POOR REPAIRS AND DID NOT FIX THE PROBLEM Heater problems Suburban NT 12S. last October I took it in and they replaced the parts in the picture shown and cost almost $600.00. They told me it would be cheaper to repair than to replace. A new one is $1,500.00. It only blows cold air. took it back and they said there's another part that needs to be replaced. When I questioned the first repair RICHARD kicked me out of his shop not to come back. Blessing in disguise. They stole money from me. I also showed them a part I needed on the back of the toilet. They said they had to take toilet out and it would take 1-1/2 to repair. It just needed a washer coming from the plumbing. I bought a washer for .35 and spend 10 minutes on the repair. BEWARE OF THEIR UNETHICAL BUSINESS PRACTICES. read more

Bob Miller RV - Just the parts not including labor. These parts did not fix the cold air blowing from the heater. - RV Dealers Near Me - Beaumont, California

Our after sales support was a very poor experience. After one outing, we took the trailer back for repair under warranty which was prearranged with the manufacturer. After a 7 hour drive to get there, they spent 10 minutes looking at the unit and said bring back another time and we will repair. We pleaded with them to leave it there so that we didn't have to make another 14 hour round trip just to drop it off. (Their lot is giant and had acres of space) We were very polite and respectful. The service manager was beyond rude and after we escalated to the manufacturer and had them talk to the service manager, he agreed to let us leave it, but was rude about it. We picked the unit up repaired several months later and they charged us to fill both our twin propane tanks which had been filled when we purchased it and we had only used the two burner stove once. Apparently he felt we had to pay for something. The older owners while they seemed nice, didn't seem to have much of an interest in customer service. read more

What a great Business. I called in for some TorkLift Fast Gun tie downs for my truck camper. They didn't have any in stock, but offered to get them to me next day. After further conversation about the tie downs, Bob Miller RV offered a "warehouse pickup" option to me. Super convenient for me, as I was close to the area to pick them up in Will Call. Paid over the phone and when I got to the warehouse, the Tie downs were there waiting on me! Fast, easy and made my day. I'd say, if you ever need something for your rigs, call up this place and see what's up. Thanks again! read more

Bob Miller RV - TorkLift Fast Gun Stainless tie down. - RV Dealers Near Me - Beaumont, California

My wife and I liked that he let us look around to see what fit us best without hassling us like other places. He was very helpful, answered all of our questions, and when we purchased our travel trailer, he had it ready sooner than we expected. Everything looked brand new and worked perfectly. Gave me great advice on operational procedures and maintenance. read more

I Call yesterday and asked if they could fix a leaking Shower Valve, another Leak in my Wet Bay and Install some Latches on my Sliding Mirror Doors so I could Hit the Road the Next Morning. They said bring in tomorrow which I did and they had me out by 2:30. The Parts & Service Manager's are Old School Guys That Do What They Say That They Are Going To Do! They have a Nice Parts Department to Pull the Parts Off the Shelf and Get The Job Done. Prices were Very Reasonable and Especially when they could get it In and Out. Rose will Welcome You as you Enter and Happily Takes Your Payment as You Leave! read more

This business is now closed. I just came home from there (on May 6, 2022 at 1 P.M.) as I am getting my RV back on the road and needed some things for it. The building is obviously vacant, there are no RVs in the lot and there is a great big sign covering the Bob Miller billboard that says Richardson RV Sales and Service. I've been dealing with this company for 10 years and always had great service. I am just sick at this development. read more

Might have been a bad day for this business or it might be just the way they operate. Took the motorhome in to fill up on propane After an extended wait for service as everyone was somewhere but not in sight I made it to the fuel tank. More waiting, finally an employee showed up and it was discovered only two gallons went in the motorhome before the gas stopped. The employee banged on the gage and regulator trying to make it work as I knew I needed much more fuel than that! Told him to stop banging and check their tank to see if it was empty. Yup! They were out of propane. All they had to do was look at the gage on the tank! They were careful to charge full price for their propane even though it cost to drive the motorhome to their business They get one star for, Very slow service Poor attitude and customer relations Not being aware of the fuel status read more

Bob Miller RV is tops in my book, like the shops were in the good ole days. Personal service, and top notch work on my RV! Thanks! George, Redlands Sprinkler read more

First off, Nicki was a doll! She made my wife and I very comfortable with no pressure. We have no idea what exactly we're looking for, so we had a lot of questions and she was on point. She was such a pleasure that if and when we decide to pull the trigger on a towable, she has our business. read more

