As of today, 8 days and counting, I never got an estimate after the owner's son came to my house on…read more5/28/25, to look at the job for replacing a 26 year old, 40 gal. gas water heater with same. Called the office twice about this. Still don't have it. Poor response, poor customer service.

Always reliable and professional. I will never use another company if possible. I needed help on…read morea Saturday ad the day of my daughter's wedding. Problem was fixed in no time at all.

I recently had the pleasure of having Hampel Plumbing swap out my hot water heater, a job that took…read moreroughly 3 hours. This was not an emergency, I did not need to do it immediately, and I was more than happy to let them pick the day and time for the job. The heater itself was covered under warranty, so that cost was zero. The labor cost however, was a staggering $1600 for 3 hours. Now, I'll be transparent: I did not ask for a quote beforehand, as I did not expect a heater swap to be so highly priced, and Hampel did not offer a quote. For reference, plumbers in the St. Louis area typically charge $35-$130 per hour (source: Angi). At 3 hours, that's roughly $105-$390 for the job. Home Depot charges approximately $325 for basic water heater installation labor. Lowe's comes in around $200-$400. I paid $1,600. To their credit, after I raised the issue, Hampel did offer a $200 discount, bringing my total down to a still-impressive $1,400 for a 3-hour labor-only job. That's roughly $467/hour. The work itself was excellent. The water is hot. I have no complaints about the plumbing. Only about the invoice. If you use Hampel, and plenty of people do, I would simply suggest asking for a written quote before work begins that breaks down every single line item. A small step that, in my case, would have saved me approximately $1,200. --- Sources for average labor costs of water heaters in my area. * Angi - St. Louis plumber hourly rates ($35-$130/hr): https://www.angi.com/articles/how-much-does-it-cost-repair-water-heater/mo/st-louis * HomeAdvisor - Average water heater labor costs nationally ($150-$450 for standard tank swap): https://www.homeadvisor.com/cost/plumbing/install-a-water-heater/ * Home Depot installation labor (~$325): https://www.thepricer.org/home-depot-water-heater-installation-cost/ * Lowe's installation labor ($200-$400): https://smartwatersource.com/lowes-vs-home-depot-water-heater-installation/

Steve and his son did a great job roughing in our basement bath. They also made a trip back to help…read moremove a sewer line so the ceiling would be flush without a soffit. All was done within the quote, which was resonable.

I scheduled an appointment with Clog Commandos last year on a home that we had just purchased…read more Based on the sewer inspection, there was some significant buildup in our pipes and a complete flush and clean was recommended. Around the time of my appointment, we had severe thunderstorms in our area with a significant amount of rainfall. The owner called to advise that the company had been inundated with sewer backup issues from the heavy rains and asked if my appointment could be re-scheduled so they could focus on those in need. We rescheduled the appointment for just a few days later and after their normal business hours. They arrived on time, completed the job in a timely manner, gave me tips and points on how to keep our drains cleaned AND gave me a significant discount as compensation for having to re-schedule the appointment. EXCELLENT customer service and knowledgeable in what they do. I highly recommend if you need any type of service they provide!

Our sewage ejector system supporting our basement failed and we were in immediate of help to both…read moreclean out the existing system and replace the failed pumps. Not only did our sewage ejector pumps fail, the monitoring/warning system did not work due to having been wired into the same circuit as the pump, and the pump was tripping the circuit breaker. This was clearly a faulty design and until now this system was a mystery to me. Fortunately we discovered the issue prior to any waste water getting onto the floor. I called our traditional plumber who claims to repair/replace sewage ejector systems and the plumber sent to our home had no clue what to do. Realizing this application required special skills I did some research and found Clog Commandos. Their ratings were good and they even had a case study on their web site demonstrating a prior sewage ejector system issue they handled. Clog Commandos came out the next day, assessed the situation and put a temporary solution in place to restore the systems capabilities until the new system arrived. This could have been a very expensive, time consuming, messy project but Clog Commandos responded quickly and made the process simple and understandable. During the entire process no waste water was exposed to the interior of the home and no damages were incurred. Clog Commandos kept the scene neat, tidy and sanitary! Each of the employees I worked with were extremely professional and good communicators. I would highly recommend Matt and his team to anyone.

