I have never had the excellent customer service from a company as I have with them today. William the driver was polite, professional and courteous. I had to have my vehicle towed over 4 hours away and I was under incredible stress. His kindness relieved me of some and I am grateful for that. He needs a raise! read more

Called Friday 1/10/2025, during the weather event. Needed a vehicle taken from Cary, NC to Fayetteville, NC. The delivery was quick and easy. Great customer service. I would recommend them to anyone in their coverage area. read more

Broke down outside of Apex 117 miles from home. I couldn't have asked for a better experience. Fast, friendly service. They made a bad situation less stressful for all of us. I would recommend them to anyone. read more

I want to thank Mr. Bill and the whole Raleigh Cary Towing. They were very helpful and Mr Bill went out of his way to help me out. They provided excellent and speedy service. I would recommend for any towing or road side service. read more

William with Raleigh Cary Towing was phenomenal. He has helped multiple employees with our business as it relates to breakdowns, flat tires, and miscellaneous other issues. He's been a real help to our whole company over the years. read more

My son's car was picked up right away and they are reasonably priced.

I was stranded in the middle of a very busy intersection freaking out when William came to the rescue. He was kind, polite and his charge for the tow was a beyond fair. Thank you so much! read more

I called for a local transport from Apex to Clayton. I was leaving a message, when he called me back. His quote was fair and I scheduled the transport for the day needed. He actually called me back after reviewing the mileage and lowered the price! Awesome in my book. He called before pickup to confirm. We met him at the vehicle. We thought it would start, but the battery was dead. Our jumpset didn't work. He brought his and it started right up. He informed me that the jump would be extra. I was a bit disappointed, but in all reality he didn't know this at the initial time of estimate, so really more happy that he was able to get it started. He was polite, respectful and treated our vehicle as if it was his own. We will definitely use them in the future. Also as a side note we chose them even though we have a roadside service, which would have been a free tow! read more

When I called needing my vehicle towed I asked for basic pricing information. I was told it was $50 hook up fee and $3/mile. A quick estimate of miles and calculation brought me to right around $100, which I stated over the phone. I then asked how quickly he could be there. He told me about 20 minutes which was roughly the time it took. When the truck arrived I was told that the mileage from his starting point to the pickup location was also billed. This would have been nice to know beforehand. Not knowing if this was normal I didn't make an issue of it. After hooking up and climbing into the cab the driver showed me his cell phone that showed a GPS mileage of 27 miles. That equates to $81. Has I been told this ahead of time and if this is normal charging practices of towing companies I would have found one much closer. I was told he came from the office on Old Apex Rd. in Cary to pickup point on Hwy 540 @ Leesville Rd. When entered into a GPS the 3 routes offered range from 17 miles to 22 miles. The longest is the fastest but uses tolls and only saves 3 minutes from the shortest route. When I am paying by the mile I'll gladly wait 5 extra minutes to save $15. In any case, 20 minutes to travel 27 miles, even all highway, is not possible without excessively exceeding speed limits. Additionally I have no way of knowing where he actually was when he received the call. Am I to believe if he was in Clayton or Garner he would charge me for that distance? He was very "generous" to knock $32 off the $182 total, which should have only been $101, as a "discount" for paying cash. read more

Got in a jam and these guys went the extra mile to help us out. The 2 guys who came out did excellent work!

Unlike Chris C., I understand that a tow truck driver may charge me from where he is when I call him to where my vehicle is located. My driver was quick and efficient. Honestly if the driver drove excessively is quite irrelevant since I was sitting off a major highway with my three kids in the car. I called other tow companies and his price was fair. RaleighCaryTowing I give you two thumbs up!! read more