I had a pretty good idea what was going on. When Clay showed up for the free estimate, he showed…read moreme the problem, what the solution was (buy a new shower head) and how (easy it was) to replace it. He then Jedi mind tricked me into getting some preventative maintenance that an actual plumber might be needed to do, which I agreed to. Noah showed up the next day, ahead of schedule and despite setbacks (having the wrong part) finished early. 5/7 - would recommend.

We woke to the sound of rushing water at 5am. Water heater had bad leak. Had to turn water off to…read morehouse. Called 4 other plumbers until we found one able replace water heater that day. Biggest challenge was it was located in our attic on third floor. It was such poor design in our house by original builder. Attic opening was not big enough for new going in and old one coming out. AJ and Tucker were great. Got us up in running that day. Worth every penny not to have to wait three days other plumbers quoted.

I'm very satisfied. They showed up on time and diagnosed the water heater problem quickly…read more My only gripe is they add in a flush without asking for $125. However, if you buy it up front it's a $50 discount. I bought it, but I want to know it's there.

The technician, Eric, was on ti.e, the service was prompt and thorough. I could not be more eases…read moreto get same day service si affordable . 10 stars!

Matthew's Plumbing has done some work for us before, a PRV and a water heater replacement. I had…read morethem come today to check for a leak which I was pretty sure didn't exist. The city of Raleigh refuses to check their water meter or replace it without an invoice from a plumber. Our water bill was higher than usual the last few months. I did a toilet leak test and found no leaks. Nothing else on the property showed a leak. I called the water department and they were less than helpful. Despite our bill going DOWN after turning ON our sprinkler system, they insisted there was a leak. Matthew's Plumbing sent two guys out who listened to the story, checked the meter as I did, checked the crawl space (no leaks) and listened to me complain about the water department. I was expecting to pay $200+, instead they only charged me $75. These people are honest. I was upset enough that I would have paid the $200 or more had they asked me to do so. Today's visit is why I'll keep doing business with them.

We had two simple tasks: install a per-faucet water filter, descale our tankless heater. We got TWO…read moreleaks: one busted pipe and one improperly installed water filter (screwed on badly, constant dribble). Neither of them were caught and ran for weeks causing massive water damage. Matherw's refuses to take responsibility and even BILLED US TO FIX IT! insurance is suing them for us. STAY AWAY. They do NOT stand by their work!

The serviceman was polite and was careful not to make a mess while removing my faulty garbage…read moredisposal. He finished the job in a timely manner and everything is working properly now.

Did what they said they would do. Responsive and flexible. Clean professional. Price was high and a…read morelittle bit of a surprise because I thought their quote was final price but realized they quoted me not including taxes which for a larger job were significant. But other than that. I was pleased.

Quick response and fixed the issue quickly . We found our toilet was leaking. Problem fixed…read morequickly.

Timely response, reasonable pricing, and a good job done. Good communication and I got an invoice…read moresame day.

Top notch Plumbing service. Clarence was the tech who came…read moreout to handle a small plumbing job. He was professional, knowledgeable and efficient. He even gave me some helpful tips on how to manage similar issues. Over all, I would highly recommend Air Experts, as they are true pros who offer rates that are competitive and reasonable.

I cannot understand why this company is not more highly rated. I had an awesome experience. Let me…read morelay it out. Background: I was waiting on another AC company to get back to me on a quote: days. Called them twice to check. Problem is it was hot as hell in the house - up to 88F in stifling humidity. So I called Air Experts late Thurs morning. We scheduled a consult with their "comfort advisors" (sales) for that same afternoon! That was kinda mind blowing by itself. Jackson and Erik got there and we were tearing it up while getting business done - hilarious really. By about 5pm same day, I had a quote and a good price for 2 new units. But then the next shocker. They scheduled the install FOR THE NEXT MORNING. Their installers arrived early next morning, Mark, Roberto, & Tyler. All great guys. By 10:30 I finally had air blasting in the house. I had suffered with failing AC for 18 months since buying this house and they had it down to 70 for their tests. It was... AMAZING. So, without doubt I recommend these guys. Professional, fun, courteous, timely and they honor their word.

Rick and his staff are professional and so very skilled. They're honest and upfront about what…read moreneeds to be done. You can't find a better plumbing service.

Chris came out the following day after I spoke with Ricky, the owner who I was referred to by…read moreanother company. So, very responsive and prompt which is important to me. The job was done efficiently and best of all, it was very reasonable. I know this for a fact because I got two other quotes including from Roto Rooter. Rushin was about a third of the price of Roto Rooter who were clearly absurd and the other company was even more expensive than Roto Rooter. I felt that Rushin was very fair in pricing. I examined the job and all appeared to have been done professionally. I would definitely call them again and recommend them.

The technician did a good job of fixing our clogged toilet, but it ended up costing us $300…read more(including taxes). that seems excessive for the service provided.

I saw several bad reviews for this company and decided to look for another option. My time is very…read morelimited that I can be at home to wait for a service call and their window was too long to wait.