Today, my boyfriend and I visited MG Spa for a couples head spa, and we had the worst experience…read more We will absolutely not be returning. I emailed the spa over a month ago to book the appointment and specifically asked whether they had couples rooms where we could receive the service together. They confirmed that they did and asked what day and time we wanted to come in. I provided a date and preferred time, and they confirmed the appointment. When we arrived today, we were brought into the spa's half-finished basement, where a woman immediately directed my boyfriend into a room with only one bed. I stopped her and explained that we had booked a couples appointment. She told me that another couple had arrived earlier and taken the couples room, and that they only had one couples room available. I explained that our email correspondence clearly showed that we had reserved the couples room over a month ago, so it was unacceptable that they had scheduled another appointment in that room during our reserved time. After going back and forth with her, I eventually gave up because there was nothing else that could be done. We were placed in separate rooms. Throughout the entire interaction, she was rude, dismissive, and offered no apology. The head spa service itself was just as disappointing. The woman who performed my treatment was extremely aggressive, and the experience was not relaxing at all. The entire setup felt cheap and unsanitary. I genuinely did not enjoy any part of the service. At the end of the treatment, I was brought into the hallway for a blow-dry. While my hair was being dried, the same woman who had originally brought us downstairs approached me and told me that next time I needed to make sure I requested the couples room when making my reservation. I told her that I had done exactly that and that our entire email conversation was centered around booking the couples room. I explained that it was not my fault that they chose to schedule someone else in that room despite having already confirmed our reservation. At that point, she became extremely rude and essentially blamed the entire situation on me. After my partially completed blow-dry, we went to pay. While explaining the total cost, the employee repeatedly asked how much I wanted to leave as a tip once I mentioned I was paying by card. First of all, it is highly inappropriate to ask a customer for a tip, and secondly, I had actually planned to tip in cash. I seriously considered leaving no tip at all, but I still ended up tipping $10 to each woman. At no point did anyone attempt to resolve the situation, take responsibility, or offer any form of apology or accommodation. Instead, they made the experience even worse through their rude behavior and by repeatedly blaming me for their mistake. I will never return and would not recommend this spa to anyone.

They were amazing, couldn't be better! Other than the machine, they do so many other procedures, my…read moreskin really feels renewed!

This was my first head spa experience and it was fantastic! I booked the All-in-One Deluxe Head Spa…read moreand it was well worth it. My head feels entirely clear, mentally and physically (it cleared out my sinuses, who knew?!?). I definietely recommend it and will be booking again!

The workers were kind in general and I wanted to love this place but had a bad experience and would…read morenot return: 1. I booked a single service in advance but was put in a couple's room with a stranger because all the single rooms were booked. The masseuses held up towels for us to undress in the room together which was uncomfortable and unprofessional. 2. When paying, I tried to leave a 10% tip, considering I had a less than ideal experience in the room. The worker then had the audacity to ask me to reconsider and leave a 20% tip. Regardless of the quality of the service, asking a customer to tip more is unprofessional.

The therapist are very polite and give great massages. This place is a bargain! I highly recommend…read moreit!

The quality of the back massage was very good, and I felt relaxed afterward. The room temperature…read morewas a bit low, which slightly affected comfort.

Wonderful massage, focused on back & legs. Angela will even walk on your back. Also very reasonable…read morepricing, clean and comfortable facilities and convenient parking.

From the owner: Best massage in Brookline, MA! We offer the highest quality massage services in Brookline, MA. Our…read moretherapists are trained to provide highly effective massage treatments that will improve your physical and mental health. The services we provide are, Relaxation massage, Swedish massage, Aromatherapy massage, Deep tissue massage, and Sports massage. All of our services come with various health benefits that can help improve stress, chronic pain, anxiety, fatigue, headaches or migraines, and more. A massage will also help you feel at ease, in a state of mental and physical relaxation. Call us today at 617-955-5557 to schedule an appointment or walk-in. We're almost open every day from 9:00am-9: 00 pm, and our experts can help choose the best treatment for you!

Great massage for a deep tissue for an hour and a half had enough energy to get through the…read moredifficult parts! Had a lot of pain and tension and the massage felt great! Highly recommend!

Super nice!! I gave…read morethem a call and booked a massage in 15 min. The place has a nice atmosphere and everyone was sweet. I only booked a 30 min foot massage because I've never been here before but after my experience I want to book a longer massage!

Lindsey does an incredible job and creates a wonderful, relaxing experience! The facility is very…read moreclean, calming, and welcoming.

I see the owner Lindsey for massages twice a month. She's phenomenal!! She really is the best. Love…read morebeing able to book online. Happy to support a woman owned business. My boyfriend will usually see Mae who is great too!

This was my first time at New Work Spa, and I was pleasantly surprised at the quality of the…read moremassage provided by Yingyu - Mish. It was not too hard, not too soft, just right. I intend to return soon. The facility was clean and conveniently located in Brighton Center.

I had a great 60 minute bodywork here for an affordable price. It was very easy to book online. The…read morespace was very clean and inviting. I loved the music playing during my massage - wasn't that boring classical music, more of a pop vibe. I felt so relaxed afterwards! Highly recommend.

I love my massage sessions with Kate. She is a lovely person and a fantastic massage therapist who…read moreintuitively listens to her clients' bodies and is also grounded in excellent technique. Kate facilitates and holds a space that allows me to relax and become more present. I always leave my sessions with her feeling reconnected with myself, more balanced and a greater sense of inner peace. I recommend Kate warmly and wholeheartedly!

Kate is an exceptionally skilled massage therapist who truly understands the body and how to tailor…read moreeach session to her client's needs. From the moment the session begins, it's clear she is both knowledgeable and intentional in her technique--balancing therapeutic depth with relaxation. She listens carefully, checks in appropriately, and consistently targets problem areas with precision and care. I always leave feeling noticeably better, both physically and mentally. If you're looking for someone who is professional, intuitive, and genuinely excellent at what she does, I can't recommend Kate highly enough.