Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

I called Ricci Washer & Dryer Repair Specialist and the owner, Mark, was very professional and…read moreknowledgeable over the phone. I had already made 3 prior calls to other technicians and Mark was the only one that gave me what it would cost to repair my dryer. Others wanted to charge me a diagnostic fee and then if I decided to go with them, they would reduce the diagnostic fee. But after I explained to Mark what my dryer was doing, he told me exactly what it could be and how much it would cost. Mark did not cover the area I live at, but he was willing to come by me and repair my dryer. Mark used to be a technician at Sears, so I felt very comfortable with him because I had purchased my Electrolux machines from Sears in 2010. He was very friendly and knew what he was doing. It took time to take my dryer apart to get to where the ignitor was. He replaced it with a new one and assembled everything back the way it was. He even gave me a Veteran's discount, which I was very pleased. Mark's price was very reasonable, but most importantly, he did a great job and repaired my dryer on the spot. I am extremely happy with his service, and I highly recommend Mark. Thank you so much, Mark!!

The technician showed up and gave us Good service and was very informative. He provided the service…read morewe requested and at a good price. These business is o e I'll use again.

Tyler was Great. The previous repair company told me the whole unit needs to be replaced and then…read morewe contacted Tyler for second opinion. Tyler got it fixed within few minutes and saved me a lot of money. Definitely Recommend!

Tyler was great! He answered my call at 3P on a Saturday when many appliance shops are closed. I…read moretold him my problem (water leaking from the back of my fridge) and he immediately described all of the possible causes, and quoted me a labor cost over the phone. He arrived an hour later as promised and after taking a back panel off of the fridge he was able to spot the problem in less than a couple minutes... it was exactly what he had told me the most likely problem was, an invisible pin hole leak in a water feed tube. He went to Home Depot to get a replacement hose... of course the OEM hose had proprietary nubs on each end of the hose so he bought a generic hose and retrofitted the proprietary ends onto the generic hose ends. No need to order an OEM hose and put up with a water leak until it arrives. That solved the immediate problem, and in testing to make sure there were no new leaks from the replaced hose, he saw that the water filter housing was also starting to leak into an evaporator pan. He helped me order the correct part and now we are waiting for it to ship. I've had good luck with all the appliance repair people I have used, but Tyler really goes the extra mile for customer satisfaction and is very appreciative of my business. When I need service in the future he is the first I will call.

On time and diagnosed the problem quickly. Price was reasonable and no problem scheduling an…read moreappointment

I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.

I've called Kris for help with both a dryer and a washer, and each time he quickly diagnosed the…read moreproblem, provided a cost-effective solution, and took the time to explain the cause. It's clear he values both quality workmanship and customer understanding. I trust Kris to be an expert in his field, honest in his recommendations, and fair in his pricing.

Timely, professional and fair price. Dryer had no heat…read more Texted the business on Sunday night and Kris was at my house Monday morning fixing the dryer. Was highly professional and knowledgeable. Cleaned inside of the dryer mess after years of running. Fair price for the fix. Would recommend and use again for appliances. Keep business local and Kris lives in the area.

2 minutes! You charged me $89 to say that my washer needed to be replaced. You would gain more…read morecustomers if you just said you need to replace it. No charge. $89!

Appliance Rescue came to my house to repair a dishwasher. Two men came in, pushed a button, said i…read moreneeded a new 400 dollar control panel and left. charged me about 100 dollars. Sears came out today and fixed my dishwasher. For 100 dollars. SCAM service. Do not use.

Excellent service and execution! We moved and our refrigerator cord was damaged. A + was not only a…read morefair price, they actually did the work and replaced the cord the very same day I contacted them. Seriously- look no further!

Would not give up front quote even though I have quote from DCS tech that asses the issueread more

Dave is the owner/operator of this independent repair service and is just the best you can get!…read more Dave goes out of his way to fix the problem quickly and completely, and just because he's a really decent guy, he'll tell you straight out if equipment in question is worth repair or better off replaced. He doesn't sell appliances, so his expert opinion is valuable. If you are old enough to remember how home service people used to be - honest, reliable, skilled, and trustworthy - Dave will seem very familiar to you.

Dave was extremely helpful in repairing our GE Dryer. Dave knew exactly the issue and was able to…read moregive us terrific service. I highly recommend working with Dave for your appliance repair needs.