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    Bob Witt - State Farm Insurance Agent

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

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    Services - Bob Witt - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Allstate Insurance Agent: Maria Ventimiglia - Allstate Agency Owner: Maria Ventimiglia

    Allstate Insurance Agent: Maria Ventimiglia

    (7 reviews)

    If you prefer non-personal communication, texting and email, rather than by phone or in person,…read morethis office might serve you well. Filed a claim in good faith with Allstate, only to be denied the day before an appraisal was scheduled. Allstate made the decision before an expert could give his/her evaluation of our catastrophe. I appealed to this office and I appealed to the national claims office. Absolutely no consideration from either. After the fact, through research, I discovered that Allstate denies more claims than any other major insurance company. Learned the hard way. Do your research before selecting an insurance company.

    Feb 27. I'm extremely disappointed with the customer service I received from this Office "Maria…read moreVentimiglia-Allstate Insurance" I had called a couple of weeks before to request that they remove the automatic payments of my policies from my bank account and all they did was remove the automatic payment from one policy and left the other running normally, resulting in that bank account having overdraft charges. When I asked to speak directly to the general manager of this office to present my complaint, I spoke to her, told her my complaint and also told her that her office never returned phone calls, she told me that she would check what was happening and that she would call me back. But everything got worse when she called me back because instead of her showing empathy and giving me a solution, everything got out of control, She put me on a three-way phone call with the agent who made the mistake, they started interrupting me, talking at the same time, talking over me, bad attitude, they were arguing about the payment method, (I tried to explain to her that the issue was not the payment method, the issue was that I had requested with a couple weeks in advance that they remove automatic payments from ALL MY POLICIES, Not just from One, because that bank account would no longer be available) I had to call directly to the Allstate national phone number to do what they couldn't do from the beginning. This office definitely needs to work more on the basics of customer service: Listen, Don't argue with the customer, Show empathy, Apologize and Find a solution.... Worst experience I've ever had.

    Bob Witt - State Farm Insurance Agent - homeinsurance - Updated September 2026

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