This is my go to Lagree studio when I'm in Plano visiting my friend. Suzan's classes are…read morechallenging but exactly what I want in a workout. Form is corrected as needed and appropriate, and the studio size is on par with other studios I've visited all over the US. Highly recommend for a great workout!

Super small studio. It's the slowest Pilates class I've been to.. and unfortunately they don't walk…read morearound correcting you, which sucks because if I'm spending this much i would like tips on how to preform better. Their customer service is also horrible:( Sucks because I bought a monthly membership and really wanted to enjoy it. But now that I've been trying to cancel it, I've left multiple voicemails and haven't gotten a single call back. I don't recommend bringing your business here, there are many other Pilates studios that are worth the money, and you can actually get a good workout in from.

If you want a great Pilates instructor Megan is amazing - take her class you will love herread more

As an update to my review - I am still a member going on a year and I feel great! Everyday I feel…read morestronger. Classes are varied and set at appropriate levels, skill wise. The instructors are all kind and helpful when it comes to making corrections.

Cathy is the best. I have had neck and shoulder pain for over 15 years due to breaking my scapula…read moreand it healing incorrectly. Cathy was able to identify what muscles were compensating for my injury. She then, after just a few sessions, turned the weak muscles back on so everything would operate together like they are supposed to. Simple maintenance keeps me pain free!!!!! This was a much better choice than surgery!!!!! Thank you Cathy.

I really appreciate the knowledge and professional training of all the instructors here…read more It is so very important that instructors be fully certified and experienced so that clients are able to achieve their fitness goals while SAFELY enjoying the experience.

If you're on classpass, BEWARE!!! They wont call or text you about their incredulous late policy…read more If you're even are even 1-2 minutes late, they won't let you enter for class. I am not a tardy person. I am just pregnant and didn't run to make that class on the dot. Power to you if you have the luxury of not having kids hanging on you or traffic to make you late to a class you paid for.

First time taking this class today and I already know I'm gonna have a difficult time getting out…read moreof bed from being sore. Love it!! Looking forward to my second class later in the week.

Ease of scheduling, customer service, welcoming establishment. Teachers are great and for all…read morelevels. Beginners need not be afraid!

Amazing studio with so many class options. Great instructors who actually listen to you and make…read moremodifications as needed. Love this place!

I purchased 16 classes. I scheduled my 4th class and couldn't make it due to illness. I didn't…read morecancel because I didn't want to pay an additional $15 fee. I just knew I would be charged the class. However, this complaint not only charged me my class but they charged me $25 for not showing up. How is this even possible? I paid for my seat in the class when I purchased the class. Whether I show or not is irrelevant. I do not recommend this company. No one has returned my email or phone calls.

If you haven't tried this place and you live in McKinney, I highly recommend!!! I am new to pilates…read moreso when this location opened I went loved it!! Instructors are all great. Go give Platinum Pilates - McKinney a try you won't be disappointed

Not only is this the most aesthetic studio in Texas, but the vibes are awesome. Support for all…read morebody types and the people here are real. The girls are welcoming and friendly inside and outside of the studio. I love the community here and the exclusive boutique feel. The workouts are always great too! I wouldn't go anywhere else.

From the owner: Downtown McKinney Pilates, Barre, and Strength studio.read more

This was a very cool location and the people are lovey…read more I appreciate this location offers military discount. I have a membership and I don't get to use it often but when I do, it's worth every penny and I truly enjoy that. It's not ever crowded. Not ever packed everything. We need to have a good workout. The bathrooms are nice and clean I especially love that one of the bathrooms has a shower. And if you forget your supplies as a rental vending machine, which I think is pretty cool I like this location is over 24 hours and you can always come in and get a workout. I have used the weight system and it's nice and effective and gets the job done. My absolute favorite part whatever pay the little towels that have essential oils in them for after a workout. Parking is sufficient and I have never had a complaint. The only thing that I hate is it right next-door to Crumbl cookie. Lol the temptation is real. I can't think of anything that would make this location better so for that I'm leaving a five star review. Thank you for your customer service and commitment to physical health.

