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    Bob Witt - State Farm Insurance Agent

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Bob Witt - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Steve Heins - State Farm Insurance Agent - State Farm Logo

    Steve Heins - State Farm Insurance Agent

    (5 reviews)

    Maria "Teri" Melgoza from the Steve Heins team is so incredibly wonderful. She always goes above…read moreand beyond for me. She is always very pleasant, knowledgeable, responsive and always a professional by all means. I highly recommend for all of your insurance needs!

    If you never have an accident or a claim, you're all good with this office. They will politely call…read moreyou to remind you premiums are due, but if you have a real need, don't piss off the account managers. I've never spoken to or met Steve but I am sure he is friendly. Never had any issues with this office since I joined them in 2003... until I had a hit and run accident. I was getting differing answers from the "State Farm 800 Claims line" so I contacted my agents office to help clarify some things for me. They were very nice... at first. After some back and forth, I was not feeling supported and indicated I'd like to switch agents to someone local to me. (The previous day I had an accident with my young kids in the back you could imagine I was a bit frazzled.) Well wouldn't you know I received a scathing email from the account manager about how she went above and beyond (really? You gave me 3 body shops names and numbers) and that they would no longer respond to my emails and texts. See email below: "I sent you a list of names and went above and beyond for you NOW and in the PAST. I'm sorry you are having bad day but DO NOT say I have no compassion or sensitivity I do, and shame on you for using the example with children in hit and runs. I will not be responding to anymore of your text/emails. Have a great day!" Immediately when I received this, I sent her an apology that I offended her so deeply. Well, not surprisingly there was no response. I work with clients in financial services and understand that you don't always see eye to eye with clients. So I get "being frustrated". I have always paid my premiums and have never bothered this agents office. I needed them to help me unscramble some bad information and when I was responded to with some CAPITAL LETTERS in an email (meaning you are shouting at me) and then telling me you will no longer respond to a client request - something is wrong. It's unfortunate.

    Bob Witt - State Farm Insurance Agent - homeinsurance - Updated July 2026

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