I'm very satisfied. They showed up on time and diagnosed the water heater problem quickly. My only gripe is they add in a flush without asking for $125. However, if you buy it up front it's a $50 discount. I bought it, but I want to know it's there. read more

The technician, Eric, was on ti.e, the service was prompt and thorough. I could not be more eases to get same day service si affordable . 10 stars! read more

I had an excellent experience with Sweetwater Plumbing from making the appointment to the service provided by the technician. He was professional, knowledgeable, clearly explained the issue and repair options without pressuring me. The work was completed efficiently, and he left the area clean. I would highly recommend this company to anyone. read more

Service: 5 Work quality: 5 Cleanup: 5 Efficiency: 5 Date: 10/13/2025 Job: Maintenance to flush out tankless water heater Brandon arrived and immediately got to work on the water heater. He explained everything he was going to do and finished it in about 30-45 mins. Then, he cleaned up the area and was done. Great work and very efficient. Thank you! read more

Kris went above and beyond, discovering a leak and helping locate our hidden sewer clean out. I feel pricing was fair and he was communicative and respectful. read more

Had a great experience with Sweetwater Plumbing. Scott arrived on time, explained the situation to me, answered all my questions, and was able to fix my problem in a timely manner. I would recommend this group, and for future plumbing needs, I will definitely be reaching back out for Scott again. read more

Do not use this company. They do shoddy work and do not honor their warranty. My son is a disabled veteran, and they left polybutylene under his house and did not do work to code running pex through the beams. They left a mess in the crawl space and did not replace the insulation. They did not hook up the washing machine valve correctly, and it ruined my sons floors. now they are denying the water damage claim after they said they would take care of us. There is now mold under the house due to the water damage. They also installed several valves that leaked. Corey Boyd, Norm, Willy, Brian, and especially the owner should be ashamed for the stress that they have put my family under. Do not use this company! read more

Scott and crew came back to resolve some issues with previous sewer work. Scott and crew were extremely efficient and proficient and the resolved all the issues in a timely manner. They cleaned up afterwards. Overall I remain pleased with Sweetwater Plumbing's customer service and in particular, pleased with Scott and pleased with the owner too. read more

Erik and the Sweetwater team are top-notch recommended to anybody who has a Plumbing need

ERIC was on time and ever so pleasant. He addressed the problems without overselling. He explained everything and corrected them quickly and efficiently. He is an outstanding technician and as a complement SWEETWATER PLUMBING. We will definitely use you in the future. read more

We needed a quick service call to have a "professional" remove some older PB plumbing supply lines so that we could meet our homeowners insurance requirements. Sweetwater made it very easy with scheduling and at a price that reflected the small job without overcharging. Terrance was awesome. Responded on time and was very professional. Terrance listened to our concerns and inspected the remainder of the home, even our crawlspace, to ensure that any other obvious PB or other preventative steps were in place to avoid an emergency call later. Very thorough, polite and professional service was our overall experience. Would absolutely use Sweetwater Plumbing again. read more

Matt Morrison was of great help in solving my plumbing leak that hadn't been resolved for a long time beforehand. Thank you. Another good experience with Sweetwater plumbing. read more

Great communication at all times. Polite and mindful of keeping clean at all times. Fixed ongoing issue that other techs were not able to address. Affordable! Highly recommended. Thank you! read more

These guys did great work, were easy to get along with, and cost was reasonable. Had the wife been home, she would've made cookies for these guys. So if you need plumbing work, call and ask for technicians J & J!! read more

Great experience. Timely service. We had a separate issue after a repair and they came back and fixed same day! Joseph was great.

We have used sweetwater plumbing a few times now, and when we found some issues with the workmanship, Scott Poteat and crew came to the rescue. Scott is the best and really stands by his word and his work. He explained all of our options, looked before he leapt, and was able to complete a large job in one day that included multiple fixture replacements, valve replacements, hose bibs etc. He is always so kind and responsive to our needs and to helping us get out house in perfect shape read more

Carlos came out and very quickly diagnosed the problem. He was polite and professional.

I'm new to my home and had no hot water. I contacted Sweetwater based upon their yelp review. I had a technician at my door within the hour and my problem solved shortly after they arrived. I am very satisfied and definitely recommend them. My new plumber for my new home! read more

Great customer service - Eric was patient, thorough, and experienced! Would recommend

great timely service and everything went smoothly! Very upfront about costs and timely installation. Will use again!

Hands down the fastest service I have received. I contacted Sweetwater Plumbing at approximately 8:40 p.m. on December 23 regarding a problem with my hot water tank. They were at my house the next day, Christmas Eve at 9:00, and by 12:00 pm, I had a new hot water tank. Carlos and Will were fabulous and very professional! I would hire them again without hesitation! Christmas is saved. Thank you, Sweetwater Plumbing! read more

Good service, professional. Informative. I had a few other questions and he provided great information.

