We had a septic issue and these people were excellent! Father and son squeezed us in on a Saturday…read moreand saved a potential disaster. They will always have our loyalty! Thanks to Guy and his son!

Awesome is all I can say. We had a septic issue and of course it happened on a Sunday night. I…read morecalled Bob's Septic Tank service, because I remembered Bob coming out to our house when I was a kid and doing all of our septic work. I left a voicemail message on Sunday night. Low and behold we received a phone call 7:30 am Monday morning. We were put on the list first thing and they were at our home by 8:15. In and out in about an hour. It's nice to see they are still providing great service after all of these years.

I was referred to Zoom Drain by Transit and Flow for jetting and a camera inspection after a…read morebasement backup issue. The technician told me he could not get past 45 feet of line and suggested there was a collapsed pipe in my yard. I was verbally quoted a repair in the $6,000-$18,000 range. Before committing to a repair of that size, I obtained a second opinion. The second plumbing company cleared a blockage and provided video confirmation that there was no collapse or structural damage. Based on the major misdiagnosis, I requested a refund under their advertised 100% satisfaction guarantee. Communication was slow, and I was made to feel like the video proof I provided from the second company was insufficient (even though it was time stamped, dated, and I shared the invoice summary). I initially received only a partial refund. After multiple follow-ups and escalation to ownership, I was ultimately refunded in full. I'm sharing this so others (especially first time homeowners) understand the importance of getting a second opinion before approving major excavation or high-cost repairs. While the final outcome was a full refund, it required time and persistence to resolve.

Plumbing Service on 8/2/2025…read more I am writing to formally express my dissatisfaction with the plumbing service I received from Zoom Drain on August 2, 2025. I contacted your company for three issues: 1. A clogged drain in my walk-in tub 2. A replacement for the tub's drain stopper 3. A small leak under the kitchen sink I was told there would be a $200+ service charge--regardless of whether any work was completed. That should have been my first red flag. When the technician, Eric, arrived, it quickly became clear that he did not know what he was doing. Not only did he fail to resolve any of the issues, but he also managed to make the situation worse. As for the simple task of replacing a drain stopper, I was told it would require an entirely separate visit. Seriously? This is unacceptable. I paid for a service and received nothing of value in return. There was no resolution, no professionalism, and certainly no reason to justify the cost. I trusted your company to provide reliable service, but this experience has felt like nothing short of a scam. I will be sharing my experience publicly so others can avoid the same mistake. Use this company at your own risk.

Jeremy did a great job with our septic tank replacement. Mostly done in one day, came back to do a…read morelittle grading the 2nd morning. He scheduled us when he gave the estimate and was on time and on budget

From the owner: We’re a family-owned septic company built on integrity and transparency. With nearly 30 years of…read moreexperience, we’re committed to providing honest, reliable service and quality workmanship you can count on. Your satisfaction is our top priority, and we truly appreciate the trust you place in us to keep your system running smoothly. Grease Trap Cleaning At Yoder’s Septic Service, we know how important it is to keep your kitchen running clean and compliant. Our grease trap cleaning service helps prevent costly backups, foul odors, and health code violations by removing built-up grease, fats, oils, and solids. We offer dependable, on-time service for restaurants, schools, cafeterias, and commercial kitchens throughout Central Ohio. Thorough, professional cleanings Prevent blockages & odors Eco-friendly, responsible disposal Scheduled maintenance plans available Nearly 30 years of trusted local service Let Yoder’s handle the dirty work —

10000 percent recommend!! Tyler and his team went out of their way to fix a septic tank issue that…read morehad been overwhelming and stressful because quotes everywhere else were so high. They took care of the issue at an extremely reasonable rate and in a timely and professional manner. Will definitely be calling them again for any future work or issues!

Often challenging to get them to answer the phone. I said we just moved into the house and needed…read morethem to come check the system and get it pumped out. It even says that in the notes of my receipt. Well then we got a request for the city to send our service agreement. So I called back and said you all came out a month ago and did the inspection and pumped it what do I need to send with this letter. I was told they charge $125 to do an inspection. The city wanted $60 and they just did this but they did not care. Kept insisting that the inspection is a different service than just coming out and checking that it was ok. Looks like we will use a new company in the future for sanitation needs and pay the city $60 for their visual inspection.

Had a leak in the basement, coming from the kitchen sink drain. Called these folks and they came…read morethe next morning. Josh called day of and said they could come a little earlier than the appointment window, which worked out fine. As I suspected the 60-year-old drain pipe had a hole, actually a crack when he pulled it off. He fixed it right up, and though we know the rest of the pipes, original to the house, will need replaced eventually this got us going again. Price was reasonable for what it is. Service was great.

I was charged $318 for service call. All that I got done was to change two water filters (that I…read moresupplied) and got a hose unstuck from the outside. I will ask the price first...

Tamir responded to my inquiry very quickly and scheduled a visit very quickly. His prices are very…read morereasonable and he doesn't try to upsale anything unnecessary. He was very patient in explaining everything to me. I highly recommend Tamir and will call him again if I have any other plumbing needs in the future in the Columbus area

From the owner: We specialize in comprehensive sewer and drain cleaning services, including kitchen sinks, vanity…read moresinks, tubs, toilets, downspouts, main sewers, grease traps, gutters, and even camera inspections. With every job, we focus on delivering high-quality work that is thorough, reliable, and built to last. Our team takes the time to do the job right the first time, using professional equipment and proven methods to ensure your drains stay clear and problem-free. Services start at just $79.99 per drain, and every job is backed by a 30-day guarantee—because your peace of mind matters to us.