We actually really like the Boba drinks here, but the only downside is they have the literal worst customer service ever, we have tried to give them the benefit of the doubt, and have tried it multiple times, but every time we go and stand by the counter in order to pick up our to go order, nobody will acknowledge you for like 10 or 15 minutes most of the time and will have looked right at you and still not say anything. I really hope that their customer service will get better because the drinks are good, but we will probably only try it at least one more time and then we're just gonna have to boycott it and pick a new favorite Boba spot from now on. My daughter was standing at the counter for 10 minutes and the people that I watched walk in were acknowledged before she was and we were only there for it to go order which was already ready. Worst customer service I have seen thus far. read more

Love the coconut tiger with mango popping boba! It's my go to, and pop corn chicken is delicious

place is quite spacious but they use it for selling collection things. first time here and i think i just give three stars. the mango passion is a bit watery for me and topping is just too little. i believe they just use syrup instead of fresh fruits... read more

Boba & More - Bubble Tea Near Me - Dublin, California

Boba and more has a warm and welcoming environment. The employees are all very kind and helpful when I was choosing a drink. Additionally, the merch was great, wide variety and got a lot of cute stuff. Overall, 10/10. read more

This is a nice addition to the neighborhood! It's walking distance from our home which is an added plus! They just opened and my first experience was when my daughter got invited to a party here. It was karaoke in the back area with spots to play video games, basketball and cornhole. My daughter had a lot of fun and there was a small area, selling k-pop items! Very cute! read more

1.75/5... I really wanted to like it! I really did, but it just isn't doing it for me. Please note that I came during their grand opening and they may have worked on some things since then, but not sure if I would want to go again quite yet. Food: 1/3 Popcorn Chicken: It was not good. It wasn't crispy or tasty. It kind of felt like what you would get from a chinese restaurant for orange chicken except without the orange sauce? And again, it wasn't crispy. Brown sugar milk tea: Watery and sweet. Obviously it should be sweet, but it was again, not very tasty. Don't want to get it again. Service/Atmosphere: 0.5/1 It is a nice spacious area and it brings a lot of activities to the space. I am also a huge Kpop fan so to see them selling kpop items in the space is also really cool. Again, when I went, it was their grand opening and they had kpop venders selling things so it was a little crowded. Luckily, it didn't take very long for us to get our items, but still longer than I would have expected. Value: 0.25/1 It was pricey. Considering the quantity/quality of the food/drink, it was more than I pay normally. I understand that they also offer a lot of other activities, but the increase in price because of these is pretty high for my liking. If I were just picking a drink up, I probably wouldn't come here if Im not taking advantage of the other things they are offering in the store. I really loved the concept and really wanted to like it. I would love a Kpop themed boba shop that caters to the rising popularity of Kpop and the community that surrounds it, but I feel like if you don't have the quality food/drinks that should be the basis of the business, I think it might be spreading itself too thin. I might try this place out again in the future, but I wouldn't go out of my way to come here. read more

