Affordable, fast, efficient. Affordable "cash" prices if you don't want to deal with insurance. No…read morefluff and "extras," you aren't at a new age spa-like medical facility... but the price is right everyone who works there is skilled. Clean environment, professional, don't let the buildings exterior deter you.

At first my experience at this location was a 5 star, but that went astray so I'll start with the…read moregood story. I went in to get an X-ray and the technician was friendly, helpful, and a Veteran. The quality of care seemed good and he was very empathetic to the pain I was experiencing. When the X-ray results were sent to my doctor's office the results were ready to understand. Being an informed patient I wanted a copy of the images so my doctor told me to contact Medizen to obtain them directly. I called and that's where the lack of service began. It took over 4 minutes to answer my call and I was told to come in, show my ID and they'd burn a CD for me. Instead of possibly obtaining my information first to begin the process they just brushed me off. I went in to get the CD ordered and instead of allowing me to explain why I was there, I was told to sign in. I offered that I wasn't there for imagine, but for records pull and was brushed off again and told to sign in by the heavy set Hispanic front desk assistant. The second lady that helped me was kind and efficient, but hung into my Driver's License after verifying my ID. I didn't get it back until my CD of images was ready. Overall, this could have been a 4 or 5 start experience had the first lady attended to me properly instead of brushing me off. A simple show of appreciation would have avoided this negative review. It isn't about having to sign it, it is about providing good customer service from start to finish. I get that you want to track your service count, but finish we're people too and not just a number.

This facility needs to improve its customer service and appointment scheduling process. I have…read morecalled at least 10 times and also attempted to schedule an appointment online, but i have been unsuccessful. I have left multiple messages requesting assistance with scheduling, but no one has returned my calls. This has been extremely frustrating and inconvenient. So far the service of scheduling appointment and a courtesy of returning phone call has been very disappointing.

Well, it seems like overall, UIMH really sucks. This is in particular regarding the energy of the…read moretechnician who helped me with my sister. He's an older, bald, gentleman, and unfortunately just had "miserable" written all over his face. I think there were moments I felt glimmers of possible kindness when I try hard to give grace since he's working with my sister who needs extra care. However, the man is mostly impatient and comes off impolite. The healthcare system here just really is awful as a country, so it translates to many of these places too. The process of scheduling an appt. wasn't bad in that I was able to get an appt. the same day for my sister. Sandra, who assisted me over the phone was patient and professional. And there was another associate in the front with a pink Strawberry Shortcake sweater who was helpful and kind. These locations are mostly filled with bothered and impatient energy unfortunately, and that's terrible considering people are there for health reasons and it would nice if the company and their associates at least pretended to care by having patience and professionalism.

My wife and I went this morning for the full body scan and were greeted by Christina who was warm…read moreand welcoming. Christina had us fill out a preliminary form and also had us answer several questions and explained the process in detail. Christina took my wife back for her scan and I was greeted by Walter who performed my scan. They were very professional in performing the scans and also explained the results once completed. True professionals. I highly recommend Christina and Walter at Trinity Diagnostics Imaging and I am sure the other staff members are stellar as well. Thank you Walter and Christina for your professionalism and quality service as well as your amazing personalities.

I had many ultrasound experiences at Trinity Diagnostic. It all started out to be great as…read moreChristina was a very thorough person and also had great manners and so I didn't have much to complain about and was anxious to know if I had cancer or not since I had found something. However throughout the years of visits I experienced gradual disrespect mainly from Walter and then eventually it became Christina as well as them not picking up the phone or cancelling appointments. I'm not sure if it is due to the fear of being called out that they misdiagnosed me many times for a tumor to have been malicious to be told that it's benign, or just simply Walter's and Christina's disrespect had grown to a level of arrogance where they thought there would be no consequences. I feel it could also be that they were unhappy to honor their Groupon price as well as I tend to go for body scans . I want to add the occasionally when the phone is picked up by someone who isn't them two I would be told that Christina would call me back to schedule as I have an interval to be scanned. Radiologist readings or not I need to see the images, and I need to see for myself. This immature ghosting behavior has gone on for half a year or more. There is more to be said but I'll add to it later.

This place is now WaveImaging, not sure when it changed over, but this is the location we were sent…read moreto from Orange, since they were no longer taking walk-ins for the day. Fountain Valley is open til 8, which is super convenient for people who can't make it by 5. Since my husband was already pre-registered and he had checked in online, this location was a breeze. Only one lady was working, she was handling the check in desk and performing the X-rays, and she did an amazing job at dealing with it all. My husband was seen within 10 mins of being there, and once his X-rays were done, we received his disc to take to his ortho within about 5 minutes. I will say it was sort of confusing cause there is no sign on the building, or on the directory, but we figured out it is inside of the Urgent Care. They could do a better job with signage for sure. Overall though, no complaints about this location!

Very professional & organized office. It shares a lobby with urgent care so never a dull moment…read more The staff is amazing!

They are very slow service, I called for appointment and wait for long time no one answer only…read moremachine.

I went in today for an ultrasound. I did have an appointment and came early to sign paperwork etc…read more *The building they're located in needs LARGE NUMBERS ON TOP to be able to find it quickly VS driving around which is maddening. *The lobby isn't big enough for appropriate social distancing when I see the number of people seated there. The front office staff was busy handling incoming patients reporting in, answering phones, and computer work. They were very nice and professional when I reported in. My ultrasound technician was Kelly and she is *MARVELLOUS*! Kelly was very professional and so very kind. She explained what she was doing which helped me to relax as I was nervous. The room was nice, quiet, and dark that I nearly fell asleep lol. The procedure was done quickly and the next thing I know I'm in the main building lobby filling in a yelp review for them. I'm very satisfied with my visit and I do recommend Newport Imaging (for ultrasounds) Hopefully Kelly will be working the day you need to go in.

