I felt prioritized and taken care of by each staff member and Doctor I spent time with. Thank you especially to Bria, Terri, & Jasmine for the communication, kindness, and help. I will be using Eye Catchers Optical for all of my vision concerns from now on.

I will never forget such a wonderful experience filled with laughter and compassion from a family…read morethat truly lives their passion. Their team truly is a vision redefying family care. There's no better place they get to call a second home walking in their zen decor. Exit with caution when they dilate your eyes-your sense of direction will confuse the waiting room for walking outside.

I was so excited to get a new pair of sunglasses. So I hit the Sunglass Hut@ Southern Park Mall up…read more They had the best selection in the area! I ended up getting a pair of Gucci, and Versace glasses and I love them!!! You have to hit this up!!

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Youngstown Sunglass Hut at 7401 Market St to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

Customer service. My appt was 5:30. The office closes at 7:00. At 6:55 I told them that I was…read moreleaving. Was never seen for my appt. Was never approached about any delays. Unacceptable and will not return. Selection of eyewear wasn't great too.

Shame on me for giving Americas Best 3 chances. Every pair of glasses I've gotten have lasted maybe…read more4 months before the "scratch resistant" lenses looked like I cleaned them with sandpaper. I always used the proper methods of cleaning and they all were useless after 4-5 months. The old saying is true, "you get what you pay for". Spend the extra $200 and go to a locally owned reputable place that provides better quality.