I took my cello in to have a new bridge cut as my old one kept warping. Spencer took the time to go…read moreover the instrument, found seam cracks (missed by the previous repair at a different company). He reported it to me and fixed it as well. He did an amazing job and is officially my go-to repair guy now. He even cleaned my instrument, which is above and beyond as I use this cello daily.

I ordered an ACME Siren Whistle from these guys back in the summer of 2025. The website clearly…read morestated it was 'in stock'. 10 days later, it still hadn't shipped. I called them and they apologized for not actually having in in stock at all, and promised to refund my money. Six months later, I'm still waiting. No emails, no texts, no contact at all. Completely unreliable, perhaps even unethical. Looking at other reviews, I see I'm not alone in this experience. Avoid.

I had a phenomenal time picking out a guitar for my birthday gift. I was in the market for an…read moreacoustic and was floored by how much selection they had in store. I really love that. They had a dedicated practice room where I could try each of them on and see how they sounded with their built-in electronics through dedicated acoustic amps. I found a couple that were really lovely that had a tuner on board which I had never seen before and ended up picking up a beautiful guitar that had softened beveled edges and was so comfortable and the best part was it was on sale and I didn't realize it! The staff were super helpful and very friendly with me and my three kids who are all musical and got to explore the drum sets together and learn something new about music. It was an inspiring and fun memory for the whole family!

I'd normally say you don't want to be a professional in a Guitar Center. It's the type of store…read morethat's usually reserved for an emergency. Shae, the drum manager will take care of you though and knows his stuff. If you need something and don't want to drive all the way to a specialty store, this is your GC. They have their "s" together here.

Our daughter has been in the MSI Dallas program for 3 years now and she has learned so much more…read morethan we could have hoped for when we were blindly searching for how and which method would be best for her to learn piano! We feel that we are So Blessed beyond any luck even - blessed- to have found MSI program so close to us. She is a musician I can safely say now from the full spectrum music education she has been receiving. Reading music, writing music, singing music, playing piano, playing percussion, performance poise accomplishment- music flows in her through her and from her. So good for her development- mentally physically psychologically emotionally. All her life, she will easily access this avenue of expression and creativity. what a gift to give to our children! thank you MSI Dallas you ARE the best.

This is without a doubt THE best music school in Dallas, maybe even in Texas. The instructors are…read morenot only accomplished musicians but they really understand how to teach children. We have both of our girls enrolled in piano lessons and we couldn't be happier.

Tone Shop is one of the best guitar stores in DFW, if not the country. The staff are really…read morefriendly and very helpful. Tone Shop stocks a wide variety of new and used instruments, as well as amps, pedals, etc. In terms of new guitars, you can expect to find Fender, Gibson, PRS, and Reverend - and maybe more - for electric. Taylor, Martin, Gibson, and more for acoustic. The cool thing though is they carry a range of instruments in these brands. You can buy anything from a Squier, Epiphone, or PRS SE up to a Core PRS or even a Custom Shop Fender or Gibson. And I don't just mean they have a single custom shop guitar on display, they have like a whole wall of high end Fenders and another for Gibsons. It's kind of fun to go in there and see all those amazing guitars. They've got guitars that cost hundreds and guitars that cost thousands. While they might not always have the same range of brands as the bigger store (no new Schecter, EBMM, etc.), they have an amazing selection within the brands they do carry. There's something for everyone. They have a decent selection of pedals, including Boss, Strymon, and more. A small selection of pickups too. I bought one of my favorite guitar straps from them. They've really got a lot of cool stuff! They also have sales periodically, and some great deals can be had! If you sell used gear to them or trade in toward something else, their prices aren't going to be as high as you could get selling it yourself online - but are fair for selling to a retail store. I think you can do a "sell in store" deal through Reverb with them too. I've been really happy with the guitars I've bought from them, and the shopping experience. They also do repairs, pickup swaps, etc. I'm pretty sure this location also offer PLEK. I've never done that myself, but I'm kind of curious about it and might take a guitar in go through the machine some day. Sometimes they host events at the store too. Overall I'd highly recommend Tone Shop in Addison.

Just go. Wonderful people. Attentive and generous with their time. Great setups…read more Im glad I found them.

Scott is being inducted into the Banjo Hall of Fame this fallread more

I have been working with Scott for a couple of weeks and am impressed. My sessions never feel…read morerushed, and Scott is a great teacher. This is one of the few places that offers banjo lessons, so I am very happy to have found this place. I have seen both adult and child students, and have heard plenty of playing improve over my time here. If you are looking for lessons as an adult, I highly recommend Scottsound. If you are looking for your child, I also highly recommend Scottsound.

I purchased a used Ovation Acoustic Guitar from Zoo music as well as guitar lessons. I enjoyed the…read morelessons as well as the Guitar. I highly recommend Zoo music for all of your music needs.

Cool place with a wide array of some sweet vintage gear. It's definitely a shit hole, but some of…read morethe best places are, right? Only annoying deal is, the majority of the guitars state; "ask Dave for the price" Fuck that. I dont want to ask Dave, just price it folks!

Went in to look at guitars, not planning to buy right away. Tried a couple of models and got some…read morebasic advice. Might come back when I'm ready.

Fantastic customer service and great people! Helped me find exactly what I needed and even helped…read morefix my guitar tuner on the house! I'm definitely coming back here for all my guitar needs from now on

used to go here all the time, and I even bought a guitar here. The entire staff, except for the…read moreowner was rude every single time, and the last two times that I went in during business hours, the store was locked.

They gone store front is empty as 12/30/23. Too bad was nice store sorry to see a local music store…read moregone

I recently took my headless bass there for a set up. I'm SUPER picky when it comes to how my bass…read moreshould feel and play, but Richard absolutely took care of me and then some. Richard was extremely kind and easy to work with and offered for me to try out the bass before I took it home so he could fine tune the action to get it to my perfect height. In the end, he set up my bass with silky smooth low action as requested and I have to say, this bass has never played better! The action was just at that perfect sweet spot where the neck played like butter but high enough to where the notes really sing. Ever since I took it home, I haven't been able to put it down. The bass is just a joy to play and plays the best its ever played since owning it! I swear I'm not exaggerating when I it's just about the best set up I've ever had on this bass. It should be noted I also came in with some issues on the headless hardware that were unique enough to not have an easily searchable answer on google. I told Richard and, after working on my bass, he gave me some tips to try and so far, they've worked like a charm. At no extra charge too! I really cannot recommend this place enough. If you're looking to have any kind of work done on your instrument for a fair price with supberb customer service and expertise, you owe it to yourself to try out Richardson Guitar Works. This place is the real deal!

Richard was awesome! He was quick to repair my guitar (jack input). Very knowledgeable and helpful!read more