I have been a patient for over 40 years with this wonderful group of professionals. I would never…read moretrust anyone with my eyesight but Eye Care Associates! From regular exams to laser corrective surgery, they are my go to group who take wonderful care of my eyes!

I had been prepared by friends whom.are also patients that intake process would be less than…read morecordial and i did witness that with others but not with Melissa. Polite, helpful and friendly. Ty. I was a little dismayed that although my appointment was at 1:45 i was not seen til about an hour later and finished about 4:00. Dr. Lawrence was very thorough, personable and informative.

Dr Lawrence is good! He is very cordial and listens. The rest of the staff, NOT SO MUCH, Especially…read moreMARY! I've been going to Roholt for about 2 years. Everytime I or my wife goes in we get to witness the laziness and ineptness of the receptionist! Her name is MARY. MARY is rude, condescending, lazy and inept! 2 months ago my wife had a major eye incident. The Dr. was worried enough that he sent my wife out for blood work and an MRI. MARY gave us a phone number to call and schedule the MRI. Everybody knows that patients DON'T schedule their own MRI.. I made comment and MARY said we had to call around and schedule ourselves! (WRONG MARY, you need to make this appointment AFTER you get authorization from the insurance)!! Another time I was given a medication prescription for my eyes. Dr. Lawrence sent it in to the pharmacy, I went to pick it up and was told my insurance won't cover it. The pharmacy told me they contacted my Drs office and spoke with (who else) MARY! They said they advised MARY that the medication wasn't covered. The Pharmacist told me the Dr would resubmit a different medication or get authorization from the insurance. 2 weeks later the pharmacy states they haven't heard back from my Dr. I make an appointment and go see Dr Lawrence. Dr Lawrence is COMPLETELY unaware of the issue because MARY never told anyone. WHY? She didn't know what to do! Never mind the fact that a Dr said I require a medication or procedure, MARY takes it upon herself to decide if it's neccessary and whom should be notified or who should make calls to insurance companies or testing facilities.. Today, I had a 0845 appointment. I arrive at 0833. NO ONE is at the desk. I take my appointment card and lay it on the desk then sit down. 5 minutes later MARY walks out, looks at me, picks up the card and she sits down. A patient comes out and checks out with MARY. Another patient then walked in the door. It's now 0853. That patient goes and sits down and is then called back at 0857 while I still sit and wait. 0901 comes and I get up and leave. (Apparently MARY allows patients that come in AFTER you to be seen first) I then call the main office in Canton and speak with Diane. I advise how dissatisfied I am with MARY. I also explain all the rude, ignorant and inept things which MARY does or has done. I tell Diane that myself and my wife will no longer be patients at Roholt because of MARY! Get rid of MARY and we'll stay! I inform Diane how sad it is that we like our Dr but can't see him because of a lazy inept person at the counter! Diane appologize but states that she finds it hard to beleive MARY would ever do any of the things I described. Guess what Diane, ALL FACTUAL!!! I advise Diane I am doing a YELP review and an ANGIES LIST review and I ASSURE her they will be bad reviews centering around the lazy and inept MARY. I tell Diane and I promise that I will be sure to tell EVERYONE I see to NOT go to Roholt until MARY is gone.. One ignorant person can ruin a business and make you lose customers and patients!! MARY is that ignorant person at Roholt Vision in Canfield Ohio...

Excellent. Had the honor of having Dr. Roholt himself treat me. Mary in the office is wonderful!…read more Not sure why the negative review by Ernest on here. I have NOTHING but praise for Mary, Dr. Roholt, Dr. Kubis, and when he was working at Roholt Dr. Lawrence. Also - I had a minor emergency and Mary made sure I got right in to see Dr. Kubis. I was amazed at the quickness with which I was seen. Please take any negative review with a "grain of salt." I come from a medical family and currently have a physician in my family; I've also worked in a physician's office while in graduate school. I know a thing or two about good practices. Roholt Vision Institute is EXCELLENT. If I could give TEN stars I would. I thoroughly research my doctors before booking an appointment; I don't just pick a name off Google. Roholt is one of the best in Ohio.

I've been going here past 3 years. I always have a great experience the staff is very nice. Would…read morerecommend to anyone.

My eye insurance allows an exam and glasses every two years. In the meantime I wanted to order…read moreglasses myself on the internet. When I called for my prescription information they wouldn't give it to me over the phone. After picking it up they left out one number (PD number). When I called asking for it they wanted $5 dollars. Ridiculous!!! I realize they don't want to lose business but this really did the opposite for them.. They really did lose my business. They won't be seeing me when I'm due for another exam and glasses.

I love Lee Eye Center and Dr. Ward is the best. she takes her time with you and has the best…read moredemeanor. She is wonderful all around and really cares about her patients and their vision needs. A helpful tip would to call and make sure they accept your insurance first. Thanks to Dr. Ward for helping me transition to a bi-focal and to see more clearly and get less headaches.

Ruined my eye during cataract surgery ! Put in eye drops for 5 mo with NO improvement …read more Office staff was very nice .

I literally cant say enough nice things about Dr Joseph and his staff. I was a patient of Dr…read moreJoseph's when he was in Hermitage but had not been to see him since 2019 (because of the world ending) I called on Monday and needed an appt as soon as possible. I explained my situation and the receptionist said "Can you come in tomorrow at 8?" I was floored. Everyone in the office was so nice and went out of their way to accommodate me. I was a fan of Dr Joseph before but his front end staff has made me a patient for life. Couldn't ask for a nicer group, if you are looking for an eye doctor this is the place to be. And the office is clean, welcoming and beautiful as well

I haven't been to get my eyes checked in a long time..I feel bad that they were busy,.. but love,…read morelove how much they spend with each customer!.. I had an awesome experience! When I pick up my glasses, there was a customer already there, they were helping him.. another person came in. She did not have patience ( shame on her)! She could clearly see one person ( Steve) I think that's his name.... He did an awesome job , I had to wait, but did not care.. he is so thorough.. which is great!!. I will definitely go there again!..

Hello.Stopped at Steven's Optical this morning as my wife's glasses broke over the weekend. The arm…read morebroke off the frame. We were outside the warranty, however, Steven was able to find a frame, on site, at an extremely reasonable price, that he could put my wife's lenses' in! Within 15 minutes of entering the building, he had a solution to the broken glasses, repaired them, and we were on our way!! His level of service, and willingness to go the extra mile to solve this issue, is VERY much appreciated. We are very proud to have a local business in our community that serves our area so well. Thank you for your help with this. Dan Jones

Very good eye doctor, kind and staff helpful. Always willing to help with any issues with eye…read moreglasses.

I was seeking a new optometrist, and this office was recommended by some friends. I stopped in to…read moreget some information and inquire about scheduling an appointment. After my brief encounter with the staff member working the front desk, I decided to go elsewhere. My "good morning," followed by a simple inquiry, was met with rude, unfriendly, and argumentative responses. Perhaps the individual was having a bad day and this was an anomaly. If not, good luck.