If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

We came into town to see our son graduate & send him off overseas. We unexpectedly had a fast leak…read moreon one of our tires. Steve was very accommodating with his schedule to get us back on the road so our timetable with our son wasn't greatly interrupted. He thoroughly inspected our tire and found the cause. In the few conversations, I ascertained that he is a very personable, honest, businessman that cares about people he comes in contact with. The cost for the service was great as well. Happy to have made this man's acquaintance. Be well sir!

Had car trouble on a recent trip down Hwy 44. Found Steve's Service Center. They got us right in…read more So friendly and knew exactly how to fix it. In and out very quickly.

The monday before the 4th of July my ac compressor went down and called dons was told they couldnt…read moredo it same day but would get to it thursday towed the car there, Thursday came and went no word called them monday told me it should be done that week, that week came and went , called back they told me they were backed up two weeks and that it would monday or tuesday the next week .. called on wednesday and they lied to me telling me they couldnt find the part locally... confirmed with orielly's could have had the part within a day from the springfield store, they ordered from amazon and ordered the wrong one. was told it would be another week ... then all of a sudden they stopped answering calls .... after contacting lebanon pd trying to figure out what was going on .. turns out they were not in the shop cause they were sitting in jail on drug charges.. now they have had my car for over a month for a two hour job and its still not done and im having to tow it somewhere else 10/10 WOULD NOT RECOMEND working with this drug addled old man.

I was on a nearly 700 mile trip back home to Mid-Missouri when my car broke down due to alternator…read morefailure as soon as I exited in Lebanon. It was late at night and all repair shops had already closed. I had to call a tow truck and the driver recommended I have him take my car to Don's so that is what I did. I thought I may be stranded there for a day or two while getting the problem sorted out but thanks to Don, I was wrong. I called Don first thing next morning and told him I really needed to be back on the road as soon as possible so he got right on it. He called around to find the alternator, then gave me a ring back to give me the price quote. It was much lower than I expected and he said he could have it finished in a couple hours. Sure enough, less than 2 hours later he gives me a call to let me know it is finished and that he will come pick me up at the motel so we can get back to his shop and settle up. When we got back to the shop I mentioned to him that the brake light on my dash had been on for a few days as well so he popped the hood, added some brake fluid and voila! The light went away. To keep a long story (fairly) short, Don's Valley Repair is top notch! If I lived in that area, I would not hesitate to take my vehicles there for any service I needed. Don himself is a class act and I wish him well there in Lebanon. Save yourself the headache and TAKE YOUR CAR TO DON!!!

My young Daughter was driving to a wedding in southwest Missouri. Her lower engine shield came…read moreloose and started making a flapping noise. She called me and I searched for auto repair options around Seymour, MO and found this shop. I called and they said they would take care of her, no problem. Not only did they immediately fix the problem, they refused to charge her for repairing it! I'm still a bit speechless! Thank you!

Great place to get everything done. Used this place for years people are honest and stick by their…read morework.

Good service, they repaired the car quickly and efficiently, bought new parts, and provided a…read morereplacement car.

Was traveling through the area and my tire sensor went off. We went to another local shop and…read morecouldn't get service. We waited for over an hour. I found this place and called. He was so helpful. He agreed to help us right away. My son drove our vehicle over and he was completely taken care of within 30 mins and they even did the service at a very reasonable price. Super helpful.

WORST place ever!! Don't go here they will try to rip u off an over charge you!! Worst business…read moreI've ever done in my life!! Go to CAPONES AUTO BODY if u need good service!!

My wife and I took 2 of are cars to get Vin verifications done. They were very polite and did the…read moreverifications in 15 minutes. I highly recommend.

Great service, very knowledgeable. They were very friendly and test drove the car when they were…read moredone. Could not have had a better experience. Two thumbs up!

My starter went out on my pickup and they got it in and had it fixed in less than 2 business days.read more

Replaced water pump. Traveling through Seymour. Two hours and a very reasonable bill and we were…read moreback on the road. Awesome.

The address listed here is incorrect but will take you to Loving Hands Auto repair which does fast…read moreand excellent service with good people. The correct address for Douglas Auto repair is 22831 Perimeter Ln Lebanon Mo. Either company has A#1 service and great prices.

We have taken all of our vehicles here for service, including our Class A RV. Absolutely no…read moreissues or complaints. Prices are the best in town. The business has easy in and out access. The staff professional, and wearing smiles. They work on most makes and models, including diesel. Highly recommend Douglas Auto Repair.