My 15 yr. old heat pump was on it's last leg and I decided to replace it. Ariel Perez promptly came out to look at my system. He was very knowledgeable and gave me a quote for a new 3 ton heat pump. Miraculously, he had an opening to install it the next day. The crew arrived first thing the next morning and the job was completed by 3pm. The City of Clearwater code inspector approved their work the next week. Overall, I had a great experience with the entire staff from the receptionist, crew and owner. Everyone was patient and polite. I can definitely recommend Comfort Air. As a heads-up, there's an additional 3% charge for credit/debit cards. I wrote a check. read more

Comfort Air Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Tampa, Florida

a man. Great at what he does. It's very passionate about his job. Outstanding very detail and knowing the ropes with AC and heating air. Very well spoken very well mannered individual. Superb at salesmanship. read more

This review is not enough to describe the outstanding service received. The quality, the value, their same-day response, and customer service are just unbelievable. From Yelp, I submitted a service request for an HVAC complete system replacement for 20 years 20-year-old unit and received about 17 calls right after. But Ariel provided not only the BEST AND UNBEATABLE PRICE but also the professionalism and total attention to detail that amazed me. This company is an unicorn, hard to find. The owner not only provided me with technical recommendations but also stayed plugged in throughout the entire service providing the ultimate quality control on everything. No wonder his company is the number one Rheem seller (confirmed with Rheem) not only in the Tampa Bay Region but the entire Florida state. I am a satisfied customer and this is a true review... this is a serious company that I was blessed to find. Yes... I am glad to be married to this company for years to come. read more

Comfort Air Heating and Cooling - Ariel (Owner), Charles (HVAC Engineer), HVAC Technician, and me (Ric) - Heating & Air Conditioning/HVAC Near Me - Tampa, Florida

First, they always answer the phone. They consistently Follow up in a good way. They did exactly Everything they said they were going to do regarding my complete A/C system replacement. Orlando and Carlos were on time, clean and efficient. Talking w/Rigo on the phone was a pleasure. Clear and concise. Ariel came out the day after install to make Sure that I was happy with everything and fixed a minor cosmetic problem immediately. Price point was excellent. I highly recommend them. Christopher S. read more

Keeps replying with booked at this time and I didn't even state the time. Quick turn around for sure but not very helpful or descriptive of why they can't take the job. Will try someplace else. In response to the coordinators answer, if you think this is unfair then actually put some effort and professionalism into your reply rather than just saying unavailable. Give me a time when would you are available especially when I did not even specify a time. read more

When I had an Air Handler issue that corrosion caused condensation to leak, there was not a fixable solution beyond very temporary with my 20 year old AC system. I was quoted an extremely high price to replace my unit from a different company with their tech who came to diagnose the issue. The next day I decided to do a lot of research and I checked out Yelp and Google for ratings and reviews of the top AC companies in my area. After carefully reading many reviews from several companies the Company that stood out the most was Comfort Air Heating & Cooling. As a former manager in Customer Service for over 15 years with fortune 500 companies, there were several things regarding their servicing in the reviews that separated them from the others. When I called them to come out to review my situation, they did not disappoint. During the entire process, they kept in touch with me, gave me the proper expectations, gave me a great price for a high quality unit, and gave that personal touch like you were a friend or part of their family. The owner came to my house and called me several times to ensure everything was going well. They will remain my AC provider for the future based on this hands on, caring personal experience, and I would recommend them to anyone. Ariel, Vigo, Carlos and the guys did an excellent job! Lastly, I live in Land O Lakes, Fl, I don't know why Yelp posted it as San Francisco. read more

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Good quality service and good price for new unit installed. Were able to accomodate with my realtor there for new home purchase. Also came out right away when I had an maintenance issue with drain line that stopped my unit. read more

They were fast to respond and get a tech out. Helpful with diagnostics and very nice. Would recommend.

