After years of loyal, respectful visits every two weeks - always tipping 20%+ - I was shocked by…read morehow I was recently treated. I missed an appointment, which I had clearly stated I intended to pay for at my next session. But when I arrived and greeted my therapist, I was stopped at the front desk and told I couldn't go back until "this was taken care of." I was made to stand there while they charged me for both the missed session and the one I hadn't even had yet. It was awkward, cold, and humiliating. Despite all my consistency and support, I was treated like a flight risk. I was made to feel so uncomfortable that I walked out and didn't even stay for the massage I had just paid for. When I reached out to management to explain how upsetting the experience was, the response I received was brief and dismissive. I've since canceled two months of future appointments and requested that my card be removed from their system. Roxanne is a truly wonderful massage therapist, and this review is in no way a reflection of her work. But the way this situation was handled by management was deeply disappointing. There's a lot to work on in how they treat loyal clients and communicate policies. I would have preferred to leave a better review - but this experience left me no choice.

The good is the people are nice and the facials are good.My complaint is with the scheduling.When…read moreSally works at the desk things go well.

The place is beautiful and tranquil. Exactly what you'd want in a spa experience. Massage tables…read moreare comfortable and everything is very clean. Tea shop that's part of it is also very cute snd had any type of teas you could imagine. The massages were relaxing. Note: verify pricing. The package was listed on their website cheaper than what they charged us when we checked out. **Covid alert** The staff did NOT wear masks in the shop or while we got our massages or facials. We are VERY careful everywhere we go with making sure we are doing all to keep ourselves and others safe. There was zero attention to safety here and sadly because of that we will not be able to return unless there are major changes to their Covid safety policies.

Donna is an exceptional massage therapist and really is into healing and helping her clients. She…read moreis very knowledgeable about her craft and makes recommendations where she feels comfortable for other services and/or things you can do to heal and feel better. The front checkout staff are friendly and I can't wait to come back. Prices are extremely reasonable and I've already booked my next appointment.

The results were amazing! I have been dealing with chronic pain for the past 7 years. And suffered…read moreinjuries while on duty as a deputy that left me with chronic pain in my neck, back, and hip. Alicia was able to give me relief not only in the service she provided but also in the after service care. Make sure to follow her advice for after service. Makes huge difference. I will be returning for more and highly recommend her.

The short answer is everything was fantastic. From initial phone call or text to the call…read moreafterwards to follow up to see how I was doing. Alicia is top notch! I can't think of anything that could have been better.

You can get a nice message if you overlook a few things…read more Your message may be interrupted when your therapist needs to answer the phone. A big No for me. Sometimes there is only one person to take care of everything. Not very professional

Waiting for a couples massage and had to ask them to stop talking. I have nothing against people…read morespeaking in their language but a massage is a quiet relaxing time. On top of that they didn't do a good job. One hour massage and was still rushing. When the timer went off they just said thank you and walked out.

I bought my mother a gift card for her birthday for a one hour massage.. During her massage the…read morelady was answering the phone and the door. They did not make up the time it took her away either. Do not Recommend!

Great massage for a great price! The place was clean, and everyone was welcoming. Jessie is a great…read moremassage therapist, and she is very nice and accommodating.

Sylvia is the B E S T ! She knows how to make you feel completely relaxed. You leave knowing you…read morehad the best massage for your needs. I do deep tissue massages, and she is the expert at knowing how to loosen me up. HIGHLY Recommend!!! You will not be disappointed.

Seriously the best massage I've ever gotten! I felt so welcome and comfortable. The space is so…read moreclean and decorated so cute I felt right at home! Go here and thank me later!