Extremely disappointing experience at HOTWORX McKinney (University location). I've been charged…read moremultiple times without any notification, reminder, or communication, and every time I've had to deal with the same response: once the money is taken, there's supposedly nothing they can do because they "don't refund." I canceled my membership in February after already attempting to cancel it previously. I was under the impression that it had been canceled, only to find out months later that the previous employee apparently put my account on a pause until September instead of actually canceling it. seven months later, I was charged again. I live over an hour away from this location, and hadn't received any communication about since May. Mind you, I did try to work with them, maybe move to a location near me, so I could use the month that they charged me for, but according that wouldn't work unless I upgraded my membership.... The other solution they offered? A free month at their location. I don't want an "additional month" and like how will that fix anything when I literally live over an hour away. That's literally over two hours of driving plus gas for a 15-30 minute workout. How is extending a membership to a location I'm not near, supposed to fix the problem? The customer service throughout this situation has been just as disappointing. The employee spoke to me in a very sarcastic and dismissive tone while I was trying to resolve the issue. When I called to cancel again, she said, "It's canceled, have a good day, bye!". I was literally still trying to speak to her to make sure I would get a confirmation email of the cancellation, but couldn't even ask because she end the phone call. I called back the next day and was told that I would be hearing from the owner through text regarding the situation. I never received that text. I never spoke with the owner. I was also told, essentially, that they could ask the owner about a refund but that she "probably wasn't going to refund me." If you're going to ask the owner, then ask the owner. Don't tell the customer what the answer is going to be before the conversation even happens. At that point, I had no choice but to let my bank handle the situation. And thankfully I did, because tell me why, after ALL of this, HOTWORX Mckinney attempted to charge me AGAIN today.‍ I have already tried to cancel. I have spoken with the employees. I was told the account was canceled. I was promised follow-up from the owner that never happened. And somehow, I'm still being charged. HOTWORX markets itself around health, wellness, and caring about its members, but my experience has shown me that they don't seem to care much about you as a customer once there's a problem. If they genuinely cared about their customers, a situation like this should have been a simple customer-service issue to resolve. As a business owner myself, I would never let my customers have an experience like this. And mind you, I still never received a confirmation email for my cancellation. And they are still trying to charge me, so I guess it still not actually canceled. Who knows at this point. I'm completely over it. I will not be going back to this location, and I'm not going to say not to go to Hotworx because I know one of the instructors and the workouts are great, but THIS location I would not recommend. If you're considering joining, please make sure you understand exactly how cancellations, pauses, reactivations, and automatic billing work and get EVERYTHING in writing. Based on my experience, I would not recommend this location. Uh

First off this location is super convenient for me early mornings, when I am trying to get in a…read morecombo running/yoga type of workout. Earlier in the week I went to Katie's 5:30 AM vinyasa class! Be aware if you arrive right on time early mornings the door may be locked, it seems to be an automatic feature since no one was checking people in the lobby. Katie saw me and immediately let me and another girl in. The yoga studio is smaller than I'm used to but it made for an intimate session and Katie was able to quickly make adjustments. She is pretty hands on, which as a local fellow fitness instructor I am very used to. But it may be something you mention if you are not keen on people touching you. Proper alignment is important to me in yoga, especially a faster paced class, and honestly this has been very healing for me after years of running my body into the ground with ultramarathon and endurance racing. But since I've been training for a fall trail race (!) I am getting back into my namaste practice. They have other amazing things there as well as Pilates and reformer looking machines. They are also on Class Pass so I will be dropping back in to visit.

I was looking for a studio with instructors experienced in all activity and fitness levels and was…read morepleasantly surprised and impressed by the Pilates, ballet, and yoga trained triple threat instructors here. I think the studio owner is very knowledgeable and grounded in providing a highly principled and safe space for everyone. I have had minor strains and postural issues for a while now that are finally improving and virtually asymptomatic after a few months of one on one private lessons. Other pilates and fitness category studios can be very high energy and are mostly a lot of fun, but they don't offer much individual feedback or correction, and discomfort from old strains or poor posture tends to get worse without someone who knows what they're doing look out for you. Monthly memberships and barre, yoga, etc are also offered here which is a great plus for when your wellness attention span is in need of variety. I've been here off and on now for over 2 years, and it's been absolutely worthwhile. Lela might be the most cheerful front desk staff I get to run into all the time lol. But in general also, everyone here is great.

Hello I love it here. Kristin is great she got me hooked with the neuroscience of it all. I have…read morebeen going for about 4 months and I love it. I was a former collegiate track and field athlete and I finally got my body back from freshman year. Synchronized music and lights brought to life to your workouts. Bonus the coach's are great ! They truly care.

The class was fun, instructor was helpful and workout was good. However, I feel like this was a…read morelittle bit of a bait and switch. I registered online for a free class to join my friend. When I arrived it turns out that it was only for Frisco and Plano residents, so I had to pay $30.00. I live in Richardson which is just as close to Plano as Frisco is. So it gave me that Frisco/Plano elitist vibe in terms of management style. All about the money and status.