I had a 16-year old condenser and 28-year old air handler replaced yesterday by ComforAir (Tampa). It was a neat and timely installation that I am pleased with. They arrived on time and stayed until the job was completed and I was satisfied with the work done. The Rheem system installed is rated as a top brand on the market in terms of efficiency and value. If I have one issue, it is the new thermostat. which NOT programmable. So I must manually adjust the temperature manually. It would be preferable to offer a programmable thermostat when ordering the service. Aside from that, I am very satisfied. read more

After dealing with four different HVAC companies prior, we found Comfort Air to be the absolute best! Ariel and his crew were amazing. Their knowledge, prompt service and attention to detail was exceptional. This is by far the only HVAC company we'd recommend to our family and friends. Hector S Land O Lakes, FL. read more

We called Comfort Air based on Yelp reviews and they have so many positive reviews and true enough this group of people are honest, professional and knows what they are doing. We had quite a complicated case being given different recommendations from 2 different companies given by our Warranty Company American Home Shield. They were giving us quotes for issues we do not feel necessary like changing our whole set line without them doing an extensive test. Anyway we opted to get another opinion from them, they did diagnostics and said that the part needed is still under warranty and they will request that themselves and they gave us a quote that is only a third of what would have cost us from the previous quotes. They did the job and they followed up consistently until we were fully satisfied. The owners Ariel and Suyen are your modern honest and professional people in this business. Then there is Rigo who would follow up and make sure we are not having anymore issues and when we thought we did after the initial repair he sent back Ariel to make sure the unit is working right. Its rare to find an air-conditioning company like this. I feel we found a gold mine with them and will not feel anxious or stressed ever again if we ever need repairs for our a/c because I know I will get an honest diagnostic recommendation. I highly recommend Comfort Air. You can tell they want to help and wont take advantage of us lay people who does not understand A/C mechanics. Thank you Suyen who when she took my call was already trying her best to help me out by analyzing what the previous company did and then Ariel who made it a point to check on the job being done and he came to check make sure all is in order. He also was the one who came back to double check that A/C was giving enough cool air to his satisfaction and then came back again until he got the desired cool air that was needed to come out. There was Rigo who makes sure that the job is complete and follows up and checks after. I have never experienced such follow up from an A/C company. Wish we found them sooner! Thank you! read more

Excellent service and professional technicians. They were recommended by a neighbor and they turned out to be a great option.

Great service, prompt and professional. We had our system go out suddenly and discovered it only upon returning home in the evening on a Friday. Comfort Air was able to schedule someone to come out the following morning (Ariel) who was courteous, professional and efficient in diagnosing and addressing the problem, and suggesting additional potential repairs to avoid the same problem in the future. All around a great experience and we would certainly call Comfort Air again with any HVAC issue. Highly recommended! read more

Our AC unit was stuck on heat mode on an 89 degree weekend in December! We contacted them on a Saturday afternoon and they were at our home within 2 hours. Customer service from first contact to Ariel, the technician, was amazing! He was super knowledgeable and showed us what was wrong. Even made recommendations to help us in the future. He also was great with my dogs :) 11 out of 10, would recommend this company! read more

I'm not sure how to fairly review my experience with Comfort Air. Initially the process was great. Ariel came and gave a thorough estimate for replacing our old (23 years) central AC system with a new air handler/heat pump all while answering our questions/concerns. The bid for the system was very good and competitive with other local companies I had contacted. I was looking forward to the replacement/installation. Once the crew arrived this morning issues became quickly apparent. I'm unfortunately not bilingual, communication was difficult, but the first gentleman needed me to describe in detail the job to replace the outside condenser and the inside air handler. I'm not an HVAC technician and trying to repeat to him what I was told during the estimate process seems like an internal communication breakdown. Shouldn't all of this have been documented on a work order? A facetime call with Ariel was not clearing things up much. I voiced my concerns that I was losing confidence in the process before it even began. I was assured everything would be handled but after Ariel seemed to have no recollection of some of the previously discussed work on the job I decided to pull the plug. No work was completed or even begun. Ariel agreed to cancel amicably. Reviews on Google and Yelp were great and I'm sad I did not have that experience. Pros - Ariel was great at the estimate process. - The estimate itself was priced more than fairly. - Scheduling the job was fast within only a few days. Cons - Internal communication seems to be lacking. I don't think it's unfair to expect the technicians arriving to have more than the vaguest idea what the job is to entail. Stars for the smooth estimate process and the very good price. read more