I have been trying to call. Message says I'm sorry there is no one here to help you. Please try…read moreagain later. I'm just trying to pay a $28.00 bill.

Rude person who answered the phone. Cut me off. Im at another imaging center and they asked me to…read morecall and have my reault faxed to them. They refuaed to do it and wants me to call back in 2 hours.

So far I cannot weigh in on the experience because I cannot make an appointment…read more My orthopedic gave me a referral and asked me to go online to schedule an MRI. I filled out the form several times (5 minutes each time) but after you answer all of their questions, and provide all of your information, they provide the list of imaging centers and they are ALL in LA... more than an hour away from Orange County, despite the fact that the card I was given had an Orange site and a Fountain Valley site. It would have been nice to know that up front. I then called the telephone number on the card that my orthopedic gave me. A guy in India answered the phone, and he did not speak much English. He kept me on the phone for 25 minutes as he manually filled out all of the information that I had already input into the system three times (it took me 5 minutes per time... it took him 25 minutes to do it once). He was nearly impossible to understand. After 40 minutes of attempting to schedule an appointment, the worker from India asked if my MRI had been approved by insurance. I said "not yet but it will be." He said, I can't schedule an appointment until it's approved. What?????? I'm getting the MRI whether or not it's approved, Nope, he cannot schedule my appointment until it's approved. By the way, one of the first questions they ask online AND on the phone is "Has the MRI been approved by your insurance?" I answered "not yet"... and then he continued on for 25 minutes... Why on earth don't they stop you there? This process is one of the biggest wastes of time I have experienced in a very long time... nearly an hour of my life that I will never get back... and I still have no appointment. I'll follow up on my experience later, if I ever get one, but this experience was just too fascinating not to post.

Front office very nice staff, environment friendly and professionals. Thank you Samaria for your…read moreprofessionalism and for serving in the medical field. You're truly a caregiver.

I had my Calf muscle MRI done at HTC imaging center , great experience, I got same day appointment…read moreand they provided me the CD of high quality scans and radiology report . They also followed up with me next day to make sure I m doing ok and I m now moving forward with surgery very soon. Very professional, fast and friendly I highly recommend HTC Imaging to anyone need MRI quickly and they don't have insurance or thier insurance delays approval Thank you

There is a reason why this MRI is more affordable compared with other options. While the MRI may…read moreprovide a general idea of what is going on, the image quality does not appear to be detailed enough for surgical planning. Based on my experience, the quality was not sufficient for a surgeon to make a thorough assessment. Additionally, I found the radiologist's report that accompanied the MRI to be unclear and not particularly helpful. I was also disappointed with the level of knowledge and communication from the team, including Sean. I am still waiting for a receipt that I requested two weeks ago, which has added to my frustration with the overall experience. If you need an MRI that may be used for detailed evaluation or surgical planning, I would recommend considering another facility. In my experience, paying more for a higher-quality MRI may save you time, frustration, and the need to have the imaging repeated elsewhere.

My first time visit to this practice was very good. The reception team was efficient getting my…read morescheduled and prepared for my procedure. In fact, i had asked to come in earlier than scheduled if they had a cancellation. I was pleased to get started two hours earlier than initially scheduled. The prep team was good at managing a number of patients scheduled the same morning. They explained everything very clearly alleviating any fears we brought with us. All around good experience.

Here we are again for a cardio-lite test!! Whoa, what an…read moreincredible experience!! The people here are very nice and kind. They really understand how the patient feels before and after the test. I'm recommending anyone who needs to have this test to come here because they care about you!! Just be forewarned that the cardio-lite test is heavy duty but the staff here understands and will help you get through it.

The review was for a while ago in 2021, But had a friend run into the same issue at that same…read morelocation. So I was told about this Night-owl device, and was not told I needed to download an app. The app would not install on my device. The antivirus I was using said it was a risk to install the app. After I voiced my concerns about this to the doctor on how to fix this issue, the answer I got back was to contact the manufacturer. Also said, "He did not have time to talk to each person about this item, or he would get nothing done." Also, this device had a 7-day time frame to get this done. So I contacted the night owl. Also noted that the device showed up broken but did not notice it until later. The doctor said he does have an at-home sleep study that is an all-in-one unit you use and return. But that was for Medicare, but could have used it with my PPO. Guessing, the doctor saw my PPO and went with this night-owl device with no support from the Office or from their corporate office overseas in Belgium again, only having 7 DAYS to fix it. The only reason I called that number was in Belgium. Their live chat was offline all hours and my submission for help with fixing the issue went unanswered. Email I received later, and I quoted: "I further note that I have requested the deletion of my phone number and not to be contacted over the phone again. This is a valid request under EU and Belgian privacy laws, no matter where you have obtained my number from, nor your personal jurisdiction." Phone number was listed on 4 websites but at least got the ball rolling. In the end, nothing was fixed. So now I am charged 55 dollars for no support from the doctor's office or the manufacturer on how to fix this issue. I had a dispute with charge with my insurance. I went to another sleep study center and let me use the all-in-one unit, not this device that requires a ton of permission to use on a personal device. Background on me, I have been part of, since 2020, 23 data breaches from all businesses, including insurance, medical offices, you name it, so I am picky about who gets metadata, especially something as personal as cellphone data. Would recommend this office If you have PPO health insurance, stay away from this location.

I did a sleep study in April 2026. First off, Michelle, the scheduler, was extremely personable,…read morehelpful and kind hearted. She was able to get me an appointment asap and I could tell she genuinely cares about her patients. I stayed at the Fairview location and David, the sleep tech, was also warm, approachable and helpful. He made the experience feel not intimating and answered my many questions. I highly reccomend!