I waited for one week for a car insurance quote after speaking with Barbara. Barbara was asking me…read moreabout how much I was paying before and I didn't say how much. I just said to give me a quote for the same coverage that I have so I can compare it. No calls for a week and so I called back to follow up and still they haven't had a quote. I spoke with Barbara again and saying that she's a customer representative and she has to forward it to the agent and she hanged up on me. What kind of customer service is that?

Always great service from both Dan and his team! Give them a try. You can thank me later.read more

Where do I start the main issue is this greedy owner of state farm agency is the rudest biz owner I…read morehave ever encountered.I have been with state farm almost 50 years but only about 5 years this agency .Every few months they keep raising my rates and billing Me two months at a time . I have zero tickets no points and got this rude asshat accusing me of scamming him .My mother used him For home owner insurance had a claim did nothing for her I had to call home office to help her.I don't recommend this guy terrible agent fired him and hired a major carrier . Should have fired him months ago .His rating is just one star .

Fantastic service-Michael is such a nice young man and was so helpful with any of my questions and…read moreI look forward to working with him. I have referred my roommate to him.

Excellent and recommend! Cristian is Very professional and knows what he's doing. My son and I were…read morein and out with new insurance!

Lowest insurance rate in Tucson! Compared to other agencies Sun City insurance quoted the best auto…read moreand homeowner rate. The experience was professional and smooth, would definitely recommend.

I recently worked with Tina at Oakley Insurance Group. I changed my home owners and auto policy…read morewith her help. Her suggestions saved me about $1,000 per year. She was such a joy: professional, very informative, and went the extra mile to get my previous coverage changed over. I truly felt like she was there for me during the transition. I am so glad I have the opportunity to work with Tina and the Oakley group.

From the owner: Tucson, AZ : At Oakley Insurance Group, we can cover your insurance needs in Tucson, AZ, and help…read moreprotect your life in many ways.

Came in to renew an International Driver's Permit (IDP). While an IDP appointment cannot be…read morescheduled online, it is a 'walk in' service. Arrived with all requirements, total processing time less than 15 minutes. This review is really for the front desk / customer interface who processed my application. Lisa was a rock star, friendly and professional, great smile. Just giving her a shout out - if you need an IDP - this is a good location to grab one. Larry David / old man rant: While I pay the $20 and take the permit abroad just in case - not sure how the DoS / AAA keeps lobbying congress to keep this process in place. Having an IDP abroad is the equivalent of having your seat in the upright position for landing, probably does nothing, but why take the chance.

I went in to register my vehicles from CA. And sign up for a new insurance policy. The office was…read morenot very busy so they got to me right away. The process was very smooth and all of my questions were answered. I would definitely recommend using them again for my vehicle registration needs

I don't normally leave reviews, unless a places has done me wrong then i want to tell the world…read more But after meeting with Justin staff, his lovely assistant, Melissa . I realize what an advantage It is to have a local company to work for you ,after I spent 30 minutes on the phone speaking to robot and still never getting an answer . with a local company like this I just picked up the phone call them direct and talk to a live person not an automated bot . Always there when i need them !

From the owner: At our office, we provide quality experiences and build quality relationships. License #:…read moreAZ-18141016, NM-18141016

I want to give my upmost appreciation to your agent who was so helpful in handling my insurance…read moreneeds her name is Terri Melgoza. I am forever grateful to her. She is knowledgeable on what she does. She is definitely an asset to State Farm Ins Co.

We have had insurance with Steve Heins for many (many) years. Always the best service and response…read moretime for quotes etc one could ask for. Great advice about all our different insurance needs from cars, liability, house and even car rental (Fantastic premium.) We feel totally 'covered'!

If you prefer non-personal communication, texting and email, rather than by phone or in person,…read morethis office might serve you well. Filed a claim in good faith with Allstate, only to be denied the day before an appraisal was scheduled. Allstate made the decision before an expert could give his/her evaluation of our catastrophe. I appealed to this office and I appealed to the national claims office. Absolutely no consideration from either. After the fact, through research, I discovered that Allstate denies more claims than any other major insurance company. Learned the hard way. Do your research before selecting an insurance company.

Feb 27. I'm extremely disappointed with the customer service I received from this Office "Maria…read moreVentimiglia-Allstate Insurance" I had called a couple of weeks before to request that they remove the automatic payments of my policies from my bank account and all they did was remove the automatic payment from one policy and left the other running normally, resulting in that bank account having overdraft charges. When I asked to speak directly to the general manager of this office to present my complaint, I spoke to her, told her my complaint and also told her that her office never returned phone calls, she told me that she would check what was happening and that she would call me back. But everything got worse when she called me back because instead of her showing empathy and giving me a solution, everything got out of control, She put me on a three-way phone call with the agent who made the mistake, they started interrupting me, talking at the same time, talking over me, bad attitude, they were arguing about the payment method, (I tried to explain to her that the issue was not the payment method, the issue was that I had requested with a couple weeks in advance that they remove automatic payments from ALL MY POLICIES, Not just from One, because that bank account would no longer be available) I had to call directly to the Allstate national phone number to do what they couldn't do from the beginning. This office definitely needs to work more on the basics of customer service: Listen, Don't argue with the customer, Show empathy, Apologize and Find a solution.... Worst experience I've ever had.