brought in a ring for some modifications which were performed very well and I am very happy with their work. On 11/13/2025 I also brought in a ladies Rolex Oyster Perpetual watch for repair, as it had stopped working. I was informed that they had their Rolex watches repaired by a professional watch repair person who did all their Rolex repairs. I finally received the watch back on 1/27/2026. It worked for a short period of time and then began losing time and stopping. I had to wind it a few times but it kept stopping. The stem was difficult to turn. I took the watch back and was not offered any refund on the repair charge nor was I able to contact the repair person for any explanation. I would highly recommend anyone who needs their Rolex repaired to only have it done at a Certified Rolex dealer/service which I will myself do now. read more

Mark, Alicia, and the staff at blue River gems are the most honest and helpful people you're ever going to meet. I can't say enough good things about my experience with them and I encourage anybody in the market for jewelry to stop by and meet them in person. They are a true gem here in Lake Havasu, and a five star business that I will absolutely work with in the future. read more

Great customer service . Went in with a repair , Their Price was very fair and their turnaround time was much faster than they even promised ! Definitely would recommend and I already have ! read more

Very professional and knowledgeable The whole store has great selection. Mark is a very professional jeweler

The owners are attentive and I'm very happy with the work they have done on my pieces. I have more items that I'll have done there.

Recently brought them some gem recutting and the end results were top shelf!!!! I highly recommend this place!

Great customer service watch batteries $10 by 10 minute wait and way you go happy camper highly recommend them for everything

Stopped in to get a batttery changed in my Tag Heuer after Kay Jewelrs wanted $100 to swap it out. Very kind woman did it with a smile in five minutes and charged me ten bucks. I know where I'm going when I get the wife her next ice. read more

Very friendly folks and did great job repairing my gold necklace that broke. Very reasonable as well

Thank you Mark for creating me the most beautiful ring for my husband! It's perfect! Exactly what I was hoping for! He was not only surprised but greatly pleased by the design! You took a couple of different keepsakes and created for him one that will be his future keepsake! read more

Blue River Gems - Jewelry Near Me - Lake Havasu City, Arizona

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I had a hopelessly tangled very fine chain necklace I had give up hope on ever getting untangled. It's my favorite necklace so I walked into this store hoping they'd be able to help and willing to pay. The sweet ladies at Blue River Gems were able to get the necklace untangled while I waited. The shop was beautiful with a nice selection of jewelry and no one pressured me to buy anything while I waited. The next time I'm jewelry shopping this is where I will come! It was refreshing to be treated with respect and friendliness that is all but lost in most businesses now a days. read more

I want thank these folks for their professionalism, attention to detail and their over all attitude towards their customers. I went to 2 other jewelry repair stores and the vibe was terrible, but Blue River Gems was a whole different experience. They made me comfortable and confident that they could and would do the repair! Thank You... Blue River Gems. read more

Amazing service, unbeatable pricing and just a great experience all around! I went in and had a battery replaced in a watch and a necklace sized down to a bracelet which I was told by another jeweler would take a lot longer and cost more but Mark and his team did BOTH within a 15 minute time frame while I waited! He made sure to get the sizing exactly perfect and nailed it! Amazing work, save your time going to other jewelers and just go straight to them! read more

Family owned and operated. I love this place. My wife needed a ring repaired. They were fast, efficient fair priced

What a fantastic all service shop. Jewelry, custom jewelry, watch batteries and eye glass repair. I'm an art jeweler and the owner Mark is an incredible lapidary artist as well as GIA Certified jeweler. His cabochons are the featured component on my jewelry. He has also been my go to jeweler to fix my heirloom jewelry. He restored and resized my wedding rings. His work is flawless. I highly recommend Blue River Gems. Love this shop. Blue River Gems is my go to shop for all things jewelry. read more

Blue River Gems - Quality work by Blue River Gems - resized, prongs rebuilt and and channel diamonds reset. Amazing work. - Jewelry Near Me - Lake Havasu City, Arizona

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I purchased a stunning pair of spiny oyster earrings that I love and with me providing the lever backs they converted them from hooks to lever backs . This is an exceptional jewelry store! read more

I had my wedding ring "catching" on my clothes. Blue River discovered the ring needed some extra gold put on the ends of the baguettes to protect them. They repaired it at a very reasonable price, and on schedule. I will be doing any jewelry work there in the future. Also, they have some very lovely and unique jewelry available in their store. Wonderful people- friendly and professional. read more

very polite. great customer service. took my boyfriends grandmothers chain to them after a link on it broke and could barely notice where it was fixed. Almost invisible to the naked eye Great people. Will be returning to them for any jewelry needs in future read more

The entire staff are Professionals.. I've had numerous pieces of jewelry worked on there.. watches galore.. he KNOWS Diamonds and all semi-precious stones.. friendly & courteous, professional & knowledgeable. I could go on & on but you have the right idea going to Blue River Gems. They'll help you there without judgement. Tim I read more

I have had very poor experiences with other jewelers both here in town and also in Las Vegas, but after several rave reviews from my friends I took my wedding ring to Blue River Gems for repair. It involved leaving a significant size loose diamond to be re set and I certainly approached with my trust issues. This jewelry store went out of their way to make me feel like a special customer and to let me know about their values. The results of the resetting of my diamond, the way the ring was returned looking like new, and the confidence they instilled in me with their honesty will bring me back again and again. I highly recommend them. read more

Mark is an amazing jeweler!!!! He can fix gold and silver jewelry as well as watches and eye glasses! Stop by and see his amazing creations.. read more

I needed a watch battery. While waiting I saw a gorgeous pair of earrings at a good price. All the clerks were friendly. I'd definitely return if I need some new bling (or even just a watch battery!). read more

What a wonderful "Gem" in Lake Havasu! Mark and his team were amazing!!! Not only did they help me replace the center stone in my grandmother's ring but also SAVED a very special and valuable necklace that accidentally damaged in my vacuum cleaner (yes, strange but true!). It's like new again and for this, and their quality work overall, I highly recommend Blue River Gems! read more

I had two old amber necklaces that had broken and I wanted to have restrung. They did an excellent job at Blue River Gems. I'm very pleased.