Boba & More is away from the busy area of Dublin where all the restaurants and shops are, they are located in a nice and quiet neighborhood right by BART. I have been here twice now, I was lucky and found street parking down the street both times. Not sure what this friendly service everyone is talking about because that sure is not what I experienced on both of my visits. Both visits, there was a wait for boba (20ish minutes), which I do not understand why because if you are running low, you should already start to prepare cooking more. The exterior is modern and nice, while the interior has like a beach theme going on with a designated K-Pop section, and games and such scattered around. With a lot of time to kill, while waiting for the boba on both visits, I was able to really look around - they have a lot of entertainment & games to play and merchandise for sale. They have both a foosball table & ping pong table, a Karaoke stage with a mic, a photo booth ($8 for 2 photo strips or $10 for 2 multi frame photos), mini arcade & table games as well as playing cards, and multiple crane games. They also have a dartboard and full-sized basketball hoop with backboard in the back corner. For the merchandise, they have their own boba shop merch, as well as K-pop merch from other businesses / individual sellers - they have a variety of bags & totes, hats, jewelry, keychains, lanyards, pins, plushies, reusable boba cups, stickers, stationary items, t-shirts, etc. for sale. Honestly, my experience and first visit on their grand opening was so horrible that I did not want to come back, but I wanted to come back for a second time after their grand opening / K-Pop events for a fair review. Anyway, on my first visit, there was not a lot of people there like I would expect there would be on a grand opening / event day, but it was still super crowded with booths / tables and people in there looking at all the merchandise, playing games, and waiting for their drinks. People were bumping into me every few minutes - just the first 10 minutes of me coming in and standing in line to order, I was already bumped by at least 5 - 6 different people (may it be customers, employees, or vendors and with no apologies). Eh service and not much of any acknowledgement when coming in or when it was time to order (at least in my case because she acknowledged other customers). I ordered a jasmine milk tea with boba and it was ready in a little over 20 minutes because it was waiting for the boba - a bit awkward and uncomfortable, while waiting inside for my drink because of the crowded and small space and of course continuously getting bumped left and right. My second visit was just decent - at least I was not continuously being bumped into. A different employee was working the register, I was greeted with a friendly hi at first and I ordered a jasmine milk tea with boba - only to be told that they ran out boba, so I asked if I can wait for it or they just flat out do not have anymore for the rest of the day, which she responded it would be 20 minutes. After that, she was not as friendly and I felt like I was being stared down every time I am walking around and checking out the merch in the store, and even when I was just on my phone, while sitting at one of the tables and I would casually look up from time to time, as I was waiting for the boba / my drink. Honestly, it felt like the longest and most uncomfortable 20 minutes ever (not sure if the continuous bumping on my first visit or this was worse). Overall, I feel like the shop has a cool and good concept, but it feels like too much things going on in one small space. My jasmine milk tea tasted better on my first visit, as it was more creamy and refreshing, but the boba was decent - on the more soft side. On my second visit, my jasmine milk tea was not that creamy, as it was a bit more grainy and watered down and the boba was just bouncy and chewy. read more

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Stopped by to pick up an afternoon refresher. Boba drink was so delicious! The environment is super fun and lively. There's fun activity tables all around and the service was great! read more

Boba & More - Peach Perfecfion - Bubble Tea Near Me - Dublin, California

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Advertised as a kpop shop and boba place. The kpop selection was a joke. Some used albums and homemade keychains/shirts are all they have. I browsed the whole store in one minute. The photocard vending machine was broken. I bought a balloon for $6 and that broke within minutes. Customer service was horrible. The cashier didn't do shit and wasn't friendly at all. The food was decent hence why I gave it one star read more

What a cool little place! The atmosphere is really cool, love the arcade games and Photo Booth and my boba was very good, and the staff was friendly. Definitely will be back again! read more

Boba & More - Bubble Tea Near Me - Dublin, California

The concept is cool and I can see this place being a fun spot for families and friends to come hang out. HOWEVER, you're not going to last with the current quality of the drinks. I ordered the strawberry milk tea with boba (~$7). The drink was watery, the boba was cheap tasting, there wasn't even a whiff of tea, and the strawberry flavoring felt like some sort of cheap nesquick strawberry powder. I don't think it costs that much overhead or thoughtfulness to create good quality drinks. Invest in some better tea leaves, invest in better drink syrups, invest in better boba. Maybe do some market research on what a good drink is. For the pricing, you're going to just end up failing if you can't step up the drink quality. Again, I really like the direction you're going with this establishment and I really want to see you succeed but your BOBA has to be good if you want to be called "boba & more". Boba should be the star of of the show imo. read more

best boba place ever. The staff is very friendly larger space more options includeeing games, food and K-pop this is one of the best in town read more

The ambiance was definitely catered towards the younger crowd with all the kpop stuff. The games were cool. This would be a nice place for high schoolers to hang out. The boba drinks were nothing special. Very bland and not worth the price. The food was just okay. Nothing to write home about. read more

Ordered 3 drinks through doordash. Two spilled on the way. Upon inspection, containers had a slit. Very disappointing. read more

Boba & More - Ordered 3 drinks through door dash. Two spilled on the way here. Containers were breaking apart. - Bubble Tea Near Me - Dublin, California

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Extremely rude staff. Drinks are extremely sweet and watered down. I would not recommend, please stay far away and drive to other boba places. read more

Great customer service! I messed up my order and they were able to fix it with no issues.

