What a GREAT SHOP!! I grew up in Northern Ca and fell in love with Shops like this when I was…read moreyoung. When you open the door your greeted by the smell of gas & oil and Men who know how to still fix things and find you parts so that you may fix your own stuff. It's a shame that not many of these shops exist anymore. It was an absolute pleasure doing business with these guys! Melody MacKay

I dropped off my snowblower and was told they would look at it within 2 days. Since I was in the…read moremiddle of moving, I was not overly concerned about a timeframe. However, after not hearing from them for over a week, I called and found out they still hadn't even looked at it. They promised me they would look at by the end of the next day. Call back 2 days later and they still haven't looked at it. Promised me they would look at it first thing tomorrow. Called back the next day at noon, and it still wasn't looked at. Once they finally looked at it, they said the carburetor needed to be rebuilt. but that the rebuild kit wasn't made anymore. If I wanted them to fix it, they would have fabricate their own parts and would cost $160 or more. They were also very eager to tell me about some of the units they had available to take home that day. I said no thanks. I was charged $40 for the "diagnostic". When I got home, I searched for less than 10 minutes and found the rebuild kit for my snowblower, as well as multiple videos on how to do a carb rebuild on my own. I did that this last winter, and it ran as well as it ever has since I've owned it. These guys are either completely dishonest, completely incompetent, or both. I will never recommend them to anyone.

I had a small job, lawn mower blade sharpening. When I stopped in to Adams Tractor everyone was…read moretremendously helpful. In particular Chris was a great help and AAron (service mechanic) went far beyond what I could have ever expected.

Rude idiots. Extremely slow, it takes weeks to get a simple order. Said they didn't know much about…read morehandling online orders. Pathetic.

Fast same day even when they could not promise it. Thank you! My mechanic had brought in a injector…read morepump that needed cleaning for me and he was able to get my vehicle up and running next day thanks to these guys being so fast.

I've had these guys do work for me in the past, Fortunately I never had the misfortune of dealing…read morewith the woman tthat works there. I've never talked to anyone ruder and with worse customer service skills. I would avoid these guys at all cost. FORTUNATELY there are other diesel places in Spokane treat you with respect.

Update: talked with the owner today: Quote on quote from him " If you had any experience with flail…read moremowers, you would know that the blades are not sharp, brush hog blades are not sharp either, this is not a finish mower". Oh, I had no idea that blades on a mower were ever supposed to be "not sharp". Not expecting a finish mower, I got one of those. I guess this guy is smarter than AI. See pictures below. I added some of the y-blades (duller than a butter knife) and the amazing cutting performance after 3 passes driving 0.2 miles per hour (maybe slower ). I will avoid this establishment at all costs. Worst customer service I have dealt with. David Primmer knows nothing about the products he sells. He doesn't know what a flail mower is designed to do. He sold me a $4000 unit with blades that were not even sharpened, had no ability to troubleshoot the issues I was having with the mower, and couldn't even give me a contract to call to troubleshoot. He sold me a mower manufactured in 2024 as a "2026 Ironcraft Fl-165". There is no branding on the mower to even identify that it is an Ironcraft mower. Oh and funny how I can search for the exact unit nationwide, and find it for sale at prices ranging from $2150-2800, but Cascade wants to retail it at $3895. Hmmm. But David says that's old data. Tells me it's normal that it windrows in tall grass and that I should've bought a brush hog if I wanted a better cut. Pretty sure you got that backwards. But it's my fault because I didn't do enough research. He can't take criticism for failing on his end to be a liaison for a customer having an issue. As a dealer, that is YOUR JOB!!! You're representing Ironcraft selling their product, yet you won't stand behind it when it doesn't function in the way it was designed. The guy wants to cry because I called him out. Learn basic customer service and conflict resolution if you're going work in your business. I asked for the owner and the Ironcraft rep to contact me, and David decided to take this whole matter personally and deny me that ability. Offering me $450 doesn't fix a mower that performs poorly. If you want a trustworthy company with integrity, steer far away from these guys. Disappointed that I even purchased anything from them. David got my business and that's all he cares about. I will avoid this place for any service or future purchases.

Walked in with an oddball filter part and they immediately knew what it was and sold it to me for a…read morevery reasonable price. Very nice and knowledgeable people.

I called suburban propane to see how much they charge to recertify a tank, which is looking for any…read morerest and then stick decals on it. They said they stopped doing it a long time ago, which I find bizarre. It's what holds their product. The company I get Gas from in Mount Vernon Washington happily look at it and put on some stickers, not hard. Why they wouldn't do that is very disappointing and makes you wanna scratch your head!

Honest, trustworthy, kind, high attention to detail including privacy of private information. I can…read morenot say enough great things about this company. Every employee has had outstanding customer service!! You won't be disappointed! Speedy, and fine attention to details. Very knowledgeable staff and you can hear the smile on Anna's face when she answers the phone. Rick was our service person and all I can say is " your welcome to visit anytime we consider you family. You rock." We had a few other bids on our propane tank and this company not only beat the competition in price, nobody will beat the service.

Great customer service and a job well done. 10/10 will be my go to for any machine shop needsread more

We went to Longhorn in Airway Heights Longhorn Barbecue for my Fiance's dads Birthday& Fathers day…read moretoday. Had a server his name is Derrick, no personality, horrible service, the food was terrible& got overcharged $100 went back to tell a manager they did not care. Thanks for recking his Birthday& Fathers day. DON'T EAT AT LONGHORN BARBECUE IN AIRWAY HEIGHTS WA if I could I would give them zero Stars tell everyone you know not to eat there.

got my new car checked out and fixed by this company. They are cheap and work fast i had to get…read morebreaks and rotors and an alternator fixed. And now my car runs amazing. Definitely will be going back in the future!

Bought a Takeuchi TB216. Excellent machine. The service at FMI is nothing short of outstanding…read more They educate you as well on how to maintain and utilize you machine; in my case an excavator.

This is the go to place for outdoor power equipment…read more Best selection of mowers and handheld equipment I have seen around with knowledge to answer the questions needed