So chill! Three hours of great care for me by them!…read moreI've never been so pampered for nails, ever!

I'm new to Boston & needed to find a new salon. I came here bc the reviews were good. I paid $95…read morefor an acrylic fill in on may 8, 2026 & today is may 10, 2026 and a nail already broke clean off my finger. Please save your $ and go somewhere else. They also up-charge $20 for french tip & when I asked for "deep french" they were trying to charge me even more for it. My 1st and last time ever going here. The previous set I had was from my regular pace out of state & was 5 weeks old & only 1 nail broke the day before I came to this salon. I come here, spend almost double & a nail breaks within 48 hours. Also my friend got a gel manicure at the same time & the next day, her polish chipped too & she paid $45.

Excellent painless Brazilians!…read more Extremely calm and comfortable as always, of course. The only worry is that it's on the third floor of the building, which has no elevator access. I have a mobility disability, so this is a heads-up to plan extra time to get upstairs for your appointment if you're a bit slower than average.

Total Skin Care gives the best facial I have ever had! It is the most fantastic gift that I give…read moremyself once a month with Neira. It is so very relaxing and my skin has improved so much over the last three years. The salon is immaculate, and Neira is always very attentive to my facial with good suggestions of products for care at home. Try out her facial and you will forever go back for more. Priscilla S

I absolutely love SkinMD on Newbury! I have had incredible results with the IPL laser treatments,…read morepeels, LHR and filler. I love all of the girls there and always feel so comfortable and welcome. Jordan, Michele, Jenda, Shannon, Emma and Jillian are always so lovely to see and chat with and the work they do is amazing! Also a shout out to Nadia who absolutely does the best filler in Boston!

I am extremely disappointed with my experience at SkinMD. I took out CareCredit for Emsculpt Neo…read moretreatments and saw absolutely no results. Despite the claims on the made during the consultation and the before-and-after photos that were shown to me, the treatment did not deliver any measurable change to my body. What frustrates me most is that I do not feel I was given realistic expectations about the possibility of seeing no improvement. Had I been told that results vary significantly and that some patients may not notice any meaningful change, I would have made a different decision before taking on this expense. Additionally, when I told them I was unhappy with the services provided and ask for a refund or compensated services, they refused and instead tried to get me to pay for more treatments! This was a major financial commitment for me and all for a treatment that provided NO benefit. I would not recommend this place to anyone because they will not be honest with you about the results you will see. Do not waste your money- seek providers who are transparent about both the potential benefits and limitations of the treatment.

I would make an appointment prior to coming in. I waited over two hours and wasn't very happy with…read morethe outcome of my nails. I wish I definitely said something but didn't want to offend the nail artist and had already spent so much time waiting anyways. At least I tried the spot out and know now not come back. Definitely not worth the $60 for short nails that were crooked. Left with a bunch of cuts on my fingers

so my friends went in there for an 1130 appt the stylist didn't show up till 1245.She took another…read moreclient while helping my friend. charged her 180 for sitting there for 5 hours. stylist was rude asf I don't recommend this place at all.My friend hair looks like it was botched and looked a disaster and looked like the stylist rushed her hair.

I've been going to Lola for a few years now and it never disappoints! Staff are always friendly and…read moreprofessional. I've been a client of Christine's and she is the best!

I waited 6 months to post this at I'm still upset. I had long hair and I requested a specific…read morelength and it was cut 4 inches shorter. I asked for layers and was given a blunt cut. With my hair still wet I was told I was "all set." When asked if she cold blow dry it I was told she was behind and someone else was waiting.

Found Kelly on a whim while visiting in Newton and what a wonderful experience it was. I had the…read morebest facial I ever had. She took the time to assess my skin and chose the correct facial for me. I can't wait to go bank again.

