Brought a guitar in for repair. These folks are very professional, and I was called right away with…read morethe cost of the repair.

Great people for your instrumental needs. This is my music store to go too. From the time we…read morearrived in Dallas, it was Murphys. Even more so now that Sam's closed. Guitar center is out of the question.

We had looked for a long time to to find an actual builder and master luthier of violins for my…read moredaughter. She is 8 years old and very talented. Violins So we looked around Dallas. We dug deep, and asked professionals in the Dallas Symphony Orchestra. Finally the answer close to our house in Plano, the Vitale Violin Shop in Plano, Texas was recommended to us. The Symphony shared an article written in 2012 from the Dallas News Paper here: http://www.dallasnews.com/lifestyles/headlines/20120302-frisco-man-s-dream-of-making-violins-comes-true.ece Our search was over. The Violin Shop is absolutely amazing!!! The staff is courteous and very helpful. A master luthier that actually builds custom handmade violins and orchestra instruments! I didn't even know that type of skill set still existed out side of Italy, let alone this century in Plano, Texas! There is a 2000 sq ft. facility packed with custom handmade violins. There are many rooms and levels of instruments of all kinds. In addition we found a new teacher who plays in the Symphony from there! Thanks for reading! Go check them out... Billy Johansen Plano, Texas

I called to see if this luthier could set the bridge on a cello that I had bought online. Without…read moreseeing it, he laughed and said, "We don't do this because these always have problems." How could he know this without having seen the violin? Because he also sells cellos, I'm sure he would rather I have bought the cello from him, but, to my mind, business is business. I found his response and pre-judgement highly unprofessional and disappointing.

A teeny bit hard to find , but worth walking across through the gate. I called ahead & asked if…read morethere was time to fix our flute. Owner said he would have to see....In the end he addressed us right away , looked at it, fixed it in about 5 min! Charged about $10!! I was very pleased. We will go back! Thank you so much, The Band Connection!

We went here to try and exchange my current flute for a new flute since my current flute always…read moregets ruined. When we asked for a new flute Mr. Walker said "well its like a car, if something breaks on your car they wont give you a new one" acting like a flute and a car are the same thing. The owner treats you as if you are incompetent. Not only that but hours are not flexible at all. Overall, i do not recommend, don't waste your time and money coming here.

The owner of this business is one of the kindest people I have ever had the pleasure of meeting. My…read more6 yr old son and I were just walking by the store and looking at some of the instruments from outside. The owner saw us and invited us inside. He played something on the piano for us and then let my son play on the drum set because he felt kids need an outlet during the pandemic. My son had a blast playing the drums. Thank you so much for your kindness today! The world needs more people like you :)

3M music academy is the best place in DFW for studying music.read more

Bought a piano in March. Bench came damaged. Delivery guys took photos of the broken bench. I took…read morephotos of the broken bench and emailed them. It's now September and I am still waiting for the replacement. They have not reached out to me. I have called and emailed numerous times just to be told they are working on it. Absolutely unacceptable to spend that much on a piano and have to wait 6 months for a bench. Still no indication of when it might come. WOULD NOT RECOMMEND BUYING FROM THEM.

Well Bruno, the owner is a great guy and when we spoke last week I thought we were making progress…read more I am happy to see to good references so they can do it right, but I m returning our Baby Grand. Sad.

Yelp Review # 18…read more Music lessons are available for all age groups with timing starting at 30 minutes. The staff are kind and willing to answer any question you may have. I've recently taken violin lessons and when signing up their offer flexibility when scheduling your lessons. Teacher bios can be found on their website and day of sessions can be booked as long as staff is available.

Facility - 4/5 Teacher - 4/5…read more Policy - 1/5 Bad experience we got - 0/5 So we've been a customer for more than 3 years, maybe more. My 2 girls take private piano lessons here. Bad experience My kid's teacher was off, and we were given a sub teacher. This guy called Juan, wasn't patient with my girl and made her cry. Then after she cried, he just sat back and played with his phone. I DID NOT pay $40/ session just to have my kid cry and the teacher playing with cellphone. The owner Melody Ouyang was on vacation. The business manager apologized, but I never heard from the owner about the horrible experience. All they did was, to schedule another makeup class for my kid. But it was a terrible experience for my kid. Policy They have this ridiculous withdrawal policy, which is they charge $50/child when we want to withdraw kids from the school during Sept-July. No other schools has withdrawal charge like this. So on June 2, 2018 I was surprised to get a bill that charged me $164/kid for June tuition and another $189/kid for September tuition. Well, they said there's a $25/kid enrollment fee for 2018-2019 year and that I must pay Sept tuition to hold my kids' spots for 2018-2019. I said I'd like to withdraw my kids due to the bad experience we got (see above) and the business mgr said no refund for the amount we've already paid (September tuition) and when I pressed to move the Sept tuition to cover July, so I don't have to pay for July tuition, she kept saying she needed to get Melody Ouyang's permission (which Ouyang was gone on vacation for a long time, more than 2-3 weeks). I can't pull my kids in June/July, because they require a 30-day notice prior to 1st of each month. Long story short, I don't want Ouyang to come back and deny my request to move September tuition to cover July. If she declines in late June, then we must cram 9 lessons into 3 weeks. In July, they only have 3 weeks of lessons (due to Independence Day week). So before Ouyang comes back from vacation, I requested to just pay July tuition and cram 9 lessons into 5 weeks time. July lessons: 3 lessons plus September lessons 4, plus make up classes. They acted like they were giving me a favor and didn't charge me $50 withdrawal fee/kid (which I was told, that $50 fee is if I pull my kids during the school year). But I finished 2017-2018 year, from September 2017 to July 2018, so actually, there was no reason to charge me $50 withdrawal fee/kid in the first place. I am just appalled and disappointed after having been a loyal customer more than 3 years, to be treated like this. Never heard back from owner (Ouyang) personally. I sent her an email about the horrible experience and never heard back from her. I put my kids into the school because she's a Juilliard grad, but my kids were never once under her tutelage - understand Ouyang is very busy. So the fact that Ouyang is a Juiliard grad, doesn't help my kids' piano skills at all.

I've been taking drum lessons from Kenneth for a while now and I absolutely love it! I feel like…read moreI've learned so much so quickly. Even on the occasion that I come into class feeling discouraged, I always leave excited about playing the drums and with a positive attitude. Kenneth is an awesome teacher. He's so patient and always makes you feel comfortable. If you've been thinking of taking lessons, I would highly recommend this place.

If you want to deal with an over inflated ego, name dropper, and almost seems to lie at times given…read morehe isn't 100 but has stories upon stories of accolades he supposedly haves this place is for you. My husband is in a band and had some work done. The big, tall guy in the shop cant seem to get to work several times a week and if he does he shows up and opens up late. He had our guitar for well over the time frame he should have, wouldn't return calls or texts and never showed up to open the place up for pickup for our instrument! He would tell us he is sick or had car trouble or sometimes never update us. Go somewhere else.

These guys are awesome. I once had my Martin DC-16GTE fall in its case onto concrete and had…read moremultiple crack plus two major separations on the side. Not only did they fix it up perfectly but it plays like new. They also have set up my ES335 and it is perfect! Definitly recommend these guys. They are super friendly and knowegeble.