I've been a member at multiple HOTWORX locations over the years, and this one is by far my…read morefavorite. The facility is consistently clean and well maintained, which I really appreciate; especially the bathrooms! The owner is incredibly kind and generous, and the staff is always welcoming and friendly. It creates a really positive environment that makes you want to keep coming back. If you're looking for a HOTWORX location that truly cares about both the member experience and maintaining a clean, comfortable space, this is definitely one I would recommend.

The staff is really kind and welcoming here!! They also keep the place super clean and give you a…read morefree first workout!!

Great atmosphere always clean. And friendly knowledgeable staff and owner. Use to go to big box…read moregyms and deal with tons of people sitting on machines playing with their phones. Not anymore!

So torn how to rate them because I love the idea of the place, but it's just so filthy. I've seen…read moreso many reviews of how clean they are, but in my experience, it's the dirtiest gym I've ever been. I see some of the trainers push around a mini dust buster or use dirty, dust coated dusters pushing around more dust and dirt, but I've never seen anything be sanitized or any cleaning products come out. The corners of the gym and the bottom of every machine are coated in dirt and dust. The sign in desk is always coated in a layer of dust. They don't even bother to turn on the fans anymore because they are so dusty. I mean COATED. Speaking of fans, it's always boiling hot in there. It's uncomfortable. They need to spend a little money and have the place professionally cleaned minimum once a week. All other gyms I've belonged to hired DAILY cleaners. I don't think once a week, especially when they're only open 6 days, in a building where people sweat and touch things all day, is asking too much. They also need to get rid of their (basically empty) glade plug ins. Somehow the gym rarely smells, which is great, but those plug ins emit VOCs and are terrible for your lungs. That's the last thing you need to worry about in a gym where breathing is key. And crank up the AC year round. I know it's expensive, but that's the nature of the business. I wish they had a few more machines, but for the size of the place they have a nice set up. It could be a great little neighborhood gym. I enjoy going, I'm just always worried about getting overheated or sick. They have a good thing going here. Everyone is nice and respectful. Just needs some TLC.

I just started and I am loving it.. I was so nervous about the sauna but it's amazing. the staff is…read morevery helpful and nice. you got to try this place out you won't regret it!!

First time I have stayed consistent with a program and I can't live without it. There are so many…read morebenefits you get from the infrared saunas and it most importantly is so good for my mental health. I also love the FX Zone and not having to fight meat heads to lift weights.

I purchased 16 classes. I scheduled my 4th class and couldn't make it due to illness. I didn't…read morecancel because I didn't want to pay an additional $15 fee. I just knew I would be charged the class. However, this complaint not only charged me my class but they charged me $25 for not showing up. How is this even possible? I paid for my seat in the class when I purchased the class. Whether I show or not is irrelevant. I do not recommend this company. No one has returned my email or phone calls.

If you haven't tried this place and you live in McKinney, I highly recommend!!! I am new to pilates…read moreso when this location opened I went loved it!! Instructors are all great. Go give Platinum Pilates - McKinney a try you won't be disappointed

I just became aware of fraudulent charges on my VISA from Hotworx North Plano via the Square.com…read moreapp. I visited the North Plano location in December and declined to get a membership after the one complimentary class. I never set foot in Hotworx after that class. I do know that the gal that helped me on that initial visit left the company shortly thereafter bc I called Hotworx a few weeks after that Dec visit to see if they would waive the $99 enrollment fee and was told no.... So, she must have started charging my credit card illegally bc I never signed a membership agreement. I was adamantly opposed to both the enrollment fee as well as the 90 day committment. I have spoken with Capital One and advised them that I would inform you of the fraudulent charges as I am proceeding with a formal dispute. I have also contacted the corporate office to make them aware of what is happening at this North Plano location. Quite easy to verify that I have never been back to that location as there will be no record of me entering via the 24 hour access. Please contact me asap to get this resolved. My card has been charged 4 times: 12-27 13.44, 1-2 68.87, 2-3 68.87 and pending now 68.87. Thank you, Jill S Also, I posted this as well on a thread on Reddit and have no idea why PhotographNatural404 is appearing to have written that post so apparently there must be some major scamming/fraud going on via Square.com billing and Hotworx

Hotworx is the best workout, and the North Plano location is amazing! I've worked out at another…read moreDFW Hotworx location & N. Plano has double the number of saunas, a huge workout area with weights in the back, and it's bright and beautiful! Go today!

