Brought my 2006 Durango in to have a rust-out repaired. (Yeah-I know... why spend money on rust for…read morea 10 year old vehicle? Well, it's mechanically sound and my wife and daughter got the new cars and the daughter is in college. Guess who gets the older vehicle? LOL!) But I noticed the rust was spreading rapidly. So I brought it to Anthony's for an estimate. 3 weeks later I brought it in. When I picked it up (5 days later), it looked great! I couldn't tell where their paint started/stopped from the original. They did a fantastic job. Plus, they cleaned the car inside & out, down to the floor mats and wheels. And it smelled good, too. As for the people... They were knowledgeable, professional, welcoming, with plenty of eye-to-eye contact and smiles. The work was completed in the time they promised. No issues. I couldn't be more satisfied. Thank You, Anthony's. You have a true "satisfied customer" and if ever needed, a return customer, as well.

If you ever see a pink elephant, just like I did, this is where you need to take your car to get…read morerepaired.

I have a 2007 Mustang Premium, (Shelby) which I try to take good care of. Orginally the car which…read moreis high gloss black, came with crappy vinyl stripes that began to deteriorate from the heat. I shopped around the area for someone to paint the stripes on. Fist guys wouldnt do it but recommended Heritage. I sat with Billy who gave me a detailed estimate which ultimatley, I went with. The car came out perfect. Stripe never looked better After this I need more work on the hood and hood scoop and went back to him..... Needless to say he didnt dissapoint :). Billy@ Heritage is the man, thats all I will say. As long as Billy is in business, this is where I go for body and paint work.

I'm crushed, dented, and damaged to hear the best Auto body repair service shop has closed…read morepermanently at the end of December 2023. They were the absolute best and put my Ford Explorer Sport back together after a horrible T-Bone accident that left my vehicle more than battered, bruised, and busted. When I went to gather my belongings, thinking an Explorer funeral service was next to be planned, I was delighted to hear that the services would have to wait; she was going to be not only be revived, my Explorer would be looking like she just rolled into existence, and did she ever! My beautiful Ford Explorer Sport looked anew, ran like new, and gave me and my pups many more happy, beautiful years together. How can you place value on a body repair shop that goes beyond the norm of calling it totaled to bring you repair excellence and complete confidence in their work? I'll miss you, as will so many others; however, it is with heartfelt gratitude that I wish you and yours everything wonderful going forward. To Heritage with love

It actually pains me to give them a negative review as I have been bringing my cars here for over…read morethirty years. Paul has done right by me in the past. That being said customer service is not very good anymore. I bought my car in to be repaired after I was hit by a moron. My first complaint is that I had to play phone tag just to get the initial estimate. They never return phone calls when you ask them to call back. I shouldn't be chasing them down for an estimate and for them to do their job. They said the job would take two weeks. I asked if they could do it any sooner and they said they could order the parts and match the paint prior to dropping the car off which would speed things up. three weeks later I go in to pick up my car and there are flaws in the paint work (necessitating a repaint) and they failed to repair a trim piece that was damaged. So now because I have to gout of town for business I will be without my car for a month. End of the day as with most businesses nowadays, they could care less about customer service, but they want to get paid right away.

Excellent quality, completed on time and everything communicated effectively…read more Could not ask for more

very professional and straight forward. Job was done quicker than stated and all paper work was…read moreexplained at every step of the way. Each member of the staff was helpful.

I had my truck repaired after an encounter with a deer. They did an excellent job repairing and it…read morelooks like brand new. I did have a problem a few months later with a malfunctioning part and within 1 day all replaced and back to me. They truly honor their warranty! Highly recommended!

Delivered as promised; did a professional job; followed up will any questions concerns I had and…read moreresolved them. Job well done.

Totally professional. Outstanding communication - both good news and bad. Lovely, thorough work.read more

I brought my car into the Maaco in Tinton Falls randomly, after I discovered cement drops on the…read morehood of my car. Amir, who was managing the garage at the time, was exceptionally helpful and professional. Even though I did not have an appointment, he had someone immediately remove the cement from the hood with some solvent and polish the car. It now looks as good as new -- the cement stains are gone. I am extremely grateful to Amir and his team for their exceptional services.

I want to bring something to your attention…read more.. "We're sorry you had this experience with us Maaco Auto Body Shop & Painting, Ronald. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (732) 654-2891 so that we can work with you to ensure your issue is resolved as soon as possible!" This is what you'd call a boilerplate response. If you search for negative reviews of this body shop, you'll find exact copies of this boilerplate posted as a response. It simply means that Maaco wants you to believe they care about your complaint and will take action. Wouldn't it have been better if the company had contacted the customer directly about their concerns? Based on my experience with this body shop as well as Maaco corporate, I can assure you that they won't. I can only warn you that you risk shoddy workmanship if you plan to go to this location. Here is my situation... Over a month ago, after taking my car to a local carwash, I noticed a deep scratch on my tailgate. I took it to Maaco in Tinton Falls, where I initially thought they had done a great job painting over the scratch. However, a month later, I had an accident in the same area of the tailgate, and this time I took it to one of the best local body shops in town. I just received a phone call from the body shop asking if I had recently had the car repainted. I told them that Maaco had done it. The body shop informed me that they had done a terrible job with the adhesion and that their paint job was peeling off. So, guess what? I had to pay the body shop to repaint what I expected Maaco to have done correctly when I paid them. The body shop explained that most of the Maaco paint jobs are rushed and not done well, at least not to their standards. I learned the hard way. I got ripped off on a bad paint job from this place and lost hundreds of dollars in the process. You might be wondering how there could be nearly 200 five-star reviews for this location. That's a good question. I came to this specific Maaco location based on those reviews. And what about the warranty? I did a Google search, and their warranty emphasizes that they will fix their bad paint job rather than issue a refund for their shoddy work. Do you think I want to give this vehicle back to those clowns again? I contacted Maaco corporate to complain about the shoddy paint job done on my vehicle. As I expected, Maaco corporate wouldn't stand behind my complaint, citing that the Tinton Falls location is individually owned and not under their control. So, if you receive a bad paint job from this Tinton Falls location, don't expect anyone to stand behind it. I lost hundreds of dollars to these clowns. And they know who I am. They have my phone number. They could have contacted me, and I would have provided them with photos the local body shop took of their horrific paint job. But reality is, they don't care and would rather issue a boilerplate response to this review than do the right thing and refund me for their incompetence. Take your business somewhere else.

I had an excellent experience with this auto body shop and couldn't recommend them more highly…read more They were incredibly quick with the repairs, and highly communicative throughout the process. Everyone I interacted with was genuinely kind, professional, and happy to help. When I picked up my car, the body work looked flawless--but the best surprise was that they had also cleaned the inside of my car. That extra attention to detail really showed how much they care about their customers and the overall experience. Monmouth students and anyone in the area: If you need body work done, this is absolutely the place to go!

This shop is great. I had a broken tail light and dented bumper that needed to be replaced through…read morean insurance claim. Michelle at Pro-Craft helped me through the entire process and worked with me to have my car repaired quickly. She even helped set up a rental car. They kept me informed throughout the entire process and were professional and courteous every time I called or stopped in.