Great service, fair pricing on the tires and repairs I needed. Will definitely be back for…read moremaintenance and anything else that goes wrong with my old car.

Nothing good to say honestly. I won't be coming back for anything. Miscommunication, took almost…read moretwo hours for a simple inspection and still didn't get what I came in to do. Seth's service was good, that's about it.

Was able to quickly get service scheduled and the repair was very reasonable. Good quality service.read more

I used Eric's (now Pohlman's) almost 10 years ago and they really impressed me then. I moved away…read moreand recently came back to the area. After having issues with two different Honda dealerships and another independent shop, I decided to try Pohlman's again even though they are 30 minutes from home. They were able to diagnose the problem immediately and repair it within a couple of hours. I am very happy with the service, the repair and the cost. It is well worth a 30 minute drive and the cost. I would recommend them to anyone in my family, circle of friends and community. I am a retired machine repairman, and although not a specialist in car mechanics, I do know good work when I see it. Kudos to good customer service and quality work.

My boyfriend had his automobile serviced at this location. We had just dropped off his vehicle…read more Then we received a call that they forgot to tell us it would be $1,000 more, on top of the $2,000. How could this happen. And they left his vehicle dirty. Won't be doing business there anymore. And telling our friends and family what happened.

How bad is a one star 'not good'? It is poor! Sad to see…read morean organization wearing a AAA badge. They failed the customer service creed! I came in for a tire rotation, a rim leak on one tire as well as two new headlamp bulbs. One was burned out and yes, please replace both and the turn signal bulbs. Strike One. I was told they would not work on the tires as they were too old. But here is a quote for a secondhand brand of tires to replace the Michelin's that have great tread life remaining. They are old. Quote for the secondhand brand over $800 dollars. Onto the headlamps. the "Chevy book" says to takes this long to correctly remove the inner shield under the hood, the wheel well splash guards and the front bumper cover then the lamp bulb. The short cut is to remove the wheel (the one you won't touch because of it' s age) and pull the wheel well splash guard back, reach in and replace the lamp bulb. Time saved of the 'book'! Note: I asked for both bulbs to be replaces knowing I would save myself labor charges and please replace both turn signal bulbs, again to save labor charges in the future. Strike Two. What I got was take the short cut, no tire repairs and a bill for what amounts to two head lamp bulbs for $265.00! The bulbs were listed on the bill for $21.99 each- fair price. Labor $232.39 for the short cut, taxes and shop fees additional. How bad is a single star? 'not good' It is Poor! Shop elsewhere.

They have excellent tire selections with excellent prices. They also do mechanical work including…read moreABS module replacement and Full synthetic oil changes. Steve and Mike are great people to work with. I highly recommend this business.

This team goes above and beyond. You can tell they operate as a family. I went in with an odd…read morerequest and they went out of their way to get it done for me. Remarkable service.

Update I am increasing my Meineke review from 1 star to 2…read morestars because they reached out to me and asked how they can make it right. They offered an oil change. I suggested the oil change (because they overfilled it), plus actually, you know, fixing the exhaust hole. They called me, unable to find the hole. I suggested they start the car and feel for exhaust. I hate that I, the non-mechanic, had to suggest that, but it worked and they found the hole. So they put a foil patch over it with a couple of clamps instead of replacing the pipe (See picture attached). So $800 gets a muffler, a bracket welded on, and a foil patch these days. It took three trips to Meineke plus one trip to another mechanic to fix the axle damage. Would I recommend them? No, no I would not. =============== My old muffler rusted through, so I went to Meineke to get it fixed. They did the work for a bit over $800 and sent us on our way. The car was still making a lot of noise, so we brought it back. They told us it was because the engine was low on oil and they topped it off and sent us away again. Now the oil is about an inch above the full line and it was still making all the noise. I took it to another mechanic and looked at it myself while it was on the lift. The picture of what I saw is attached. The muffler mount was rubbing directly against the rear axle. It wore through the metal clamp that held the boot in place. My mechanic bent it away from the axle and zip tied the boot back in place. That took care of 3/4 of the noise. The rest was because of a hole in the exhaust pipe about a 18" before the muffler. Next on my to-do list is to buy some replacement pipe and suction out some oil. This is basic stuff at a premium price and they couldn't even get it half right. I'm not impressed. I've attached a pic of the work, including the welding that looked like it was done by an amateur.

My wife brought our car in because the passenger side window wouldn't go up or down. We were told…read morethe master switch panel was bad and needed to be replaced. After the work was done, the passenger window still didn't work, and now the driver's side window doesn't work either. We paid $850 for the privilege of having them make a second window inoperable. When I raised this concern at the counter, the gentleman working there became noticeably defensive about questions regarding their decision making, specifically, why an expensive switch was replaced without first confirming there weren't other problems. I was frustrated that the car not only wasn't fixed, but came back in worse shape than when we dropped it off. This is a classic case of replacing a part and hoping for the best. No real diagnostic work. No accountability. Terrible customer service. I'm filing a charge-back and considering further remedies.

Donovan's is a trusted local business and we would take our vehicles to them for any cause (both…read moreDonovan's Express and the main location in Pleasant Ridge). When they discovered an additional issue right before they returned my vehicle, they did not charge for labor and even gave a discount on the part. When my AC recharge did not work the first time due to an underlying issue discovered later, they also did not charge for the failed AC recharge. The workers are always kind, patient, and explain issues thoroughly and carefully. They never act hurried or impatient, and when an issue arises on their end, they are apologetic and strive to make things right. My father listened to the Dale Donovan car show on Cincinnati's local radio station for years. We love supporting this local business! Shout out to Wayne for being so sweet and kind.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

One of my favorite tire shops in the inner city of Cincinnati is Advanced New & Used Tires. The…read morestaff is always nice, professional, approachable, and--most importantly--takes care of my car the right way. I've never had any issues with this place. A few years ago, I had all four of my tires replaced here, and they're still running great today. I know tire shops can sometimes get a bad reputation, and it's easy to feel like you can't trust certain places, but I've always had a great experience here. The workers are trustworthy, honest, and take pride in doing the job right. For a tire plug, it's typically around $20, while a patch is around $40. Depending on the size and type of your tires, replacing all four can run $400+, which honestly isn't bad compared to some of the bigger-name tire brands and shops. If you're looking to support a local business and need tires or tire repairs, I definitely recommend giving them a shot. AI can't replace our local neighborhood heroes!

I've purchased tires from Advanced Tires for many years. I've bought new and used tires. They have…read morea great team, give customers high quality tires at great prices and provide excellent value for your money. They've never let me down.

We had our Kia Sedona Van towed there since it was acting up - all "dummy Lights" (Check engine,…read moreetc.) were on. They determined that it was the Alternator & battery. After we drove away, the same thing happened a few days later. They checked things out again, made some adjustments and released the van to us. Again, the same thing happened again, so we had it towed to the Kia Dealer. The Dealer determined that the "After Market" Alternator was the problem and replaced it with a "Kia" Alternator, and things are fine now. This was an unusual problem, and they were very professional in how they handled everything. They agreed to reimburse us for the new alternator. Despite this problem, I would still do business with them and encourage others to use their services.

I spoke with Robert over the phone. Even though we did not use them for our van repair, I wanted to…read moregive a review of how responsive they were to my quote inquiry. Since we were traveling through when we hard our van challenges they were willing to accommodate us and get us in their shop the same day. Thank You Robert!