I've been going to Bob Miller's for years because they are the most honest, caring guys when it comes to our second home on wheels. I just have to say thank you again for such a stellar example of customer service. Thank you!! read more

After experiencing horrible customer service at Holland RV in Palm Desert, we were looking for a reliable, trustworthy, helpful, reasonable service for our travel trailer. We read a few reviews for Bob Miller and decided to take our trailer in for service. It's a one hour drive from our home, but it was well worth it. Rich, in service, was extremely helpful and delivered on all issues. We met Bob, and he is a nice guy and also very helpful. The receptionist was also very nice and helpful. You can trust these people! Don M read more

I recently brought our travel trailer into Bob Miller RV and wanted to add an additional AC unit. I called around to several other RV establishments and they stated, "I think it can be done?" They didn't sound too convincing. When I went to Bob Miller RV and spoke to Richard, he knew exactly what I wanted to do. They did a fantastic job and truly professional. Not only did they run the wires internally, but even added custom trim pieces. It looked like it came from the factory! Our RV will be ice cold and ready for the river! Thanks Bob Miller RV. read more

I have been a customer for 4 years now. Today I took it in to get the jack motor replaced and the fan vent cover in the powder room in the RV. I have two toilets. I go to use the powder room when I got back and notice the fan cover was still missing. So I call and they pretty much told me it was my fault. Really? They said that my old one was broke, WHICH IT WAS NOT, and I would have to pay for the one that is broken and the one that was not. Now of course now they are saying it is broken, and as far as that goes, that isn't the one that was suppose to be replaced. They will not make it right. Maybe that is why Rays is always busy and Bob Millers is not. read more

Recently had our second toad fitted with the Blue Ox baseplate so that it's set to pull with our Ready Brute Elite towbar -- all purchased and installed Bob Miller RV. The advice from Rich and the work done by Joel was professional and timely. The install was not an easy job, but Joel had the front end of the car, a 2016 Equinox, back to looking like it did when it came from the factory. I now have one of the safest, most reliable towing and braking setups out there. Thanks to Rich and Joel at Bob Miller RV. read more

After a small hiccup with my Aliner Bob took responsibility and repaired it to my satisfaction. Thank you Bob for your kindness, and to Larry for his patience! read more

Honest, very competitive, good people persons. Say hello to Lucky. Perhaps offer some raw pistachios and gain a friendship forever.

Horrible experience. They told us our roof leak was large and the wood on the frame was rotten and had to be replaced to the tune of $894.00. Two years later it leaked again. We took it to another shop. They took it all apart and we found out the frame was all aluminum!! read more

Bob Miller RV has been operated by the same owner and in this same location since 1977 (35 years). Overall, the grounds and maintenance areas of the facility show that the facility has been around a very long time. However, Mr. Miller is a nice guy. Nice to see that places like this have lasted this long. Mr. Miller employs a mechanic that has 30-40 years of experience working on RV's. Drop by and give the guy some business, even if it is to just buy somthing small for you RV from his retail showroom. read more

I will not be a returning customer. I brought my RV in for a roof recoated and we ended up with MORE STREAKS than when we brought it in. When we brought the RV back with pictures NOTHING was offered to remedy the problem. It was not recoated because he said we did need it. They did some "resealing so we didn't have anymore leaks" IT NEVER LEAKED AND THE SKYLIGHT WAS NEW. So we left and went to Ray's rv and we're treated great. read more

I have owned motorhomes for over 10 years and have never found a dealer that I would give a decent rating for their service. I finally reached a point where I have had enough and decided to try a small privately owned dealer in the town I live in. It is not one of these big fancy looking places but they are honest, trustworthy and most of all they care do the work right and on time. I know the owner Bob but deal with Richard who manages the repair work and they both treat you like integrity means something. I will never go back to a dealer. They have taken care of two major issues for me plus the normal maintenance without a problem. They handle extended warranty programs without any issues. If you live in the Beaumont area I strongly suggest you give them a try. Just ask for Richard and I am confident you will be very happy with the results. read more

Bob and his entire team are very down home type of people, they all treat you with respect and no pressure what so ever. We bought a used class-a there and feel we got a very good deal, we have had it for nine months now, been to Washington state and many other shorter trips, no problems other than a cheep part for the hot water heater that i fixed myself and the microwave was a $20. fix, but hay it is seventeen yrs old and we are thanking of driving it to Tenn. next year with no worries. read more