Harold, the owner and a veteran, came out quickly on a Sunday morning of a holiday weekend…read more(Memorial Day) without additional charge. Made evaluation and resolved my problems. He wore a face mask for COVID-19 reasons and lefthis boots at the door. Reasonable prices

I have utilized ErvinAir for over 13 years now. When I need help, a fast answer or quick service…read morethey have been there. I just had our complete AC system replace for the second time by ErvinAIr and appreciate their professionalism and attention to detail. It is always very, very difficult to figure out who to call and who to trust when AC issues occur. All I can advise is I trust his company.

Called with non working heat pump and got an appointment in 48 hours. The technician was able to…read morefind the problem but an expensive part was needed and the unit was about to be at end of warranty. The part needed to come from the factory and they kept me posted on the shipping and delivery date. They gave me a quote for the repair and estimate for the labor which was a good estimate of the time involved. The repair technician was skilled at troubleshooting and did the job.

Repaired my system last week. I was bracing for an expensive repair or being told I needed a $15k…read moresystem or something (what happened the last time I had another company out). They came out, diagnosed the issue, went and got the part, and returned same day. Great service!

We definitely recommend. Professional and prompt. Responded…read morequickly to our call-the technician was very knowledgeable. Will use for all future service.

I just got a new air conditioner installed replacing a 17 year old air conditioner. Any time air…read morewas recommended to me by several people as being professional, honest friendly, and has reasonable prices. They first came out and inspected my current air conditioner and found it had multiple problems. After much deliberation, sense new units are expensive. I decided to get a new one. I was given quotes for repairing my old unit and a quote that I asked for for a new unit. There was no sales pressure. They do not work off of commission. The gentleman owns his own business. He was patient and answered all of my questions thoroughly. And once I made the decision a day and a half later, he was installing the unit. I highly recommend them for service work as well as air-conditioning replacement. Great job !!!!!!

Excellent! I wasn't…read moreconfident with my previous HVAC company, and I decided to try them out, based on the excellent Yelp reviews. GLAD I DID! John came within the time window given. Was able to diagnose the problem in minutes. Had the parts with them. Completely fixed within an hour, and back to cooling! Very nice guys. Professional. Efficient. Kind. They also offered follow up services and suggestions and guaranteed the work so that if anything related to their work goes wrong, they'll fix it for free. Now that's how you build trust. I'll definitely be using them again.

Our a/c wasn't keeping up. It was blowing but not very cool or strong. Go figure, right as the…read moretemps outside are hitting 90+. They came & figured out our problem and informed us our unit was still under warranty and handled all of that for us. Our a/c is working great now. Keeping the cool better than before. Thank you Ability!

We were looking for routine maintenance on our AC unit on our new home. They are wonderful with…read morecommunication. They did have to cancel twice, once bc the guy was sick and once bc it was pouring. We were not in any rush, so we were completely fine with this. They called to see if we were available a little bit earlier which we were. They came out within the hour, cleaned and inspected the unit. They did not try to upsell us or pretend something was wrong with the unit. We decided to go ahead and purchase the two year maintenance package for 2x a year maintenance and any service calls that we may need. We thought that was important being that our unit is 8 years old. They definitely had the best price around. I highly recommend them for your HVAC needs!!!

I love this company! They came out for a small fix and since they were here a couple weeks ago for…read moremy yearly cleaning, there was no charge! The guys are always so courteous and neat. I can't say enough about this company!

We have used Forest for six years and always have a great experience with them Knowledgeable and…read moreprompt technicians who explain things and work efficiently.

Our air handler fan quit cycling and would not come on. We called J&J and they sent a tech who…read morechanged the thermostat (which was unnecessary) and told us the fan motor needed replacing but he jury rigged the system so it would run constantly until they could replace the motor, It ran for an hour after we paid them and they left. Charge was almost $300 and we called them to come back and see if there was another problem. They came the next morning and cleared the overflow drain using my shop vac that I had already used before they were called to clear the drain line. They said due to the high humidity the drain was again full of water and left after 20 minutes, charging me foe another service call and $109 to clear the drain, another almost $200. They gave me a price of just under $1000 to replace the "faulty" motor. Before I spent any more and investing already all of this money I called the office and asked if they would at least credit one of the service trip charges for the new motor job. They never responded. I waited three days and after the weekend, I called another AC company who offered free estimates and no charge for a service call to diagnose the problem if they were given the job. This tech diagnosed the issue as a relay component and after ordering the fan motor relay, the system started working right away and has been functioning normally for three days and two nights since he left. The faulty part? A relay which cost$32.99 from the manufacturer,now the blower motor is running just fine. As a footnote, the J&J service tech told us that the motor and relay were all one unit and had to be replaced since the start relay was built into the motor. Sounds like they operate like the car mechanic who just changes every part until the problem is fixed.

I want to thank Jacob and Shawn from J&J. Tried using my heat during this cold spell. Worked on…read moreday 1 and then quit day 2. Called J&J. Jacob and Shawn showed up on time and got to work in my very tight ceiling space. Lucky for me they came right away. It seems the wires to the heating module burned out. Those wires became loose. and shorted. Could have caused a fire. My breaker never went off! They redid the connection and now everything works for the next chill. I am going to keep up on my maintenance schedule in the future. They check on loose wire during these inspections. Again, thanks to J&J and Jacob and Shawn. And the office is great to deal with too. They pick up on the first ring and sound really happy working there!

We hired Liberty to replace all our metal ductwork to flex ductwork 2yrs ago. K. Smith. Treasure…read moreIsland. We thought they did a good job, until a week ago. A week ago we had an Insulation company come by for an estimate. They informed us that our ductwork had not been properly sealed with tape and mastic. In addition to the flex duct work not being cut to the proper length in some places. I called Liberty and to their credit they did send someone out within a couple days to finish the work. The same guy that had done the original work came and when I asked him why he hadn't done it properlyin the first place, he said it was because it was summer and to hot. I can totally understand not wanting to do it, but then dont take the job if your not going to do it properly. We also would have been open to waiting until it was cooler to do the job or finish the job. Instead we had leaky ductwork at 9 connections for 2years. The tech did complete the job by taping and applying mastic to the connections, although after checking they were not all done well at all. He also used the old insulation to try and cover the boots. If you've had work done by Liberty I would check to see if they did it properly. And if you use them make sure you get photos of the finished work. Their is no reason they cant have their employees take photos after each job is complete and included that with their bill.

Very professional and very helpful. They did a great job getting my AC unit up and running. Also…read morethey let me know what I can do to keep it running well, avoiding unnecessary calls for little things I was not doing or did not notice. Their fees were good not astronomical and the service was great.