My wife's vehicle was rear ended a few weeks ago. Larry Walker & Sons Body Shop was an option and…read moreafter meeting with their rep, hearing about their services and getting an estimate I decided to go with them. I was very specific with request for a luxury car (that didn't smell like smoke) comparable to our car needing repair for rental but we were greeted with a small RAV4? Sized car. I refused the vehicle and then started looking for a car myself. It takes a few days to line up a luxury rental so work had to be delayed. I called State Farm & told them we needed to find a suitable vehicle and they were accommodating with increasing coverage if necessary. We found a suitable model in Asheboro and Enterprise brought it to the local office but it smelled like freshly smoked marijuana. So no go with that vehicle. I was ambushed when I asked to meet with the owner Brian Owens. He couldn't maintain eye contact when we met so I suspected he was upset. He was totally focused on our '24 Genesis not being a luxury vehicle..saying BMW, AUDI, Mercedes, Lexus were not in the same class. And it was a "Hyundai". Same price ranges and similar performance but somehow not the same class. Insulting. The new owner Brian Owens is insulting and doesn't take responsibility for what his business represents as services provided. His phone script (that he says he wrote) states that they work with your insurance company to set up car rentals to make it easy for customers to use their service. He did not handle the situation professionally. I even asked that we discuss in an office or away from the front desk but he insisted on being loud and confrontational in front of his front desk staff. Not a nice guy. After our encounter I called the front desk and apologized for our discussion that had to happen in front of them. I doubt this is the culture previous owner Larry Walker wants as a legacy and I feel badly for the staff who work in Brian's toxicity.

Customer service is better than the quality of work that you are getting. Wouldn't recommend this…read moreplace to anyone.

I was so upset about my bumper, my husband and I stopped at a couple of body shops before we got to…read moreHarb's body, we pulled in and Greg introduced himself and I explained about my bumper, he said no worries, he told us to have a seat, we went inside it was amazingly clean inside and when Greg returned my car, I was so pleased on how quick and did awesome job. Please dont hesitate go now!!!! Thanks Greg!!

The work they did on my car was fantastic! Looks like nothing ever happened after getting hit by a…read moredeer. However, it happened during the holidays and my finish date kept getting pushed for various reasons. My insurance only paid for one month of rental and this took over two months so it was inconvenient and I kept having to call to follow up. Nice staff though.

Scott and team did a fantastic job with my Tahoe after I hit a deer. They were able to complete the…read morework fast, came in right at the estimate and were cheaper than other places I got quotes. I'd highly recommend using them.

Scott & Randy and their team have worked on at least 4 cars of ours over the years, including my…read moreMom's Lexus. They have always been great. My Mom is hard to please and she was very happy! Our vehicles have always looked great after they were put back together! We wouldn't go anywhere else for our cars to be fixed.

This was the most disappointing service I have ever received; I had high expectations for this shop…read morehowever due to the nature of my issue with a new SAM Unit and they were not unable to resolve the issue after trying to reach the service manager and was never able to speak with him or get a call back my car issues has not been resolved, spent thousands of dollars without a solution.

I honestly had a great experience here, I was told by a friend a long time ago to check them out,…read morejust never really had a lot of time until recently. I go to the Dealership to get my oil changes only, recently when the dealership did my oil change, I let them know my taillight is malfunctioning, I asked them if it was only the bulb, when they came back to me they said they needed to replace the whole taillight for almost $500! That was insane I trusted my gut and went to Eurobahn, I asked them if they could check it out while they were doing the alignment for my car, all it needed was the bulb being replaced, the light is gone. I told my advisor Felix I want everything up front no bs, if it needed to be done I would've done it, but Felix literally saved me hundreds of dollars to not fall for that. From now on I'm getting my services done here. Dealerships are ripping people off. I had a great experience here everyone is kind.

Friendly, quality work, fair price. They even have a towing service that is dependable.read more

Happy to leave a great review for these guys! Had a little rough start due to the warranty company…read morewho wanted them to take short cuts. Glad that Ray's stood their ground, and made sure the job was done right! They did an amazing job on my vehicle, were professional, kind and even left a small thank you gift in the front seat. Even had a part delay, and they still got me out of there faster than the 4 day estimate. Thank you to Jerry and his team for making it all come together!

Outstanding service from beginning to end. David and Carol provided exceptional customer service,…read morekeeping us informed throughout the repair process and making everything as easy as possible. They were punctual, professional, and genuinely kind. They repaired my car's bumper beautifully and even returned the vehicle spotless inside and out. Attention to detail and quality of work truly exceeded my expectations.

I would highly recommend this body shop. David was helpful and made sure everything was taking care…read moreof. One of the best businesses I have ever gotten to know. I would refer this auto body shop to anyone that needs work done. Very professional and made sure I was satisfied with service provided.

I've had my car serviced at many places over the years -- including the dealerships-- and I've…read moreoften walked out feeling pressured into services I didn't plan for. Last year I went in for a simple oil change and ended up with a year-long payment plan for 'required' items. Tires were pushed aside for other things they said were more urgent, and the whole experience felt like a sales pitch, not a service. Oak Hollow has been the complete opposite every single time. I've come here before for inspections, and they've always treated me with respect and clarity. This time, they passed my inspection but also took photos of my tires and explained what would likely come up next year. They printed three tire options without me asking and talked me through each one. What really stood out is that they recommended the lowest price option -- not because it was cheap, but because it made sense for my driving habits and the fact that my car has only reached about 40,000 miles in seven years. They didn't assume anything about me, didn't pressure me, and didn't try to upsell. There's a reason I'm willing to make an appointment and come back the next day, even though other inspection places are closer. Oak Hollow treats people right, and they've earned my loyalty.

Avoid this place like the plague. I have been bringing vehicles here for decades. It used to be…read moregood. The service here is horrendous now. I brought my dad's car in for an inspection a couple of months ago. I was told it needed a new headlamp. No problem. I was then told it would be $400 dollars because they had to remove the whole front end. I declined, took the vehicle home and replaced the head lamp in 7 minutes. I figured I'd give them another shot. I took my aunt's car for an inspection today (I'm actually sitting in the waiting room typing this). I had a 1 o'clock appointment. It's now 2:30 and the car hadn't been brought into the shop yet. I finally went to the desk to cancel the service and magically they were able to take it right back. Why bother having appointments at all if you aren't going to even remotely abide by them? I will be taking all my cars elsewhere from now on. It's a shame whatever happened to this once good business.

I've used these guys several times and the quality has always been very good. They have been great…read morewith my insurance doing small and larger jobs.

Best place for collision repair in Greensboro. The only one that 8 found that is manufacturer…read morecertified. Highly recommend