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    Bob's 31 South Auto Sales

    1.0 (1 review)

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    12 years ago

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    Bradley Chevrolet

    Bradley Chevrolet

    2.3
    (16 reviews)

    We went here looking for a truck. Everyone we interacted with was friendly. We did buy a truck and…read moreprocess was quick.

    I dropped my 2016 Cadilac off at Bradley Chevrolet Collision Center on Sunday 08-28 for a Monday,…read more08-29 morning appointment. The first problem was there is nowhere to leave your key? No sign, no dropbox...NOTHING. After walking all around their facility I decided, by chance to leave the key in their service department drop box some 300 feet behind me around the corner. The job (rear bumper skin) was supposed to take 7-10 days. I picked my car up on Tuesday 10-04, yep 37 days later. I get part delays, insurance delays & employee delays. Here is my problem. I, or my wife, called them five different times for updates. I, nor my wife, received ONE call from them, no text, no email...NOTHING with the exception of a call on Monday evening 10-03 stating my car was done. In my opinion, this is simply unacceptable and there is NO excuse. When I picked the car up it looked like it had been sitting outside for a month. Again, not acceptable. The LEAST they could have done was have it washed. There was no way to check the quality of work because the car was too dirty. They did give me a coupon for their car wash, but couldn't find time in the 37 days they had it to have it washed. Overall this was an extremely poor experience & I would not recommend them... I can only writye one review, so, here is bad service, part two: ***Buyer Beware*** I had some sort of leak on my driveway from my 2016 Cadillac and it was sitting at their collision center for over a month, so, I asked the service department to check out where the leak was coming from. As has been my experience with this dealership...I heard nothing from anyone...no call, text, or email. After four days I called them & was told it was the transfer case leaking. I asked him to please send me the estimate in writing...Here is what they sent me. Hello Steve, Rob from Bradley Chevrolet. The tech found the transfer case and transmission pan leaking on the CTS. The worst leak is coming from the transfer case. The quote to replace the transfer case with a half-hour diagnosis charge included is $2730 installed with parts, tax, and labor. It is a 4.5 hour job and all the parts needed are $1716.36. I would consider the transmission pan gasket leak as a seep and it is quoted at $520 to replace the gasket, filter, and refill the fluid. I will also let you know that you are only about 500 miles out of the factory powertrain warranty. Being a Chevrolet dealer I cannot do Goodwill Assistance on Cadillac's but if you regularly get the car serviced at a Cadillac dealership they may be able to offer you some assistance on the repairs. Let me know if you have any questions. Thanks, Rob. Rob Williams Bradley Chevrolet Service 317-809-8375 rwilliams@drivehubler.com I told them not to do anything & paid them $65 for their diagnosis. I then took the car to Lockhart Cadillac on Tuesday 10-04. I received a call from them on Thursday 10-06 explaining that whoever diagnosis this did not know what they were talking about. The leak was from a hairline crack in the transmission pan & that it needed to be replaced. There was nothing wrong with the transfer case. I assume this is just ignorance or incompetence on their part & not an attempt to do a job that clearly was not needed..

    Don's Auto Sales

    Don's Auto Sales

    2.4
    (5 reviews)

    Decent cars for a used car lot…read more Got a 2000 Ford Taurus with 111,xxx Miles in January, paid $500/down & $75/week. I will own the car in less than 60 days. I have had to put very minimal money into actual repairs other than replacing a flat tire, having to get a plug & fix a flat for another tire, it's had a few minor other things that required repairs too but with as many miles as I have put on this car it has honestly been an amazing purchase in this regards for sure!! The car is also in very good shape for as old as it is. It has one small rust spot by the back drivers tire but other than that it is on great shape. Even the seats & carpets inside. You can tell it was a one owner car, probably someone older, that took very good care of it!! Don has always been very nice, he is very understanding, as long as you stay in contact with him he will work with you if you are struggling. Definitely my favorite of any used car lot/dealer that I have gotten a vehicle from!!

    Disclaimer: I did not buy a vehicle from Don's. I test drove a vehicle yesterday and recognized…read morethat there was a couple issues including a rear a/c that wasnt working and an engine light but no other symptoms. I asked if he had the thing checked out or knew if there was anything mechanically wrong. They said not that they knew of. Im not afraid of a few fixes and it is a nice looking car so I said I would like to take it to my mechanic to get it looked at. I picked it up today and did that and when I brought it back let him know that the ac issue was an easy fix poor connection but that the engine light was giving readings that were concerning and gave him the printout of the diagnostic. It was then that I began to suspect that maybe the reason that he "didnt know" if there was anything wrong with the vehicle was probably not a lack of information issue because he ripped the printout that I gave him in half and said that he didnt think it was priced too high. This review is not reflective of the ladies working in the office, the vehicle or the pricing but of Don himself who seems to be shady and rude at best. Maybe find somewhere else to buy a car. I will be.

    Bob's 31 South Auto Sales - car_dealers - Updated June 2026

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