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    The Clock Doctor

    4.5 (241 reviews)
    Closed Closed
    Updated a few days ago

    Services - The Clock Doctor

    Clock repair

    Watch cleaning

    Watch overhaul

    3 More Services

    Watch part repair

    Watch part replacement

    Watch seal testing

    The Clock Doctor Photos

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    Recommended Reviews - The Clock Doctor

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    Reviews With Photos

    Receipt - 1 Year Warranty
    Cara T.

    So, I've had a Grandfather Clock for over 19 years. I purchased it out of state and it's gone through several moves and several repairs over the years. Most recently, we made a local move and for some reason, this clock just didn't want to continue to function. Several months of missing that beautiful sound of the chimes, I did some research through Yelp.There are many repair shops to chose from however, some had not been active with reviews for several years and a few low star ratings for others until I came across Clock Doctor. This location has been in the Valley since the 60's and they have rave review from past and present customers. The process was super simple. When I called on Friday of last week (in the evening) ; I spoke to one of their clock repair guys. Explained my situation and he told me that he would have their office staff get in touch with me to see the next time the service tech would be in my area and they could then schedule an appointment. I received a call back within about 10 minutes and it just so happened that the tech would be in my area on Tuesday, so a timeframe was scheduled. I felt extremely fortunate as generally (as the service tech told me) they're booked out at-least two weeks in advance! Yesterday (Monday) they called to confirm my appointment. Today, my repair man Chris was suppose to be here at 2:00 PM. He was a head of schedule and called me to see if he could arrive earlier which was fine with me! He arrived about 1:25 PM and started right in. He was impressed with the age & stage of the clock and what great shape it was in. That said, he knew it had been some time since it had been serviced. Took him a total of about 30 minutes (or less) to determine that it just needed to be balanced, fine tuned and oiled the bearing points on the front and back plates. Was so relieved to know it was nothing major and that no parts were missing as that is what my husband and I initially believed. Chris was super professionally, knowledgeable and thorough. Extremely happy with choosing Clock Doctor. The full service along with the house call for repairs was $175 total. If parts are needed, this is included in the cost, as well as an oil treatment & a 1 year warranty. *Note- You should oil your clock's mechanism every 3-5 years to keep it running smoothly and efficiently. Also, this company will pick up and take parts to their shop in Scottsdale if it's a bigger job that requires more time and attention and will bring it back for install. BTW, If you're moving they offer their services to break down, pack and relocate your Grandfather Clock, then unpack and put it back together in your new place at a reasonable fee. Wish I would have know that before. LOL

    1870 French Mantle Clock

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    6 months ago

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    Tyler G.

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    2 months ago

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    Tyler G.

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    2 months ago

    Great spot. Fixed my wall clocks quickly. Highly recommend this establishment. Price was right too.

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    Tyler G.

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    2 months ago

    Extremely helpful and knowledgeable. Tyler was amazing! He went out of his way to take care of me. The whole team was great!

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    Tyler G.

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    3 months ago

    They are very knowledgeable about all clocks from pocket watches to large grandfather clocks.

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    2 years ago

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    Tyler G.

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    1 year ago

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    Tyler G.

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    8 months ago

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    Tyler G.

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    4 months ago

    The Clock Doctor pretty much fixes any horological instrument from watches to grandfather clocks. Great service and well run company.

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    Tyler G.

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    4 months ago

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    10 months ago

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    11 months ago

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    9 months ago

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    Tyler G.

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    4 months ago

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    11 months ago

    I got my watch resized here. Busy little place. Very quick and kind service at a reasonable price!

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    Tyler G.

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    5 months ago

    They were eager to help and explained what was involved in fixing and cost fixing my click

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    Tyler G.

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    6 months ago

    Quick and fair priced to replace the battery in my old Seiko watch. Very friendly service too!

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    Tyler G.

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    5 months ago

    They removed links on my watch for free immediately. Great service. Would recommend to everyone who has watched issues.

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    Tyler G.

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    2 years ago

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    Tyler G.

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    1 year ago

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    1 year ago

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    2 years ago

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    Tyler G.

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    7 months ago

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    7 months ago

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    3 years ago

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    Tyler G.

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    1 year ago

    If you have a quartz watch, this is the place to get your batteries replaced. Quick service at a fraction of what jewelers would charge.

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    Tyler G.

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    5 years ago

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    2 years ago

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    11 months ago

    Always responsive, high quality service at a reasonable price. Had several clocks repaired there.

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    Tyler G.

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    11 months ago

    Always a great experience here. They're friendly quick and do a great job! Only place I trust with my favorite watch. Pricing is so fair!

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    Tyler G.

    Justin, thank you so much for the kind words

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    3 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    Page 1 of 7

    Ask the Community - The Clock Doctor

    Do regulate (adjust time) on a Rolex on-site and is there a charge. The watch is in perfect condition except it is running slow.?

    We can regulate it and do it in site. Unfortunately it’s not a job we do while you wait. Anytime you are around your balance extra care is needed, also will need to reseal it.

    Don’t See Your Question? Ask Away!

    Review Highlights - The Clock Doctor

    Had our grandfather clock serviced after a cross country move, and were totally satisfied with the Clock Doc.

    Mentioned in 13 reviews

    Read more highlights

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    Breitling Boutique

    Breitling Boutique

    3.4
    (40 reviews)

    I typically don't write reviews, but after multiple attempts over the past few years, I feel like I…read moreshould share my experience. I first visited a couple of years ago to put my name down for a Rolex Submariner. I understood going in that it would likely take time, and I was completely fine with that. I left my information and expected at the very least some sort of follow-up or communication along the way. Fast forward nearly three years later, I never received a single text, call, or update of any kind. I decided to stop back in a few days ago, thinking maybe I could check in, reintroduce myself, and finally get the process moving. Honestly, that ended up being a mistake. When we walked in, not a single sales associate acknowledged us. No greeting, no eye contact, nothing. I even walked toward one associate, and she turned away and went to the back. At that point I figured I'd just be direct. I approached a man (I don't remember his name) and politely said, "Hi, I'm looking to purchase my first watch and I'd love for it to be a Rolex." Instead of any real conversation, he immediately told me to scan a QR code to fill out my information. While I was trying to ask a few questions, his responses felt short, agitated, and dismissive, like he really didn't want to talk. He barely made eye contact the entire time. A friend of mine bought a watch from this AD and mentioned that when they add you to a list, an associate usually texts you so you can communicate and stay updated. I never received anything like that the first time, and now after trying again, it felt like the same experience all over. I understand demand is high and there's a process, but customer service and basic respect shouldn't be optional. Maybe I'm younger than the typical buyer, but that doesn't mean I'm not serious or don't have the money to spend. I walked in ready to start a relationship and make a meaningful purchase, and instead felt completely brushed off. After nearly three years and two separate attempts, I'm left feeling like customers are only valued if they fit a certain image. I really wanted my first watch to come from here, but based on the lack of communication and how I was treated in-store, I'll likely be looking elsewhere.

    What a great place. I have been trying to get by here for a few weeks…read more The service was excellent. The sales lady did a great job and was patient with us. I had a idea what I wanted already. The sales lady very nice and friendly. Some of these timepiece places can be very awful. I loved my experience here and will be back when I get an itch.

    The Clock Doctor - watches - Updated July 2026

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