Well stocked. Helpful staff. Great suggestions and options for my boat and boat accessory needs.

Bare shelves. Sadly this store has downhill. All the great associates they once had are long gone.

Poor customer service! Paid for special order and promised to be called when arrived. Never received call and told it was because they were busy doing inventory. Picked up item five days after item arrived at store and only after I called them. Save your money- do not purchase anything from this store. read more

Good prices , GREAT inventory, and well polished customer support. I shop here often for when the pricing on certain items is too rich at west marine down the street. Their parts department is very nice and they are very knowledgeable. The only downfall to this place is many times I've been they seem to be under-staffed and the employees on the floor seem to be pretty overwhelmed. But I can say I will always come back here because they have prices you just can't beat . 10/10 returning customer . read more

the Fort Lauderdale location was great. had exactly what I was looking for. The employees were friendly and extremely knowledgeable and helpful. Richie and Tony were great. They made sure I found what I came into buy. would definitely shop there again ! read more

I ordered a small piece of hose from Boat Owners Warehouse via the internet. It wasn't what was described or pictured on the website and Dan apologized and said that his manager would call to make arrangements. Donna Kitchen, the "manager" of the mail order department blamed the errors on Dan. She was totally disrespectful to him. The subject of her email to me was "ERROR BY DANNI," and in the phone call that followed she said he did things improperly in her absence and that he was old school, and that he should have looked at the picture and what was sent so that he would have known he was making an error. Without a doubt she was the worst customer service representative I have ever encountered in the marine industry. She was rude and difficult to deal with, and she had no understanding of the problems we were encountering. I only used them only because Defender didn't stock the item requested and I am sorry I did. I will never us this company again!! read more

Not as big as West Marine but a rather complete marine supply store with some offerings not available at West Marine and always at decent prices. The service is pleasant, friendly as well as knowledgeable and if there is something they do not have in stock, they are always more than happy to order it for you. read more

Boat Owners Warehouse - Front - Boat Dealers Near Me - Fort Lauderdale, Florida

See all

I purchased a couple of zincs for my boat and rhey did not fit so i took them back and they did not want to change me the zincs The zincs hade the paper stickers on because they said it was discolored so if you are not sure that a part is the right one dont buy from them because they will tell You that you opened the package and they can not put it back on the shelf In the next meeting of my marina with more than 100 Boats i will tell everyone that in some parts you will Save a few bucks but dont risk because they wont Take it back and buy from west marine By the way the zincs were 14 dollars each Pass this message to all your friend boaters read more

A lot can happen to a business in a years time. Wow what a slide downward. Everyone use to be so friendly and helpful not any more. The last couple times I have been in there somebody was arguing with the manager. I personally have had problems with the staff twice and I used to be a regular for years. The return policy is the worst: buckle up for that encounter: they will get the manager "oh boy" Plenty of choices out there in Marine stores BOW on 84 is at the bottom read more

BUYER BEWARE.. Went to the Stewart location to purchase a part I saw on their website on March 27,2022. Even called first to ensure they indeed had it. Went to the store to pick it up and price in store was $55 higher than on their own website. Store representatives said they couldn't do anything and I needed to discuss with a manager. When I called manager, she had the internet division call me back to let me know that the prices have not been updated on their website. They also indicated a disclosure about price differences which did not exist on the website when I purchased this item and will now probably be added. Bottom line, they did not honor their own website pricing. Very poor customer service in my book. read more

Incompetent and uncaring staff, shocking lack of merchandise knowledge. Went to get an impeller for a Mercury 150SW outboard on a Sunday. Had year, make, and model, even serial number. Store clerk has never seen a Mercury outboard serial number and did not know how to use an engine serial number to locate a part, did not know what an impeller was and did not care enough to find another store associate to help. Thank God for West Marine, got an impeller in five minutes and took the clerks advice to get an impeller kit, which includes gaskets. Motor is pissing fine now and I am going fishing. read more

Had to stop to purchase a sealer for the gas tank, was outside with the boat making sure the things purchased were correct before leaving. Since there is no place to park with a trailer we merged on a side of the parking lot without blocking anyone. About 5 minutes of standing outside the manager walked outside with a terrible attitude and used cursed words telling us to leave. Their customer service is absolutely terrible and has been for the last few months we've had to stop there. We will definitely not be back! read more

Surprised about the negative reviews, been going there for years and have always found excellent prices and staff that will go way above and beyond to help. Even brought in several really hard to find parts that the were able to locate and get for me. read more

On hold for parts department for 15 mins and got hung up on. Worse place ever. There holding machine talks about there 3 P's product, price and they're people. Well there people need better training in customer service so they don't hang up on you after waiting for 15 mins. Smh read more

I've been here several times and the staff is always knowledgeable, somewhat helpful, and prices there a reasonable. However, my last trip there left me not wanting to return. I asked for assistance finding motor oil for by boss's boat and the gentleman who "helped" me was a genuine ass. While I'm not expecting the most friendly staff at a boat warehouse, this guy was on another level of rude. Any hesitation I had in answering specific questions about the boat (which isn't mine) was met with a look of impatience and hostility (I was maybe 1 of 3 customers in there at the time). The guy even walked away and answered the phone in the middle of helping me. I tried to find another employee to assist me but no other employees seemed even interested in helping. Finally the guy walked me two steps to where we had been standing before and said "it's one of these"...completely useless tool. Bottom Line: Go down the street to West Marine instead. Prices are the same, much wider selection of products, and the people there are actually decent human beings. read more

Staff is amazing. They helped me find what I needed. I needed axle u bolts which West Marine sells but not the right size and they want $8 to $18 for them. Got them here much less! Also I needed a 1/2 x 3.5 inch SS bolt. WM rapes you and wanted $4.99 for one bolt!! This place $1.60 think it was cheaper then Lowes. Also the u bolts I got were short by mistake, went back and got the right ones. They were a lil more money but they didnt charge me for the mistake! Now thats customer service def will be back!! Thanks BOW. read more

I've been going to BOW for years in Fort Lauderdale. They are friendly and professional. The negative reviews on here do not match what I have encountered and Uncle P review is totally BS. When you personally attack someone shows that that review is totally bogus and hateful. People are humans not robots. All my boater friends love BOW and they love the online store. read more

Great place to go to save money on water sports stuff! If it's something they don't stock they can order for you at wholesale +15%, which saves big bucks if it's something over couple of hundred dollars. Great gift place to buy for a guy... read more

The prices are good, but do not call the main number to check on stock levels, they do not want to be bothered by you. The store staff is 50/50 some are absolutely great, others not so much. read more

Well, I don't know who Jace got, but EVERYONE in the store was very helpful and pleasant! Maybe they "read" his review? Anyway even though I am not a "yachtie", ( I prefer my toys with 4 legs) They had lots of stuff I can/did use in my horse trailer! I was surprised at the prices, thinking "big boats" = big $$$$, but everything I purchased was less then my horse site prices. That in itself was a bonus! I loved going down each aisle (my daughter, not so much though!) looking at the amazing products they carry. I will be sure to re-visit on my next trip down to Ft. Lauderdale- I think I may have "missed" an aisle or two. :) read more