I initially purchased a Groupon over a year ago, and my partner and I enjoyed the experience so much that we ended up buying additional gift certificates. About a year later, I was diagnosed with hives, which kept me from visiting for a while. However, after a long bachelorette party weekend, I knew I really needed a relaxation session. I booked an appointment, and thankfully, an opening came up two days later. I was fortunate to have Martha for my session, and my partner had Brenda. Both therapists were absolutely superb--professional, respectful, and attentive. They did a fantastic job, and I left feeling completely refreshed. Thank you both for the wonderful experience! read more

Body Centre Of Upland - They gave post snacks and water - Massage Near Me - Upland, California

I've been coming to this day spa for over ten years, and it continues to be a wonderful experience every time. The atmosphere is calm and relaxing--the waiting area sets the tone with a spa-like vibe, and walking down the hallway feels like you're already beginning to be pampered. The front area is cute, quiet, and welcoming, and Michelle and Monica at the front desk are always so warm and inviting. I usually get a facial with Rachel, who is gentle, kind, and provides excellent customer service. My massages are with either Martha or Seantele, and both are fantastic--soothing, professional, and always leave me feeling deeply relaxed. The service here is consistently great and truly exquisite, which is why I'll keep coming back. Highly recommend for anyone looking for quality facials and massages in a serene setting. read more

See all

I've been to this place a few times and had a great experience. The downfall is trying to schedule an appointment for a massage. Everytime I call it's please hold and bam on hold - I'm on hold for more than 10min. I just hang up. Not the best way to do business! How do I use my gift card if I am not able to talk to someone? The massages are great if you can get in! read more

Really amazing atmosphere and super great professionals ready to make sure you're massaged and relaxed. The session was really comforting and enjoyable almost fell asleep a few times. read more

I went in today for a much needed massage, I ended up getting wonderful masseuse named Ronni. She is a tiny but mighty young lady. I will be going back and requesting her soon! It's a little out of my way but well worth the drive. read more

This was my very first massage ever so I really didn't know what to expect. But I must say it was a most wonderful experience. First off, when I first walked in I was pleasantly greeted by the staff member at the front desk (didn't get her name) but she was very friendly. The wait wasn't long before I was called in for my massage. Chantel was great. She asked if there was any area I wanted her to focus on(shoulder and lower back) and she did a great job. There was no pain or discomfort in those areas when I left. The whole massage was AMAZING!! Looking forward to my next one! Will definitely be back to Body Centre!!!!! read more

My husband and I received a Groupon gift from my niece for. Christmas to have a couples massage. It's an older spa, but very well kept, clean and comfortable, definitely puts you in the"ZEN" mode. We were greeted as soon as we walked in, which is good! We didn't have to wait long at all. I recently had knee replacement surgery and I was hoping I got someone who understood the tenderness and my needs for help in between my PT. I lucked out!! It was sooooo good that I booked another one and purchased a 6 month session!! I'm a spa person, and I have to say they were great and reasonable too! read more

The staff was kind but the service was disappointing. Had an hour body scrub and she only put the scrub on for exactly 1 minute per section (5 sections) then washed the scrub off and message the rest of the time. So I basically had a 5 minute body scrub. I am not new to massages and body scrubs, so this isn't just my personal opinion. I get massages twice a month and a body scrub maybe 3 times a year. The massage was more rubbing than an actual massage. read more

Still as awesome as ever cleanliness is immaculate. Ana was awesome!!!! Everyone come check it out

Got a Groupon for a 60 minute Swedish massage. Called on a Tuesday and they were able to schedule me for the next day. Had a nice full body massage from Natalie. If I go back I'll probably ask for her again. read more

Went in for a couple's massage & it was solid. Depending on who you get it varies. I had a better masseuse last time I was in but we were happy. read more

I really enjoyed my facial. I was very relaxed and she got out a lot of my black heads on my nose and cheeks!! Will be back!!

By FAR one of the best massages I've EVER had. I've been 4 times and each young lady was phenomenal! It's so clean & relaxing . The 2 front desk ladies are so much fun! I've taken my daughter n law, niece and gifted my son a massage. And they were all very pleased! I highly recommend giving them a visit. Blessings read more

Anna and Brenda are wonderful massage therapists! The receptionist is so sweet and makes the experience so comfortable and welcoming when we visit. The atmosphere is also very calm, clean, and relaxing. My mom and I will always be returning customers! read more

The infrastructure is very good, but the massage is the worst I have ever experienced. There is a fan in the room right above the massage table it is not good having all that wind over you during the massage. The person who was doing the massage was coughing over me without wearing a mask. The massage was something like applying a body cream. read more

