After purchasing and having a full house of shutters installed, I needed to have a follow up…read moreappointment to adjust one of the shutters that would not stay closed. I had to reschedule the because they "forgot " that I was on their books. The came out to adjust the shutter, and it still is not working properly. I made another appointment to purchase more shutters or blinds, and to adjust the shutter that was not closing. I waited and they were late. After contacting the company to confirm my appointment, it was acknowledged that I was, in fact, on the schedule. Yet, over looked. Poor business practices. I will not recommend this company.

This is a great company to work with. They arrive when scheduled, offer great products, and provide…read moregreat service.

Excellent experience from Quote to installation. Ryan and his crew are second to none. This is the…read moresecond time I have used this business, in two different homes. I wouldn't take my business anywhere else for this service.

The owner was wonderful... Yes, I am old. I can't do the things I used to do now that I'm retired,…read morebut there was a problem with the Blind. He asked me to send him a photo of the paper label that was on it so he could see what model it was... Said he had the part, all I had to pay was a small fee and he came to my home fix the Blind and he absolutely performed Magic! I would highly recommend him for anyone with a Blind problem!

Wonderful company. Our treatments look fantastic. Everything fit…read more No returns or coming back. Highest quality materials. The treatments enhanced our home 100%. Can not recommend them highly enough. Great Great folks.... Impossible to be disappointed or unhappy. Thank you!!

I had window shades that I needed to be put up, so Rich came out to give me a quote, which was very…read morefair and he is a dealer for the shades that I already own. Rich then ghosted me and would not return my call to get the shades installed. I called no less than 10 times, left messages and got NOTHING in return! I think Rich is a great guy, but maybe he doesn't want to help us because I didn't buy the shades through him and he won't make enough money on me. Also, just be honest with me, don't tell me you will do something and then don't!

My wife and I just relocated from CA to Star. We purchased a new home and needed window treatments…read more We chose Blindsource based on the recommendation of our real estate agent. Amy came out to do our initial estimate. She was nice and efficient and gave us what we felt was a very reasonable price. We would have to wait about three weeks for the blinds to come in after ordering. We were OK with that. We got a call yesterday from Mark, the owner, that our blinds were in and he was able to schedule the installation for today, which was very nice. I did not get the name of the actuall technician and his assistant but they were very good and it only took about an hour to install about 9 sets of faux-wood blinds. We are very pleased with the final result. Just a heads up when ordering blinds: make sure you know on which side of the blind you want the wand. And let the person giving you the estimate know.

From start to finish the process of ordering and getting our blinds installed went very smoothly…read more We live out of the area and Blindsource was able to come by and measure, make recommendations and worked around our schedule for install. All of their recommendations for type of blinds and charging systems are perfect. I would highly recommend this company and I'm pretty particular. Thank you to the Blindsource team!

They were 5 stars 7 years ago. In November I called and scheduled an appt. We rescheduled and the…read moretech came out and measured our windows. He said he would come out with samples and never showed up. I left a message at the business after a few weeks. Never received a return call. Very disappointing.

I have used Qnique blinds with Phil and recommended them to friends for years. Phil retired last…read moreyear and my experience since then has been awful. Phil was the best!! We NEVER had an issue and I could send him a text telling him what I needed and he made it happen. He as honest and a pleasure to work with. Eva has taken over and she is the sheer opposite. She has been coming out to fix 2 electric blinds since Dec 1,2025. She has every excuse in the books and can't remember what excuse she used last. She has been coming in a week or two for months. I have been nice, kind, understanding and patient with her until today. She was going to call me right back and 30 minutes later no call and I'm sure I won't get one. I don't write negative reviews for businesses but this one deserves people knowing what will happen if they do business with her. I also tried to order more blinds and she doubled the price. I nicely questioned the price change and she had a lame answer. I spoke with one of the other employees and it was clear I wasn't the first unhappy old customer.

Bought our blinds from Blind Appeal years ago and they're still in great shape. I needed a new pull…read moredown pole and Mike & Sean were very helpful. They devised the best pole for my needs. I was impressed when our blinds were installed and now with the excellent customer service. Thanks again guys!

Incredible, Incredible, Incredible customer service AND installation. Customer for life!read more

Don't use budget Blinds, we had a horrible experience. I think they are having money problems. We…read morewere forced to pay in full in March, when we placed our order that was promised 4 weeks later. It has been almost 2 1/2 months and still no blinds. We finally were told the order wasnt put in their system. When I tried to get our money back, they told me the owner was out of town, a check would be cut in 5 days & would be mailed, refusing to allow us to pick up the money. Today they called to tell us we can't get a check for another 2 weeks i have no faith we'll see our money & we'll have to sue. Patty We

Shitty experience, install was botched, products weren't measured correctly, and Corey the install…read moremanager has a superiority complex with an attitude. Will be contacting the BBB about my experience and will make sure everyone I know avoids this place.

Tanya was so helpful to us when we were selecting window coverings for our new home. Since we were…read moreliving in another state when going thru the process of choosing what type we wanted, we had phone conversations, Tanya sent us samples that she thought I might like. We settled on the style and then chose the color. They were installed during the window of time before we moved in and they are perfect. We chose Shutters for the front windows and Alta sheer shades for the rest of the windows. This was a very positive experience and I would highly recommend Gotcha Covered of Eagle if you are in the market for window coverings.

Tanya was fantastic thru the entire process of our window covering decision. She was SO helpful…read morewith design decisions, color and fabric choices. Her professional manner was so refreshing and her communication was just great! Quality of of Hunter Douglas banded shades is really nice. The installer did a great job as well. I would highly recommend Gotcha Covered of Eagle for all your window treatment needs.

I absolutely recommend this business! Over 2 yrs after installing my fab Up Down Shades (officially…read moreknown as Top Down Bottom Up Honeycomb Shades"... I'm just as in love with the shades as the day they were installed! This local husband & wife team go for quality & quantity in their service. I was treated to full high end service with a down home feel- a real rarity! After a year stuck at hm per the Covid-19 era... my awesome shades have proven their priceless mess over & over. Maximum sun as well as maximum privacy- maximum efficiency as well as maximum design esthetic- there is nothing more to be asked for in a shade or a blind co!

I had a remodel with a lot of windows. It was beautiful but the room was incredibly hot. On the…read morerecommendation of our designer we used Jeff and Vicki. They set us up with gorgeous honeycomb Cordless blinds that dropped the temperature by 10 degrees. They know their stuff and we're very reasonably priced. Don't go to a big box store when you can get a personal touch.