I called on a Sunday and was offered a next-day appointment. I actually was surprised that I got…read morethrough. I chose this company because it seemed like the only one that was previously reviewed on yelp. The owner, Jim Rabbit came out with one assistant (a really old guy). The guys were on-time and got right to work. All in all they completed the job quickly and were nice. A few cons: They used my extension cord to run their drills and equipment. Not a big deal, but I thought they would rather use their own stuff. And they didn't roll it up when done. They had to use my hose to run water down the drain in the garage. Water got everywhere, which was expected, but they didn't move stuff that was in the line of fire. Nothing that important, but I would have preferred them to clear the workspace first. And I would have hoped that they would have at least swept out the puddles after the work was complete. The guy asked me for a plunger. Really? You're the freaking plumber and you don't have one?

Not a thrilling topic, I know, but these guys are important nonetheless! My sewer backed up into…read morethe basement a couple of weeks ago and we had these guys come snake it out for us. My initial call to them was casually answered by a woman who took my information and told me the plumbers would be by the next morning around 10. These guys were on time and worked fast. The entire process was done in under an hour. They're also nice people, which doesn't hurt when you're dealing with a frustrating thing like a backed-up sewer... I would certainly recommend them to anyone in south city who's looking for plumbing maintenance.

They're the best we've ever had in 25+ years. This is not a budget plumbing company, but rather, a…read morevery high-quality one. All of their employees always know exactly what to do, they are efficient and friendly.

They've been to our rental property several times in the past few years. It's an old house that…read morehasn't had professional services in many years. My dad always fixed everything himself. This company has been amazing. They are professional and on time. They are reasonably priced and do not try and do unnecessary work. The stack in basement was splitting and they were able to saw off the damaged section and replace it with PVC pipe. It looks great and it took no time at all. I highly recommend for any of your plumbing needs.

Recommendation: If you need a plumber, I highly recommend Tony Swoboda. Tony has done 3-4…read moredifferent jobs for me, going back at least 10 years. The first time I met him a pipe burst in the wall under our kitchen sink. What amazed me about the service call was that Tony came out within the hour, and it was not only on a Sunday, but it was Father's Day! He cut the drywall and replaced the affected pipe. Maybe it was a Father's Day gift to me, but he didn't charge extra to come out over the weekend. His work has always been excellent and his prices have always been fair and reasonable. This past week Tony and his wife replaced a faulty water shut-off valve in the basement. I actually enjoy both of them because we have several things in common, starting with kids and dogs. I'm having them return to fix a leaking bathtub faucet, that has plagued us for years. Tony Swoboda is my "go-to guy" for anything plumbing, but I found out recently he does other types of work as well. You can reach Tony at: (636) 866-7591

Tony Swobada saved the day New Years Eve Day when we discovered we had a leaking toilet just as we…read morewere headed to the ER for my husband. For a moment It looked like we were going to have to choose between calling a plumber and getting medical help. But I remembered Tony so I called him and he said he could come over that afternoon, I said great but here's the problem: we won't be home, can I leave the door unlocked? No problem he says. We got home from ER at 11 pm on New Year's Eve to find not only the toilet repaired but a new shower head installed in our other bathroom. I definitely recommend Tony Swobada.

No call no show for scheduled appointment…read more Whereas I understand things do not always go as planned; with businesses like this a simple "heads-up" phone call or email should be standard. When a client has allotted time for service and no one shows up or has the courtesy to call it tells you everything you need to know about the product & business overall. Unprofessional, unreliable.

Pricing was very expensive. The worker that showed up was rude and condescending. He talked to me…read moreand my daughter like we were a huge inconvenience to him. He came back to fix a gas leaked he did the previous day and change the hookup on washer and dryer. He put hot on cold and cold on hot. He thought I was crazy and said they were correct, until I pointed out the H and the C on the back of the washer. I wanted him to look at other things and he got real defensive and said he wasn't paid to do those things. I said, well can you look at them? I've never been treated so badly. I had to tell him to leave and not come back.Horrible company. will not use again or recommend. Unfortunately, it did not get his name.

I called for an appointment but the earliest was April 1st. I told the lady I spoke with if you…read morehave a cancellation please call I live in same area. Today I got a call about noon he had a 3:00 cancellation he came promptly I had two drains to look at. One in kitchen and one outside was a pool of water after Sundays storm. It was to close for comfort with all the rain expected this week and in April. Eric was so nice he worked a long time and even had to go out for a part. I was talking to my friend she heard him say I'm going to go write up the bill. She said I hope you can afford it. He even gave me a senior discount I didn't have to ask. He worked for 3 hours my bill was under $250.00. I put him in my contacts I'm so happy to actually have a plumber now to call. The YELP REVIEWS were all excellent now I see why. This company rates 5 stars even his mom that called me as soon as she got that cancellation. S Harrison

Great service, polite, friendly and professional. Eric took his time to make sure everything was…read moreperfect and doubled checked everything for a perfect job . I felt I got full value and a quality repair.