Response time Quality work Resort pricing I'm charging the customer right no overbilling

We purchased a Grandfather Clock at a nearby estate sale. It was a beautiful clock that needed a tune-up after moving it to our home here in Havasu. We found Bob's Clock Shop through Crown Jewelers. They answered as soon as I called and let me know they could take care of our newly acquired piece and set up an appointment. Bob and Richard arrived promptly on the day of our appointment and immediately began assessing what was needed. We discussed what would be the best course of action, how much it would be and set up another appointment to have completed repairs installed and calibrated. The work was meticulous and thorough. They left with the clock running like new, clean, balanced and beautiful. I would use Bob's Clock Shop for any timepiece. Awesome business! Bob and Richard are the best! read more

Bob's Clock Shop - Our great running clock ... thanks to Bob's Clock Shop! - Clock Repair Near Me

Several months A friend recommended Bobs Clock Shop to fix and clean several antique clocks He came to the house an looked at the clocks.He then took of the clocks to be fixed Ann get them in working order after 6 weeks I called and he brought them to the tune of800+ dollars. He then said he has shipped all over the world and felt it would be safe to ship the clock if he did the shipping. 2 weeks later he came back and picked up the clock. He said it was to dangerous to ship it and he would deliver it himself. After of texting him He Finley said he was on his home Inca and would deliver it.The day of he called and said he couldn't do because of a battery in his car Then it was another 2 weeks to send it from UPS I question ed his change of mind no comment, The clock arrived at my Sons with a hole ripped thru the box it was a used box with supermarket bags for padding I was horrified paying 125+ for hand delivery, I contacted him for weeks texted and phone also there where no directions, weeks trying to get directions between my self and my son,The clock has 2 winding mechanics and one is not working The whole thing is so disheartens and so about money not the love of clocks I have counted another friend and she has problems with her grandfather clock that he was suppose to repair He does business in Kingman Laughland and havasu and Ca where resides I to have had a business in Havasu for 24 years and Orange County for 40 a Nd this business is taking advantage of our r. Esedents My clock is not completely working one star read more

Definitely DO NOT USE this "gentlemen" to do any tyoe of repair work on any of your antique clocks. First of all, he has a shop in Oceanside California. Read those lousy reviews on his poor service. My mom used him recently to repair an antique clock she was giving me. It took him FOREVER. Then AT HIS SUGGESTION, he suggested that he should hand deliver the clock to me here in LA, because in his wirds it was a much safer way to transport the clock. On the day he was supposed to deliver it in person to my door, he never showed up nor did he call me directly to inform me he wasn't coming. Then he took nearly two more weeks to get it to me. It came in an old cardboard box he retrieved from the trash wrapped recklessly in a garbage bag and inferior packaging materials. The box arrived punctured. Lucky for him the clock wasn't damaged. We made attempts to ask him for the directions on how to wind and operate the clock which he never supplied us with. Constant text messages to him went ignored. When I finally called him on the phone and asked him to explain himself, he hung up. To take someone's MONEY by charging them a DELIVERY FEE, and then NEVER DELIVERING the package, and then keeping the delivery fee, constitutes THEFT. He's a thief, and also an amateur "wanna be clock repairman." At best he's a grifter who takes advantage of anyone he can. Beware if you use his "services" FOR ANYTHING read more