I originally left a 3‑star review because my first 90‑minute massage with a female therapist felt…read morevery routine and not customized to the areas I listed online. There was no consultation, she didn't engage in much conversation, and it was clear my intake form hadn't been read. Even when I mentioned my tight hips/psoas several times, she didn't adjust. I actually found this place by reading Google reviews and decided to take a chance, so I was disappointed that the session felt generic. Gary, the owner, reached out afterward, apologized, and explained what went wrong. He offered a complimentary 60‑minute session tailored specifically to my concerns, and I went in today. The difference was immediate. Gary was knowledgeable, conversational, and focused exactly on my tight psoas/hip area. He understood the issue from a workout perspective and customized the entire session to what my body actually needed. I now feel confident I've found someone who will truly tailor the massage to my concerns, and I'll be making another appointment soon. I appreciate the follow‑up and the effort to make things right.

Great massage and atmosphere, very clean, professional and attention to detail. Therapists apply…read moreperfect pressure, and never been rushed. Wonderful staff that's always seem to be happy, give them a chance and enjoy a great massage

Well I get messages at least every 2 months. And this place was very dirty and the two girls keep…read morelaughing and talking the whole time. They kept going in and out to answer the phone. When you pay over $200 you expect to relax and unwind. The worst part is I paid and then she asked me where is her tip. I understand you tip and I always do! But you should never ask for it. Yes I did tip. If you go here please don't do couples message. And get a single room.

Nice massage paid attention to details. Worked on the areas that was bothering me. Clean and…read morefriendly atmosphere.

The place is beautiful and tranquil. Exactly what you'd want in a spa experience. Massage tables…read moreare comfortable and everything is very clean. Tea shop that's part of it is also very cute snd had any type of teas you could imagine. The massages were relaxing. Note: verify pricing. The package was listed on their website cheaper than what they charged us when we checked out. **Covid alert** The staff did NOT wear masks in the shop or while we got our massages or facials. We are VERY careful everywhere we go with making sure we are doing all to keep ourselves and others safe. There was zero attention to safety here and sadly because of that we will not be able to return unless there are major changes to their Covid safety policies.

Ok, so since I was given a gift certificate for two massages, I decided to give Serenity another…read morechance, even though my previous review was a poor one. When we arrived, another tea party was in full swing (flashback to previous review) but at least this one was for adult ladies. So, the massage was very nice, and we decided to have a cup of tea. I had just done my Yelp check in, commenting on the tepid tea I had been served, when a spa worker who looked exactly like Thomas P (see his biased review of Serenity - only one review in two years - so suspicious) saw me Yelping. He asked me about Yelp, like he had never heard of it (yeah, right!) and I said Yelp was great for finding peer rated businesses, etc. He walked away after and I thought that was over... was I ever wrong! Evidently, he went into the back office and pulled up my review of Serenity. Next thing I know, the owner comes out surrounded by all her waitresses. She began to berate me for my last review 10 months ago. Says my review was damaging to her business and was impacting her waitresses, all of whom were mothers (not sure why that was relevant). She also said that if I didn't like her place, I should get out and not come back. How unprofessional! If her business is getting bad reviews, maybe there is a real fundamental reason. Maybe it is her temper and tendency to ask paying customers to leave and not come back. The owner is a bigger problem than a bad review. Funny enough, without the owner incident, I probably would have given Serenity a better rating than I had previously. After all, gift certificate notwithstanding, I spent $75.00 there for a coffee pot and dry teas. Still, all in all, I could not in good conscience recommend this business to anyone. Folks, give this place a miss.

Where do I start? Besides the fact that she raked her elbows across my ribs for ten minutes, took…read morephone several phone calls and texts and repeatedly left the room, the therapist was obviously ill and had to leave the room at one point to hawk a loogie. Yes we all heard it. Instead of being able to relax for an hour I was on edge. I shouldn't have even paid.

Never again. I've had back pain for the last 10 years. My usual chiropractor was closed and I could…read morenot find another chiropractor/massage place within 30 miles. At least not one that required an appointment. Other than this one. I most certainly wished I'd NEVER found them. I walked out in more pain than when I came in. She was not digging into the muscle for relaxation. She was digging down into my bones. My ice packs would have done a better job (and will certainly test them tonight!).

The results were amazing! I have been dealing with chronic pain for the past 7 years. And suffered…read moreinjuries while on duty as a deputy that left me with chronic pain in my neck, back, and hip. Alicia was able to give me relief not only in the service she provided but also in the after service care. Make sure to follow her advice for after service. Makes huge difference. I will be returning for more and highly recommend her.

The short answer is everything was fantastic. From initial phone call or text to the call…read moreafterwards to follow up to see how I was doing. Alicia is top notch! I can't think of anything that could have been better.

My new favorite spot for massage and chiropractic care. Rena and Dr. Ferguson have been giving me…read moremy life back with every appointment. They just don't give up - and have been the first team to alleviate my pain. Every approach they have taken with me has been empathetic, investigative, collaborative, and healing. Thank you for all of your hard work and patience with me as you help me heal!

Rena is amazing! She asks thorough questions to fully understand what's going on and goes above…read moreand beyond to research and find new ways to work with you to alleviate your pain. She is empathetic, caring, and extremely talented at what she does. I have seen her now for two acute injuries and she never gave up until the injury healed and now we continue to work on quality of life and maintaining good physical health.

I have had great massages before but spending an hour with Dawn is a wonderful treat. Not only does…read moreshe have a great personality but she is so skilled and helping alleviate tight spots and strained muscles during the massage session. Her professional manner and courteous handling of Every session I have ever had with her is refreshing. I highly recommend her and know that you will not be disappointed. Five stars from me!

I made a very last minute appointment for a facial with Birgit. I explained that I simply wanted…read moreto rest and relax . She gave me a 60 minute facial that far exceeded my expectations. She was attentive and thorough and even gave me a quick massage on my shoulder blades when they cramped from laying on my back. She listened when I walked in the door and I left with my face, neck and shoulders feeling invigorated AND with my next appointment on the books. Birgit knows her stuff and truly cares about providing excellent service and professionalism.

I have been trying to find a good consistent massage therapist and recently found this place. I've…read morebeen here a few times now and I always ask for the same lady who is very consistent and skilled. I have lower back and shoulder pain from years of driving. Now retired I need regular strength training and her skills are helping me greatly.

Alot of drama. The girls compete with each other and are rude. Constant leaving the room.talk to…read moreeach other thru the door..save your money and go elsewhere...lulu is the worst one there!