DO NOT SIGN UP HERE!! They will do anything to keep you from canceling, including lying about being…read moreclosed before their posted hours when you show up there. As well, no matter if you cancel before the billing date, they will charge you again. This is why all workout places get a bad rep.

Do BETTER OTF PROSPER (Ryan)…read more OTF at this location needs better management. They are inconsiderate and unorganized. I did not want to post a review because I understand mistakes happen. However, they booked me for a day during a time they were closed. The door says 24/7 by the way. I show up on a Sunday after cancelling plans with friends. They are not there. I email them after I realized that they booked me without warning for a date and time that I have to work. I email and call to cancel the date. I then get a text message stating that they've missed me at an appointment that I've already spoken for. Please get it together!

I've been a member for 5 years now since they first opened and still enjoy the workouts! I'm the…read moretype that can get burnt out after a while of doing the same thing but what I love about Circuit 31 is that Adam changes up the workout every day, keeping it interesting and as challenging as you want. My son now loves going too and it's perfect for his using the free weight area. What keeps me going to this gym and keeps me working out: 1. Easy no appt or class time necessary... just jump in 2. The fun tabata-style circuit is changed out daily and focuses on different body types 3. It's an all-level workout so you make it as challenging as you want and let's face it some days I don't feel like doing it but that brings me to this next... 4. It's only 30 ish minutes! You DO have the time and it feels great to workout even on those days that are tough 5. Last but not least Adam has a vast amount of knowledge and is a trainer so he or a team member will show you how to do the exercises properly or how to modify if you have an injury. 6. Actually I lied and one more :-) This is a locally owned gym in Allen so I'm happy to show support and EVERY time I walk in they greet me by name and are all so incredibly friendly. I'd give them more stars if I could! *********

I've been shopping around for gyms, and really wanted to find a place that wouldn't be too rough on…read moreme. I haven't worked out in a while and was nervous about joining a gym that would be too intense. I appreciate that the workout here is 30min. It really worked me, and I could do it! I have knee pain, and the coach made sure to help me with modifications so I could still work out, but not hurt my knee. The staff is very friendly and helpful! You go through all the stations, and each one has a video for you to follow. Very little thinking is required. Top notch for me personally. I haven't had to use it yet, but there is a key fob system that allows members to come workout during non-staffed hours. Firmly team no kids, but they also have a little kids area to sit your kiddo. I know this is unusual as my sister complains often about not being able to workout at a gym. My only wish is if they had a sauna but it's not enough of a want for me to not go. I'd much rather have personalized service. It was clean, friendly, and i had a great workout! I am excited for my membership, and highly recommend checking them out!

After my home CrossFit gym closed down, I tried out multiple CrossFit gyms in the area. I found…read morethat many other gyms lacked the traditional CrossFit programming, community and atmosphere I was looking for. However, with Sanctum CrossFit, I feel like I have finally found my new home! Sanctum CrossFit is the best, most welcoming and supportive CrossFit gym in the Prosper area and North Dallas suburbs. I have had the chance to work out here a couple of weeks and I have enjoyed the programming, coaching, community and the gym environment itself. The coaches are hands-on, knowledgable, encouraging, and CrossFitters themselves. They have coached me through strength, conditioning, gymnastics, and more. The CrossFit programming is also the traditional WODs you would see at a CrossFit affiliate gym. For example, here at Sanctum they work through strength cycles, different skills, short and longer workouts, and even partner WODs on Saturdays. They are encouraging of their athletes competing in local competitions as well! The gym itself is large with two sides, one side being an open gym and also utilized for youth classes sometimes. The gym is accommodating to large class sizes, but that doesn't take away from the community feel you get when you workout with the group. I have throughly enjoyed working out with every person and coach I've met here so far. I appreciate all of their encouragement and support, there is nothing better than getting through a challenging workout together! Ultimately, Sanctum CrossFit has checked every box for me as an experienced CrossFitter. So, whether you are looking for a new gym, want to drop-in from out of town, or even if you are brand new to CrossFit and want to give it a try, Sanctum CrossFit is the place to be!

I've tried several CrossFit gyms in the area, but this is one of the best. The programming is…read morecreative, the coaches are great at what they do, and there are so many ways to get involved in the community and make friends. I especially love that there are different types of classes and something for everyone, regardless of your level of fitness. It's a really well-run small business, and the gym is huge!