Sweet water was amazing. We got a quote on a routine inspection for a number of "needed" work. Sweet water did a significantly better job of explaining work. Updated recommendations that were given and were clearly unnecessary. And for the work that was needed, they were significantly cheaper. When they came they were professional, on time and quick. Smooth all the way around! Will definitely use them as needed read more

I have used Sweetwater Plumbing twice. Each time they were professional and up front with their pricing before they started the job. Each person cleaned up after the job was completed and made sure I was satisfied. I have dealt with Craig and Eric. Both men worked diligently and focused on customer satisfaction. I highly recommend Sweetwater Plumbing. read more

Excellent work, fair price, above and beyond Service. The service guy showed up on time, clearly identified what was to be done, completed the work, cleaned up. Highly recommend Sweetwater. read more

Very professional and punctual! I'd recommend them. The only complaint I have is that they were a wee bit pricey(900 for 3 toilet bowl kits) Also was told the same as Mary C. about my water pressure. Not sure if that's standard or not. read more

Fixed my clogged sink and toilet. Price was higher than I expected but not completely outrageous. And the repairs were done satisfactorily. However they claimed they checked my house water pressure, which I didn't ask for, and said it was very high which could damage my pipes and fixtures. They said it would be $450 to address the issue. I didn't proceed and instead bought a pressure gauge. My pressure is completely normal at 50 psi, normal is 40-60. Very disappointing. read more

Over the past 3 months while remodeling a master suite I had 3 separate occasions to use Sweetwater's plumbing service for the first time. They are now my first choice if I ever find myself in need their services again. Appointments were made and kept. I was advised ahead of time of their arrival. The people who showed up were courteous, professional, all business and left the work space cleaner than when they arrived. I have high praise for each outcome but none more so than for Mr. Brandon Cash who made sure the entire tile and grout area surrounding the new toilet was as bright as the new toilet itself! read more

Needed to replace my Delta kitchen faucet sprayer. While they could not fix it due to a bad design, they found the part online including a video of how to install. I ordered and received it the next day, installing myself saving lots of $$. Recommend them. They arrived on time, knew when they did not have what was needed and guided me into fixing on my own. read more

Scott was great! Quickly identified the issue and replaced the part right away. Great service and reasonable pricing! Thank you!

Jon is easy to work with a knowledge. Recommended. Had to cancel my order for other reasons but will be calling him in the futures

If you need a plumber, sweetwater plumbing is hands down the best! They had Mario come. He arrived on time, was very friendly, and wasn't hiding anything. He was telling me the simple fixes he had done and gave me tips on how to help keep some of my issues at bay. Got the job done fast! I was scared about who to go to because I really didn't want to be ripped off. I feel great after the appointment and will absolutely go back to them. A small part of me is almost looking for what else they could come back for obviously don't actually want that but I think that's a good sign lol read more

Bottom line: Sweetwater Plumbing checked all the boxes on helping me out with a plumbing event...timely, professional, friendly, and did a great job. Excellent service! The Deets: You know...it happens...plumbing related emergency right as you are trying to get to work. I saw the Yelp reviews for Sweetwater Plumbing and went with them. Customer interaction over the phone to set up a visit was great, professional and smooth. Within a couple of hours of getting everything set up over the phone, the technician I was assigned came to my home and handled things, he was very positive and friendly as well as got the job done. It was quick, professional, minimal mess, and a great job. The fee was reasonable for the time frame and services. I am glad I went with Sweetwater Plumbing on this one, two thumbs up! read more

Spoke to them on the phone because my disposal got jammed with a dishrag. I was afraid I was going to need a new one because it wouldn't turn on. They didn't come out and charge me - the guy just talked me through how to reset the motor...SOO GRATEFUL. He could have come out and charged. Instead, he helped me out. I will be using them again. Thank you! read more

I called due to a slow shower drain. It was by no means an emergency, however I got same day service. Mario was timely and efficient and explained the problem which thankfully was a quick fix. I would recommend this company!! The Watson read more

So happy with their work and timeliness! I definitely will call on them again for our plumbing needs!

Fast and efficient, arrived same day and completed my service within 30min. Very kind and helpful

Quick response. John was very helpful! Mario was super friendly and quick and efficient. They were able to come out same day, so that was great. read more

I spoke with Jon he was most helpful. I had an issue I was trying to resolve. He talked me through my issue and saved me a few hundred if not a thousand dollars. Polite, friendly and helpful I'm so thankful I called you guys!! The whole staff got the 5star rating but a special thanks to Jon for taking the time to speak with me. YOU GUYS ARE AWESOME!!! read more

Adding in yet another issue. Shower valve in downstairs shower not secured to the framing. Pulls from wall and will eventually fail. Costly fix! read more

Sweetwater Plumbing - Shower valve in downstairs shower not secured to framing of house. - Plumbing Near Me - Apex, North Carolina