Parking is difficult and it is a rough neighborhood. The missing letter from the sign on the wall…read moreand the customer-bashing spilling over from the other room were a little off-putting. Expect to pay more than you will anywhere else. Plus side=lots of parts.

both 2024 and this summer 2025...timing belt and then regular annual service...both techs were…read moreknowledgeable and communicated well...service was excellent...got to get in their cue or it can be a tad long wait...they must be good...we'll be back next year for certain...Don Aspen 32 power cat Volvo D3...

The owner is the most obnoxious, toxic,disagreeable, burnt-out, negative, A-hole bully I've ever…read moreencountered in any business!! I had a simple question about installing a part I'd just bought and he went berserk!!! Mr. Hi Tide said if I give him a CC # he would tell me because he's had it with customers "picking his brain" for free. On my last and final visit I came to his business at 3pm on Thursday and he was in his office eating a sandwich. Did I leave with the part I needed? Nope. "I'm eating lunch! Come back in an hour", in a toxic, confrontational tone. The only reason this BULLY stays in business is that he's the only Mercruiser parts dealer around. I advise you to find another parts source rather than deal with this douch bag.

I would prefer to give no stars. This is the worst run company I have ever experienced. I ordered…read moreparts on July 10. I followed up via email to be told parts were ordered and all was well. On August 17, I followed up again to be told I had not given a cc. I forwarded the July 10 cc form again. I contacted the management to be told "I will give you the info, you will not give it to me" regarding your order. I have never seen service like this in 48 years. BEWARE!!!!!! I have no parts and have paid hundreds to determine what parts I needed from the company that was to do the labor when the parts arrived. DO NOT USE THIS COMPANY-

Gavin is knowledgeable, creative, and careful. He understood our specific needs with a sentimental…read morevintage boat, and proposed solutions until we found the right fit. It's clear he has a wealth of experience and practical knowledge, and was treating our boat with the care he would for his own. He was easy to communicate with, trustworthy, and professional. We will hire Gavin again. If you need help, call second chance marine. So glad to have someone we trust moving forward.

From the owner: Boat trouble? Or do you just need basic maintenance performed? We offer water pump replacement,…read morefuel pump replacement, 100-hour service, drive maintenance, as well as trailer service and repairs. Book today and get your boat ready for the water! We also perform pre purchase surveys as well. Give us a call at 707-326-7964

They really did a good job on my 25 year old captiva. The gel coat was very oxidizedread more

I used Dave up in Blaine Washington who worked on trawlers for over 30 years and not only knew it…read moreall but was very good. So that's a pretty high bar. Zack is not as experienced but what he didn't know he had the resources to figure it out. I would recommend Zach. He's honest and cares about doing it right and at a reasonable price. I will continue to use Zach. He's also a great guy. The one thing that I didn't like was having to buy the needed parts rather than them buying what's needed and billing me with a 15% markup. That really is a pain. I don't know where to buy engine parts, water pumps, impellers or a new smart connector for a 50 amp shore cord etc. To be honest I just don't want to be bothered with it. Just fix it and bill me please.

Stole 1100 did no work. Lied and told me work was done on Christmas eve so I paid him. What a…read morescumbag. Knew I was Christian.

Please read the other one star reviews my experience was the same!…read more We hired Garrett to do some repairs on our motor yacht, he said the head in the guest state-room needed to be rebuilt. Since he worked on the head it won't flush, no one has used the head since he worked on it. We didn't figure this out until until the boat was back from the yard. We needed to have the bottom cleaned, we hired Garrett to handle the boat being moved to the yard and coordinating the boat yard to clean the bottom. Garrett said he had a friend that was a captain that could drive the boat and last minute he said he didn't have anyone to drive the boat. We gave him the name of the captain we have used. Garrett told us the the boat yard doesn't paint the bottom so he could do the work. That was not true! We found out after we paid him! The boat was taken to Svendsen's Bay Marine. We're in the process of getting the quote to compare with the yard. Also we asked him to find someone to clean the carpets. He told us the cost would be between $350 & $450! On his bill to us the carpets were $450! No receipt! He said he would drop it off at the boat couple days ago with the key, then last night he said he would drop off the key & bill by 9:00am! Still haven't rec'd the key or the bill for the carpets! When the boat was in the yard Garrett told us me he would be cleaning the running gear. I spoke with him on the phone and he said he was on his way to the yard to clean the running gear. It wasn't done and he never let us know! The yard ended up cleaning the running gear because the boat had to go back in the water and he didn't do the work. When we got the bill from the yard there was $600 cost for cleaning the running gear and we contact him to confirm the work was done, he didn't called us back! At this point Garrett was already was paid! He pushed us to pay him before the boat was back in the slip! Once the boat was back in the slip I had an appointment to have the cleaners come in to clean the boat. This was the first time I had been to the boat since it was in the yard (approx 4-5 days) I got down to the boat and couldn't get in. The key was missing! Called Garrett, no answer! I ran home found the extra key! Then realized the power was off and had to cancel the cleaners. Again called Garrett, no answer. About 6 hrs later I finally got a text that the power was on when he left the boat. I contacted the captain and he came over and the power cord wasn't locked after plugged in & the power wasn't switched on at the panel so there's no way power was on when he left the boat. The lock was difficult to turn, I found out from the yard that the key was broke inside the lock. The yard said the barely touched it and it broke off. Garrett is blaming the yard for the broken key however, he never told us there was an issue! The yard said they will take care of lock! We are changing the locks! I asked him for the name of the lock smith. He didn't answer. I asked him why he didn't tell us about the lock & key, he didn't answer. Then start checking the boat, there was a large stain on the carpet of the main room, I asked Garrett about it, he said the carpet was fine and no stain when he was there. No one has been on the boat but him! I check the carpet after cleaning in the yard and there was no stain! We paid him for the captain to take the boat over to the yard. $400 was owed to the captain, the captain said he still wasn't paid. I contacted him several times and finally paid the captain. I walked up to the top deck, the controls weren't covered, seat wasn't covered and the door leading down to the captains chair wasn't covered. The hatch that leads upstairs was open as well. The small trash cans in two of the heads are missing. I asked him about this .. no answer! The boat wasn't tied up properly to the dock and the fenders weren't all put back. The rope was broke on one of the fenders. The boat was about 5 ft from the doc and when my dog when to jump off the boat she fell off the boat and I found her at the other side of the doc. Lucky she didn't drown. So many issues.. so many excuses! Started asking around.. Garrett has quite the reputation! First person I asked said Garrett did some wiring & had to pay someone $1000 to fix his work. Also heard through another friend that there was a major issue with an engine! There was a huge loss for the owners! I can get more info about this if someone is interested! Also... Looked like a few people were having a party on our boat, after all these things that happen I wouldn't be surprised if Garrett had people on our boat. Since this happen we have many neighbors watching out for our boat on both sides! The harbor master has been contacted & aware of these issues! These are the facts!

When we had our ark Sans Voile hauled out at Richardson Bay Boatworks & Ways in Sausalito in June…read moreof 2024 we knew we would be in good hands. Four years earlier we did a haul out and were very happy with the work done by Andy and his crew so we returned a second time. Andy was communicative about projects, updated us frequently and was quickly available if we had any questions. His crew did excellent work on our ark including welding, sanding, painting and other necessary repairs. They transported and hauled the boat with no issues and returned it to the slip safely. Five out of five stars for Andy and his team.

Ross, Andy and the crew did a fantastic job on my little wooden boat and their prices are the best…read morearound. I'll be back my next haul out.