I enjoyed my massage today, the staff were very nice and the spa was clean. My son in law got me a Groupon here and I bought two more massages to come back again. read more

I've been going here for several years. It's been too many years for me to remember exactly how long. Michelle (owner) has always been fantastic, and massages have almost always been great. The couple of times I could have used a little more or less pressure, it was my own fault for not speaking up. If you're not getting the pressure you need or if there's too much pressure, they'll immediately adjust to your liking. At times, they will offer discounts where you're able to purchase gift certificates at that cost. I currently have eight or nine certificates. I mentioned that simply because you don't buy that many advanced services if you don't have excellent service. I highly recommend their massages. read more

First time coming in to get a massage from this place it was very nice very professional. Brenda did an excellent job looking forward to come back again read more

See all

I bought a voucher of Groupon and called them daily for 5 days with no answer. No one returned my call so I requested a refund. Poor customer service. read more

Bad business sense & zero customer service. I had been there 4 months ago & it was good. This time my gf purchased a couple's Groupon for my birthday. We had our massage normal, but on the way out AFTER the service, the manager dropped the bomb that we cannot use groupon because I've been there less than 6 months ago! Serious?? I tried explaining if so, it was me who purchased before so this time it's a different person but she wouldn't budge & demanded full price (almost double). The bad thing is Groupon expires in 3 months which by her definition we cannot use, & nor they nor Groupon offer refunds! Never again! read more

Such a great hidden gem spa! Had a full body massage, facial and foot scrub and all were excellent! Staff was friendly and helpful, and the space was what you'd expect from a high end spa, but at a much more manageable cost. You can get several services here for the price of one at one of the chain spas, and there's no pressure to buy a membership. I will be back monthly! read more

Very clean facility, amazing relaxing experience. I've tried numerous massage shops and this one is A #1!! I will continue coming back for massages and facials! read more

Had a sugar scrub with Ms. Martha. She was WONDERFUL! Very gentle on areas I said were sore as she gave me a small shoulder and neck massage first. The scrub was great. I'd never had one before, but it was not too abrasive like I thought it might be. I chose the citrus scent. I left with super soft skin. Definitely recommend and will return again soon! read more

I read the reviews about using a Groupon. I went into my appointment a little nervous because of the bad reviews . My experience was wonderful. The office was very professional and inviting. I had no problem with my Groupon. My massage therapist was so kind, made me feel comfortable. I enjoyed every minute of the massage. I would definitely go back. read more

I've been here 4x but unfortunately today's visit will be my last. While cleaning my deceased mom home I came across a gift certificate for 1 body massage. I called left a vm, explained that I found the gift cert and wanted to see if it was valid. Provided the gift certificate number on the vm. They called back asking what day i wanted the massage, so I assumed the gift cert was valid. I arrived, get the body massage. Provide the gift cert they input the number then tell me "OH IT LOOKS LIKE THIS CERT WAS ALREADY USED AND PROVIDED ME THE DATE IT WAS USED" I explained well I wasn't sure. That's why I called left a vm and Provided the gift cert number in the vm. They then tell me my balance is $80. I was beyond pissed. I would have never scheduled the appointment if they were honest and told me when they called me back that the gift cert was already used. Don't schedule me knowing the certificate I provided in the vm was already used. I could have gotten a Groupon for a local massage instead of driving 30miles and still having to pay $80 read more

I have been going here for a couple of years now, I usually get a massage. Service is great and I buy coupons a head when they have specials. Vibe is great. read more

I came in for a chemical peel facial special. I had reached out for information online late in the evening and received a call to schedule in the morning. I was impressed there was not a long wait for booking. The woman at the front desk (sry, forgot her name) was super kind and efficient both on the phone and in person. My esthetician's name was Shawna (I believe -i'm so bad with names) and she was very welcoming and explained everything thoroughly. She made sure to check in that I was comfortable and relaxed. One of the best facials I've had! I can't wait to schedule my next appointment! read more

Used Groupon for a great deal on a couples massage for a date night. We had a great time! Zoey and Vidi were really accommodating. We made light conversation during the massage that really helped us loosen up. We even got a gift voucher for a future date night. Wonderful swedish massage. read more

I have been very happy with all the services I received here: massage, facial, body scrub. Everyone here is highly skilled and friendly. Place is clean and quiet. read more

The massage itself wasn't bad., although I felt it could have been more aggressive to get my knots out. I purchased the Swedish massage for 60 mins off Groupon.. not sure if it was because it was a Groupon but the masseuse only massaged me for 45 minutes then she said she was done.. just kind of sucks. She took 15 minutes to call my name so I hope the waiting period did not count towards the full 60 minutes. Not sure if I would come back read more