Got the vanilla wave milk tea and popcorn chicken and both were delicious. They had many other options that also sounded good but the main attractions are the many games they had all for free access as well as a super cute photo booth. Everyone there was super nice and Elly helped me find my camera after having lost it there. Would recommend !!!! read more

After visiting the local playground with kids, we went to check this Boba tea place for some cold drinks. I was surprised with the business idea, I can tell the owner definitely spent a lot more efforts on designing and building a fun zone for local people to hangout. We order some drinks and my kids played in the store for an hour. We had so much fun. However not many people walk in. As a Dublin resident, I like to support local business, especially its is so hard for restaurants and food/ drink places. A bad review can ruin a business so easily. I hope we give feedback with good suggestion, and see the good part. Nothing is perfect! Support you Boba & More. Continue to improve and keep going up - local business.... read more

The service here is just so awful and The owner is so rude too. The drinks are so bad it gave me a stomach ache. I just recommend people not to go here read more

Been to this location multiple times and it's been consistently problematic. Drinks are extremely artificial yet prices are high. I ordered the Haegeum once and it was an unnatural bright orange color. I don't believe any fresh fruit was used, but you are charged $7 bucks or more for high fructose corn water. The quality of photocard you receive is extremely crappy and has their store logo on the back. I had a friend try out their random photocard machine and the photocard she got was torn. Not many customers at this location given that parking is difficult, the interior is kinda tacky, the food menu is a joke and drinks are poorly made for the price. Their kpop album selection is meager at best. The wall I see most people gravitating towards are fan made merch shelves. You can see the young baristas are trying to make the best of it, but I'm pretty sure none of them think it's a cool place to hang out. For those who are Kpop vendors, there's barely any traffic so you spend a lot of time putting up a booth and a big chunk of your time will be spent babysitting an empty store or "buying" merch from other vendors. What a joke. The tri-valley deserves a fun spot for Kpop fans and vendors but this ain't it... read more

The rice in spamasubi was undercooked. Not impressed with the boba milk teas as well.

I've been here three times and two of the three they've messed up my drink. I've always ordered the caramel milk tea, but they give me coffee. The first time I thought maybe their caramel just tastes like coffee, but the second time I went it tasted like caramel and it was great. The third time I went, it tasted like coffee. They were super kind and replaced it but replaced it again with coffee. I wonder if one of their dispensers is mislabeled. Either way, I won't be going again. Threw strikes, you're out. Staff was nice enough, ambience is good if you're into KPop, but make sure you don't order the caramel milk tea because it's a 30% chance you get what you order. read more

While the owners have always shown nothing but gratitude and hospitality, I've consistently encountered rude service from a younger female staff member. I want to be clear that I'm not trying to be disrespectful by describing her - I simply don't know her name and was trying to provide a specific description. In one instance, my nephew accidentally cracked a cup while inserting a straw, and she reacted with visible frustration while remaking the drink. On another visit, after a misunderstanding during my order, she claimed I accused her of not knowing her job, which I never said. She also mentioned she had been working there for three years, which seemed irrelevant to our conversation. When I shared these experiences with others in the neighborhood, they reported similar issues with her rudeness. I'm sharing this feedback not to get anyone in trouble but to highlight a customer service concern that could affect the business's reputation. Addressing this could enhance the positive atmosphere the owners have created. read more

Really nice spot ! My husband and I got 2 different boba drinks and they were both really good

Really cool spot! I went to the grand opening and they were pretty dang busy. Took a little while cause there had to be like 15 ppl waiting for their drinks. Employees seemed really friendly and were quick to help us with our items as soon as they got them out. They had a big selection of food and drinks. I really like the cinnamon hawaiian roll and would recommend that to anyone. 100% would come back again, even just to come to hangout and play some games and have a drink. read more

What a little gem in the neighborhood! It started with a friendly greeting and finished with a great drink with some scrumptious chicken bites! They have games, Photo Booth, and wide variety of K-pop merchandise. Overall what I saw were some relaxed smiling faces. Thank you Boba & more!!! read more