Smooth service, great communication- would definitely recommend to anyone looking for a body shopread more

Had an issue with a hood that needed painting. Called around and found that doing something this…read moresimple was crazy expensive and the bigger shops would have done an ok job vs. this place. They were super nice, took care of what I needed and the job turned out better than I expected! If you want quality and a job well done, I would call these folks and get scheduled!

Collision Pros did an amazing job repairing my door so fast! The quality of work is a 10 out of…read more10--it looks perfect. Madison was absolutely wonderful and went above and beyond to help get everything done quickly and smoothly. Great customer service, excellent communication, and top-notch work. I highly recommend Collision Pros!

Fast friendly and good job. They made the process pretty simple. Good job. Follow the signs off…read moreSwetzer.

star buisness! The staff are professional & kind…read more I was notified about repair progress and other issues through the process. With a thorough inspection, knowledge & the wisdom to repair my vehicle was done and looking like it was off the show room floor a lot sooner then I expected. I have a LOT of good to say about this buisness.. The best way to sum it up is that this place is top notch!

Justin was quick to assist me even though I was 30 minutes early to the time I said I would arrive…read more He was efficient with helping me with my rear hatch door of my '19 rav4 and him and his technicians found the best resolve for the issue I was having! I usually don't enjoy making a trip to the body shop but they made this a quick, easy and painless visit! Thanks Justin!

Alex was excellent! He made the dent go away and make it look like it never happened! Would…read moredefinitely recommend him!

Alex is a professional in his field and a pleasure to work with. My Tundra had a dent and scraping…read moreon the rear quarter panel and bumper. He replied to my text promptly and when I called to follow up, he was able to make the repair happen quickly and in my availability. I am very happy with his work and ability to make the dent disappear. Thank you Alex for undoing the damage and making it look good again.

I just picked up my truck after some fairly extensive repairs, and I'm genuinely impressed with the…read moreteam at Caliber Collision. While a couple of minor details weren't addressed initially, I had a conversation with the General Manager who was both professional and reassuring--he committed to making things right, which I greatly appreciate. Throughout the repair process, communication was excellent. I was kept informed at every step, which really helped build trust and ease any concerns along the way. I dropped the vehicle off in Roseville, and the work was completed at their Loomis location--likely the reason for a few small oversights. That said, the overall quality of the work is outstanding. My truck is black, and anyone who owns a black vehicle knows how unforgiving the color can be--yet the finish looks fantastic. There are still some minor issues needing attention, but I'm confident they'll be resolved soon, as promised. Bottom line: I wouldn't hesitate to return to Caliber for future repairs, and I absolutely recommend them to others. Their professionalism, craftsmanship, and customer care truly stood out. Stand outs: Mike Privitt Service advisor 279-279-7228 Brenden Coach General Manager

After my wife and I were rear ended in a hit and run collision, we turned to Caliber Collision in…read moreLoomis for repairs, on our son's recommendation. Well, they exceeded our expectations. From start to finish, their team showed professionalism, empathy, and clear communication. They kept us updated throughout the process, honored the original cost estimate, and delivered the car back to us on time. What truly impressed us was their attention to detail: our car was returned to us fully repaired and thoroughly cleaned, inside and out. At a time when we were emotionally overwhelmed, their team made things easier for us. Their excellent craftmanship and care helped restore, not just our car, but a sense of normalcy back into our lives. We're incredibly grateful to their management team and highly recommend them to anyone looking for a trustworthy, high quality repair facility!

FAMILY! Corey, Jamie and crew are the real deal. My…read morefamily and I have had the best experience with them. I have never had a body shop carry this level of service with the level of respect and integrity like smitty's auto body. I first brought my GMC Denali to them after damage from a hail storm and Corey gave me a tour of the shop. He showed me all the custom work being done, It was them knew I was in great hands. Any painter/detailer that makes a black paint job look like a mirror when done I will be forever a Customer for LIFE CHIAPERO FAMILY

This is by far the best experience with a auto body shop I've ever had…read more Great service and pricing and responsive to all my concerns. Love supporting this awesome family owned shop. Mike L.

If I could give more than 5 stars, I definitely would! Customer service is more than excellent,…read moreKevin was super helpful & informative. My car looks amazing. 100% recommend them!

