Obviously it's terrible when you have an emergency plumbing issue. Our issue arose the day after we…read morehad moved in so I was at the end of my rope. My experience with emergency plumbing service was amazing from the very first person I talk to you when I called to make my appointment. Before they showed up they sent me a text message with a picture of my technician, Ron. It included a little biography of him and being the woman at home by myself with my toddler that made me feel at ease. After they did the diagnosis and gave me the estimate they had to explain to me that they did not have the pieces that they needed in order to fix my situation but they left to go find them and then came back and proceeded to fix my problem. They were at my house from most six hours and they did not leave until almost 8 PM and their demeanor was kind and positive throughout the entire experience. They had to work with my home warranty company which was being difficult and they did not seem to mind. Ron and his assistant were absolutely amazing. I will definitely use this company if something else happens. And I will be sure to request Ron!

Had them come to fix a cracked sump pump drain line. The line was hard plumbed correctly just…read morecracked when they got here. They installed a shielded rubber coupler with the pipes at an angle and a unshielded coupler outside. I called to ask about it, and instead of putting me in touch with an owner or supervisor the receptionist transferred me to the technician who did the repair. He said they do that because it's easier, it's fine and they will stand behind it for 30 days. Not what i expect for over $400. I won't use them again, and I wish I could add pictures of the " repair".

Buckeye P&D installed a backup drain system with new promary pumo, backup pump and Moen level…read moremonitor and controller. This gives great confidence and allows me to monitor and followup on any warnings usimg the Moen app. I very highly recommend Buckeye P&D and the Moen backup monitor. Moen help line is also very helpful when an I question and issues arise with the Moen sump pump backup system ... :)

Called for a simple shower facet install, $850 quote is $400 more than the next highest quote. What…read morea rip off!

The team that came was friendly, courteous and worked very hard to solve my unique issue. They…read moreimproved my situation dramatically but could not fully recover the item that was blocking. They were very reasonable with the invoice. I will call them again in a heartbeat!

The sewer line at my home in Columbus was clogged and caused backfill into my basement. I needed a…read morehydro-jet service right away and hopped on Yelp to receive quotes. Plumbing One got back to me immediately and I was soon in touch with one of the owners -- Jess. Jess was able to schedule an appointment the next day. She cleared out the line quickly in less than an hour with no issues. Fast forward a month later and my line got clogged AGAIN! Stressed and confused -- I immediately contacted Jess and she said she could check out the issue the next day. She discovered some clothes got clogged in the line since the hydro-jet appointment and was able to dig it out. Goodness! Horrible luck on my end but grateful Jess saved the day twice! She is incredibly punctual, kind, and overall just great customer service. Fair prices too. Will use Plumbing One again in a heartbeat if I ever need additional needs (crossing my fingers it won't happen again!).

I was in need of Water Shut Off for my house. I received the service of Utility and Septic…read moreSolutions. Ty went above and beyond, he's amazing. He helped us by calling the City of Columbus and making sure that they installed the mainline shut off outside my house. I 100% recommend this company. This company is very reliable, honest, and trustworthy.

Tried and true. Down to earth local business owner who will tell you like it is. He won't recommend…read moreservices that aren't needed just to make a dollar - reliable and super easy to communicate with.

I had work done at my home with Titan Plumbing & Drains. They did a great job, very professional…read more They matched the plumbing that was already there and triple checked everything. When they were all finished, they cleaned everything! I would recommend them to all my friends and family. I am a realtor and I hand out their cards to all my clients.

From the owner: We are a locally owned plumbing and drain service company offering our customers competitive…read morepricing and the best warranties in the industry. We provide services from a minor toilet repair, up to entire house re-pipes. We also offer excavation services. Sewer line replacement/repair, water service line replacement/repair and downspout drain services. Don’t hesitate to call if you have any questions or just want a free on site quote.

I was referred to Zoom Drain by Transit and Flow for jetting and a camera inspection after a…read morebasement backup issue. The technician told me he could not get past 45 feet of line and suggested there was a collapsed pipe in my yard. I was verbally quoted a repair in the $6,000-$18,000 range. Before committing to a repair of that size, I obtained a second opinion. The second plumbing company cleared a blockage and provided video confirmation that there was no collapse or structural damage. Based on the major misdiagnosis, I requested a refund under their advertised 100% satisfaction guarantee. Communication was slow, and I was made to feel like the video proof I provided from the second company was insufficient (even though it was time stamped, dated, and I shared the invoice summary). I initially received only a partial refund. After multiple follow-ups and escalation to ownership, I was ultimately refunded in full. I'm sharing this so others (especially first time homeowners) understand the importance of getting a second opinion before approving major excavation or high-cost repairs. While the final outcome was a full refund, it required time and persistence to resolve.

Plumbing Service on 8/2/2025…read more I am writing to formally express my dissatisfaction with the plumbing service I received from Zoom Drain on August 2, 2025. I contacted your company for three issues: 1. A clogged drain in my walk-in tub 2. A replacement for the tub's drain stopper 3. A small leak under the kitchen sink I was told there would be a $200+ service charge--regardless of whether any work was completed. That should have been my first red flag. When the technician, Eric, arrived, it quickly became clear that he did not know what he was doing. Not only did he fail to resolve any of the issues, but he also managed to make the situation worse. As for the simple task of replacing a drain stopper, I was told it would require an entirely separate visit. Seriously? This is unacceptable. I paid for a service and received nothing of value in return. There was no resolution, no professionalism, and certainly no reason to justify the cost. I trusted your company to provide reliable service, but this experience has felt like nothing short of a scam. I will be sharing my experience publicly so others can avoid the same mistake. Use this company at your own risk.

Platinum plumbers are very good at their job. I asked for an estimate Dan asked for pictures. He…read moresaw what I needed gave me a estimate. They came out on the day/ time that was good for me finished up in about an hour. And everything was done. If you have a plumbing problem or you need a serious plumber call these guys, they won't let you down. They replaced the main shutoff valve from the street to the house

Courteous workers, arrive as scheduled, fair prices. I've used this company a few times and have…read morealways been treated fairly. Workers are patient in answering any questions. Highly recommend!

Grant & his team are truly great! They arrived on time (a big issue w/me), showed us photos of…read moreprevious work they had done & offered us different costs based on the kind of work done. They installed a new shower faucet in our stand-up shower. From a 2) handle to a single handle. Work was DONE THE SAME DAY, & was in line with their estimate pricing. They were VERY friendly & professional. Seriously! I know that we're definitely going to have them work on a bathtub project next. I urge you to call G-Tech for an estimate on your plumbing project. I think they could absolutely save you some money & headaches!

From the owner: - We'll be on time. We know your time is valuable and there's no reason you should waste it waiting…read morefor us to arrive. - We'll let you know when we're on our way. It's just good manners. - We'll never set foot in your home without shoe guards or a floor covering. Protecting your home is part of our job. - You'll be given up-front pricing. No guesswork -- always know what you're paying before the work begins. - If we were called out for a custom estimate, we'll deliver it to your email inbox within two hours of leaving your home. No waiting around!