Cancelled apt by Spa, last minute! And you would think that at re-scheduling, they would accommodate MY availability, but NO, it's when they can do it! TERRIBLE! That will be my last visit! read more

When you need to D- stress this is the place to go; wonderful vibe. You can request the type of massage you want; I prefer gentle! They are punctual and pricing is competitive read more

Stopped by for a facial and was blown away by Sonja and her magic!! She was extremely professional and explained everything very thoroughly. We were able to discuss my skin goals and what I wanted to achieve. Sonja is attentive and is a pro at what she does. Highly recommend booking with Sonja! read more

My bf called yesterday and the girl who answered the phone was extremely rude. The last time I went the girl at the front desk said I can redeem the last two massages of my Groupon into a couples massage. So my bf called to ask when we can book that and the girl on the phone said absolutely no. Very disappointed never coming here again. Just wasted money. read more

I tried this business for the first time on Jan 28 with a 1 hour Swedish massage that was prepaid. Arriving early, I was told to return later at EXACTLY my appointment time as they were very busy. No problem, did that and arrived on time. I was escorted to a back waiting area where I waited for 10-15 min until someone was available. The facility is very nice, and MUCH bigger than it looks from the outside. I was very excited and optimistic for my first massage in several years. They took me to a treatment room, only to be told it was the wrong one....so back to the waiting area. After another 5-10 min they came to get me for my massage. I went in and the therapist said she was there for 8 years and very experienced.....I was hopeful for a great experience. We were getting started now about 30 min after I showed up for my appointment, but my expectation is they would still give me the hour massage session that I had paid for in advance.....I was wrong. As she started the massage she asked where I was sore and once I told her on my shoulders she said that would be an extra $30 if I wanted that area treated.....I declined since I had already spent over $100 for this one. She continued the rest of the massage for another 20 min and then said she was done as it was now approaching the start of the next hour. No acknowledgement that THEY started 30 min late and were apparently not prepared. The massage was not very good (after 8 years I would have thought she could do at least an adequate job....I was wrong...again...). I don't get very many massages and was hoping for a true 1 hour (or at least 50 min) massage that would relax me and didn't get that. My guess with the scheduling challenges and upsells that I would need to spend $200+ and book months in advance to get a shoulder massage. I have an appointment for another one with them in a week but not sure it's going to be worth my time and $$. It's obvious there are issues at this business and probably better to go elsewhere. As the saying goes you never get a second chance for a first impression, and for me the impression is that the business is not managed well and has a sole focus on intake of cash alone. REIVEW UPDATE 2/19/22: The management team got with me shortly after the initial review and we discussed the issue. Following that conversation I went in again and had a FANTASTIC experience! Phillip did a great job as my massage therapist, we started on time and went the full duration. He did a great job helping me with my problem areas, and I left feeling refreshed and pain-free! This experience was 1000% better than the first one, and will be coming back for sure! We made the appointment for the next visit and I left feeling confident that my first experience won't be repeated. FIVE STARS for the last visit! read more

Just had such a lovely experience at the Body Centre! Came In for the valentines special and I'm definitely coming back. Shawna was my esthetician and she was so wonderful!! Had the most gentle hands. Highly recommend this place! Can't wait to try a massage or body scrub :) read more

My boyfriend and I loved our first time experience at this location since we received a Groupon for Christmas. Ladies Martha and V were amazing! Martha worked on my lower back and shoulders and relived so much tension. Not only was the service amazing they were very friendly and informative! Would definitely recommend to my friends and family. read more

This place is wonderful! Hands down my FAVORITE massage therapist is FAITH. In all honesty, I have had a few therapists I wasn't impressed with. Faith is amazing though! I've seen some reviewers complain about having issues scheduling appointments, I haven't had any issues. I try to prebook my next appointment before I leave or I've even called in the mornings to see if they've had a cancellation and more times than not they've been able to get me in. read more

I purchased a Groupon and they are booked solid for the next 30 days!! What a joke if they can't handle the clientele they are receiving from Groupon they should remove from social media also they require you to give your voucher number on e viewed on Groupon you cannot cancel or trade in buyer beware!!!! read more

I wish I would of red the reviews before buying my Groupon - what a waste of time. I called three time just to make the appointment - left messages and never got a call back. I should just asked Groupon for a refund. I finally got someone on the line made my appointment and cancelled within their 24hr notice - I texted first then called to make sure again left a message but today they cashed my Groupon. I called and the rude lady on the phone said she had no record of my message left - how convenient. I am sure Groupon will have better customer service. read more

Body Centre Of Upland - Text message communication with vendor - Massage Near Me - Upland, California

See all