After we got cleared up some disinformation the answering service gave me, the owner, Mr. Perez, came out with a helper, and got the condenser unit revived. We also resolved some things I ought to have checked and failed to, but I still would have needed expert help. I was charged a very fair price. I was very happy with the responsiveness and professionalism, and may have Comfort Air handle a complete replacement of my aging heat pump system when it is time, as it will be soon, to do so. read more

This company deserves so much praise! I am going to tell everyone I know about them. Especially Ariel who is extremely kind, honest, professional and knowledgeable. I am beyond grateful that I found them!! After multiple quotes from other companies I didn't think I would be able to replace my 25 year old AC anytime soon and it was on its last leg. The quote I received from Comfort Air knocked all the others out the box by far! They are very fair with their pricing and went above and beyond with the service to make sure everything was done right and that I was happy. I love it when I find a company like this!!! 10 out of 10 no doubt. Thank you Ariel! read more

I could not be happier with the installation & materials. My new Rheem system is much quieter than my older unit which was 14 years old. The price I paid for my new A/C was beyond competitive, it was actually a bargain compared to other companies. Once the crew was finished, they cleaned the service area inside & outside the house so well you really couldn't tell a replacement system was even installed. This is an honest company you should have no concerns in hiring. read more

Highly recommend this company. They respond fast, they have a great product and they price their services really fair. Will continue to work with them for years to come. Changed my whole air conditioning system with them. read more

This is my Go to company for any AC and Heating needs. I have worked with them several times and they have always done a fabulous job. I have referred them to friends and relatives and they have all been extremely happy with the quality work. read more

I came home to a 83* house, my wife and child were unhappy. I was too. I called Rigo at Comfort Air and within an hour he had a technician, Ariel, out to my house. All this the day before the hurricanes supposed to land. Got things fixed, great communication and service at a very fair price. Highly recommended. Thank you, Rigo and Ariel. read more

Very prompt and professional service. They were at my house within a couple hours of asking for a quote for a A/C replacement. They provided a very reasonable estimate to replace my system that was below most other providers. Was able to set up the replacement at my convenience with no delay. I felt like a highly valued customer throughout the entire experience, with the company following up with me several times to ensure I was satisfied. Highly recommend. read more

I do not recommend them! I Had a new AC unit installed back in June, Last week I discovered the heat did not work. The technician came out only to discover that the heating element was never even connected when they did the installation. After screwing around for quite a while wiring it in and changing wires around on the thermostat they told the problem was corrected - it was not! The next day I am back to having no heat - the air blows but does not get warm, This time they changed the thermostat= which worked fine before my AC unit was changed. At The moment it seems to be working, however I have no confidence that the technicians knew what they were doing - it seems like they were taking shots in the dark hoping to get lucky. Another problem was that the technicians they sent were very difficult to communicate with, the first one spoke very broken English, and thew second one spoke barely any English - makes it difficult to describe the problem if you cant understand each other. I chose them because they had good reviews - however that was not my experience with them - I would NOT recommend them read more

Chase Prather showed up on time and did the annual system maintenance. He was professional, he patiently explained what he'd be doing and he was thorough. Men like Chase are why I continue to use this firm. Personally, I don't care if you use this companies services or not. I'd likely benefit more if you didn't. If their business grows and expands and i might not continue to get the benefit of this near perfect company. read more

service person was very professional, and very knowledgeabl. was very honest and patient, cannot recommend this service enough. will not hesitate to recommend them to another. read more

Comfort Air Heating and Cooling did an extraordinary work replacing my A/C system with remarkable expertise and in record time. This company truly delivers what they advertise and much more. Mr. Ariel Pérez is someone I can highly recommend, especially because he sets high standards of performance and fulfills them; additionally, he works by the book. He follows the regulations established and even requested the permit to install the A/C system as required and scheduled the inspection of the completed job by the Hillsborough County HVAC. Thanks to the Better Business Bureau (BBB) list of accredited companies, I was able to find this excellent company. I am truly happy with my new A/C! read more

This company is top notch!!! I worked in the construction industry for 23 years and now a few years into my retirement it's not easy to find reputable subcontractors. For my own home I needed my a/c line cleared. I tried every trick in the book. The area prices to do this repair seemed rediculously high. Comfort air was not only a bit cheaper but they were prompt, honest and efficient. Very highly recommend this company!!! read more