Fantastic experience, great customer service, quality work, skilled team, the list goes on and on!…read moreKevin, Ty, and Noah were helpful and supportive throughout the whole repair process. Can't thank you guys enough and your wonderful team at Collision Pros. Their 5 star rating is no joke, very much well deserved! They took excellent care of my truck AND me when repairs went longer than anticipated. Will most definitely be back with any future repairs. 10/10 recommend Collision Pros

Super easy to work with and no pressure at all. They were flexible with dates that worked for me to…read morefix two of my doors that had big dents (from me turning into a flatbed trailer) and you can't tell at all! Great work.

First off, I won't be responding to any responses or messages from this review…read more Tuesday evening, a call went out on the radio for assistance for a vet whose car had broken down and was stranded out by Sacramento airport. We got a tow (A1 towing by the way.) to my husband's next job site. Patrick gave us a call the same night, having heard our request on the radio, and offered, amongst other things, to help fix the car, free of cost. And since our car is literally our lifeline right now, that if the car was beyond fixing (or it would cost too much to fix), would set us up with something cheap we could make payments on. Here comes Wednesday... Patrick sends a mechanic out to look at the car, and help us out with food for a couple days since the start of the job site got delayed and my husband gets paid daily. Mechanic runs the OBD reader, replaced the sensor the OBD reader flagged and the battery since it couldn't be saved, said everything else looked fine (husband also looked at the OBD reader so can confirm they weren't hiding anything at the time). The car was overfull of oil, so he spent a while longer trying to get oil drained out of the car, thinking 1. That might be why the car still won't start and 2. If we DO start the car - SPECIFICALLY (this is important later) - so we wouldn't cause so much pressure the head gaskets blow. NO MENTION that they might already be blown. NO SYMPTOMS either. The last thing the mechanic said to us on Wednesday was, "I'll see you tomorrow." (He had to come back with a specific tool to get the oil filter out to drain the excess oil. Once again, his diagnosis had nothing to do with the head gaskets.) Come Thursday morning, we shoot both Patrick and the mechanic a text so we can plan for the day, try to find some place cool to settle until the mechanic came back by. (The day before the mechanic had shown back up with the part without calling to tell us he was on his way, so we wanted to make sure we were there when they showed up.) Hours went by. My husband left several messages for the mechanic and Patrick throughout the day. Grateful, but confused. Literally told them if there isn't anything they can do, to at least let us know. Fast forward to Friday afternoon. We get back in touch with the radio station. It took him a few hours to be able to get in touch with the mechanic. The mechanic then told the DJ, 48 hours after telling us "see you tomorrow" and then ghosting, that it's a blown head gasket and there's no more they can do. Oh, and by the way, Patrick is now out of town. We still haven't heard a single word from either of them. We appreciated the help. We really did. We still do. But I can't imagine a more unprofessional way to conclude business with somebody. Especially a veteran. Based on this interaction, they show themselves to be unprofessional, unreliable, and untrustworthy. There will be more work to be done on the car, and on future cars. They just lost years worth of potential business. I count myself lucky this was a comp job and that I didn't loose any money at their hands. Still very grateful for the assistance they DID provide, but it was a mockery of generosity. NOTE: I do remember the name of the mechanic, but as I'm certain his involvement in this fiasco was all Patrick's doing, I'm not willing to put him in the spotlight.

I love this place Robert is awesome to work with. Only place I'd go for car repairs. I have had the…read moreunlucky pleasure of having to get my car repaired, thank goodness the process here made it a little more bearable.

This is a true 4.5 star rating. I wouldn't say a 5... but I wouldn't be fair to give it a 4,…read moreeither. I was in an accident and took my car to this location for repairs. The process of having the estimate completed and getting scheduled was easy. There was a "hiccup" with my repairs as a result of the weather, which took the process much longer than I expected. However, Tasha was excellent to work with and all was well in the end. The actual work done on my car was spotless. I would return in the future.

Newcastle Auto Tech is amazing. Our car broke down on the way home to Reno. They were nothing but…read moregreat to us as we limped in as they opened for the day. Our car was repaired and back on the road by noon. The estimate we were given was reasonable and the repair was completed for the quoted amount. We are so impressed and grateful!

Convenient, friendly, and delightful to work with. I was on my way to visit my friend in Reno,…read morewhen my 2018 Toyota Camry overheated. I immediately pulled off the freeway and found this gem of an auto repair center. the owner and his employee (names escaped me) greeted me right away despite all the pending cars they were working on. They helped me figure out what was wrong and immediately started to help and diagnose what was wrong. they filled me up with coolant, and checked all the fans and belts and sent me on my way. so grateful to have met such wonderful and honest people. highly recommend.