1. Body Masters

0

Canal Winchester, OH

Body Masters

3.7 (3 reviews)
Open • 8:00 am - 4:00 pm

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Services - Body Masters

Bumper repair

Auto frame testing

Rear-end damage

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8 years ago

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5 years ago

Extremely unprofessional and rude and also terrible work. Totally messed up my $40,000 car. I would give zero stars it possible.

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11 years ago

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Jeff Wyler Columbus Auto Mall

Jeff Wyler Columbus Auto Mall

2.2
(125 reviews)

All the car lots suck, I've looked under the 300 a month selection and applied for it then it…read moredisappeared off the website. Then I asked about and they said it was removed cause of rust. So if it's gone quit trying to call and want me to test drive something that's gone

First things first -- I really didn't want to do this. But the more I thought about it, the more I…read morerealized something needs to be said. I purchased a brand-new 2026 Dodge Durango this past Sunday from Jeff Wyler in Canal Winchester. What should have been a memorable and exciting milestone was instead an awful experience filled with dishonesty, manipulation, and disrespect. From the very beginning, I explained to the salesperson, Ben, exactly what I wanted -- a new Durango -- along with the price and monthly payment I needed to stay within. I also made it crystal clear that I am refinancing my home soon, so my credit was NOT to be run with more than two banks. Somehow, it was shopped to five. Completely unacceptable. Even then, I was disappointed but not angry. I reiterated that I wanted a Durango, but I was pushed toward a Jeep Grand Cherokee I never asked for. Ben claimed it was $37,000, with $11,000 in rebates. I don't love the Jeep, but I could've learned to love it for that price. Except -- that price was a lie. The sticker price was actually $51,000. The rebates only brought it back down toward MSRP. There were no real savings, and I would never pay $51K for that vehicle. I left the dealership upset. Neither Ben nor his manager called to understand why. A few days later, Ben contacted me again saying he found a Durango that matched my budget. The only reason I returned was because my credit had already been run multiple times, and I had a $60K approval from my own bank. For context -- I have purchased from this location before. My previous salesperson, Heather, was wonderful. She's the reason I came back. If she was able to locate a Durango in 2017, I would have purchased from her again When I arrived to finalize the deal, it was supposed to be sign and drive. Instead, the day became a back-and-forth battle over payments and pricing. Days before, the payment was $697 now suddenly it became $751. The only reason I ended up at $697 was because I found the solution by planning to sell my 2017 Durango privately. I told Ben I didn't want any add-ons besides GAP. He said finance would handle it. Yet when I got to finance, he had told them I requested a flashing back brake light something I never heard of and never asked for. If I wasn't paying attention, I would have unknowingly signed up for a service I did not want. The finance manager -- who was the ONLY person who did right by me -- worked the GAP and maintenance package into my budget. I appreciate him. But this is the part that guaranteed I will never return to Jeff Wyler in Canal Winchester: After everything was signed, I came out of closing and Ben was gone. No congratulations. No delivery walkthrough. No photo. No explanation of features. I had to track someone down just to get the second key. This was my first brand-new car purchase ever. I had my kids with me. This should have been a proud moment and instead, I felt ignored and humiliated. Another employee eventually came out to help and made excuses for Ben. Then he told me that if I wasn't going to say anything positive, I should say nothing at all. Let me be clear: I will not protect a dealership's reputation at the expense of my dignity. I financed $58,000 and couldn't even get a sincere thank-you. I purchased a maintenance plan and I don't even want to bring my car here for service now. Every single opportunity to redeem this experience was wasted This was my first brand-new vehicle. This will be my last experience with Jeff Wyler. Dodge products all together. Thank you for the terrible experience.

Body Masters - bodyshops - Updated July 2026

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