This clinic has been a go-to for my family. The NPs have always given us excellent care. Always a…read moreminimal wait time. Highly recommend.

Today i had went there due to having food poisoning and they did not treat me they charge me $300…read morefor nothing but a quick checkup and a test. They gave me a medicine that does not even help or helps the symptoms im having. This is the worst place to go to for emergency. I do not recommend it came home still feeling horrible. They told me to use tylonel and its still not working

Went in on Sunday to get Tamiflu prescription and the process was quick and seamless. Once our…read moreregistration was complete, we saw the nurse and doctor and were in and out within 20 minutes. Called in prescription to Publix and we had our Tamiflu within another 30 minutes. The registration process, taking an image of your license and insurance card was very easy. Next time we will get this done ahead of time on-line. Everyone was friendly and helpful.

I was very pleased with the service that the care provider provided. He was very professional and…read morethorough with his explanation of the testing needed and diagnosis. The front desk was also very friendly and the check in ahead process was smooth with minimal wait. I will certainly use them again in the future.

Was in town for a high school graduation and had to come here because of a bad cough and fever…read more Very nice, modern facility with a welcoming lobby. Very easy to make an appointment on line. Arrived a few minutes late but was not an issue. Receptionists were very nice and informative. Got in to a patient's room within 5 minutes of checking in and completing two pages of paperwork. The nurse practitioner was very thorough and took down my symptoms and history. Dr Bloom came in about 20 minutes later. He was informative, pleasant, and thorough. Prescribed a decongestant and gave a recommendation on a OTC expectorant to take. Very happy overall with the experience.

Fantastic place to get blood labs drawn. Really professional staff and very friendly.read more

I feel terrible writing a bad review but people should be warned to do their research prior, not…read moreafter getting a huge bill in the mail months later. I went in because I wasn't feeing good and hoped to get a medication to relieve terrible cold symptoms. They quickly tested for covid, strep and flu which were all negative. It was then suggested that those aren't thorough enough and they could take another swab and send to their lab which would be ready the next day. I asked about cost which the provider said she wasn't sure (big surprise) but wouldn't be much and insurance should cover it anyway. First of all it was close to 3 days before I got results and was already feeling better at that point. When I called to get an update after 48 hours I was told it could take up to 72 hours. So that was the first miscommunication. The second and worst is that the lab they sent to are 3rd party...not their lab as I was told. They have no ties to the billing and just hand you off to them to bill you whatever they see fit. They ran an insane amount of completely unnecessary tests that $1214.05. Insurance does not cover these tests because they found them to be medically unnecessary, which they were. I am assuming that instead of spending the time to decide exactly what tests should have been requested based on my specific case they chose to send a free for all and have them test for everything under the sun. I had request to have the break down of the bill sent to me (not easy) and then research what each test meant and understand the codes. I won't go into too much detail on my finding except to say that 90% of the tests should not have been done and some were billed/coded to be redundant resulting in excess charges. While I find the billing practices of the lab (Phase 2 Labs) unethical, I also hold Physicians Urgent Care responsible for lack of disclosure and overall careless in their testing practices. My advice is to take the time to ask more thorough questions when they offer to send any testing off to the labs. Mainly what exactly are the tests and why they are suggesting them. Maybe that will give them pause to think that maybe each test that their patients will be charged for should be applicable to the person.

I scheduled what I believed to be a routine physical exam, which should have been fully covered by…read moremy insurance. Instead, the doctor's office coded the visit as "establishing care," resulting in my insurance only covering half of the cost. At no point did anyone in the office explain that this change in coding would lead to additional charges. When I checked in, the receptionist even took my credit card information and assured me it would not be charged since the visit should be covered. Later, I received a surprise bill anyway. When I called their billing support team for clarification, they offered no help and made no effort to resolve the issue. This lack of transparency and accountability -- from the front desk to billing -- left me feeling misled and frustrated. Patients deserve clear communication about costs and honest assistance when problems arise, but this office failed on both fronts.

Staff was kind when we checked in. I had made an appointment online and was disappointed when the…read moreappointment wasn't honored and we had to wait another twenty or more minutes. The NP, Lauren, made up for it. She was kind and caring and the nurse/ tech that checked vitals was super sweet too. (didn't catch her name) The most impressive part was I called the next day and was immediately connected to the NP, Lauren. This was very efficient and so helpful and not always the case with quick care. After this call, we were cared for immediately upon receiving test results. Thank you! Bathroom didn't seem clean but the lobby is beautiful.

I travel quite a bit for work and this location is close to one of the areas I work in. I've come…read moreto this location a few times and it has always been very clean, the providers have went above and beyond, and the front desk has always been extremely friendly. A few years ago we left early while on vacation due to a really bad staph infection, when we arrived back to TN this location was open so instead of going to the ER, I had my husband bring me here because they had treated me a hand full of time before and I just trusted them. To this day I will still drive to this location, even if it is out of the way because their teams are very knowledgeable and they are always positive and friendly. Shout out to this team, they are ALL so wonderful!

I have been seeing Dr. Wei at Edmondson Pike Family Practice for years, and I see Eric whenever Dr…read more Wei is busy or unavailable, and they are fantastic! Both are attentive, friendly, and really take the time to listen to all my concerns. I appreciate how they both consider my needs when creating a treatment plan, making sure I feel comfortable with the approach. They're knowledgeable, easy to talk to, and truly care about their patients. Highly recommend!

Great dr care about your health n aggression with your treatment office staff is niceread more

I visited the clinic yesterday suffering from aches and pains and fatigue. Adam Smith the nurse…read morepractioner that saw me was amazing. He wasn't quite sure what was going no so he ran a variety of tests to determine the illness. One of his strengths is his ability to look beyond the symptons and get to the root cause. He is experienced, professional and very focused on patient care. I hope the next time I visit the clinic I get someone of his caliber and caring.

This is Luke a minute clinic, it's located at Walgreens. I went there with a flu type symptom, they…read moredid a corona test and told me I had slight flu, no prescribed medications, 12 minute vist that cost me $340 after insurance. Should have been around $120 without insurance.

Nurse Evelyn literally saved my life one time. A wild ride, great experience, but do not plan to…read morerepeat. She's the best.

In line with so many other reviews I am extremely disappointed with the service. I went in and was…read morediagnosed with Strep on a Tues. I was given two scripts. The pharmacy called and said they were out of one so called back at 5:03 to ask them to send it to another pharmacy. The clinic failed to call that one in before they closed at 730, leaving me in pain all night. After three days I wasn't feeling better so called to get a different antibiotic. After three calls I was finally able to speak with someone at 7:05pm. They simply told me they wouldn't call in another script, despite being told they would on my first visit, and would need to come in again the next morning. Obviously this would cost me another $350 out of pocket. Not to mention I can't help but feel like they didn't want to deal with me being just 25 minutes before closing. There are many good walk-in clinics to choose. Vanderbilt doesn't appear to be one.

I have been a patient for 10 years and have never had a bad experience with the Care, Staff, or…read moreDoctors At times things happen that are beyond one's control however I have had a very good experience. I highly recommend them.

I didn't have an appointment, but I was told I could be seen at 11:45 am. I decided to kill some…read moretime elsewhere (as it was going to be over an hour before I could be seen. I got back at 11:35 am. At close to noon I could hear one of the office staff mentioning me by name as being out in the lobby. I finally left at 12:45 pm without being called back. If you have an appointment, you may have better luck, but I wouldn't come back for now if you have any plans for the day.