There's so many things on the list that need to be changed with this facility, for one that food in…read morepictures are definitely three years old looks nothing like what they're served the residents items are coming up stolen you have employees that are miss handling the residence items, The access that residents have two each other's things as far beyond unacceptable there's not enough accountability I have a family member that has been there and I am not at all impressed with the community they don't do the proper training or correct analyzing when it comes to assessing to see which resident stays in what area because there's two parts of the area Watch the other half of the memory care the residents do not have access to the rest and some of them should not be there!

We were very disappointed with the care our loved one received from Memory Care at Maple Hill. On…read moremultiple occasions, the staff neglected to return clothing and bedding items to the proper rooms. We lost blankets and multiple clothing articles this way. The aides did not engage the residents or follow the scheduled activities. The nursing staff failed to comply with the doctor's orders to treat a physical condition in our loved one, even after multiple calls and reminders. This particular condition then spread and became nearly fatal. Maple Hill had our loved one transported to an Emergency Room with no identifying information, nor were they available to answer the ER doctor's calls for well over an hour. The ER doctor had no knowledge of our loved one's dementia and was able to recognize it only after our loved one had been put in restraints. Now that we have moved our loved one to a new home, Maple Hill is refusing to refund monies owed. We are very concerned for the other residents at Maple Hill-particularly those in Memory Care who cannot speak for themselves.

I wouldn't advise anyone to choose Season's at Maplewood. Poorly managed, not enough staff,…read morerequiring agency RAs. This facility is NOT properly conducive for memory care.

From the owner: Ecumen Seasons at Maplewood is an Ecumen senior living space located in Maplewood, MN offering…read moreIndependent Living, Assisted Living, and Memory Care apartment homes. Ecumen is a 160 year old award-winning nonprofit senior housing & services provider.

Before I point out a few negative things I would like to say there are some people at this facility…read morethat were kind, considerate and respectful! There were others that just wanted to collect a paycheck, they did not care for the people in their care unless they knew someone was watching them. I went to this site everyday for 2 months while my father was in hospice. They rarely cleaned the floor to the point I complained to management, management made excuses instead of addressing the issue. I witnessed a woman fall out of her chair and land on her face, they picked her up and put her at the table for dinner. I now know such a fall would be called a trauma silver and someone should of done a full head to toe inspection of her body, they did nothing while the woman cried while trying to eat. Many meals barely had any protein on the plate and most meals were cold. There were other issues.

I pray my children would find a better option for me if needed. Staff seems very lax and facility…read morein need of updates

can't wait to take my son out of this place. They welcome you with open arms and then once they get…read moreyou in there, they change all the rules everything that we signed up for they took away from him half the staff shows up late half the staff doesn't show up they took away my son's private help and I would give that a thumbs down and removing him ASAP. also, my granddaughter got bit by a bat inside the home yes Evergreen a bat

Reviews Evergreen Homes…read more Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! MATT BROWER 10 reviews 11 months ago Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Reviews Evergreen Homes Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! SKP 2 reviews 2 minutes ago New No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ever had! They should be shut down for the horrible, terrible things they did and the lies they made up. Thank God everyone realized and saw what they were doing and my mom is safe and out of there and I see her every single day. They purposely kept me from my mom. They are cruel, heartless, and I wonder how they sleep at night. There are a few nice staff, but most are 2-faced and lie. My mom is no longer being held hostage in their homes. I could give you graphic details and pictures but it's not worth it. They are not worth my time. Thank God everyone saw through the lies and got my mom out safely. Their doctor is worthless and doesn't have a clue how to do his job. Seriously, keep your loved one far away from this company. In the house my mom was in one resident died, then another one died shortly after, then my mom rushed to the ER. I started to fear something fishy was going on. The RN has zero personality and gives you zero confidence in her abilities. I could go on and on but I have said enough. Beware: If you report them to MDH or MAARC, the President will keep you from your family member. I am thankful for Ulissa, Ace, Ann, and Brooklyn. I certainly hope the 4 of you move on to a more reputable company and realize the terrible company you work for. It's a cult-like facility and actually scary. It's an absolute shit show. So glad my mom escaped their cult-like prison safely. They actually told me that Red Robin would be her home permanently. Then they pulled a stunt saying it would be shut down and moved her to the more expensive house to steal her money. The other house never shut down and the other 2 residents my mom lived with still live there. They wanted my mom's money. Thank you to the Guardian and the Ombudsman. You saw their true colors. My mom is free and safe and I get to love on her non-stop. The staff at her new facility are amazing and so understanding and loving. Night and Day Difference! Stay away please!

Clean, updated and good food. The staff is super friendly and kind to residents and guests. The…read moreExecutive Director, Lisa is top notch. What a great facility with amazing people!

From the owner: Embrace a lifestyle of comfort and dignity at The Shores of Lake Phalen, a leading option for…read moreassisted living in Maplewood, MN. Designed for seniors who value independence but need daily support, our community provides personalized care in a serene, lakeside setting. Residents enjoy thoughtfully crafted living spaces, chef-inspired meals, and enriching programs that foster connection, wellness, and peace of mind. With beautifully maintained outdoor areas, cozy indoor lounges, and a warm, attentive staff, The Shores creates a true sense of belonging. Discover a place where care feels like home--personalized, purposeful, and empowering.

having lived here now for 5 & 1/2 years; I feel I am able to give a thorough & up to date; not to…read moremention, more honest review of all I have observed and learned to tolerate (in a manner of speaking) in all the time I have lived at D.G. I moved here after I had a fire in the apartment I had lived in for more than 20 years and was #forced to relocate. Before I start, let me say that my health has improved an enormous amount since I began living here; due mostly to the fact that my diabetes is completely under control at this point in time (3/20/24) The Nursing staff @D.G. initiated treatment w/insulin about a month after I moved in in July of 2018 which I objected to fiercely, because I'd never had to be on it before--I have/had 2 Uncles who were both diabetic-the one who is still living went first on insulin-and is now on dialysis 3? X a week and I didn't want that to be my own course so I changed to a intermittent fasting diet which works well for me & continues to. I am back to what I weighed in H.S. & honestly feel pretty fabulous. I just had my 70th birthday & when I moved here I could not have conceived of living that long. more to follow...

I found this place initially as a temporary living situation for my mom until I could buy my home…read moreto have her come stay with me so I could take care of her and I thought it really would be a good place at first. I was proven very wrong and regret my decision to have my mother stay here. With the exception of a very small few the only thing most of them cared about Is the money. The people working there I am referring to. They would constantly have infestations of rodents to which I cleaned my moms room when she was at hospital temporarily and found it to be over run with rodent feces I threw a lot out and had to disinfect everything in the room. They let it get out of control in the time I was healing for surgery not able to visit then I cleaned it and while mom still in hospital, it happened again she died a few months after this before I could get her out and I found mice dead in traps half decayed in her room. They dont care about these people. These vulnerable elderly. They also dont respond to the emergency button my mom had on her neck right away could take hours DO NOT put your loved ones here. I miss mine everyday and will always regret she spent her final days here.