Highly recommend. Kelly was an absolute sweetheart and so knowledgeable in skincare treatments and…read moreproducts. She had my skin clean and glowing. I can't say enough about how amazing she is. 10 out of 10

Still have great things to say about the European Wax Center on Cambridge St. The staff is super…read morefriendly, and the location is convenient. The services are always done well, and they make the experience smooth and comfortable. One thing I really appreciate is how accommodating they are if you need to adjust your appointment last minute--especially helpful when I'm running late thanks to crazy Boston traffic! Definitely my go-to spot!

I have been a loyal customer for years, buying expensive passes because their sales team explicitly…read morepromised that long-term use would lead to thinner hair and less regrowth. That was a lie. After years of consistent payments and appointments, there has been zero difference. Now that I've realized the service doesn't work as advertised and want to stop, they are refusing to refund my remaining prepaid sessions. They took my money based on false marketing claims and are now holding it hostage. This business relies on misleading customers about results and trapping them in contracts. Avoid at all costs.

I'm always a little nervous before getting waxed, but Chiselwa made the whole experience as…read moreenjoyable as a wax can be She was so kind, calming, and easy to talk to, and even coached me through breathing techniques, which honestly made such a difference. I barely felt any pain! She made me feel so comfortable from start to finish. I'd 100% come back just because of her. If you're nervous about waxing, definitely book with Chiselwa--you'll be in the best hands!

Waited for over a half hour for my appointment! Only for them to tell me they didn't know if they…read morecould take me or not because they were so booked. I had this appointment for a few days. Bad service. I had to leave.

Got a spray tan and I'm paler leaving then I was walking in. I spent money on that and they didn't…read morewant to waste their product on their client?

I went to Glow twice last year for facials . Both times was a glorified face wash . My wife made me…read moreanother appointment today -( my son is getting married Saturday ). my appointment was at 11am . I arrived at 10.50am and I finally left at 11.35. The person at the counter was extremely rude when I explained that I had a haircut appointment at 1pm and I just didn't have time to wait any longer ! I didn't miss much -( from my two previous visits) You get what you paid for! Don't bother .

UPDATE: Even after not coming for a really long time, I'm…read morestill treated with incredible respect and kindness. I live in New York and come here anytime I'm in the Boston area. The place is super clean and always feels like a high end business. Lana is the bom.com!!!!! She continues to take care of me as if I was a close friend. There's a reason I keep coming back, even if it's completely out of state. No one will be able to take care of your needs like Lana and the team!!! Love you guys! Keep up the impeccable work! _____________________________________________________ I've been coming here for years whenever I need to do laser on another area or touch up. My skin has never been as smooth as it is now since I did laser hair removal with Lana. I recently came back to touch up on some areas and continue on with my hair removal process. I have extremely thick hair and this place is the only place that helps with making sure my hair doesn't grow back. Lana is amazing!!! She makes you feel comfortable and at ease. She's super friendly and extremely professional. I love that Lana will tell you exactly how it is. She'll always advise and give you recommendations based on what's best for you rather than what's best for the company. She is extremely knowledgeable and smart. She'll always go into details about the procedures and questions you ask clearly knows what she's talking about. I trust her with everything pertaining to this stuff!!

I had an unpleasant experience with this business. They attempted to move the appointment to a time…read morethat was more convenient for them and when I was not available. I told them to cancel and I would reschedule based on my availability. I then 24 hours later receive an email with confirmation with the original time, instead of the cancellation. By that time, I had made alternative plans but because this was 24 hours before the actual appointment a $75 charge was required to cancel. When I arrived, the technician was forceful and slimey with her business dealings. When I told her this was maintenance for previous treatment performed prior to moving to Boston, she proceeded to insult an entire city of people as though they were low class. They verbally quoted one price and wrote a different price in contract. When I corrected them, it was given a rebuttal and then ultimately changed again when I declined the service. This lets me know they make up pricing on the fly and based on who is in front of them. One service I wanted to save for another day, but she insisted on performing the day of consultation (to get the money) even though I did not have time. She then made up another day for me to come back and told the scheduler to schedule me at that time, even though I did not request that time. I think they have unethical practices and I will not be returning. I will fly back to my original dermatologist and aesthetician for better service.